All Algolia Reviews

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Andrew

10,001+ employees

Used unspecified

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

3

Reviewed July 2022

Algolia User Review

User Profile

Alejandro Javier

Verified reviewer

Computer Software, 2-10 employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

3

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed May 2021

The best search system for firestore

Thanks to Algolia, I integrated a search system in my project made with Angular / Fire. Now I am thinking of integrating its geo-search. Hopefully, it will be as good as your search with firestore.

PROS

The best of all is the ease of integration with your project, both to the back and front, and how easy it is to build the queries.

CONS

That it does not have a pay per use as firebase does, you only have 2 options, the free account or the payment commitment, use or do not use all your operations for which you are going to pay

Vendor Response

Hi there, thanks for your review! We're glad to hear you were able to get up and running with your project. For geo-search questions, or anything else, feel free to reach out to us at support@algolia.com.

Replied May 2021

Abby

Mechanical or Industrial Engineering, 501-1,000 employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed July 2023

Intuitive, Intelligent & Reliable

PROS

The best feature of Algolia for us is it's ability to crawl content within a PDF that wasn't even hosted on the domain Algolia was installed in. But overall, it was useful in filtering for a variety of taxonomies and improving site usability.

CONS

We moved our website to a new platform and had issues with Algolia integrating within it (however, this was a persistent problem with other technologies and was one part that lead us to yet another website platform)

Reason for choosing Algolia

The ability to search content within a PDF not hosted on our site made it the most ideal. Both seemed to have language/translation compatibility, but overall we've been very happy with Algolia's. And the taxonomy ability with Algolia was also excellent.

Anonymous

11-50 employees

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

2

EASE OF USE

2

VALUE FOR MONEY

2

CUSTOMER SUPPORT

2

FUNCTIONALITY

3

Reviewed March 2021

Decent search for okay pricing

The algorithm can be quite good, but you need to twist te right knobs to get that result. This also goes for the implementation.

PROS

Algolia is a tool that comes with a lot of features. However, it's not as easy to implement as you would think.

CONS

It was not "plug and play". The implementation is integrated in the website and you need to work on the interface before you can implement it correctly.

User Profile

Ricardo

Verified reviewer

Retail, 501-1,000 employees

Used daily for less than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

EASE OF USE

4

FUNCTIONALITY

5

Reviewed January 2022

Good tool to handle your queries and get info back

Good, but couldn't handle our big catalog.

PROS

Worked flawlessly with the search engine and the data it compiled, it did what it had to do.

CONS

We had issues with our data, it was taking too much time to gather the product data and store it. We have over 1 million SKUs of products in 14 storefronts and it was too much for it.

Reason for choosing Algolia

Simplicity and good word of mouth.

Anonymous

1 employee

Used daily for less than 6 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

4

FUNCTIONALITY

5

Reviewed October 2020

Jekyll Algolia plugin for a personal blog

My overall experience has been excellent.

PROS

Installing the Jekyll Algolia plugin was easy. Simple-to-follow documentation, even for a non-techie like myself. Further, the official Algolia Community forum is a place where I can find answers to questions I might have. Free of charge (community plan) with no time limit. The Community plan, which is all I need at this stage (my blog currently has fewer than 30 pages in total) is free of charge. Relevant search results. The Algolia software is able to take into account similar key terms and typo errors. Search results are instant (hence "InstantSearch"), which I believe is more user-friendly than having to press 'Enter' or clicking/tapping a button to see the search results. The search user interface looks good.

CONS

Some search terms don't show up in the results, i.e. "no results." I probably need to configure the plugin to optimize site search.

Reasons for switching to Algolia

I moved my personal blog from WordPress to Jekyll, and wanted to provide a way for visitors to search the site. There were a few options available - the Jekyll Algolia Plugin met my needs and its installation was easier than most alternatives.

Anonymous

11-50 employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

4

CUSTOMER SUPPORT

3

FUNCTIONALITY

5

Reviewed April 2020

Very good but very expensive

Overall I do love the result but I'm not sure it justifies the expense.

PROS

The sheer speed of the search is astonishing. You get results in next to no time. It's amazing as compared to a mysql query based search that Magento generally offers.

CONS

Cost, it is very very expensive. They also do not offer much in the way of support unless you pay even more. So you are stuck with trying to wade through their documentation which is not written very clearly to get the best results.

User Profile

Ashi

Verified reviewer

Internet, 11-50 employees

Used daily for less than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

3

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed January 2019

Powerful tool for managing your search engine and optimizing results

PROS

The flexibility it allows for managing the types of results users get for different types of products. They allow for many different attributes to control the different products will be displayed on your site. I would also commend their support team that really helped us optimize the way we've been doing things with a lot of great advice and consultation sessions

CONS

Different variables for optimizing search results can be somewhat confusing, but their great customer support and documentation does a great job helping out when needed

Owen

Verified reviewer

Food & Beverages, 5,001-10,000 employees

Used weekly for less than 12 months

Review Source: GetApp
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

FUNCTIONALITY

5

Reviewed April 2021

It's like having a perfect tool

My recommendation is to ask Algolia technical support for help if you have problems or are not sure how to configure it, do not try it alone, remember that you have the help of technical support.

PROS

Being able to modify the search in the panels in a few minutes is something that is priceless, I am currently developing and implementing strategies to improve the search and implementing search filters and I am not a developer or an expert person, this is what I like about Algolia , the simplicity of this software is essential for inexperienced people.

CONS

Absolutely nothing. I hope it continues to function as it is doing now for many years to come. With Algolia, specific situations of mismanagement of websites can be solved in a short time with the implementation of its API that establishes excellent search filters and we can know what is the tendency of customers to improve according to this data.

