All Algolia Reviews
1-25 of 70 Reviews
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Andrew
10,001+ employees
Used unspecified
OVERALL RATING:
3
Reviewed July 2022
Algolia User Review
Alejandro Javier
Verified reviewer
Computer Software, 2-10 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
3
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed May 2021
The best search system for firestore
Thanks to Algolia, I integrated a search system in my project made with Angular / Fire. Now I am thinking of integrating its geo-search. Hopefully, it will be as good as your search with firestore.
PROSThe best of all is the ease of integration with your project, both to the back and front, and how easy it is to build the queries.
CONSThat it does not have a pay per use as firebase does, you only have 2 options, the free account or the payment commitment, use or do not use all your operations for which you are going to pay
Vendor Response
Hi there, thanks for your review! We're glad to hear you were able to get up and running with your project. For geo-search questions, or anything else, feel free to reach out to us at support@algolia.com.
Replied May 2021
Abby
Mechanical or Industrial Engineering, 501-1,000 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed July 2023
Intuitive, Intelligent & Reliable
The best feature of Algolia for us is it's ability to crawl content within a PDF that wasn't even hosted on the domain Algolia was installed in. But overall, it was useful in filtering for a variety of taxonomies and improving site usability.
CONSWe moved our website to a new platform and had issues with Algolia integrating within it (however, this was a persistent problem with other technologies and was one part that lead us to yet another website platform)
Reason for choosing Algolia
The ability to search content within a PDF not hosted on our site made it the most ideal. Both seemed to have language/translation compatibility, but overall we've been very happy with Algolia's. And the taxonomy ability with Algolia was also excellent.
Anonymous
11-50 employees
OVERALL RATING:
2
EASE OF USE
2
VALUE FOR MONEY
2
CUSTOMER SUPPORT
2
FUNCTIONALITY
3
Reviewed March 2021
Decent search for okay pricing
The algorithm can be quite good, but you need to twist te right knobs to get that result. This also goes for the implementation.
PROSAlgolia is a tool that comes with a lot of features. However, it's not as easy to implement as you would think.
CONSIt was not "plug and play". The implementation is integrated in the website and you need to work on the interface before you can implement it correctly.
Ricardo
Verified reviewer
Retail, 501-1,000 employees
Used daily for less than 2 years
OVERALL RATING:
4
EASE OF USE
4
FUNCTIONALITY
5
Reviewed January 2022
Good tool to handle your queries and get info back
Good, but couldn't handle our big catalog.
PROSWorked flawlessly with the search engine and the data it compiled, it did what it had to do.
CONSWe had issues with our data, it was taking too much time to gather the product data and store it. We have over 1 million SKUs of products in 14 storefronts and it was too much for it.
Reason for choosing Algolia
Simplicity and good word of mouth.
Anonymous
1 employee
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
4
FUNCTIONALITY
5
Reviewed October 2020
Jekyll Algolia plugin for a personal blog
My overall experience has been excellent.
PROSInstalling the Jekyll Algolia plugin was easy. Simple-to-follow documentation, even for a non-techie like myself. Further, the official Algolia Community forum is a place where I can find answers to questions I might have. Free of charge (community plan) with no time limit. The Community plan, which is all I need at this stage (my blog currently has fewer than 30 pages in total) is free of charge. Relevant search results. The Algolia software is able to take into account similar key terms and typo errors. Search results are instant (hence "InstantSearch"), which I believe is more user-friendly than having to press 'Enter' or clicking/tapping a button to see the search results. The search user interface looks good.
CONSSome search terms don't show up in the results, i.e. "no results." I probably need to configure the plugin to optimize site search.
Reasons for switching to Algolia
I moved my personal blog from WordPress to Jekyll, and wanted to provide a way for visitors to search the site. There were a few options available - the Jekyll Algolia Plugin met my needs and its installation was easier than most alternatives.
Anonymous
11-50 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
3
FUNCTIONALITY
5
Reviewed April 2020
Very good but very expensive
Overall I do love the result but I'm not sure it justifies the expense.
PROSThe sheer speed of the search is astonishing. You get results in next to no time. It's amazing as compared to a mysql query based search that Magento generally offers.
CONSCost, it is very very expensive. They also do not offer much in the way of support unless you pay even more. So you are stuck with trying to wade through their documentation which is not written very clearly to get the best results.
Ashi
Verified reviewer
Internet, 11-50 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
3
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed January 2019
Powerful tool for managing your search engine and optimizing results
The flexibility it allows for managing the types of results users get for different types of products. They allow for many different attributes to control the different products will be displayed on your site. I would also commend their support team that really helped us optimize the way we've been doing things with a lot of great advice and consultation sessions
CONSDifferent variables for optimizing search results can be somewhat confusing, but their great customer support and documentation does a great job helping out when needed
Owen
Verified reviewer
Food & Beverages, 5,001-10,000 employees
Used weekly for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
FUNCTIONALITY
5
Reviewed April 2021
It's like having a perfect tool
My recommendation is to ask Algolia technical support for help if you have problems or are not sure how to configure it, do not try it alone, remember that you have the help of technical support.
PROSBeing able to modify the search in the panels in a few minutes is something that is priceless, I am currently developing and implementing strategies to improve the search and implementing search filters and I am not a developer or an expert person, this is what I like about Algolia , the simplicity of this software is essential for inexperienced people.
CONSAbsolutely nothing. I hope it continues to function as it is doing now for many years to come. With Algolia, specific situations of mismanagement of websites can be solved in a short time with the implementation of its API that establishes excellent search filters and we can know what is the tendency of customers to improve according to this data.
