# Channelize.io Software Reviews, Demo & Pricing - 2026 > Review of Channelize.io Software: system overview, features, price and cost information. Get free demos and compare to similar programs. Source: https://www.softwareadvice.com/ecommerce/channelize-io-profile --- [Home](https://www.softwareadvice.com/) / [eCommerce Software](https://www.softwareadvice.com/category/4340-ecommerce/) / Channelize.io Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. Overview [Reviews](https://www.softwareadvice.com/ecommerce/channelize-io-profile/reviews/)[Alternatives](https://www.softwareadvice.com/ecommerce/channelize-io-profile/alternatives/) # Channelize.io 2026: Benefits, Features & Pricing Wondering if Channelize.io is right for your organization? Our eCommerce Software selection experts can help you in 15 minutes or less. On this page - Overview - User Interface - Popular Alternatives - Pricing and Plans - Features - Integrations - User Reviews ## Overview Channelize.io 4.9 [(22)](https://www.softwareadvice.com/ecommerce/channelize-io-profile/reviews/) Pricing Starting at $49.00 per month ### About Channelize.io Channelize.io is an end-to-end Live Video Commerce enabler that enables E-Commerce Brands globally to add Live Shopping Experiences within their Websites and Mobile Apps. Our Platform can be easily integrated within existing websites and apps with Pre-built integrations for Shopify, WooCommerce, Magento, PrestaShop, Wix, and more, and via our API, SDKs, and UI Kits. Channelize.io Live Shopping Platform gives brands the opportunity to leverage the power of Live Selling and Real-time Buyer Engagement to Boost Sales and Enhance their Brand Perception by connecting better with their Buyers and Showcasing their products in manners that lead to Informed, Trusted, and Accelerated Purchases by buyers. Our Platform has shown great results for our customer Brands by increasing Sales by 36%, Boosting Engagement by 5X, and reducing Cart Abandonment by 50%. Channelize.io has flipped the notion of traditional, stagnant online shopping and re-invented it through Live Stream Shopping. With a deep understanding of the eCommerce industry, and the purchase journey of buyers, as well as working very closely over the years with hundreds of D2C Brands and eCommerce Merchants, our team can clearly se... e the digitization tailwinds in the industry. Hence to amplify the human aspect of shopping for thousands of eCommerce brands and millions of buyers, we created a Platform that lets you recreate the physical in-store shopping experience online. Our Platform includes three components: Buyer Interfaces: For Buyers to Engage & Shop from in Real-time Production Dashboard: For Brand Admins to Create & Manage Shopping Shows Host Apps + RTMP Support: Enables Hosts / Influencers / KOLs / Brand Employees / Anyone you choose as Host for each show to go live and run that Live Shopping Show effectively. Some popular Use Cases for Brands across Industries: A Skincare or Make-up Brand can demonstrate the application of various products in real-time. A host can model a new eyeshadow, or demonstrate lipstick swatches in real-time. Skincare brands can host live interviews with specialists like Dermatologists, Trichologists, etc. A Fashion Brand can showcase product stylizations. While talking about a product, a host can talk about various ways a product can be paired, use cases, and the fabric of a product. A Jewelry or Accessories Brand can feature close-ups of products. Show aspects like color, texture, shine, luster, etc. A Healthy Snacks Brand can highlight the packaging or seal of a product to depict its longevity. A host can also display food products in a super dynamic way, giving customers a 360-degree view. For Live Shopping use cases for other industries, please see the “Industries” section in our Header. Please Book a Demo with us to see our Platform in action! Wondering if Channelize.io is right for your organization? Our eCommerce Software selection experts can help you in 15 minutes or less. ## Channelize.io User Interface ## Popular Channelize.io Alternatives Main Product Channelize.io 4.9 [(22)](https://www.softwareadvice.com/ecommerce/channelize-io-profile/reviews/) Ratings Breakdown - 4.95Ease of use - 4.95Value for money - 4.95Customer support - 4.86Functionality Pricing Starting at $49.00 per month Get Price Alternative Product [Google Workspace](https://www.softwareadvice.com/marketing/google-workspace-profile/) 