Adobe Experience Manager

RATING:

4.3

(113)

About Adobe Experience Manager

Adobe Experience Manager is a cloud-based content management solution designed to help businesses create websites, mobile applications and web forms. The artificial intelligence (AI)-enabled platform allows content creators to create, manage, and deliver marketing content to customers using machine learning algorithms. Marketing teams can utilize the natural language processing technology to automatically encapsulate text for small screens and design channel-neutral content to reuse it across multiple channels. Adobe Experience Manager enables content designers to create, modify or publish web pages using in-context WYSIWYG interface and drag-and-drop functionality. Additionally, administrators can use the template editor to create targeted email templates by addi...

Adobe Experience Manager Pricing

Contact Adobe for pricing details.

Free trial: 

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Free version: 

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Automate content creation to reduce repetitive tasks
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Adobe Experience Manager Reviews

Overall Rating

4.3

Ratings Breakdown

Secondary Ratings

Ease-of-use

4

Customer Support

4

Value for money

4

Functionality

4.5

Most Helpful Reviews for Adobe Experience Manager

1 - 5 of 109 Reviews

Andrew

Computer Hardware, 10,001+ employees

Used more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

Reviewed December 2021

The Cadillac of CMS

User Profile

Cesar

Verified reviewer

Food & Beverages, 5,001-10,000 employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed April 2022

Powerful and complete Digital Experience Platform solution.

Enables great customer engagement. Web Contents Management.

PROS

It's simple to create and manage personalized customers experience across multiple channels.It's simple to create and manage contents with AEM.This tool enhance digital marketing and commerce.

CONS

I lack anything in particular that I dislike about this tool.It's performance is amazing.

Anonymous

10,000+ employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

EASE OF USE

3

VALUE FOR MONEY

3

CUSTOMER SUPPORT

3

FUNCTIONALITY

3

Reviewed January 2022

An expensive option for the content management

In my previous company, I developed two big projects. Both of them was done for the big companies of Belgium. For one of them, we developed 17 websites with different language options.

PROS

Backend is full Java and for the frontend, you use any modern frontend frameworks. By dragging and dropping, an editor without any development knowledge, can easily the content. Its asset management is strong.

CONS

Development is a little bit difficult and there are a lot of unknown limitations and bugs. If your target is just content management, this solution is so heavy and expensive.

Reasons for switching to Adobe Experience Manager

Company decision

Guido

Furniture, 501-1,000 employees

Used daily for less than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

3

EASE OF USE

2

VALUE FOR MONEY

3

CUSTOMER SUPPORT

2

FUNCTIONALITY

4

Reviewed February 2023

The "Ferrari" of CMS and DAM

It's a great suite, but it requires an incredible effort and a well structured team to make it work at its best.

PROS

The real power of this software is its overall suite, not the single software itself: only if you leverage on the CMS, the DAM, etc you can get the real benefits of this software.But a lot depends on the system integrator: this software is a Ferrari, but if you do not set it up properly, it's like driving it only with the 2nd gear.

CONS

It requires a lot of work, especially in the set up. The DAM could be a nightmare if you do not have a good data structure, good processes and well organized folders.The CMS could be a nightmare as well, especially when you use it in a headless commerce perspective.Again, a lot depends on the system integrator partner.

Anonymous

1,001-5,000 employees

Used daily for less than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

EASE OF USE

3

FUNCTIONALITY

4

Reviewed January 2020

For being an Author, you're as limited to the limitations of your developer.

It's been ok. I believe your overall experience woudl depend on the team's willingness to keep up to date with all feature releases and understand it's capabilities, vs it's limitations.

PROS

I think if it were as polished and built to represent the business' needs, then it could be an incredibly efficient platform for your web experience. The ability to rapidly create and maintain pages and the integration with Target makes for a great testing platform.

CONS

Again with developer limitations.. there are a lot of vanilla features that work great and is a benefit to the business. But when it comes to building out your website experience.. unless your UX designer and developer express creativity and can work around challenges and limitations, you may find yourself being only able to build pretty cookie cutter type web sites.