All HeadSpin Reviews
1-25 of 32 Reviews
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James
Verified reviewer
Information Technology and Services, 10,000+ employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed July 2022
Best testing tools for testers
If you're a QA, automation engineer, or developer looking to run automated tests on your site, HeadSpin is the right solution for you. I have tried a few other tools and by far this one is the most user-friendly, reliable and quick of all. Literally, in two clicks, you can go from signing up to running your first test!
PROSUsing Headspin has been a great way to reduce the amount of time it takes to test across various browsers and platforms. I can run tests on 5-10 browsers simultaneously, which saves me a lot of time because I don't have to toggle windows between each browser.
CONSI think HeadSpin is a very solid product. I haven't encountered any problems with it in my testing and everything worked smoothly.
Reasons for switching to HeadSpin
No native app testing and real device testing
Bronte
Financial Services, 10,000+ employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed August 2021
Review for Headspin
Positive
PROSRemote access to multiple mobile / tablet devices in China
CONSRemote access is slow and at times freezes up.
Reasons for switching to HeadSpin
Reliability to remote access devices in China
Barun
Computer Software, 10,000+ employees
OVERALL RATING:
3
EASE OF USE
3
VALUE FOR MONEY
3
CUSTOMER SUPPORT
3
FUNCTIONALITY
3
Reviewed August 2021
Testing scop
its good
PROSwe will learn then will discussed will ur leaders.
CONSfeature is good , kindly provide access for POC
Dina
Verified reviewer
Accounting, 10,000+ employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
FUNCTIONALITY
5
Reviewed July 2022
HeadSpin Cross Browser Testing tool is a must.
We have been using Headspin for a while now and we are very happy with it. We have found the service to be very helpful in solving cross-browser-related issues. We can test our projects locally and do not have to worry about sending them to remote servers. The service is also very easy to use!
PROSWe have been using HeadSpin for a while now, and we're pleased with their services. Their customer support is available 24x7 and they have helped us many times with any issues or questions we had. They are always up to date with the latest version of browsers, which is something we highly value. They have a wide selection of browsers and operating systems, which makes it easy for us to identify tthe issue on our websiteand solve it in no time.
CONSNo, there's nothing to complain about. Small issues you can always find in any tool.
Georgina
Real Estate, 501-1,000 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
FUNCTIONALITY
5
Reviewed August 2021
Great place for anyone looking to look how to use Appium
Our group was looking to research, then implement, automated testing for the mobile product we develop. This site is still helping us transition from all manual testing to automation. It provided a very easy and took a very intimidating subject and broke it down to sections and pieces that are easy to understand and move forward with. Not just that, but now I also got to look around and the different programs and languages available to use with Appium and that helps decide which we end up using.
PROSRegardless of what you use Appium with, there's something here for you. This is how I'm learning to programmatically control our testing, something new to me and to our company.
CONSI'm not sure that there is anything missing from HeadSpin. There are more courses than I can use, the ones I do use are clear, easy to follow, and I get to practice on our actual devices. I never had cause to use support, so there's nothing I can say about that either. Great work, keep it up!
Anonymous
5,001-10,000 employees
Used daily for less than 2 years
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed August 2021
Best mobile KPI capture in the market
Profiling sessions, waterfall view, issue pallets
CONSFrequent updates on devices often results in device unavailability.
Tagir
Information Services, 501-1,000 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
3
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed August 2021
Interesting Automation
Real devices and nice dashboard help with automation
CONSComplicated setup, sometimes device can be off. api not working all the time. DB questions Nimbleapp should support Android 9 - 11 asap
Vanita
Computer Software, 1 employee
Used monthly for less than 2 years
OVERALL RATING:
4
EASE OF USE
5
FUNCTIONALITY
4
Reviewed August 2021
Overall a Good Device Farm
Of the device farms I used, Amazon and Samsung, HeadSpin is the best choice. It allows me to run test scrips that require SMS which is a no no on Samsung devices.
PROSIt is easy to install apps on the HeadSpin devices and run Appium test. Test scripts run fast on both iOS and Android. The interface is easy to understand. The recording of the test run is easy to understand and gives detail information on which step of the test script were executed.
CONSThere is sometimes an issue with the device becoming available after stopping a test script before it is complete. After the test scripts execute completely, the device becomes available for all to use. It would be nice for me to 'checkout' the device for my entire session.
Reasons for switching to HeadSpin
HeadSpin allows me to create test using SMS. The delay in swiping and scrolling is minimal compared to Amazon Device Farm and Samsung developer lab. This allows me to optimize my usage during a session.
Sarada
Computer Software, 10,000+ employees
Used daily for less than 2 years
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed August 2021
Life savior during pandemic
We are using this to test mobile sdk and this product lets us test in both platform with ease
PROSThis product was easy to use and most of all it helped us to test without interruption during pandemic.
CONSI wish we could track the network calls with ease.
Anonymous
51-200 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
3
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed January 2023
HeadSpin - Complete mobile application testing
The overall feature set of Headspin is good and simplifies the overall testing of mobile applications.
PROSHeadSpin allows us to test the performance of our mobile applications automatically from remotely from anywhere using any device.
CONSthe product could be more affordable and value for money.