User Profile

Francisco

Verified reviewer

Used daily for less than 12 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed November 2017

The best search tool on the market

Allowing my users and customers to see the best results regarding their search. All of this as quick as it possibly can be. Nothing - Can´t complain . I guess the fact that I can´t fully use it but I´m ok with it since my developing team has no real issue with it.

PROS

The fact that it gives our clients the most accurate results in a matter of milliseconds. Algolia continues to improve on a weekly basis and makes our website even better with every update.

User Profile

Caleb

Verified reviewer

Marketing and Advertising, 2-10 employees

Used daily for less than 12 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

4

CUSTOMER SUPPORT

4

FUNCTIONALITY

5

Reviewed March 2019

Algolia Search Review

It delivers results instanteneously, and comes with a lot of useful features.

PROS

It exhibits a flawless search process, users get instant results and can manage the results with utmost flexibilty .

CONS

You have to pay huge fees after exhausting the free plan and thats a bit agreesive on the part algolia.

Silas

Computer Software, 2-10 employees

Used daily for less than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed December 2021

Fast Setup

I use algolia to give my users a smart search, analyzing I saw that most users never search for the correct term, so algolia was essential to solve this problem, making users actually find what they are looking for.

PROS

Ease of configuration regardless of language, in a few clicks you can already use it and speed in consultations

CONS

I believe it's still a little expensive for an early stage startup

Reason for choosing Algolia

Fast setup;

Vendor Response

Thank you Silas!

Replied December 2021

Fedor

Financial Services, 11-50 employees

Used weekly for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

4

CUSTOMER SUPPORT

4

FUNCTIONALITY

5

Reviewed April 2022

Super simple full-text search for Firebase

Super easy-to-use, feature-rich and developer-friendly.

PROS

Setting up full-text search of data stored in Firebase won't take longer than one day. Extremely easy-to-use ready-made components for Vue.js made our front-end developer happy and significantly reduced time to market.

CONS

I see Algolia a bit expensive for the cases where full-text search is just a nice-to-have feature. However we made our front-end to display data from Algolia only (originally data was retrieved from Firebase), and this pays off.

Reason for choosing Algolia

Ease of use

johan

Luxury Goods & Jewelry, 11-50 employees

Used daily for less than 12 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

EASE OF USE

2

VALUE FOR MONEY

2

CUSTOMER SUPPORT

4

FUNCTIONALITY

3

Reviewed October 2019

Algolia search works well

Overall experience has been regular. In general we needed around 2 months with 2 experienced wordpress developers to be able to implement Algolia which now works ok.

PROS

The clear analytics and ease to separate accounts when using multiple of them, however this comes at a high cost.

CONS

The difficulty to implement with wordpress. The high cost. The lack of flexibility when integrating with other sistems that algolia does not come out of the box for.

Reason for choosing Algolia

More aggressive sales team with more experience knowing the product.

Mike

Information Technology and Services, 11-50 employees

Used daily for less than 12 months

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed January 2017

We love Algolia

We implemented Algolia for hosted search so that users can have a better search experience than the native ones provided by Shopify, WordPress, and Zendesk, and also so they can search across all three at once. We also looked at Swiftype, but we really loved how instant the Algolia search loaded. Implementation was easy and we always receive great help when we contact Algolia about questions or problems. Some of the integrations we used were in beta and the devs on each worked with us closely and quickly to get us up and really supported us well. Algolia has been fantastic for our business and we would not hesitate to recommend it to anyone looking for the best search out there. You can't beat the speed, and the ease of integration and support you receive have made it one of my favorite services that we use.

PROS

Super fast search Great, responsive, engineer level support Easy integration and lots of premade plugins

CONS

You can't drag and drop manipulate search results from their dashboard like you can with Swiftype (but you can develop around that if it's an important feature)

Jeff

Retail, 501-1,000 employees

Used daily for less than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed January 2022

Gamechanger

It's completely positive. They respond to support requests in a reasonable amount of time and are amenable to contract upgrades mid-cycle to facilitate unplanned growth.

PROS

Algolia revolutionized our customer experience. Our customer contact volume dropped dramatically almost immediately after implementation. Instant Search and greatly improved results pages reduced the need for assistance. Our users were finally able to search instead of navigate.

CONS

We operate a 100+ location brick and mortar retail chain and function as a BOPIS platform. Each of our locations have a unique assortment of products, so indexing has to treat each item at each location as an individual entry and that increases the time for the index operations.

Anonymous

2-10 employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed January 2019

Search made easy

PROS

Great documentation and absolutely incredible customer support. Their developers answer technical questions, and provide you with custom code to fit your implementation.

CONS

The free plan includes a lot of operations per month, but as soon as you go over the limits, the pricing becomes quite aggressive. I'd rather pay per use, for the exact number of operations performed.

Ryan

Internet, 11-50 employees

Used daily for more than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed January 2017

More than just search

We've been using Algolia to power search on our local directory in Canada. As we continued to add functionality to different parts of the application a phrase kept popping up "Why not just use algolia for that?". Basically once you start syncing your db with algolia you end up with lots of situations where it's easier (and faster) to just fetch data from Algolia than it is to make a call to the database. Especially when you have client side features. We're now on their best package, all and all we're really happy with Algolia, and I would recommend them to anyone.

Anonymous

51-200 employees

Used daily for less than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed May 2019

Lightening quick on-site search

Algolia search has increased our conversion rates, and provides a much better user experience than any of the other instant search providers we tried. I wouldn't want to move away from algolia as the functionality and potential it offers is so great.

PROS

The speed of the search is outstanding. We have implemented it to allow customers to live search our product catalog of over 10000 items and it handles this impeccably. It also plays well with different frameworks, and the documentation is clear.

CONS

If you were a non-technical user, then the software would be difficult to understand.