# GetFeedback Software Reviews, Demo & Pricing - 2026 > Review of GetFeedback Software: system overview, features, price and cost information. Get free demos and compare to similar programs. Source: https://www.softwareadvice.com/dxp/getfeedback-profile --- [Home](https://www.softwareadvice.com/) / [Survey Software](https://www.softwareadvice.com/survey/) / GetFeedback Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. Overview [Reviews](https://www.softwareadvice.com/customer-loyalty/getfeedback-profile/reviews/)[Alternatives](https://www.softwareadvice.com/customer-loyalty/getfeedback-profile/alternatives/) # GetFeedback 2026: Benefits, Features & Pricing Wondering if GetFeedback is right for your organization? Our Survey Software selection experts can help you in 15 minutes or less. On this page - Overview - User Interface - Popular Alternatives - Pricing and Plans - Features - Integrations - User Reviews - Popular Comparisons ## Overview GetFeedback 4.6 [(53)](https://www.softwareadvice.com/customer-loyalty/getfeedback-profile/reviews/) Pricing Starting at $50.00 per month ### About GetFeedback With GetFeedback for Salesforce, users can automatically collect customer feedback at critical touch-points in the customer journey. This solution provides more context into surveys and pushes feedback into Salesforce to measure valuable metrics like NPS, CSAT, or CES. Wondering if GetFeedback is right for your organization? Our Survey Software selection experts can help you in 15 minutes or less. ## GetFeedback User Interface ## Popular GetFeedback Alternatives Main Product GetFeedback 4.6 [(53)](https://www.softwareadvice.com/customer-loyalty/getfeedback-profile/reviews/) Ratings Breakdown - 4.74Ease of use - 4.15Value for money - 4.52Customer support - 4.50Functionality Pricing Starting at $50.00 per month Get Price Alternative Product [SurveyMonkey](https://www.softwareadvice.com/customer-satisfaction/surveymonkey-profile/) 4.6 [(10458)](https://www.softwareadvice.com/customer-satisfaction/surveymonkey-profile/reviews/) Ratings Breakdown - 4.61Ease of use - 4.42Value for money - 4.32Customer support - 4.46Functionality Pricing Starting at $30.00 per month Get Price Alternative Product [Trustpilot](https://www.softwareadvice.com/customer-loyalty/trustpilot-profile/) 4.5 [(1205)](https://www.softwareadvice.com/customer-loyalty/trustpilot-profile/reviews/) Ratings Breakdown - 4.59Ease of use - 4.16Value for money - 4.23Customer support - 4.36Functionality Pricing Starting at $299.00 per month Get Price Alternative Product [Jotform](https://www.softwareadvice.com/market-research/jotform-profile/) 4.7 [(2893)](https://www.softwareadvice.com/market-research/jotform-profile/reviews/) Ratings Breakdown - 4.68Ease of use - 4.46Value for money - 4.46Customer support - 4.60Functionality Pricing Starting at $39.00 per month Get Price Alternative Product [LiveAgent](https://www.softwareadvice.com/crm/liveagent-profile/) 4.7 [(1787)](https://www.softwareadvice.com/crm/liveagent-profile/reviews/) Ratings Breakdown - 4.57Ease of use - 4.64Value for money - 4.69Customer support - 4.57Functionality Pricing Starting at $15.00 per month Get Price Alternative Product [Survicate](https://www.softwareadvice.com/product/31821-Survicate/) 4.6 [(99)](https://www.softwareadvice.com/product/31821-Survicate/reviews/) Ratings Breakdown - 4.73Ease of use - 4.32Value for money - 4.77Customer support - 4.27Functionality Pricing Starting at $49.00 per month Get Price ## GetFeedback Pricing and Plans Starting price: $50.00 per month Free Trial Free Version Basic $50.00 per feature, per month No plan information available Confused about pricing? We've got you covered. Get a personalized pricing breakdown tailored to your specific needs—no guesswork, no generic estimates. ## GetFeedback Features - Popular features found in Survey Customizable Questions Customizable Templates Data Analysis Tools Data Import/Export Drag & Drop Email Marketing Feedback Management Question Branching Skip Logic Support Audio/Images/Video URL Customization - More features of GetFeedback 360 Degree Feedback Access Controls/Permissions Activity Dashboard Activity Tracking AI/Machine Learning Alerts/Notifications Analytics API Campaign Management CES Survey Structure Chat/Messaging Commenting/Notes Communication Management Complaint Monitoring Conditional Logic CRM CSAT Survey Structure Customer Database Customer Experience Management Customer Journey Mapping Customer Profiles Customer Segmentation Customer Surveys Customizable Branding Customizable Fields Customizable Forms Customizable Reports Dashboard Data Visualization Email Management Email Reminders Engagement Tracking Knowledge Management Mobile Survey Multi-Channel Communication Multi-Channel Data Collection Multi-Channel Distribution Multi-Language Negative Feedback Management NPS Survey Structure Offline Response Collection Performance Metrics Predictive Analytics Pulse Surveys Question Library Question Piping Randomization Real-Time Analytics Real-Time Data Real-Time Notifications Real-Time Reporting Reporting/Analytics Reporting & Statistics Response Quotas Response Validation Search/Filter Sentiment Analysis Site Intercept Survey SMS Messaging SSL Security Survey Builder Survey/Poll Management Surveys & Feedback Template Management Templates Text Analysis Third-Party Integrations Trend Analysis Visual Analytics Widgets Workflow Automation Workflow Management ## GetFeedback Integrations Tealium Customer Data Hub Integration rated undefined from -1 review Zapier Integration rated undefined from -1 review Adobe Analytics Integration rated undefined from -1 review Chattermill Integration rated undefined from -1 review Contentsquare Integration rated undefined from -1 review Jira Integration rated undefined from -1 review See all 12 integrations ## GetFeedback User Reviews Overall Rating 4.6 Ratings Breakdown 5 72% 4 21% 3 6% 2 2% 1 0% Secondary Ratings Ease of Use 4.7 Value for money 4.1 Customer support 4.5 Functionality 4.5 Paweł P. Verified reviewer Information Technology and Services 501-1000 employees Used monthly for less than 6 months Review source Reviewed November 2021 Highly customizable tool for gathering different kinds of feedback! 4 I'd recommend GetFeedback to every client who is interested in creating fancy surveys and forms and to analyze the results in different ways, especially when you already use Salesforce. This integration can provide many important benefits. Ratings Breakdown 5 Ease of use 4 Value for money 4 Customer support 4 Functionality Pros: What I like most is that with GetFeedback it's very easy to prepare a survey that looks like it's been developed by a professional UX designer. It has a variety of different question types that can be added to the form canvas and most importantly you have a variety of templates available by default. Cons: Would be great to have an open connector for Microsoft Power Automate in the future. Right now it's not available. Read More VR Verified Reviewer Sporting Goods 10000+ employees Used monthly for more than 2 years Review source Reviewed June 2022 GetFeedback is used for collecting customer feedback 5 In addition to hearing from our customers about the new features they enjoy or dislike on our website, we can determine the needs and questions they have. We can also contact customers who have opted to receive email responses from us. On this basis, we will be able to conduct an inquiry with those individuals who wish to contribute to the enhancement of the website's content and functionality. Ratings Breakdown 4 Ease of use 4 Value for money 4 Customer support 4 Functionality Pros: I appreciate how easy it is to create attractive surveys and how quickly they can be sent once they have been created. Because of the survey builder's user-friendliness and the numerous options for enhancing their appearance with images, textures, and colors, my surveys come out looking fantastic. The integration process with Salesforce is straightforward, and as a result, I can display the results of my survey on any object. GetFeedback also has an excellent email template builder that allows users to create email templates with a question embedded directly into the email. GetFeedback can also obtain a list of Contacts from Salesforce to distribute surveys. The use of email templates is not the sole option available. I can create surveys that are distributed via short message service (SMS), embed them on a website or Salesforce Community, and even have them appear after a chat session, all within a couple of minutes. Cons: It has a slightly higher price tag than some of the other alternatives, but the enhanced features and capabilities more than justify the premium. Occasionally, the survey builder did not provide us with the exact design element or logic we required; however, I believe this is to be expected from any builder that requires you to complete the work on your own. Read More VR Verified Reviewer Information Technology and Services 51-200 employees Used daily for less than 6 months Review source Reviewed May 2020 Easy-to-use but extremely expensive 3 Overall experience is goot. It serves the purpose, it's really easy to implement and the surveys look really professional! On the other hand, price with Salesforce integration is massive, designs are not that customisable and you need to stick to the predefined options to build the surveys. Ratings Breakdown 5 Ease of use 2 Value for money 3 Customer support 3 Functionality Pros: Getfeedback is a feedback platform owned by SurveyMonkey. It's main advantage from its competitors is that it has a native connector to integrate it to Salesforce. It's very easy to set-up the connector and start collecting surveys from contacts and push the information collected to Salesforce. Surveys are really easy to be set-up and the look great! Almost all the options are predefined options (Drag&Drop) so you cannot customise it 100% but don't need a technical profile to create them, which is great! Cons: Very expensive if you want to have the Salesforce connection. Also I think the customisation of the surveys is a bit poor, there should be an option to edit CCS, HTML, etc. Also a bit more of flexibility on the CTAs and the kind of questions you want to include in your surveys would be much appreciated! Reasons for choosing GetFeedback Salesforce integration and support from a big brand such as SurveyMonkey. Read More VR Verified Reviewer Hospital & Health Care 51-200 employees Used daily for less than 2 years Review source Reviewed August 2018 Makes you want to turn everything into a survey! 