Auctiva

RATING:

2.0

(2)
Overview

About Auctiva

Auctiva is a cloud-based eCommerce solution that helps businesses of all sizes manage marketing, SEO, product listings, sales and more across eBay, Amazon and other online marketplaces. The platform enables organizations to automate inventories monitoring operations and synchronize information across multiple channels to maintain stock levels. Auctiva includes bulk editing capabilities, which allow enterprises to write, update and modify product details and pricing via a unified portal. It offers a variety of features such as data import/export, custom templates, product gallery management, multiple listings, order and insurance management, catalogue matching and more. Additionally, marketing professionals can design personalized newsletter and emails to notify the...

Auctiva Pricing

Auctiva offers a free trial. Paid plans are offered for multi-channel and eBay, details of which are outlined below: Multi-Channel Entry - $29.95/month Standard - $49.95/month Professional - $99.95/month Enterprise - 199.95/month eBay Only Starter - $7.95/month or $79.50/year or $75.53/year (billed for 2 years) or $71.55/ year (billed for 3 years) Advanced - $14.95/month or $149.50/year or $142.02/year (billed for 2 years) or $134.55/year (billed for 3 years) Elite - $19.95/month or $199.50/year or $189.52 year (billed for 2 years) or $179.55/year (billed for 3 years) Pro - $24.95/month or $249.50/year or $237.02 (billed for 2 years) or $224.55/year (billed for 3 years)

Starting price: 

$29.95 per month

Free trial: 

Available

Free version: 

Available

Auctiva CSV importing and editing

Auctiva Reviews

Overall Rating

2.0

Ratings Breakdown

Secondary Ratings

Ease-of-use

3

Customer Support

1

Value for money

1

Functionality

1.5

Most Helpful Reviews for Auctiva

2 Reviews

Kenneth

Retail, 1 employee

Used monthly for less than 6 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

3

EASE OF USE

4

FUNCTIONALITY

2

Reviewed February 2022

Fine for most eBay business, but not for trading cards

I still use Auctiva's free platform for counters on eBay listings and photo hosting. These work well.

PROS

The photo hosting system works well for me.

CONS

The bulk listing solution does not suit trading cards very well. There are fields required by eBay that are not part of the bulk listings. So, I have to manually update these fields after the initial upload to Auctiva. Not very time savings.

Reason for choosing Auctiva

I didn't for the reasons listed in other topics. I use Auctiva for their free services only.

Nick

Computer Games, 2-10 employees

Used daily for less than 12 months

Review Source
This review was submitted organically. No incentive was offered

OVERALL RATING:

1

EASE OF USE

2

VALUE FOR MONEY

1

CUSTOMER SUPPORT

1

FUNCTIONALITY

1

Reviewed July 2022

Expensive and getting buggier by the day

Thought this site would be great for my business but has been detrimental to it. Very buggy with weirdly aggressive and rude customer service. When bugs are brought to the attention of customer support they claim they'll get back to you with a solution but never do. Way too expensive to work so poorly. Wish I'd never heard of this product

PROS

When the service works , it's not too bad just expensive. It often doesn't work well , the customer service is weirdly rude and condescending. They also don't seem to have any interest in fixing bugs when pointed out to them. Most of the time unusable

CONS

Very buggy with weirdly aggressive and rude customer service. When bugs are brought to the attention of customer support they claim they'll get back to you with a solution but never do. Way too expensive to work so poorly