Yelo
About Yelo
Yelo Pricing
Store - $29/mo Brand - $89/mo Marketplace - $159/mo A 14-day free trial is available.
Starting price:
$348.00 per year
Free trial:
Available
Free version:
Not Available
Most Helpful Reviews for Yelo
1 - 5 of 34 Reviews
Noor
Verified reviewer
Food & Beverages, 2-10 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed May 2019
review on yelo
staff are very attainable even on weekend when we have an emergency. Very helpful and nice. They know their work. The system is easy to use and very fast responding. Can be easily integrated with several gateways.
PROSeasy to use, very user friendly, fast system, very fast to deliver.
CONSthe arabic translation isn't working as well as the original english page on the application. Also there is a banner on the website that wasn't there at first and now we are having some difficulties removing it, from what I understood we can't remove it. Also with the filter option, it's not working well, when customers choose a certain filter on the application it doesn't give the options that were selected on the dashboard. I would hope to have a filter for the products also in the future, will be very helpful for our app customers. I would like to have an option where we can edit an order before it gets completed, just in case a customer decided to add an item to their order. and a refund system if a customer decided to cancel their order when they have already paid by cash. Other than that i am very happy with the system.
Reason for choosing Yelo
it best fits our business strategy, although I am considering to purchase the above later on.
Vendor Response
Thank you for sharing your experience with Jungleworks. We strive to continuously improve our products and keep adding features to benefit our customers. We are committed to helping you grow your business & are always happy to provide prompt support & services to our valued clients. Please feel free to reach out to our Customer Support team at contact@jungleworks.com for any issues.
Replied July 2021
Girish
Verified reviewer
Information Technology and Services, 1 employee
Used daily for less than 6 months
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
4
FUNCTIONALITY
5
Reviewed May 2019
Great product for launching your marketplace
Very good interaction with Sales and Project Implementation team. The team was patient with us as we had a few important people on holidays when implementation started and Yelo team patiently waited for the right person to arrive.
PROSLots of options to cater to your business needs Continuous improvements and new features added to the platform Very easy to create a test account and get it up an running (took me only 15 minutes to set up our site)
CONSDocumentation not updated as frequently as new releases. This is very important (IMHO) for existing users to see how they can take advantage of new features.
Reason for choosing Yelo
The product gave us quick Go To Market strategy and focus on what is more important to us - the business side rather than reinvent the wheel (i.e. develop our own marketplace). In future, we may go that route if the business is successful but for now this platform is perfect.
Vendor Response
Thank you for sharing your experience with Jungleworks. We strive to continuously improve our products and keep adding features to benefit our customers. We are committed to helping you grow your business & are always happy to provide prompt support & services to our valued clients. Please feel free to reach out to our Customer Support team at contact@jungleworks.com for any issues.
Replied July 2021
Duane
Internet, 2-10 employees
Used daily for more than 2 years
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
3
FUNCTIONALITY
4
Reviewed March 2024
After Sales support
Its not always been great but they have made significant strides when it comes to after sales service because of people like [sensitive content hidden]
PROS[sensitive content hidden] from the support team has been great from day 1 that he was assigned to assist me. He has always gone out of his way to help me which has not always been the case when dealing with other staff members at Jungle works. He made sure that the issues that I raised were addressed timeously and continues to update me with progress. Great working with him!
CONSCan't think of anything right now but addressing the issues as and when I find them
David
Marketing and Advertising, 2-10 employees
Used daily for less than 6 months
OVERALL RATING:
1
EASE OF USE
1
VALUE FOR MONEY
1
CUSTOMER SUPPORT
1
FUNCTIONALITY
2
Reviewed November 2020
Run away from this company
Do NOT trust promises made or expect contracts you sign to be honored. Avoid at all cost. All sales, no support. The support and follow up ends as soon as you sign a contract. They avoided our questions/support until it was too late to ask for a refund. Very clever. At this point, feel free to contact me directly so I can tell you why you should not use this company.
PROSImpressive set of features. Promised what was needed
CONSFeatures that were advertised DO NOT WORK. Project mgr. assigned was non communicative and a few weeks into project stopped responding to support questions. Next project manager would disappear for weeks at a time and missed a half a dozen scheduled online meetings to discuss features that didn't work properly. We've since moved to another platform and we are pleased to see they use a software ticket system to respond to every question within 24 hours. Avoid these people at all cost. You will waste your $.
Reason for choosing Yelo
Service marketplace capability, ability to upload CSV of existing merchants (this feature does not work, despite claims by Clicklabs - they had to load on their backend and it destroyed our marketplace). Alleged support (very, very poorly executed and assume you will get zero support for software bugs etc.). We have countless examples of ignored emails, avoided conference calls etc. They do not have a way to track your software tickets. It's literally emailing back and forth or a sad attempt at using excel to track software issues. Disaster.
Vendor Response
Dear Sir/Ma'am, We're saddened to see the inconvenience caused to you. We would like a chance to speak with you. Please feel free to reach out to our Customer Support team at contact@jungleworks.com for any feedback that will help us improve in the future. Our aim is to keep improving and serve better. Looking forward to hearing from you. Regards, Team Jungleworks
Replied July 2021
Leon
Retail, 2-10 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed February 2024
Grocery Delivery
Amazing support and cheap barrier to entry
CONSNothing honestly maybe the time it took to deploy that’s about it to one about 2 month which in actual fact is very fast