---
title: "Akeneo Product Cloud Reviews, Pros and Cons - 2026 Software Advice"
description: "Reviews of Akeneo Product Cloud. Learn how real users rate this software's ease-of-use, functionality, overall quality and customer support. Talk to our advisors to see if Akeneo Product Cloud is a good fit for you!"
source_url: "https://www.softwareadvice.com/ecommerce/akeneo-pim-profile/reviews/"
page_type: "reviews"
language: "en"
---

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Akeneo Product Cloud Reviews

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[Overview](https://www.softwareadvice.com/catalog-management/akeneo-pim-profile/)

Reviews

# Akeneo Product Cloud User Reviews

## Reviews summary

- Overall rating: 4.8/5
- Total reviews: 40

### Secondary ratings

- Ease of use: 4.5/5
- Customer support: 4.5/5
- Value for money: 4.4/5
- Functionality: 4.5/5

### Rating distribution

- 5 stars: 30 reviews (75%)
- 4 stars: 10 reviews (25%)
- 3 stars: 0 reviews (0%)
- 2 stars: 0 reviews (0%)
- 1 star: 0 reviews (0%)

### Most mentioned pros

- It's intuitive, streamlines product information management, and greatly improves collaboration across teams. While advanced customization can be complex, its usability and scalability make it a strong choice for growing businesses.
- The platform is really easy to use, and it's also very flexible, which was one of our most important business requirements, even in a so complicated industry like ours (furniture).

### Most mentioned cons

- The least appealing aspect of Akeneo is its complexity when customizing integrations.
- The assets management and translation processes offered out of the box did not cover our current range of necessities, so we opted for integration other tools to complete them all.

## Akeneo Product Cloud customer reviews

Showing reviews 1-25 of 40 (page 1).

### Definitely a must for improved daily business operations

- Overall rating: 5/5
- Reviewer: Verified Reviewer
- Verified reviewer: Yes
- Industry: Building Materials
- Company size: 5001-10000 employees
- Product usage: Used daily for more than 2 years
- Reviewed: February 2023
- Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

I love the fact that even though I've been using Akeneo for +3 years now, I continue learning new things on a daily basis.

#### Ratings breakdown

- Ease of use: 4/5
- Value for money: 4/5
- Customer support: 4/5
- Functionality: 5/5

#### Pros

Seemless integration with other Apps, ERP and Cloud systems. The REST API makes it extremely easy to connect and define connections.

#### Cons

Would be great if you could import using more document types, e.g. PDF's. As well as when downloading a PDF of a product, it should include the product image, with a better layout of content.

---

### Akeneo 5.0

- Overall rating: 5/5
- Reviewer: Matt C.
- Verified reviewer: Yes
- Industry: Consumer Goods
- Company size: 1001-5000 employees
- Product usage: Used daily for less than 2 years
- Reviewed: August 2022
- Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

Overall, this has been a very enjoyable experience and with the ease of how Akeneo is, our Business is now dependant on how powerful and quickly we can get to market.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Functionality: 5/5

#### Pros

Overall, this solutions is a must for any Business looking to enrich data, store valuable data attributes and also to connect and promote products on ecommerce platforms. the API capabilities makes working woth Akeneo easy and also promoting a strong presence of product data online

#### Cons

Some teething problems in terms of how flexible but Akeneo are forever working on the Road map to work with us and help us achieve our goals

#### Reasons for switching to Akeneo Product Cloud

to Consolidate into our business needs and have a single source of truth for all product data

#### Vendor response

Thank you Matt for your review. So great to hear how Akeneo is helping you and your business!

Replied August 2022

---

### PIM project

- Overall rating: 4/5
- Reviewer: Patricia G.
- Verified reviewer: Yes
- Industry: Retail
- Company size: 51-200 employees
- Product usage: Used daily for less than 6 months
- Reviewed: February 2023
- Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

Still learning new processing and creation of data

#### Ratings breakdown

- Ease of use: 4/5
- Value for money: 4/5
- Customer support: 4/5
- Functionality: 4/5

#### Pros

Accessibility, visualization and effectiveness.