4 Overall, great for individuals or businesses looking to simplifying their audience survey approach. Ratings Breakdown 5 Ease of use 4 Functionality Pros: You can pretty much figure out in seconds and send off surveys. Lots of themes, colors, and choice of question/response to choose from. Cons: Adding large enough images with sufficient clarity is problematic. Read More VR Verified Reviewer Marketing and Advertising 2-10 employees Used weekly for less than 12 months Review source Reviewed December 2018 Collect customer feedback with ease 5 Ratings Breakdown 5 Ease of use 4 Value for money 5 Customer support 5 Functionality Pros: I have used several customer and user feedback tools over the years. GetFeedback is one of the best tools that I have ever used. It comes loaded with tons of features that you don't find with most of the other feedback tools. Love it for its features. Besides, it lets you collect feedback across multiple channels including email, text, website, mobile, and social media. There are several survey themes to choose from which lets you create a survey in a couple minutes. No issues whatsoever. The user interface and dashboard is super-intuitive. Lastly, the analytics let reporting a piece of cake. Cons: A bit pricey for small businesses and startups but it pays off. The price is the only hurdle that might stop someone from going for GetFeedback. Read More VR Verified Reviewer Information Technology and Services 1001-5000 employees Used unspecified for less than 2 years Review source Reviewed December 2015 Awesome Tool! 5 This product is great. I've used numerous survey tools over the years and GetFeedback is far and away the best. It is the simplest to use, looks incredible on mobile, and is easily branded with company standards. We've used this tool internally for over a year now and it is amazing to see it continue to improve and grow. Every time my team or I have needed support, the response time was incredibly fast and solved out issue within one response. I wish more companies were like GetFeedback! Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support Pros: The integration with salesforce, the beautiful look and feel. Cons: More question logic would be nice Read More Alexandra G. Verified reviewer Insurance 501-1000 employees Used weekly for less than 6 months Review source Reviewed December 2018 Doesn't have everything but still pretty impressive tool 3 Pretty cool tool, but not the easiest thing to learn and we are struggling with it consistently working properly. Ratings Breakdown 3 Ease of use 4 Functionality Pros: Usabilla has a lot of functionality from a UX testing perspective. It allows for the creation of multiple testing buttons and campaigns and has a fairly impressive data/metrics dashboard to give you analytics on how your testing is going. Our company was able to figure out we had a bug right away solely on the fact that people complained through our Usabilla feedback widget, without it we might not have known as quickly. Cons: it doesn't allow for native integration and right now are developers are struggling to get it working on all the pages we are trying to test. It also doesn't do heat mapping which is a pretty cool tool offered by competitors such as Hotjar. Read More VR Verified Reviewer Entertainment 10000+ employees Used daily for less than 6 months Review source Reviewed May 2019 Hear your users! 5 Overall the tool works exactly as it should! It is reliable and I am able to get more work done in half the time. Ratings Breakdown 5 Ease of use 5 Customer support 5 Functionality Pros: Usabilla is a state of the art tool for listening to feedback and getting answers to questions at scale from the users when they are most prepared to answer them. Cons: There are some parts of usabilla that could be improved when considering responding to feedback and closing the loop. Read More VR Verified Reviewer Information Technology and Services Used unspecified for less than 12 months Review source Reviewed November 2015 Great looking surveys and nice Salesforce integration 5 GetFeedback makes it really easy to create nice looking surveys and get the info into Salesforce. This is great for us because we're able to track some very specific questions on lead and contact records for better targeting our sales efforts. Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support Read More Rebecca S. Verified reviewer Information Technology and Services 51-200 employees Used monthly for more than 2 years Review source Reviewed April 2019 Great survey platform 4 Ratings Breakdown 4 Ease of use 4 Functionality Pros: I like the customizability of this platform. It has a lot of great features to help cater to different needs. Cons: I wish there was a way to organize past surveys on the general dashboard. Read More Showing 1 - 10 of 53 Reviews [See All Reviews](https://www.softwareadvice.com/customer-loyalty/getfeedback-profile/reviews/) ## GetFeedback Popular Comparisons [SurveyMonkey vs GetFeedback](https://www.softwareadvice.com/customer-loyalty/getfeedback-profile/vs/surveymonkey/)[Trustpilot vs GetFeedback](https://www.softwareadvice.com/customer-loyalty/getfeedback-profile/vs/trustpilot/)[Hotjar vs GetFeedback](https://www.softwareadvice.com/customer-loyalty/getfeedback-profile/vs/hotjar/) [Compare All Alternatives](https://www.softwareadvice.com/customer-loyalty/getfeedback-profile/alternatives/) ## Other Top Recommended Survey Software [Mailchimp](https://www.softwareadvice.com/crm/mailchimp-profile/) **4.5** (17624) Recently recommended **0** times [Google Forms](https://www.softwareadvice.com/forms-automation/google-forms-profile/) **4.7** (11449) Recently recommended **0** times [SurveyMonkey](https://www.softwareadvice.com/customer-satisfaction/surveymonkey-profile/) **4.6** (10458) Recently recommended **0** times [Connecteam](https://www.softwareadvice.com/hr/connecteam-profile/) **4.6** (5248) Recently recommended **0** times Stuck Between Options? 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