Clerk.io Software
About Clerk.io
Clerk.io is an e-commerce personalization software that helps online stores acquire, convert and retain more customers through AI-driven technology.
Clerk's intelligent search engine automatically corrects spelling errors, suggests related queries, relevant content, as well as recognizes customer search intent and context based on custom categories, such as special characters, measurements, modifiers, and attributes.
The Clerk.io recommendation tool allows e-commerce managers to use pre-built logic to send customers recommendations based on hot products, current trends, seasons, order and click history, cross-selling methods, and more. Clerk's drag-and-drop interface gives users the ability to create product placement designs for the front page, product category pag...
Clerk.io Pricing
Clerk.io pricing starts at $356/month and varies according to the pricing of each individual module, as outlined below: Search: Starts at $99 for 5000 searches Recommendations: Starts at $99 for 50000 recommendations Email: Starts at $99 for 5000 emails Audience: Starts at $99 for 5000 customers
Starting price:
$99.00 per month
Free trial:
Available
Free version:
Not Available
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Clerk.io User Reviews
OVERALL RATING
Showing 1 - 5 of 16 reviews
Andreoli
Verified reviewer
Company size: 11-50 employees
Industry: Retail
Time used: Less than 12 months
Review Source: Capterra
This review was submitted organically. No incentive was offered
August 2019
A great value product
Pros
Easy implemantation and customabilization
Cons
A retailer need a way to bypass the result of the search
Reasons for choosing Clerk.io
easy way to use, cost of implementation
Reasons for switching to Clerk.io
Budget and a more simple instrument
Daniel
Company size: 2-10 employees
Industry: Sporting Goods
Time used: More than 2 years
Review Source: Capterra
This review was submitted organically. No incentive was offered
October 2019
The most valuable tool out of 32 we use in Watery
As the headline descibes, we use around 32 different ecommerce tools in our bussiness to run and scale it. As i see the data today, no one of all the other tools make our average order value 96 kr. bigger compared between a customer that clicking on a clerk.io content and a customer that not do it. I think it says it all.
Pros
Without a product that do as promised and give value to our bussiness - customer service, pricing, design and other things around the core product doesn't matter. As a customer through +2 years with Watery.dk, i can truly sign under that the product itself from Clerk.io really working and gives tons of value to my business. This is through website recommendations, website search and email recommendations, that day after day obtain more data and use it to view the best product for every single customer. And as a plus - customer service, pricing and design are just as good as the product.
Cons
When i started using clerk around 2,5 years ago, there were several things with the product i missed such as catagories in search, ability to re-design the recommendations and easy interface for me as customer to use the product in backend. Today all these things are changed to the better, so as i see it today, there is not really anything i not like about Clerk.io - But as an online merchant, the price can always be better :)
Reasons for switching to Clerk.io
We first used Clerk.io - then Addwish (another danish recommendations software) attracted us with a lower price and said they had the same product as clerk.io, so we switched. But within 1 month, i could clearly see on the numbers that they were a lot behind the numbers we had realized with Clerk.io, so i was on knee in front of Clerk.io to take us back :) And luckely, they accepted us as a customer again. Today i can´t see any other recommendations / AI tool at the same level as Clerk.io, so we have a perfect fit to our growing ecommerce setup.
Manuele
Verified reviewer
Company size: 11-50 employees
Industry: Information Technology and Services
Time used: Less than 2 years
Review Source: Capterra
This review was submitted organically. No incentive was offered
April 2019
Almost perfect!
Pros
First of all the support team is very responsive and happy to help. From a system integrator point of view Clerk.io is perfect. It allows to easily connect your store and start integrating recommendation sliders with quick plug-and-play solutions. But if you need more advanced features you can have it by integrating their well-documented API.
Cons
It's hard to find a cons... There is one but it's very technical. When you add to your storefront Clerk's widgets like recommendations sliders, livesearch and so on, you do it by using their JavaScript library. This library should support more events than those actually supported, especially with search and facets feature.
Jay
Company size: 11-50 employees
Industry: Retail
Time used: Less than 6 months
Review Source: Capterra
This review was submitted organically. No incentive was offered
August 2019
A fantastic application with a brilliant team behind it!
We've so far seen: An increase in conversion rate An increase in sales Advise on best practices for both their app and ecommerce as a whole An impeccable customer service Responsive technical advise and service Overall - this is a fantastic piece of software and a fantastic support team behind them!
Pros
Ease of use to promote our products through search and recommendations! The setup process was smooth and flawless with the aid of the rep and the rest of the Clerk team being extremely responsive and understanding to our (often quite complex) needs and questions! The results speak for themselves - an increase in conversions and expert advise from the Clerk.io team on best practises - even those that don't directly involve using their app! If we have any issues - I contact them and so far we've had every issue resolved within one conversation!
Cons
I find it hard to find a con so far! We've been using the service and tweaking and updating it from day 1 - and we've had no problems!
Reasons for choosing Clerk.io
We searched through countless apps for live search, search results, product recommendations, customer retention... And all of them either came with a monstrous price tag, a horrendous manual setup phase or awful response times to questions from a potential customer.... Clerk.io did none of these things - as they kept everything smooth, informed and always responded happily and quickly - all for a reasonable price!
Christian
Company size: 2-10 employees
Industry: Food & Beverages
Time used: Less than 2 years
Review Source: Capterra
This review was submitted organically. No incentive was offered
January 2020
Using clerk.io
The main problem solved is to reach the right users with a custom products.
Pros
We have used since 2 years, and we really grew up, as using clerk.io makes the things really easy and visual. We can query, adding triggers, filters to our database without any code needed. We also start loving the "Audiences" new feature which allow us to segment and target the real users without borrow other users. The integration with Mailchimp and such make a real perfect solution and save a lot of time.
Cons
Would be perfect to integrate a real CRM solutions to have a overall vision.