#### Cons

When executing reports are not accurate on the desired fields

#### Vendor response

Patricia, Thank you for your review. Your feedback is very valuable and we appreciate it! Samira McDonald Sr Customer Community Manager

Replied February 2023

---

### A game changer for your products

- Overall rating: 5/5
- Reviewer: Daniel F.
- Verified reviewer: Yes
- Industry: Furniture
- Company size: 501-1000 employees
- Product usage: Used daily for less than 12 months
- Reviewed: February 2023
- Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

We historically managed product data from our ERP. This resulted in weak structures and complex processes who played well at older company stages, but did not at current scale. PIM adoption has been not just another third-party component on our platform, but the opportunity to unload the ERP from responsibilities that never had to be there, as well to sanitize a degraded product data.

#### Ratings breakdown

- Ease of use: 4/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

Helped us on establishing a healthy product data with the proposed concepts and structures. The product enrichment process turned into a more friendly and meaningful task, valuating the work of involved people. The offered support is freaking excellent, we got the answers needed during adoption in a very reasonable time, with a very comprehensive language.

#### Cons

The assets management and translation processes offered out of the box did not cover our current range of necessities, so we opted for integration other tools to complete them all.

#### Vendor response

Daniel, Thank you for your review. So great to hear how Akeneo has been such a game changer! Your feedback is truly appreciated. Samira McDonald Sr Customer Community Manager

Replied February 2023

---

### Excellent PIM Solution

- Overall rating: 5/5
- Reviewer: Garreth T.
- Verified reviewer: Yes
- Industry: Retail
- Company size: 5001-10000 employees
- Product usage: Used daily for more than 2 years
- Reviewed: February 2023
- Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

We've been very happy with the solution.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 4/5
- Functionality: 4/5

#### Pros

The product completeness and data quality features make it really easy to manage data quality per channel. The ease of use of the platform for unique views & filters makes it easy to identify and fix products that have data issues.

#### Cons

Workflows could use some work from an enterprise perspective.

#### Reasons for choosing Akeneo Product Cloud

Akeneo suited our use case the best.

#### Vendor response

Garreth, Thank you for your review. So great to hear about your ease of use from the platform. Your feedback is very valuable and we appreciate it! Samira McDonald Sr Customer Community Manager

Replied February 2023

---

### PXM made easy

- Overall rating: 5/5
- Reviewer: Verified Reviewer
- Verified reviewer: Yes
- Industry: Food Production
- Company size: 5001-10000 employees
- Product usage: Used daily for less than 2 years
- Reviewed: August 2022
- Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

Akeneo is helping us in delivering our journey of product information and recommendation at scale. The fact that our data model can evolve quickly with just configuration instead of developments and the facility of connection to third parties are key features of the app. Principle of assets, reference entities, channels and locales are working perfectly together to manage content completion and localization in a structured way.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

It’s friendly user- interface. The easy switch between channels. The concept of assets and entities providing many possibilities to manage enriched content.

#### Cons

The 'Simultaneous Work' that is not yet arrived and some complexity in navigating through the history of modification. This based on using it in an international context at scale with many users and markets collaborating at the same time on the PIM.

---

### Great tool to manage and enrich data efficiently

- Overall rating: 5/5
- Reviewer: Michael S.
- Verified reviewer: Yes
- Industry: Retail
- Company size: 201-500 employees
- Product usage: Used weekly for more than 2 years
- Reviewed: December 2019
- Review source details: This review was submitted organically. No incentive was offered

Overall, Akeneo has helped us to build out and enrich our product data well beyond what we would have been able to do without it. The addition of asset management with the enterprise edition was a big feature for us to be able to handle all the many different imagery assets we have for each product and to feed it out to our web site very efficiently. Akeneo is designed for product data enrichment and it delivers extremely well.

#### Ratings breakdown

- Ease of use: 4/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

Open customization was, for us, one of the biggest factors as we needed to be able to import in product data from our inventory control system on an ongoing basis. The good network of integration partners that Akeneo has developed and the flexibility of open source code made it a great way to us to build out the extra things we needed while utilizing many of the excellend out of the box features to work with the data once it's in Akeneo and pass it on to our site.

