BigCommerce vs Cin7

BigCommerce has 186 reviews and a rating of 4.32 / 5 vs Cin7 which has 430 reviews and a rating of 4.32 / 5. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

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User Ratings & Reviews

Reviews are generated by real users. When reviewing a product, users are asked to assess the product’s overall quality, which includes assigning specific ratings for ease of use, value for money, customer support, and functionality.

Overall Rating

4.32 / 5 (186)

4.32 / 5 (430)

Ease-of-Use

4.0 / 5

4.0 / 5

Value for Money

4.0 / 5

4.0 / 5

Customer Support

4.0 / 5

4.0 / 5

Functionality

4.0 / 5

4.0 / 5

Last Review Written

July 23, 2021

July 20, 2021

Pros/Cons

  • Pros

  • Easy to use and has some great functionality.

  • Easy to use, good options, Support is always amazing and there to help you

  • Cons

  • Sometimes it can be a little hard to make modifications to things that aren't naturally supported by bigcommerce when editing the template but the community helps a lot.

  • BigCommerce email hosting is just OK, and really not well supported. They actually recommend hosting email elsewhere.

  • Pros

  • Fantastic Support Thanks for all your help, This system works exceptionally well with our 3 shops and the new pay now is fantastic, this system provides everything that we need

  • Easy to use, good visuals. Quick and easy to set up and run.

  • Cons

  • Although there were quite a few teething issues & regular bugs which is understandable, the process of on boarding could be further outlined in a little more detail- would be my only recommendation.

  • Other than a little bit time consuming to set up new software, but so worth it when done.

Pricing

Pricing Range

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Product Demo & Screenshots

Product Demo

Advisor Recommendations & User Awards

FrontRunners

The top products based on usability and customer satisfaction, as rated by user reviews. Check out our full methodology description for more detail.

FrontRunners

2021

FrontRunners

2021

Advisor Recommendations

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Additional Info

Ideal Customer Size

Small

Medium

Large

Small

Medium

Large

Operating Systems

Windows

Mac

Linux

Windows

Mac

Linux

Support and Training

Support

Email/Help Desk

FAQs/Forum

Knowledge Base

Phone Support

24/7 (Live Rep)

Chat

Email/Help Desk

FAQs/Forum

Knowledge Base

Phone Support

24/7 (Live Rep)

Chat

Training

In Person

Live Online

Webinars

Documentation

Videos

In Person

Live Online

Webinars

Documentation

Videos