4.7 [(17582)](https://www.softwareadvice.com/marketing/google-workspace-profile/reviews/) Ratings Breakdown - 4.64Ease of use - 4.59Value for money - 4.27Customer support - 4.63Functionality Pricing Starting at $7.00 per month Get Price Alternative Product [Bitrix24](https://www.softwareadvice.com/nonprofit/bitrix24-profile/) 4.2 [(993)](https://www.softwareadvice.com/nonprofit/bitrix24-profile/reviews/) Ratings Breakdown - 3.98Ease of use - 4.16Value for money - 3.96Customer support - 4.28Functionality Pricing Starting at $69.00 per month Get Price Alternative Product [Zoom Workplace](https://www.softwareadvice.com/product/101384-Zoom-Video-Conferencing/) 4.6 [(14600)](https://www.softwareadvice.com/product/101384-Zoom-Video-Conferencing/reviews/) Ratings Breakdown - 4.59Ease of use - 4.52Value for money - 4.36Customer support - 4.55Functionality Pricing Starting at $14.99 per month Get Price Alternative Product [Ringover](https://www.softwareadvice.com/voip/ringover-profile/) 4.7 [(876)](https://www.softwareadvice.com/voip/ringover-profile/reviews/) Ratings Breakdown - 4.79Ease of use - 4.51Value for money - 4.62Customer support - 4.65Functionality Pricing Starting at $29.00 per month Get Price Alternative Product [Wrike](https://www.softwareadvice.com/project-management/wrike-profile/) 4.4 [(3007)](https://www.softwareadvice.com/project-management/wrike-profile/reviews/) Ratings Breakdown - 4.18Ease of use - 4.20Value for money - 4.33Customer support - 4.31Functionality Pricing Starting at $10.00 per month Get Price ## Channelize.io Pricing and Plans Starting price: $49.00 per month Free Trial Free Version Free $0.00 flat rate, per month Plan includes: - 20 Mins Duration/ Event - 4 Events/Month - Event Recording - Live Audience Chat - Unlimited Buyer Audience - Up to 50 Free Concurrent Audience Per Event Basic $49.00 flat rate, per month Plan includes: - 45 Mins Duration/ Event - 8 Events/Month - Event Recording - Live Audience Chat - Unlimited Buyer Audience - Up to 100 Free Concurrent Audience Per Event Standard $99.00 flat rate, per month Plan includes: - 12 Events/Month - 60 Mins Duration/ Event - Custom - Event Recording - FB - Live Audience Chat - Multistreaming - YT - Unlimited Buyer Audience - Up to 100 Free Concurrent Audience Per Event Custom Pricing available upon request Plan includes: - Custom - Custom Events/Month - Custom Mins Duration/ Event - Event Recording - FB - Live Audience Chat - Multistreaming - YT - Unlimited Buyer Audience - Unlimited Free Concurrent Audience Per Event Confused about pricing? We've got you covered. Get a personalized pricing breakdown tailored to your specific needs—no guesswork, no generic estimates. ## Channelize.io Features - Popular features found in eCommerce CRM Data Security Inventory Management Mobile Access Multi-Channel Marketing Multi-Store Promotions Management Returns Management SEO Management Shipping Management - More features of Channelize.io Access Controls/Permissions Alerts/Notifications API Audience Analytics Chat/Messaging Communication Management Conferencing Customizable Branding Data Synchronization Interactive Content Live Chat Multimedia Support Multistreaming Real-Time Analytics Tagging Third-Party Integrations Two-Way Audio & Video Video Conferencing ## Channelize.io Integrations Adobe Commerce Integration rated undefined from -1 review SocialEngine Integration rated undefined from -1 review PrestaShop Integration rated undefined from -1 review Shopify Integration rated undefined from -1 review WooCommerce Integration rated undefined from -1 review Wix Integration rated undefined from -1 review ## Channelize.io User Reviews Overall Rating 4.9 Ratings Breakdown 5 91% 4 5% 3 5% 2 0% 1 0% Secondary Ratings Ease of Use 5.0 Value for money 5.0 Customer support 5.0 Functionality 4.9 Jesse H. Verified reviewer Telecommunications Self-Employed Used daily for less than 2 years Review source Reviewed February 2023 Great service and affordable 5 Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: Worked very well as advertised. I had my development team to the integration and it went very smoothly Cons: All was good. No major negative comments Vendor Response We appreciate your Feedback. Thanks! Replied February 2023 Read More TK Tommy K. Verified reviewer Information Technology and Services 2-10 employees Used daily for more than 2 years Review source Reviewed October 2019 2 thumbs up for Channelize! 