Stock control is the most impactful and helpful.

Automation seems to work well, and plays nice with BigCommerce.

We have used Brightpearl for nearly four years now. It was probably more than we needed initially but we decided it was worth the investment to carry us through early business growth.

Brightpearl charges a hefty price (more than $10K) for onboarding data, setup and training and both are disappointing. Data migration is complex because Brightpearl keeps its data in an uncommon way.

We have just integrated Magento which works perfectly and links direct to our website. I would also recommend watching the you tube videos as these are very helpful in the beginning.

Immensely frustrating when  the supprt team offer no fixes to our problems. The bigger we grow the more severe the consequences of their bugs and issues.

It provides everything we need to operate our eCommerce business effectively and efficiently. Their innovation/product roadmap caters, certainly in our case, to current trends and requirements.

I hope as brightpearl expands it can keep true to it's roots of supporting small businesses with a system that would normally only be available to big business with big budgets.

Overall, Brightpearl did not meet its promises. After just 6 months, we made a decision to start looking elsewhere and abandon the tremendous investment we had made in Brightpearl.

The help guides and YouTube videos are great and the set-up is very user friendly. Compared to the alternatives on the market, I can't recommend this highly enough.

The team have always been helpful and friendly and have felt like we had a partner in software as opposed to some large faceless organisation.

We have used it for several years and on the whole it is a very good system.

We thank goodness eventually found Brightpearl - it has quite simply transformed things for us. I don't know how we ran a business like ours before BP.

It gives us the ability to have a total overview of all our shipping activities and makes it easy for us to manage a lot of data.

Bright Pearl gives us an easy way to handle our daily shipments as it is easy for us to collaborate across our different departments and integrate with all of our softwares.

We have now been using Brightpearl for several years. It is very user friendly with significant functionality which has improved our reporting function so necessary in a small business.

It is cloud-based, easy to use, intuitive and so so clever. I can't recommend highly enough plus they are really nice people to work with too.

Excellent integrated software with solid support.

BrightPearl has been very useful for helping us with our inventory tracking and reporting. The customer service is awesome, they respond very quickly with any question/comment we may have.

Brightpearl is a fantastic all in one ERP system.

The modular panels are very helpful and the design is pretty intuitive when you're constructing your email. I don't typically like drag-and-drop functionalities but this one does it pretty well.

It's been great and their customer service is really nice. They also offer referral discounts which is awesome.

It's incredibly intuitive, easy to create quality content, has good reporting tools and customer service.

The functionality of the email campaigns are great and we feel like we're just scratching the surface when it comes to their capability.

Our organization is unsure of if this is a problem with the company or Gmail, but that is one obstacle we have come across.

Constant Contact enabled us to influence our customers and win them over. This product is a great tool to help businesses achieve their goals and grow by increasing their online presence.

Amazing product to keep in contact with our donors and community partners. Social media integration works very well.

Overall, my experience since moving to Constant Contact has been great. It's easy to upload contact lists, create segmented lists, send and schedule campaigns, and build slick emails and newsletters.

This software can organize all of your email lists. It can also help create some really amazing promotional/news letter products to help the client stay connected with all of those emails.

Relatively easy to use and it accomplished our goal of reaching out to our customers on a regularly scheduled basis. For the price point it is very effective.

The only complaint (and it really isn't a complaint) is that they don't have a local feel to them. We are in a tough market.

Dislike with the Marketing program that you can only have 3 users on the product. Lost of times we needed more users.

Being contacted at inconvenient times by pushy, aggressive representatives who would take offense if you didn't have time to talk with them.

You don't pay more for the design, you pay more for the amount of emails you want to send it to. Also, customer service is HORRIBLE.

The feature that I like the best is the ability to manage the communication to a variety of people and split it into smaller groups if I need to.

I really had a poor experience with Constant Contact. I was so frustrated each time I had to work with it.

It integrates with Donor Perfect to keep track of correspondence with our donors. It allows for mass communication and the statistics are very helpful.

I love the constant contact platform. It's very easy to use and allows for seamless email marketing creation and distribution.

The gym was never opened again and they kept charging us for more than a year. They are refusing to refund the charges and did not stop charge our credit card until we cancel it with bank.

I liked that it was easy to manage contacts and subscriptions, as well as time the email releases. The engagement statistics are excellent.

Being able to contact our entire congregation pushing 1 button is awesome & it's super easy to use.

US Dollar

Brightpearl is a complete Retail Operating System for brands, retailers and wholesalers, that’s designed to scale with fast-growing e-commerce brands. Our platform offers flexibility to respond to rapid changes in demand with Plug & Play integrations, intuitive inventory planning and saves you hundreds of hours a year with powerful automation. Brightpearl takes care of everything after the buy button; from order management to accounting, inventory, warehouse management, returns and more.


