AmeriCommerce vs Constant Contact

RATING:

4.2

(24)

AmeriCommerce has 24 reviews and a rating of 4.17 / 5 stars vs Constant Contact which has 2731 reviews and a rating of 4.34 / 5 stars. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

Overall Rating
4.2 (24)
4.3 (2731)
Ease-of-Use
4 / 5
4.5 / 5
Value for Money
4 / 5
4 / 5
Customer Support
4 / 5
4 / 5
Functionality
4.5 / 5
4 / 5
Last Review Written
November 28, 2022
April 17, 2024
Pros/Cons
  • Pros

  • The free trial allows an user to discover the capabilities inherent in this software that includes, importantly, the ability to create and maintain multiple online stores.
  • The platform is constantly improving, rolling out new features monthly at no additional cost to their customers.
  • Cons

  • Then they said none of the files could be recovered as all had been purged two weeks after deletion, which I was one week too late for recovery. All data lost for all items we had produced.
  • Backend is a little clunky, some of the verbiage is quite confusing, there are multiple ways to customize product/settings which can get a little confusing.
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  • Pros

  • The modular panels are very helpful and the design is pretty intuitive when you're constructing your email. I don't typically like drag-and-drop functionalities but this one does it pretty well.
  • The functionality of the email campaigns are great and we feel like we're just scratching the surface when it comes to their capability.
  • Cons

  • Our organization is unsure of if this is a problem with the company or Gmail, but that is one obstacle we have come across.
  • The only complaint (and it really isn't a complaint) is that they don't have a local feel to them. We are in a tough market.
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Pricing Range
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$
$
$
$
Product Demo
Product Screenshot
Product Screenshot
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Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos