Brightpearl vs Constant Contact

Brightpearl has 147 reviews and a rating of 4.36 / 5 vs Constant Contact which has 1846 reviews and a rating of 4.27 / 5. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

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User Ratings & Reviews

Reviews are generated by real users. When reviewing a product, users are asked to assess the product’s overall quality, which includes assigning specific ratings for ease of use, value for money, customer support, and functionality.

Overall Rating

4.36 / 5 (147)

4.27 / 5 (1,846)

Ease-of-Use

4.5 / 5

4.0 / 5

Value for Money

4.0 / 5

4.0 / 5

Customer Support

4.5 / 5

4.0 / 5

Functionality

4.0 / 5

4.0 / 5

Last Review Written

July 8, 2021

August 1, 2021

Pros/Cons

  • Pros

  • It's super practical, easy to use and understand and it helps to track way more than other services.

  • Ease of use, plenty of help articles and great phone assistance too!

  • Cons

  • Not cheap. but good value to money compared to other solutions. Can be tricky to set up but the team provide full support.

  • It would be amazing if it could have more visual reports

  • Pros

  • SUPER easy to use. I love how easy to navigate the site is. The templates they provide are awesome, and yet still easy to change them to your specific needs.

  • The software is easy to use. They do a great job of updating things to make it easier to use and to display better on various devices. Their tech support is super.

  • Cons

  • It could have more "free form" editing features. A lot of them are more "dummy proofed" and that makes them easy to use, but takes away some of the functionality.

  • I believe that the price is a little steep for it's limitations. While it is a powerful tool for reaching a large amount of clients at one time, I think that it is a little expensive.

Pricing

Pricing Range

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Product Demo & Screenshots

Product Demo

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Additional Info

Ideal Customer Size

Small

Medium

Large

Small

Medium

Large

Operating Systems

Windows

Mac

Linux

Windows

Mac

Linux

Support and Training

Support

Email/Help Desk

FAQs/Forum

Knowledge Base

Phone Support

24/7 (Live Rep)

Chat

Email/Help Desk

FAQs/Forum

Knowledge Base

Phone Support

24/7 (Live Rep)

Chat

Training

In Person

Live Online

Webinars

Documentation

Videos

In Person

Live Online

Webinars

Documentation

Videos