An in-house team is available for installation as well as tech support and ongoing business consultancy.


Brightpearl is designed for use by merchants - not IT staff. Every new feature is relevant to retail, so you know that everything is retail-focused.


Retail merchants need a platform that can handle seasonal volume. Brightpearl provides orders, SKUs, channels, reporting and financials fit for multi-million dollar merchants.



LongDescription

Real Time Analytics

Cataloging/Categorization

Employee Management

Product Identification

Receiving/Putaway Management

Forecasting

Special Order Management

Cycle Count

Purchase Order Management

Barcoding/RFID

Electronic Payments

Status Tracking

Barcode/Ticket Scanning

Payment Processing

Multi-Channel Management

Order Entry

Backorder Management

SKU/UPC Codes

Customizable Reports

Access Controls/Permissions

Data Synchronization

Templates

General Ledger

Real-Time Monitoring

Bank Reconciliation

Financial Analysis

Supply Chain Management

Retail Inventory Management

Financial Management

Marketplace Integration

Product Configurator

Order Management

Retail POS

Credit Card Processing

Manufacturing Inventory Management

Invoice Management

Transaction History

Project Management

Rules-Based Workflow

Real Time Synchronization

Customer Accounts

Sales Orders

Customer Database

Shopping Cart

Gift Card Management

Customizable Fields

Collaboration Tools

Order Fulfillment

Barcode Printing

Reorder Management

Sales Trend Analysis

eCommerce Management

Barcode Recognition

Shipping Management

Demand Forecasting

Template Management

Warehouse Management

Item Management

Data Import/Export

Offline Access

Inventory Optimization

Accounting

Process Modeling & Designing

Distribution Management

Multi-Location

Integrated Business Operations

Audit Trail

Configurable Workflow

Bills of Material

For Retail

Multi-Currency

Email Marketing

Cost Tracking

Sales Reports

Inventory Tracking

Inventory Replenishment

Real Time Data

Performance Metrics

Data Security

Channel Management

Inventory Auditing

Mobile Commerce

Recurring Orders

Labeling

Sales Tax Management

3PL Management

Shipping Labels

Workflow Management

Real-Time Updates

Activity Dashboard

Multi-Store

Invoice Processing

Alerts/Notifications

Reporting & Statistics

Invoice Creation

Vendor Managed Inventory

Returns Management

Customizable Templates

Brightpearl is for merchants trading $1M or above, or those that expect to be in the next 12 months. Our pricing is based on a tried-and-tested formula that factors in the pace of your growth. You'll never pay for more than you need.
And when your business grows, you’ll see your order volume go up and cost per order go down.
Contact us today to discuss your specific requirements and we’ll provide a solution that meets your needs.

Email/Help Desk

FAQs/Forum

Knowledge Base

Phone Support

24/7 (Live Rep)

Chat

2-10

11-50

51-200

201-500

501-1000

1000+

Brightpearl

In Person

Live Online

Webinars

Documentation

Videos

Constant Contact delivers for small businesses with tools to simplify and amplify digital marketing. Whether it's driving sales, growing a customer base or engaging an audience, Constant Contact aims to help users build strong connections and generate results.

Constant Contact aims to help users:

- Grow their audiences
Build a list fast with landing pages, social media lead ads, and more.

- Deepen customer relationships
Create professional emails, segment the list and automate messages to drive more engagement and sales for a business.

- Simplify social media
Create and manage social posts and ads to generate awareness, drive leads and promote growth.

- Sync with the apps already in use
Connect with digital tools already in use to grow and sell more online.

Real-Time Analytics

Engagement Tracking

A/B Testing

Sales Analytics

Customer Surveys

Multi-Channel Marketing

Surveys & Feedback

Newsletter Management

Social Marketing

Site Intercept Survey

Email Monitoring

Skip Logic

Lead Capture

Activity Tracking

URL Customization

SEO Management

Customer Segmentation

Subscription Management

Drip Campaigns

Multi-Account Management

Marketing Calendar

Pre-built Templates

Audience Targeting

Calendar Management

Automated Publishing

Campaign Scheduling

Social Performance Management

ROI Tracking

Randomization

Campaign Segmentation

Email Tracking

Promotions Management

Email Campaign Management

Campaign Planning

Email Templates

Subscriber Management

Email Distribution

Contact Management

Content Management

Constant Contact prices are monthly, and based on the number of contacts in users email list or database.

Brightpearl vs Constant Contact

User Ratings & Reviews

Pricing

Product Demo & Screenshots

Advisor Recommendations & User Awards

Additional Info

Support and Training

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