#### Cons

Integration and customization, while great, also make for more challenging paths during regular updates and upgrades. Akeneo regularly releases fixes and full feature updates, which is also a great thing, but does present us with the need to continually stay on top of those to ensure we're at a version we're comfortable with and also keeping our customizations in working condition with the latest versions.

#### Vendor response

Thank you very much for taking the time to share your experience using Akeneo PIM! We are very happy to know that our solution is addressing your needs and helping you in your day-to-day work. #PIMforALL

Replied December 2019

---

### Akeneo PIM Management

- Overall rating: 5/5
- Reviewer: Ramakrishna A.
- Verified reviewer: Yes
- Industry: Retail
- Company size: 501-1000 employees
- Product usage: Used daily for more than 2 years
- Reviewed: February 2023
- Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

Happy to use Akeneo Easy to configure in Magento backendAkeneo provides filter products based upon status and other attributes in Akeneo portal

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

Supports Magento ConnectorSo we can sync Families, Attributes, Options, Categories and Products

#### Cons

Family selection (if we have more than 1000 families and wants to select limited families)Product Sync taking more time to execute.

#### Vendor response

Ramakrishna, Thank you so much for your review of Akeneo. So great to see your success with the Magento ConnectorSo. Samira McDonald Sr Customer Community Manager

Replied February 2023

---

### Akeneo

- Overall rating: 5/5
- Reviewer: Verified Reviewer
- Verified reviewer: Yes
- Industry: Furniture
- Company size: 51-200 employees
- Product usage: Used daily for less than 12 months
- Reviewed: February 2023
- Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

#### Ratings breakdown

- Ease of use: 5/5
- Customer support: 4/5
- Functionality: 4/5

#### Pros

When you have a lot of data is really important to have a UI and UX that makes you accomplish your objectives.

#### Cons

Sometimes the product label seems to be complicated

#### Reasons for switching to Akeneo Product Cloud

Integration with Magento

---

### Easy to use

- Overall rating: 5/5
- Reviewer: Aisling V.
- Verified reviewer: Yes
- Industry: Food & Beverages
- Company size: 1001-5000 employees
- Product usage: Used daily for less than 2 years
- Reviewed: February 2023
- Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 4/5
- Customer support: 4/5
- Functionality: 5/5

#### Pros

Easy to use, easy to import / export, easy to filter and search

#### Cons

No ability to export products based on their categorization

#### Reasons for choosing Akeneo Product Cloud

.

#### Vendor response

Aisling, Thank you for your review! Glad to hear the ease of the import / export functionalities. Your feedback is truly appreciated. Samira McDonald Sr Customer Community Manager

Replied February 2023

---

### Positively surprised by Akeneo

- Overall rating: 5/5
- Reviewer: Sebastian S.
- Verified reviewer: Yes
- Industry: Retail
- Company size: 51-200 employees
- Product usage: Used daily for less than 6 months
- Reviewed: February 2023
- Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 4/5
- Customer support: 5/5
- Functionality: 4/5

#### Pros

The superior sandbox logic, which makes it easy for you to create anything you need.

#### Cons

URL's cannot be displayed immediately as an image in the product unless you select the "Image" which is a bit difficult to process when exporting.

#### Vendor response

Sebastian, Thank you for your review! Your feedback is truly appreciated. Samira McDonald Sr Customer Community Manager

Replied February 2023

---

### Using PIM the first week

- Overall rating: 5/5
- Reviewer: Leonardo S.
- Verified reviewer: Yes
- Industry: Executive Office
- Company size: 11-50 employees
- Product usage: Used daily for less than 6 months
- Reviewed: February 2020
- Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

Is easy to teach how to use. It has a pretty intuitive UI and you can export documents in many formats that make easier the compatibility with others softwares.

#### Ratings breakdown

- Ease of use: 3/5
- Value for money: 4/5
- Functionality: 4/5

#### Pros

PIM has a great flexibility to improve your management tasks and save time making your job easyer. I love the capabilities that pim offers to the user to manage the information more efficiently. You can unify your products information in one only software that allows you manage all of it. You can also personalize almost any field in fact to your necessities.

#### Cons

That what i don't like from PIM is that the learning curve isn't that faster as i thought but with a couple of weeks of study you can handle it pretty good.

#### Reasons for choosing Akeneo Product Cloud

A friend of mine recommended it to me.

---

### Great PIM

- Overall rating: 5/5
- Reviewer: Sergio O.
- Verified reviewer: Yes
- Industry: Program Development
- Company size: 11-50 employees
- Product usage: Used monthly for less than 6 months
- Reviewed: April 2022
- Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

#### Ratings breakdown

- Ease of use: 4/5
- Value for money: 5/5
- Customer support: 3/5
- Functionality: 5/5

#### Pros

Great features and open source. Better than paid tools

#### Cons

Difficulty of understanding at beginning

---

### Streamlined and User-Friendly PIM Solution

- Overall rating: 5/5
- Reviewer: Tobias H.
- Verified reviewer: Yes
- Industry: Chemicals
- Company size: 1001-5000 employees
- Product usage: Used daily for less than 2 years
- Reviewed: April 2025
- Review source details: This reviewer was invited by the software vendor to submit an honest review.

Overall, my experience with Akeneo Product Cloud has been positive. It's intuitive, streamlines product information management, and greatly improves collaboration across teams. While advanced customization can be complex, its usability and scalability make it a strong choice for growing businesses.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 4/5

#### Pros

Akeneo is incredibly user-friendly, making product data management simple and efficient.

#### Cons

The least appealing aspect of Akeneo is its complexity when customizing integrations.

#### Reasons for choosing Akeneo Product Cloud

Usability and flexibility of solution as well as solution fit.

#### Vendor response

Tobias, thank you so much for taking the time to share your feedback! We truly appreciate your support and are so glad to hear about your experience with Akeneo.

Replied April 2025

---

### Fantastic PIM software

- Overall rating: 5/5
- Reviewer: Trenton T.
- Verified reviewer: Yes
- Industry: Mechanical or Industrial Engineering
- Company size: 501-1000 employees
- Product usage: Used daily for less than 2 years
- Reviewed: February 2023
- Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

We were looking for a platform to manage product data and syndicate it to downstream applications. This data goes to our eCommerce site, our customers' eCommerce sites, a new automation platform, and internal data analytics tools. We're very happy and would recommend Akeneo to anyone who asked.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 4/5
- Customer support: 4/5
- Functionality: 5/5

#### Pros

Akeneo is incredibly easy to use. Structuring our data and managing improvements to it has great improved our internal product data practices. Syndication is also a piece of cake with customizable export profiles and scheduling. Uploads into the system are also very straight forward.

#### Cons

My biggest complaint is that we used an implementation partner; after going through the setup of our environment, it seemed to me that we could handle 90% of the tasks ourselves. This is a testament to how easy to use it is. Our integration with our DAM, Aprimo, was also challenging because it was the first integration between these two systems.

#### Reasons for choosing Akeneo Product Cloud

Ease of use, primarily. Cost was less of a concern.

#### Reasons for switching to Akeneo Product Cloud

Our company was sold and our PIM was with the previous parent company, necessitating us to standup our own system.

#### Vendor response

Hello Trent, Thank you for your review! Your feedback is truly appreciated. Samira McDonald Sr Customer Community Manager

Replied February 2023

---

### Great fit for our needs

- Overall rating: 5/5
- Reviewer: Verified Reviewer
- Verified reviewer: Yes
- Industry: Mechanical or Industrial Engineering
- Company size: 501-1000 employees
- Product usage: Used daily for less than 2 years
- Reviewed: February 2023
- Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

PIM as a source of truth with one/global space to store, update product information is what we were looking for. Managing product data is much easier and product information updates can be done much quicker thanks to linked channels.

#### Ratings breakdown

- Ease of use: 3/5
- Functionality: 4/5

#### Pros

Capacity to link to ERP, internal software. To host product information in organized way with insights to data quality score. Workflows and approval process based on role & permission set.

