Moxo

RATING:

4.2

(19)

About Moxo

Engaging end-users with a one-stop digital experience, Moxo is a cloud-based business interaction management solution that enables businesses to create a branded portal to maintain continuous connection with internal teams and external clients. Designed for virtual workplaces, Moxo ensures business continuity by providing connected experiences for all users with a suite of collaboration tools. Features include secure messaging, video conferencing, eSignature capabilities, virtual data rooms, task management, screen sharing, transaction processing, visual annotations, social app connectors, and more. With Moxo, businesses can provide continuous customer service in a branded OneStop portal using integrated video conferencing and secure messaging. Business documents can ...

Moxo Pricing

Contact Moxtra directly for pricing information.

Free trial: 

Available

Free version: 

Available

Moxtra Business Transactions
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Moxo Reviews

Overall Rating

4.2

Ratings Breakdown

Secondary Ratings

Ease-of-use

4

Customer Support

4

Value for money

4

Functionality

4

Most Helpful Reviews for Moxo

1 - 5 of 19 Reviews

User Profile

Brittany

Verified reviewer

Construction, 11-50 employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

3

FUNCTIONALITY

4

Reviewed November 2018

Great FREE Business Communication Tool

Communication is available through many different "Conversations" on the message boards. Our business builds pools, so each conversation is a different job name. Each conversation/job has it's own pictures or files related to it. We are able to invite many different people to join the conversation via email. This communication software is by far the most advanced communication platform available for a free 90 day conversation window.

PROS

The best thing about moxtra is the word FREE. Of course, this free version comes with limitations, but for construction jobs that should take anywhere between 30-60 days, the 90 day limit the free version sets is perfect!

CONS

The only thing I disliked about the software is that the conversation chat is lost after the 90 day period is up. The pictures are backed up, but the conversation surrounding the pictures and information is lost.

User Profile

Hiran

Verified reviewer

Oil & Energy, 10,000+ employees

Used more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

4

EASE OF USE

3

VALUE FOR MONEY

3

CUSTOMER SUPPORT

3

FUNCTIONALITY

4

Reviewed July 2021

A business communication made friendly and resourceful.

It has a basic feature that is enough for small enterprises but more features and functions would be value-added to this product.

PROS

Private labelling of the portal can be done according to the users choice. Configuration of the portal can be done by automating the customer account management workflows which enable assistance for business processes, from onboarding to billing. The screen share feature helps the user during the meeting to project the screen to other participants. The chat section made communication friendly and resourceful with the addition of files to chat conversation. Group discussion can be done in conversation along with the group video call option. Conversations tab has separate sections for internal and clients which help the user to differentiate the conversations. A call option is available to call through the app. The user interface is simple and easy to use.

CONS

Moxtra doesn't have many features. The pricing plans need to be flexible with respect to customer requirements. Customer support needs to improve its service by optimizing the resolution and response time.

Danielle

Printing, 11-50 employees

Used daily for less than 12 months

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed May 2024

MOXO is an all-in-one solution

MOXO encompasses everything we need as a company. It has allowed us to streamline the process for our clients.

PROS

MOXO is able to keep all the informationw we need. It allows our clients to go through the process simply. It is very user friendly. It has the organization that we need.

CONS

Nothing! There really isn't anything I don't like.

perry

Information Technology and Services, 2-10 employees

Used daily for less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

3

EASE OF USE

2

VALUE FOR MONEY

1

CUSTOMER SUPPORT

1

FUNCTIONALITY

2

Reviewed July 2020

Not happy

PROS

Seems to do what it needs to do, can transfer files, save files, communicate with clients

CONS

Pricing is kept hidden and secretive. They don't list it, won't disclose it, wont' discuss it and keep trying to avoid it until they sell you on everything they want to know about you. really ridiculously hidden. I played with the product for a client of mine and it was nothing spectacular, and a little hard to use. branding and setting up their personal site took longer than expected.

Alexander

Financial Services, 201-500 employees

Used weekly for less than 2 years

Review Source: Capterra

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed May 2024

Review of client portal

It's been great so far and it's allowed us to focus on delivering to our customers.

PROS

Customer service and support is excellent - always on hand to show off features and talk through upgrades.

CONS

Some inflexibility around repeat /cyclical workflows and workflow management.

Reason for choosing Moxo

User experience was much better than a self-built alternative, and we get regular upgrades and improvements without spending additional development hours/£££s