3dcart is one of its kind, i can always recommend this app to everyone that cares to build an online presence for their business. You will never regret using 3dcart. everything you need to sell online is on 3dcart!

using 3dCart you have great opportunity and access to everything you need for creating a complete eCommerce website, online store and blog on a free of charge basis As an aspiring seller, you don't have to own a factory before you can begin selling products online. the dropshipping platform by 3dcart is awesome There is a top notch SEO on 3dcart that helps you optimize your website to be seen by more visitors and consequently convert more of them into paying customers within few minutes you can sign up and set up your account. then begin to customize it with the numerous tools already available on the platform to suite what you have in mind for your business

The liability to be bear by small/upcoming seller using the drop shipping avenue could be more strictly dealt with such that the seller don't have to go through a lot of rigor to settle dispute that has to do wit orders.

Rather than spend the money at Shopify, you can save a lot and get a great website to sell your online products.

When I was looking into e-commerce platforms, a friend of mine recommended 3dcart. I had never heard of them but I'm glad I checked them out. They are located in the US, have great value for money and give control to build a great website.

If you aren't "tech" savvy, the customization is better left to a professional. Other than that, I really like the product offering and enjoy the user interface.

I was a 3dcart customer, and the customer service, when they were owners, was very good. They were helpful, responsive, and patient. Shift4Shop who purchased them, is a complete 180 degrees from that. From flippant responses to legitimate questions on chat to ticket responses that take 10-14 days, there is simply NO value for the money. They bought out 3dcart, did nothing to improve anything, increased the price, and cut the customer service aspect of things. It's a shame, it used to be a good option for a small business owner who was willing to take the time to make a great site, for not as much $$ as the big outfits. HERE IS THE KICKER: I opted to leave about 5 months into the prepaid year ($830 or so). After requesting a refund for the remaining months, they denied me, saying "it's been more than 30 days since you purchased so we can't" which is a load of bull. It is a rule THEY made up. This company feels absolutely entitled to an entire year's service without actually providing the service. I was not surprised when I was denied, and it further confirmed that I had indeed made the right choice to leave this abysmal service.

What made 3dcart (bought by shift4shop) unique, was that there was a control for even the most minute function, allowing the user to have a tremendous amount of grasp of the overall customer experience. It was confusing at times, but that was offset by the relative ease of obtaining help from technical support when it got difficult.

The CRM is absolutely stupid. I would get an email from a customer, sent to my email address, but in order to reply, I had to log back into the CRM screen. It was highly inconvenient, and I far prefer Shopify's version which pushes my response via email directly to the customer. I can respond in almost real time.

We have been humming along for several years using 3D Cart/Shift4Shop and were happy until just the past two days. They sent an email out saying that if we didn't register for their payment processor, our site would be deleted. We don't want to use their processor... so I called. I was told I received the email by mistake and we were all good and to disregard. Well, it turns out they automatically made their processor an option on our checkout. They captured nearly $6k in funds in 2 days WITHOUT EVER HAVING OUR BANKING INFO! I called again and they said they had some account info that I had never heard of, nor provided. The only resolution they could come up with was to send the money to me right away... NOT!!! Their resolution was to REFUND the customers if I didn't sign up for their processing. Now I have to go back and re-capture the payments for product that was already delivered!!! There may be a lawsuit in the making if we are unable to get payment for the products that were delivered with payments captured in a totally unauthorized manner. AVOID THIS COMPANY

The Shift4Shop store layout is capable of many things we require, such as different price tiers for different customer groups as well as options for each product.

Some of the formattings are not automatically symmetrical and require adjusting, and still may not be quite right. Customer service is garbage.

I find 3dcart easy to use and really do like the interface however many customers have had issues when shopping and I've often had to tell them to clear their cache/cookies so that the cart would work properly. This may be a bigger issue for me because I have repeat customers saving orders in their carts.

Easy to use inexpensive lots of designers will work with this cart

Some customers get logged and are not able to place orders.