#### Cons

Changing/editing attributes after they have been created is kind of headache. As well "reference entity like" feature for set of attributes would make our jobs easier.

---

### Akeneo, the Hercules to our product issues Hydra

- Overall rating: 5/5
- Reviewer: Sabrina C.
- Verified reviewer: Yes
- Industry: Accounting
- Company size: 1001-5000 employees
- Product usage: Used daily for less than 6 months
- Reviewed: February 2023
- Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

The fit for purpose towards the required PIM, commercial and syndication capabilities we need to have. The fit for purpose towards target data model (product and equipment) architecture, edge cases, current PIM gaps & limitations. Akeneo is bringing all kind of out of the box capabilities, to ensure we have a fast to market approach with good and mature enough embedded product related MDM capabilities. The flexibility and scalability towards our roadmap and future vision. Akeneo was able to leverage & showcase the interaction in a very efficient matter and brought in multiple references that have exceeded our expectations showing a proven track record that meet our complex data model and or related business / commerce transformations.

#### Cons

No MDM capabilities, DAM capabilities were poor however since we are going for an integrated DAM solution, this is not an issue for us.

#### Reasons for choosing Akeneo Product Cloud

See above

#### Vendor response

Hello Sabrina, Thank you for your review! So great to hear how Akeneo is you Hercules. Your feedback is truly appreciated. Samira McDonald Sr Customer Community Manager

Replied February 2023

---

### An ever growing environment for product data

- Overall rating: 5/5
- Reviewer: Daniel L.
- Verified reviewer: Yes
- Industry: Retail
- Company size: 11-50 employees
- Product usage: Used daily for more than 2 years
- Reviewed: February 2023
- Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

We have managed to generate product data, that wouldn't have been able to implement with our existing software and facilitated lots processes.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 4/5
- Customer support: 5/5
- Functionality: 4/5

#### Pros

Akeneo offers a multitude of features that can facilitate processes and help getting the most out of product data. Over the years, Akeneo has implemented features, which require little to no customization on our side.

#### Cons

Some features are complicated to implement and require some getting used to.

#### Reasons for choosing Akeneo Product Cloud

Unlimted SKUs (which was removed...)High user countOpen SourceBrowser based Software

#### Vendor response

Daniel, Thank you for your review! Your feedback is truly appreciated. Samira McDonald Sr Customer Community Manager

Replied February 2023

---

### Good PIM/PCM to publish all your product content

- Overall rating: 4/5
- Reviewer: Verified Reviewer
- Verified reviewer: Yes
- Industry: Retail
- Company size: 1001-5000 employees
- Product usage: Used daily for less than 2 years
- Reviewed: July 2021
- Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 4/5
- Functionality: 4/5

#### Pros

The transformation rules, they are quite simple, so if you do not need anything complicated, it will automazime most of the process.

#### Cons

The GUI and quality assurance could use some work.

#### Reasons for choosing Akeneo Product Cloud

It seems like a better product, PIMCore, PIMCore is less expensive, but it does not have so much features.

---

### Great PIM for your brand

- Overall rating: 5/5
- Reviewer: Noemí M.
- Verified reviewer: Yes
- Industry: Marketing and Advertising
- Company size: 501-1000 employees
- Product usage: Used weekly for less than 2 years
- Reviewed: February 2023
- Review source details: This review was submitted organically. No incentive was offered

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

Akeneo gives me a comprehensive view of all my product data, which makes it easy to manage my catalogs. The user interface is intuitive and allows me to organize and access data quickly. The product also offers powerful analytics capabilities, allowing me to make informed decisions about my products and pricing strategies and syndication options.

#### Cons

Create a data governance for your product info.

#### Vendor response

Noemi, Thank you for your review! We look forward to our continued partnership with you and team. Best, Samira McDonald Sr Customer Community Manager

Replied February 2023

---

### Title of my Review

- Overall rating: 4/5
- Reviewer: Forrest H.
- Verified reviewer: Yes
- Industry: Retail
- Company size: 501-1000 employees
- Product usage: Used daily for more than 2 years
- Reviewed: February 2023
- Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

#### Ratings breakdown

- Ease of use: 4/5
- Functionality: 4/5

#### Pros

Drag & Drop features as well as the ease of mass imports & exports for product information. We migrated from an outdated PIM where everything was inputted manually so this program has greatly sped up our internal processes.

#### Cons

Our integration didn't go all that well, so our product families were never set up correctly which caused a lot of issues with our website. That is more of an internal problem though. Be sure you find the correct external agency if you do not have the internal capabilities. We're paying for it dearly.

#### Vendor response

Forrest, Thank you for your review. So great to hear about your migration to Akeneo. Your feedback is very valuable and we appreciate it! Samira McDonald Sr Customer Community Manager

Replied February 2023

---

### Essential for Bringing all of our Products Into one Catalog

- Overall rating: 5/5
- Reviewer: Jeremy C.
- Verified reviewer: Yes
- Industry: Pharmaceuticals
- Company size: 10000+ employees
- Product usage: Used daily for less than 2 years
- Reviewed: February 2023
- Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

- The ability to import data from nearly any source we already have- The organization of product data- Inclusion of product images- Integration with our DAM

#### Cons

- The ability to serve images to other applications in an e-commerce environment, not built to handle that kind of continuous load

#### Vendor response

Hello Jeremy, Thank you for your review! Your feedback is truly appreciated. Samira McDonald Sr Customer Community Manager

Replied February 2023

---

### Happy with the product

- Overall rating: 4/5
- Reviewer: Anna Leena K.
- Verified reviewer: Yes
- Industry: Retail
- Company size: 201-500 employees
- Product usage: Used weekly for more than 2 years
- Reviewed: February 2023
- Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

#### Ratings breakdown

- Ease of use: 4/5
- Value for money: 4/5
- Customer support: 3/5
- Functionality: 4/5

#### Pros

Rules engine and catalog structure. Also UI is clear for our end users.

#### Cons

Variant vs. Product level rules, easier way of reviewing product information

#### Reasons for choosing Akeneo Product Cloud

Ease of use and relevant features for our business

#### Reasons for switching to Akeneo Product Cloud

Old PIM was not serving our needs in terms of product experience.

#### Vendor response

Anna Leena, Thank you so much for your review of Akeneo. Your feedback is valuable to the team! Samira McDonald Sr Customer Community Manager

Replied February 2023

---

### Review from an integrator point of view

- Overall rating: 5/5
- Reviewer: Nicolas S.
- Verified reviewer: Yes
- Industry: Apparel & Fashion
- Company size: Self-Employed
- Product usage: Used weekly for more than 2 years
- Reviewed: August 2022
- Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 3/5
- Customer support: 5/5
- Functionality: 4/5

#### Pros

The UI, the product grid, the product page Being able to import the whole structure with files The performances and no bugs

#### Cons

The DAM part of the PIM could have more features The automatic rules are limited The import/export format are not flexible

#### Reasons for choosing Akeneo Product Cloud

It depends on the project and the budget of the client. If the clients has got a good budget and classic needs in term of PIM, I will push Akeneo

#### Vendor response

Thank you very much for taking the time to share your experience using Akeneo PIM! #PIMforALL

Replied September 2022

---

### Akeneo Product Cloud un logiciel d'e-commerce

- Overall rating: 4/5
- Reviewer: Maurice D.
- Verified reviewer: Yes
- Industry: Accounting
- Company size: 2-10 employees
- Product usage: Used weekly for less than 12 months
- Reviewed: October 2023
- Review source details: This review was submitted organically. No incentive was offered

#### Ratings breakdown

- Ease of use: 4/5
- Value for money: 4/5
- Customer support: 4/5
- Functionality: 4/5

#### Pros

C'est un logiciel facile à prendre et à utiliser , dont son utilisation assure le développement d'e-commerce.

#### Cons

Je ne rencontre de difficulté au cours de l'utilisation de ce logiciel , de plus il très préférable pour les entreprises dans le domaine d'e-commerce.

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Akeneo Product Cloud Reviews, Pros and Cons - 2026 Software Advice