All Brightpearl Reviews
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Brightpearl Reviews
Reviews Summary
Overall Rating
4.4Ratings Breakdown
5
4
3
2
1
Secondary Ratings
Ease-of-use
4.4
Customer Support
4.3
Value for money
4.2
Functionality
4.3
Pros
"The automation and real-time reporting make it easier to manage daily operations, reduce manual work, and maintain clear visibility across the business as it grows."
"We moved to the system from a larger ERP system due to its versatility, accounting capabilities and its ability to connect easily to other systems. "
"Lastly, there is an ease to customer support as we you can enter a ticket, which is generally answered the same day if not within hours of receipt or you are able to call the service team and get a response immediately."
Cons
"Some parts of the system are outdated and there are restrictions in the amount of products you can add to a single order."
"We were also misled into thinking we needed to buy an additional product, Inventory Planner, for reporting that already exists in Brightpearl."
"The main downside of Brightpearl is the initial setup and learning curve, which can be time-consuming and requires careful planning."
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