Francisco
Verified reviewer
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed November 2017
The best search tool on the market
Allowing my users and customers to see the best results regarding their search. All of this as quick as it possibly can be. Nothing - Can´t complain . I guess the fact that I can´t fully use it but I´m ok with it since my developing team has no real issue with it.
PROSThe fact that it gives our clients the most accurate results in a matter of milliseconds. Algolia continues to improve on a weekly basis and makes our website even better with every update.
Caleb
Verified reviewer
Marketing and Advertising, 2-10 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
4
FUNCTIONALITY
5
Reviewed March 2019
Algolia Search Review
It delivers results instanteneously, and comes with a lot of useful features.
PROSIt exhibits a flawless search process, users get instant results and can manage the results with utmost flexibilty .
CONSYou have to pay huge fees after exhausting the free plan and thats a bit agreesive on the part algolia.
Silas
Computer Software, 2-10 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed December 2021
Fast Setup
I use algolia to give my users a smart search, analyzing I saw that most users never search for the correct term, so algolia was essential to solve this problem, making users actually find what they are looking for.
PROSEase of configuration regardless of language, in a few clicks you can already use it and speed in consultations
CONSI believe it's still a little expensive for an early stage startup
Reason for choosing Algolia
Fast setup;
Vendor Response
Thank you Silas!
Replied December 2021
Fedor
Financial Services, 11-50 employees
Used weekly for more than 2 years
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
4
FUNCTIONALITY
5
Reviewed April 2022
Super simple full-text search for Firebase
Super easy-to-use, feature-rich and developer-friendly.
PROSSetting up full-text search of data stored in Firebase won't take longer than one day. Extremely easy-to-use ready-made components for Vue.js made our front-end developer happy and significantly reduced time to market.
CONSI see Algolia a bit expensive for the cases where full-text search is just a nice-to-have feature. However we made our front-end to display data from Algolia only (originally data was retrieved from Firebase), and this pays off.
Reason for choosing Algolia
Ease of use
johan
Luxury Goods & Jewelry, 11-50 employees
Used daily for less than 12 months
OVERALL RATING:
4
EASE OF USE
2
VALUE FOR MONEY
2
CUSTOMER SUPPORT
4
FUNCTIONALITY
3
Reviewed October 2019
Algolia search works well
Overall experience has been regular. In general we needed around 2 months with 2 experienced wordpress developers to be able to implement Algolia which now works ok.
PROSThe clear analytics and ease to separate accounts when using multiple of them, however this comes at a high cost.
CONSThe difficulty to implement with wordpress. The high cost. The lack of flexibility when integrating with other sistems that algolia does not come out of the box for.
Reason for choosing Algolia
More aggressive sales team with more experience knowing the product.
Mike
Information Technology and Services, 11-50 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed January 2017
We love Algolia
We implemented Algolia for hosted search so that users can have a better search experience than the native ones provided by Shopify, WordPress, and Zendesk, and also so they can search across all three at once. We also looked at Swiftype, but we really loved how instant the Algolia search loaded. Implementation was easy and we always receive great help when we contact Algolia about questions or problems. Some of the integrations we used were in beta and the devs on each worked with us closely and quickly to get us up and really supported us well. Algolia has been fantastic for our business and we would not hesitate to recommend it to anyone looking for the best search out there. You can't beat the speed, and the ease of integration and support you receive have made it one of my favorite services that we use.
PROSSuper fast search Great, responsive, engineer level support Easy integration and lots of premade plugins
CONSYou can't drag and drop manipulate search results from their dashboard like you can with Swiftype (but you can develop around that if it's an important feature)
Jeff
Retail, 501-1,000 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed January 2022
Gamechanger
It's completely positive. They respond to support requests in a reasonable amount of time and are amenable to contract upgrades mid-cycle to facilitate unplanned growth.
PROSAlgolia revolutionized our customer experience. Our customer contact volume dropped dramatically almost immediately after implementation. Instant Search and greatly improved results pages reduced the need for assistance. Our users were finally able to search instead of navigate.
CONSWe operate a 100+ location brick and mortar retail chain and function as a BOPIS platform. Each of our locations have a unique assortment of products, so indexing has to treat each item at each location as an individual entry and that increases the time for the index operations.
Anonymous
2-10 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed January 2019
Search made easy
Great documentation and absolutely incredible customer support. Their developers answer technical questions, and provide you with custom code to fit your implementation.
CONSThe free plan includes a lot of operations per month, but as soon as you go over the limits, the pricing becomes quite aggressive. I'd rather pay per use, for the exact number of operations performed.
Ryan
Internet, 11-50 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed January 2017
More than just search
We've been using Algolia to power search on our local directory in Canada. As we continued to add functionality to different parts of the application a phrase kept popping up "Why not just use algolia for that?". Basically once you start syncing your db with algolia you end up with lots of situations where it's easier (and faster) to just fetch data from Algolia than it is to make a call to the database. Especially when you have client side features. We're now on their best package, all and all we're really happy with Algolia, and I would recommend them to anyone.
Anonymous
51-200 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed May 2019
Lightening quick on-site search
Algolia search has increased our conversion rates, and provides a much better user experience than any of the other instant search providers we tried. I wouldn't want to move away from algolia as the functionality and potential it offers is so great.
PROSThe speed of the search is outstanding. We have implemented it to allow customers to live search our product catalog of over 10000 items and it handles this impeccably. It also plays well with different frameworks, and the documentation is clear.
CONSIf you were a non-technical user, then the software would be difficult to understand.