Kavyashree
Airlines/Aviation, 1,001-5,000 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
3
CUSTOMER SUPPORT
2
FUNCTIONALITY
5
Reviewed September 2021
Seamless performance kpi capture for mobile platforms
Time to market, user mobile experience in production was improved drastically.
PROSUi is very intuitive to showcase all the issues pallets which is like the war room analysis- where u have everything to find the bottleneck.
CONSFrequent device software updates without the notification
Srinath
Information Technology and Services, 10,000+ employees
Used weekly for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed August 2021
HeadSpin - A step above
Product capability and ease of use. Customer service is excellent
CONSSlightly on higher side about price. Should have easier way to lease physical devices as well on prem
Igor
Retail, 1 employee
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
3
CUSTOMER SUPPORT
1
FUNCTIONALITY
2
Reviewed August 2021
XCUITest
I was able to find a unique course for XCUITest that I didn't see anywhere else.
CONS1) I waited for about 2 months when XCUITest will be available. The course was with a note as Coming Soon. After 2 months I used the option to ask questions about this course and got a reply after one week. I got the option to be a beta tester for this course, which gave me immediate access to the course. 2) The last module of the same course was with the same note as Coming Soon. Now I am waiting for another ~2 months last module to be open. The last module has important information such as run XCUITests on real devices or integration with Jenkins.
Bipul
Information Technology and Services, 10,000+ employees
Used weekly for less than 12 months
OVERALL RATING:
4
EASE OF USE
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed August 2021
Makes Testing easy
Deployment is easy and on demand any device can be setup
CONSVery slow sometimes. Hence testing is difficult
Vidyasagar
Computer Software, 501-1,000 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed August 2021
Best Cloud platform for everything you need
Overall its very good and very productive for us.
PROSParallel execution, Performance capture, video recording, audio test automation, ease of accessing the devices.
CONSsome times dashboards takes time to load.
Ashok
Information Technology and Services, 10,000+ employees
Used weekly for less than 2 years
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
3
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed August 2021
The Best in the Market
1. Easy of Deployment 2. Rich APIs 3. AI-based Issue detection Engine. 4. Issue/Suggestions Cards 5. Host/Domain based metrics 6. Detailed HTTP Traffic Metrics 7. Video MOS and KPIs 8. Dashboard/Grafana
CONSDevice reservations. The only API-based locking is available, looking forward to UI-based reservation feature.
Ahsan
Telecommunications, 11-50 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed August 2021
As Admin
its a really good experience using this platform , really satisfied
PROShelp to assure my hybrid bundles. help me for my financial service app testing give me best insights of my network performance give me best testing of my mobile phones performance in different application
CONSreporting dashboard is missing which can give me the reports of my test cases
Romesh
Information Technology and Services, 10,000+ employees
Used weekly for less than 2 years
OVERALL RATING:
4
EASE OF USE
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed August 2021
Honest Review
Connected intelligence, analytics and ease of integration makes it easy to use.
CONSUser interface and user experience can be improved.
Deleep
Information Technology and Services, 10,000+ employees
Used weekly for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
3
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed August 2021
Nice product
any device , any network, simple to use , easy to plugin
CONSPricing , user manual , knlowledgebase , turn around time
Garima
Computer Software, 201-500 employees
Used monthly for more than 2 years
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed August 2021
Great Product for global mobile delivery testing
Great Product. Simplifies the ease of testing and offers great integration options.
PROSHeadspin provides an intergrated global platform for SMS/voice testing delivery accross all carriers. It is a must-have tool for communication software companies
CONSCost of adding new numbers and carriers is relatively high.
Deepanshu
Computer Software, 51-200 employees
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed August 2021
Best product
Ease of use Large number of devices Reuse devices from pool
CONSUnavailable devices Running more than 10 devices simultaneously
Hayata
Telecommunications, 10,000+ employees
Used monthly for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed September 2021
Amazing Tool
Great support including response time from Sales [SENSITIVE CONTENT]) and Engineering ([SENSITIVE CONTENT]).
PROSable to check network performance in real time based. Perfect compatibility.
CONSTo support Japanese display or multi (two) byte for foreign language.
Akash
Banking, 10,000+ employees
Used monthly for more than 2 years
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed August 2021
HeadSpin-Future Generation Market
It was nice and will be a drastic change in near future
PROSIt is ease to use and user friendly..A Person can interact with the software easley and can lear a lot from this.
CONSNot much famous among market and less people know about it
Arantxazu
Information Technology and Services, 11-50 employees
Used monthly for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
4
FUNCTIONALITY
5
Reviewed August 2021
HeadSpin
Great experience and great functionality for us to be able to offer it to our customers.
PROSIt's super friendly user and it gives you all the visibility that you might need to see how your apps and websited are performing and if your user experience is beeing negatively impacted
CONSIt is only in English, no other languages can be used. So if your team does not speak English, it might be an inconvenience.
Charmaine
Information Technology and Services, 10,000+ employees
Used weekly for less than 6 months
OVERALL RATING:
5
EASE OF USE
4
FUNCTIONALITY
4
Reviewed August 2021
Useful for remote device testing on mobile apps
Accessing as many devices as possible for product feature testing without having to engage with test recruits, which reduces our cost where we have the devices owned.
PROSIt was easy to use a device located in the same/different country through the interface and install an application for testing purposes on the remote device.
CONSIt was not easy to navigate for a first time user and I needed to be onboarded as a user.