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> Reviews of Brightpearl. Learn how real users rate this software's ease-of-use, functionality, overall quality and customer support. Talk to our advisors to see if Brightpearl is a good fit for you!

Source: https://www.softwareadvice.com/ecommerce/brightpearl-profile/reviews

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Brightpearl Reviews

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[Overview](https://www.softwareadvice.com/accounting/brightpearl-profile/)

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# Brightpearl Reviews

## Reviews Summary

## Overall Rating

4.4

* * *

## Ratings Breakdown

5

(117)

4

(63)

3

(7)

2

(4)

1

(6)

## Secondary Ratings

Ease-of-use

4.4

Customer Support

4.4

Value for money

4.2

Functionality

4.3

* * *

### Pros

"This has enabled us to automate tasks like reviewing customer notes before fulfilment, adding promotional items with logic-based limits, and routing orders to the appropriate warehouse."

"It allows us to build powerful workflows using order data such as SKUs, sales channels, shipping methods, and customer history."

"Brightpearl has also enabled us to regain full control of our inventory and activate accurate real‑time stock sync to all our sales channels."

### Cons

"Some parts of the system are outdated and there are restrictions in the amount of products you can add to a single order."

"We were also misled into thinking we needed to buy an additional product, Inventory Planner, for reporting that already exists in Brightpearl."

"The main downside of Brightpearl is the initial setup and learning curve, which can be time-consuming and requires careful planning."

* * *

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Brightpearl Reviews, Pros and Cons - 2026 Software Advice