Having used the software for over a year, and keeping up to date with Shift4shop news and regularly scheduled fixes, we are fairly satisficed with the service. It was certainly a learning process, and we spent more time understanding the software than we would compared to a competing service, however the end result is acceptable. For a service that is mostly free to use, we have determined that the amount of work and learning required has been worth it.

We are constantly discovering new functions as the software is being used on a daily basis. Shift4shop truly has everything we need to operate a successful e-commerce business, and at no upfront cost (terms apply to that assessment). As far as we can determine, there are no essential features missing from the services that Shift4shop offers.

The software is most definitely not user-friendly for the common e-commerce entrepreneur. When we first starting using Shift4shop in early 2020, composing our storefront was a nightmare, and required that every member of our team need learn information, processes, and language just to navigate and operate the software. (Shift4shop does provide basic video tutorials for most functions, for new users).

Good basic features for creating a website. Drag and drop and editing it pretty nice. Nice for small company Ecommerce site.

Lacking in more advanced features. Lacks sophisticated design and plugins like other platforms have.

I have a very professional experience with 3dcart because I have designed a professional online store using 3dcart. I really love that I can customize my store according to my requirements and it's fully secure.

3dcart allows you to build your beautiful online store. You can select your choice of payments with real-time shipping. If you want to increase your sales conversions then 3dcart is the best option for you. You can easily manage products, orders, and customers.

I never found any problem with adding the products or managing my dashboard. Everything is easy to learn and use without any kind of issues.

Overall 3D Cart can take get your retail business online fast and efficiently.

3D helped us get our online up and running fast. Their system is easy to use and had a great set of features. We literally had our store up and running in just days! When we needed a hand, they were there.

A few more design options would be a great addition.

Overall solid trust worthy platform to build your ecommerce site with.

Easy to get ahold of custmer service when issues arrose.

Difficulties integrating with platforms such as facebook and instagram.

Very negative. I gave it a try, they fell flat and didn't get up. I'm planning on taking my site down and finding a better solution that actually is stable and works.

Free, no fees except a processing percentage inline with other options.

Instructions to set up the site and transfer over your domain were missing. Hours wasted when I had to perform a specific ticket to get it to work that wasn't listed or documented. Setup is atrocious, not fluid, old outdated. I finished setup and took my site live and found out the credit card processing wasn't working. Several messages to support and the reply's back were so incoherent, no one could understand what they were saying. It wasn't even proper English or legible. I have missed over a month of sales because of how bad their processing setup is. Some of the support staff are ok, some shouldn't be allowed to work in the tech sector and should require adult supervision.

We used them for 2 years and had minor problems up until the end. For the last 2 months, customers were unable to checkout, or connect to our payment processor. We put in like 5 hot tickets to get fixed and day after day nothing was fixed and support got ruder and ruder with us! We lost thousands of dollars online with this company and now they are chasing us for renewal payment after I have already closed my store! Simply put, this is bad software with a poor customer care staff!

We used them for 2 years and had minor problems up until the end. For the last 2 months, customers were unable to checkout, or connect to our payment processor. We put in like 3 to 5 hot tickets to get fixed and day after day nothing was fixed and support got ruder and ruder with us! We lost thousands of dollars online with this company and now they are chasing us for a renewal payment! Simply put, this is bad software with a poor customer care staff!

Oh, the loss of money and our customers getting turned away online. Measures right up to the lack of response to do anything by the customer care and tech support departments!

My overall experience until recently has been very good. I could generally figure out what I needed to do on my own. However, I don't it is anything special any longer.

Versatility, variety of plugins. Nice templates.

Customer service has really declined in the years I have used this software. When I first started you could get hold of someone early in the morning. Now it takes an executive order from Trump.

We use it to enter in orders for our durable medical equipment. It allows us to print and/or email invoices instantly to our customers.

The way the format is set up. They have made several improvements over the last couple of years. Some good and some are not.

