Afterpay

RATING:

4.7

(250)

About Afterpay

Designed for retailers, Afterpay is an installation payment solution that allows customers to pay for products in installation payments, providing a more customized shopping experience. Customers can pay off goods/products in 4 installation payments over 6 weeks. Afterpay can seamlessly integrate with any eCommerce platforms within minutes. Afterpay minimizes financial risks and improves payment visibility with fully managed chargeback and fraud detection and daily settlement reports.

Afterpay Pricing

Please contact Afterpay for information on pricing.

Free trial: 

Not Available

Free version: 

Not Available

Afterpay connects merchants with the world's best shoppers. And no application fees mean more businesses sign up with Afterpay than any other payment service.

Afterpay Reviews

Overall Rating

4.7

Ratings Breakdown

Secondary Ratings

Ease-of-use

4.5

Customer Support

4.5

Value for money

4.5

Functionality

4.5

Most Helpful Reviews for Afterpay

1 - 5 of 250 Reviews

User Profile

Ryan

Verified reviewer

Retail, 2-10 employees

Used daily for more than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

4

FUNCTIONALITY

4

Reviewed December 2021

A Must-Have for the Gen-Z shopper

PROS

it allows people to pay over time which drastically increases sales

CONS

the admin page of afterpay is limited and doesn’t allow for many things but the new UI looks promising

Niko

Consumer Goods, 2-10 employees

Used daily for less than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed January 2022

Afterpay Review

Amazing!

PROS

The ease of use and integration is what we like and appreciate most about Afterpay. It is critical for payment processing to be as simple as possible for customers in 2022.

CONS

The reporting and administrative portals could be better. Would like to see a more comprehensive dashboard of sales and analytics.

Reason for choosing Afterpay

Pricing, customer service, and ease of use/integration.

Timothy

Music, 1 employee

Used weekly for less than 12 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

3

EASE OF USE

5

VALUE FOR MONEY

3

CUSTOMER SUPPORT

1

FUNCTIONALITY

4

Reviewed March 2024

Customer service for refund and cancelation sucks

I book a hote with Afterpay using Expedia But then realized i had the wrong date but my first installment when out for the pay by 4 so me and Expedia call the hotel to cancel the date and Expedia refund me my money only to Afterpay withdraw after i show proof of cancelation and Afterpay penalties me for none payment and told we get back to you over a month ago

PROS

Mostly everything unti i had a refund and cancelation

CONS

Refund and cancelation suck no one to talk to

Sara

Consumer Goods, 2-10 employees

Used daily for more than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed December 2021

Love Afterpay - great offering for our customers!

PROS

Our customers love the flexibility of afterpay's services

CONS

fees for brands can be a bit high compared to other payment processors

Reason for choosing Afterpay

Afterpay had a better reputation in my industry

Candace

Apparel & Fashion, 1 employee

Used daily for less than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed December 2021

My customers LOVE Afterpay!

PROS

Afterpay has been a huge help in growing my AOV! My customers love how easy it is to use and how it makes a new wardrobe affordable!

CONS

Reporting could be more extensive. I feel the merchant backend is lacking in features

Reasons for switching to Afterpay

Sezzle made some major mistakes on the customers payments. Unacceptable.