5 Very happy with Channelize, if there's ever an issue their support team is 5 stars. Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: Easy to use and messages are sent instantly. Cons: There are no CONS with this software . Reasons for choosing Channelize.io It was recommended by SEAO,I tried it, loved it, and still using it 2 years later. Vendor Response Thank you! Glad to see you're happy with the product. Replied March 2020 Read More CC Cupido C. Verified reviewer Information Technology and Services 2-10 employees Used daily for less than 6 months Reviewed May 2019 Channelize 3 Ratings Breakdown 4 Ease of use 4 Customer support 4 Functionality Pros: Readily available . Cost efficient on our side. Cons: Some rough edges but can be improved . Quality of videos and images as well as emojis and GIFs can be improved Vendor Response Nice to hear that you find Channelize.io readily available. The messaging that would've taken so many resources and months (or years) to build, can now be integrated within a flash. Also, we are continuously working on your valuable feedback. Thank you! Replied July 2019 Read More LA Legion A. Verified reviewer Computer Networking 2-10 employees Used daily for less than 6 months Review source Reviewed December 2020 Excellent Product and Service! 5 Channelize.io is a fantastic product and the team give far superior functionality and service to any others I have seen. From sales to integration and implementation there is no better than Channelize.io Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: Channelize is the best by far solution for networking that I have ever seen! Cons: There is nothing to not love about it. I have yet to have any issues or find anything not top quality. Reasons for choosing Channelize.io The quality of their demo and service was far superior at an excellent price. Reasons for switching to Channelize.io Far easier implementation and service. Overall better quality and performance for the price and an excellent customer service team. Read More SH Sian H. Verified reviewer Online Media 2-10 employees Used weekly for less than 12 months Reviewed July 2019 Channelize review: good interface and easy to use 5 As previously mentioned it's taking us a while to get all our members to adopt and use it, but where people are using it we are finding it a great way to answer queries and move away from email to communicate with our important clients. I am trying to encourage people to use this as the main communication method between them and us and between them and other members. The customer service and support has been good, I feel like they are invested in helping us to make the experience the best it can be for our members. Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: As a non tech business owner with a new, senior level business membership community, I like the user-friendly interface, real-time conversations I can have with members and ability to move away from email as the core communication method with our important customers. I have yet to try all the features such as group chat and video, but see that these could be useful features going forward. I am looking forward to seeing where we can go with Channelize. Cons: It's not an issue with the software but more with our community: we are using Channelize in our app and website community interfaces. The senior director nature of our membership means not everyone is used to communicating this way and people are missing messages. There is education we need to do here! One issue is that we have a business membership and people are often encouraged not to accept notifications in the business environment. So while the notifications work well for those who have adopted the app version of our site, those who are wedded to desktop are not engaging with it so much. As I said more of an issue for us rather than a Channelize software concern. Read More NQ Nguyễn Q. Verified reviewer Internet 11-50 employees Used daily for less than 2 years Review source Reviewed March 2019 I like this app 5 Building an online community is easy but it is not easy for that community to grow because it depends on many factors, most important being ease of communication amongst members. I've found a good partner in Channelize.io for launching chat and calling services on my website and apps. The service I used earlier did not meet the demand for functionality, stability and speed. I am quite satisfied with Channelize.io's service quality. I believe Channelize.io will grow well in the near future. Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: The support team works very well when the application has problems or errors occur on my site Cons: Loading time on iOS is a bit slow, it's great if it loads as fast as Android tomorrow. Vendor Response We're humbled by your candid review, Channelize.io continuously strives to make its user experience better as our customers are first priority for us, always! Thank you for being a valued customer. Replied March 2019 Read More VS Vannarith S. Verified reviewer Dairy Self-Employed Used daily for less than 2 years Review source Reviewed May 2019 Best Messaging APP- Channelize 5 Channelize is one of the best product I have come across. It has boosted my business and helped me stand out in today's competition. Moreover, extra kudos to the Support and Customer Success Team. They know how to deal with a matter/queries & what not and get it done as per the expectations in no time. All the best and many more successful years to them! :) :) Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: Channelize is an Overall Package with Voice/ Video Calling and other attractive features which are best for any community. I sure recommend it to everybody. Cons: I couldn't find any cons but I am sure they will continue to Grow and build more much User engaging features. Vendor Response What is better than hearing appreciation from its customers, really soothing and boosting alike. Gives us satisfaction that we're going in the right direction and confidence to keep that zeal going. Thank you! Replied May 2019 Read More SK Sachin K. Verified reviewer E-Learning Self-Employed Used daily for less than 2 years Review source Reviewed October 2020 Amazing software Amazing Team 5 Great experience with the whole channelize team in the implementation of this within my website and apps. Particularly grateful for the help and support by \[SENSITIVE CONTENT HIDDEN\] who has simply been amazing. Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: I love that the function of this is in real-time and competes with all the major messaging services with ease. Cons: I hope in the future the broadcasting feature will be similar to telegram and available in-app. Read More Sd Sonny d. Verified reviewer Individual & Family Services Self-Employed Used daily for less than 2 years Review source Reviewed March 2019 I highly recommended this chat box for your website 5 Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: I like Channelize audio and video call chat box Cons: They have best audio and video calling .. Vendor Response Thank you for giving us the opportunity to serve you, we are nothing without your support. Along with quality support, Channelize.io Team is dedicated with a strong product road-map in hand so to always surprise you with the best of features as well! Replied March 2019 Read More Richard B. Verified reviewer Human Resources 2-10 employees Used daily for less than 6 months Review source Reviewed July 2020 Great Product! 4 Fantastic experience and highly recommend! They are top notch and very responsive. They know their products well in addition to the ones they integrate with. Couldn't have been happier. Thanks again! Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: Product was seamless to integrate and provides chat, voice, and video calling. Cons: Only con was my settings were too low initially but that was corrected within a day Read More Showing 1 - 10 of 22 Reviews [See All Reviews](https://www.softwareadvice.com/ecommerce/channelize-io-profile/reviews/) ## Other Top Recommended eCommerce Software [Wix](https://www.softwareadvice.com/crm/wix-profile/) **4.4** (10695) Recently recommended **0** times [Shopify](https://www.softwareadvice.com/retail/shopify-profile/) **4.5** (6693) Recently recommended **0** times [Squarespace](https://www.softwareadvice.com/publishing-and-subscriptions/squarespace-profile/) **4.5** (3402) Recently recommended **0** times [NetSuite](https://www.softwareadvice.com/accounting/netsuite-financials-accounting-software-profile/) **4.2** (2043) Recently recommended **0** times Stuck Between Options? Our experts can help you compare Channelize.io with other top options, so you can find the best fit for your needs. ## See what companies are saying about Software Advice