There is an Icon at the lower left of the program for messages. It cannot me moved to another part of the screen and no way to opt out of having that feature according to customer service. Also, when you accidentally enter an invalid password IT TAKES FOREVER for it to go blank so the password can be re-entered. It reminds me of the old dial-up response before high speed. And last it does not always import into our QuckBooks correctly and is time consuming to figure out why.

Stupidest decision in Cost Cutting these morons ever made by discontinung Smartermail for customers. Now we have to find a 3rd party to get Orders/Communications via email at additional cost. Worse yet the damn HOOPS we have to go thru to set that up with the 3rd Party provider is ridiculous. Sometimes in business "Cutting Costs" is "Cutting Your Own Throat". If we could get off this platform I would do it in a minute and we'll NEVER recommend them to anyone.

Tech support has been very helpful with my Google listing issues and directed me in how to resolve my issues. I was able to work within the software to make the necessary fixes.

I moved my store from another website host that use a very hard program to use. I found this software very easy to use and navigate. I was able to get my store up and running in a few days.

There is no way to make price adjustments without changing each one individually. It is repetitive and time consuming.

3dCart has so many features it's awesome. You can tweak every product to have individual options and custom messages etc. It also can handle buy buttons that you can place on other websites. The individual product options were very impressive. The user interface was easy to use. Lots of third part applications are integrated as well.

The stock templates always felt very dated. The layout blocks for new top sellers and new items etc are features that are never used on todays professional websites. The in store search did not work well and the filtering options were extremely limited without an add-on...which was still limited. The Mobile functionality was somewhat broken and people were not able to checkout for a while. The Customer Service wasn't too bad. The Chat was easy to get in touch, but the people on the other side didn't seem to understand their own platform sometimes. The email support was super slow.

We have 2 store sites with 3dCart and it's been pretty useful. It's relatively easy to manage the backend of your store. It allows you to do all of the business basics, and most of the product settings are pretty standard when you compare them with other e-commerce platforms. There are some limitations, but we haven't run into too many of those. The front-end design isn't bad either. They offer plenty of responsive (mobile and tablet friendly) templates, and with HTML and CSS knowledge, they are also customizable. Also works well with your accounting software. Most files are exportable in .csv format.

Easy to Use Great for Small Businesses

Monthly Fee Limitations

So far so good. I am not live yet as I still need to figure out my payment processing gateway to use.

I really like all the various features that you can do with your online store. The amount of things I can do and adjust or add to my product listings is ten times more than the last online store company i used.

A bit of a learning curve for me. Also, when I originally called to inquire about this product I was assured that I could allow two currencies to be used for my customers as I serve USA and Canada. Once I got all set up though, I was advised that I can only use one currency at a time. If I want more, then I have to clone my store for more money and have a store for each currency.

We currently are using 3dCart as our e-commerce sales platform and this shopping car addon is certainly nice to have. It's very useful and easy to use. Everything is explained on the site.

No cons with 3dCart's shopping cart itself. My only beef is that the 3dCart platform is a little pricey.

I like it and have recommended many other businesses to use it.

The functionality and the broad way the platform was built to accept many different types of retailers.

The lack of logs that show me a range of activities on the site (mine, yours or customers).

Not good

Once set up its easy to add product if it works correctly

My customers ALWAYS have problems with the payment screen at checkout. I've lost so much money with this account. Customers resort to calling me with their order because 9x out of 10 their is an issue with the site.

The ability to switch the overall look of the site is very simple. There are various templates available as well.

It is a bit pricey and has a lot of restrictions regarding products. If you wanted to upload a decent amount of products to your site, the monthly fee is pretty high.

3dCart is my fourth ecommerce platform, best so far, great features for the money. There are some basic things like better Captcha that are desperately needed, as well as better flexibility on promotions, but they are improving. So far customer support has been outstanding.

value, features, support

minor things, need better Captcha.