Constant Contact vs eComchain

Constant Contact has 1869 reviews and a rating of 4.27 / 5 vs eComchain which has 13 reviews and a rating of 4.92 / 5. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

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User Ratings & Reviews

Reviews are generated by real users. When reviewing a product, users are asked to assess the product’s overall quality, which includes assigning specific ratings for ease of use, value for money, customer support, and functionality.

Overall Rating

4.27 / 5 (1,869)

4.92 / 5 (13)

Ease-of-Use

4.0 / 5

5.0 / 5

Value for Money

4.0 / 5

5.0 / 5

Customer Support

4.0 / 5

5.0 / 5

Functionality

4.0 / 5

5.0 / 5

Last Review Written

October 19, 2021

August 2, 2017

Pros/Cons

  • Pros

  • SUPER easy to use. I love how easy to navigate the site is. The templates they provide are awesome, and yet still easy to change them to your specific needs.

  • The software is easy to use. They do a great job of updating things to make it easier to use and to display better on various devices. Their tech support is super.

  • Cons

  • It could have more "free form" editing features. A lot of them are more "dummy proofed" and that makes them easy to use, but takes away some of the functionality.

  • I believe that the price is a little steep for it's limitations. While it is a powerful tool for reaching a large amount of clients at one time, I think that it is a little expensive.

  • Pros

  • Easy to maintain, low cost, user-friendly e-commerce platform. Maintenance is really easy, no technical knowledge required whatsoever compared to other e-commerce platforms we have tried.

  • Our business model required both B2B and B2C, and eComchain was the perfect solution for us. Both B2B and B2C users are able to use our e-commerce website with ease. Thanks to eComchain!

  • Cons

  • Adding new features to the existing solution requires at-least a day. Though this is really quick, compared to other e-commerce platforms, our expectations are really high for eComchain.

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Pricing Range

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Product Demo

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Additional Info

Ideal Customer Size

Small

Medium

Large

Small

Medium

Large

Operating Systems

Windows

Mac

Linux

Windows

Mac

Linux

Support and Training

Support

Email/Help Desk

FAQs/Forum

Knowledge Base

Phone Support

24/7 (Live Rep)

Chat

Email/Help Desk

FAQs/Forum

Knowledge Base

Phone Support

24/7 (Live Rep)

Chat

Training

In Person

Live Online

Webinars

Documentation

Videos

In Person

Live Online

Webinars

Documentation

Videos