CS-Cart Store Builder

RATING:

4.6

(68)

About CS-Cart Store Builder

CS-Cart Store Builder is a hosted e-commerce solution. Key functionalities include tools to manage website content, design, products, shipments and returns. CS-Cart Store Builder offers a drag-and-drop user interface that allows users to arrange data blocks in their storefront using a built in layout editor. Users can customize storefronts using multiple themes. Additionally, users can change storefront background, color scheme and fonts. CS-Cart Store Builder offers integrations with various payment gateways and processors, as well as shipping providers such as FedEx and USPS. Further, CS-Cart has a Google export add-on with which products can be exported to eBay, Google shopping and Facebook. CS-Cart Store Builder provides its services on a one-time licensing basis...

Awards and Recognition

FrontRunner 2020
Software Advice's FrontRunners report ranks top products based on user reviews, which helps businesses find the right software.

CS-Cart Store Builder Pricing

Starting price: 

$1,350.00 one time

Free trial: 

Not Available

Free version: 

Available

Reports
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CS-Cart Store Builder Reviews

Overall Rating

4.6

Ratings Breakdown

Secondary Ratings

Ease-of-use

4.5

Customer Support

4.5

Value for money

4.5

Functionality

4.5

Most Helpful Reviews for CS-Cart Store Builder

1 - 5 of 67 Reviews

User Profile

Frank

Verified reviewer

Consumer Goods, 2-10 employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed January 2019

CS-Cart

Great visibility on Google because the rich content provided in this software.

PROS

Once you learn all that this software can do you will be very pleased. CS-Cart has provided so many how-to vids to help you along.

CONS

Very little to say negative because they've been so much better in the communication with me. This software was created in Russia and the time difference can be a little difficult at times. I will say in the past year I never wait for more than 24 hrs for a response.

Olivier

Verified reviewer

Apparel & Fashion, 1 employee

Used daily for more than 2 years

Review Source: GetApp
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed May 2023

CS-Cart user since 2008

I've been using CS-Cart since 2008 on 5 sites: [sensitive content hidden].I live in a country that is not CS-Cart's core target, where there is a competing "free" solution. I've tried this local competing solution on several occasions, but I've never been won over by it, either in terms of efficiency or cost. CS-Cart met my quality/price/performance criteria.After 17 years of experience in eCommerce, using and testing 4 different solutions, and after 14 years of daily use of CS-Cart, I can honestly say that CS-Cart is the ideal solution for my needs.

PROS

I've been using lifetime Ultimate licences since 2008, which makes CS-Cart VERY cost-effective in the long term, and much cheaper than its competitors, whether in SaaS mode or on its own.In fact, CS-Cart comes as standard with a large number of functions that competing solutions have to pay for, even "free" competing solutions that require you to buy a lot of add-ons and plug-ins to compete with CS-Cart's basic functions.Some add-ons and plug-ins in alternative solutions often have subscriptions, which you have to pay for again on a time or update basis, whereas these same add-ons and plug-ins are included free of charge as standard in CS-Cart, and you NEVER have to pay for them again.CS-Cart is very intuitive to use, very robust and very fast, both on the administrator side and on the client side.CS-Cart is designed to run on a simple shared server, with a basic technical configuration. However, CS-Cart will be more at home on a dedicated server.On my dedicated server, my category pages with 48 products are displayed in less than 1 second.Smarty, the CS-Cart template engine, is also simple and fast. The source code for Smarty templates is very clean, and they contain no PHP code, which makes modifying, creating and updating them simple and efficient.Customer support is very efficient, and the number of experts outside the publisher is substantial, leaving plenty of room for price competition.

CONS

I'm missing a few add-ons that would be useful, such as a bank connection module for payments from my local bank. I use a free add-on from an intermediary service provider that invoices me monthly and takes a small percentage from each transaction.Other very specific add-ons are also missing from CS-Cart, such as (to mention only those from the WordPress world) Yoast, Elementor, Broken Link Checker, PDF Embedder, Sucuri, etc...

Reason for choosing CS-Cart Store Builder

If I had to leave CS-Cart, I'd choose WooCommerce, but my past experiences in terms of deployment speed, costs and, above all, maintenance time, advise me to stay with CS-Cart.

Reasons for switching to CS-Cart Store Builder

My first eCommerce site project (launched in 2006) was based on VirtueMart. VirtueMart, like WooCommerce, is a simple plug-in for a general-purpose engine, unlike CS-Cart, which is a real eCommerce solution.I quickly realised that customising and, above all, maintaining too many plug-ins was hell. I spent hours, days and even months trying to get this task right.CS-Cart solves these problems at the click of a mouse, because it's a truly stable eCommerce solution.

Anonymous

11-50 employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

2

EASE OF USE

2

VALUE FOR MONEY

2

CUSTOMER SUPPORT

1

FUNCTIONALITY

3

Reviewed December 2018

I wish we would've gone magento!

Most of our problems with CS-Cart revolve around their failed update system, or system breaking updates, bad internal policies, and poor customer support. When it comes to using the software, it serves its purpose mostly, for transactional use, but at least on the version we got stuck at, forget about REPORTS! The reports system is so unwieldy you can't get any useful data from it at all. We've had to develop custom addons to generate good reports as our customers truly despise cs-carts built-in reports system. In fact, we've had to develop a lot of different plugins just to compensate for the lack in natural functionality of cs-cart (again, at least for the version we got stuck at due to their failing update routines). We are already redeveloping our 8 years of add-ons (as needed) in magento as our customers have had it with cs-cart (and frankly, our developers as well). So we've lost our butts here, I wish Magento was in a better position 9 years ago when we had to make a decision on modern ecommerce software package as our base. Save yourself the headache, choose another software, gotta be plenty of better options!

PROS

The software has pretty good hooks, and is written in a standard enough way that any developer can modify it with addons to your needs. But thats about the only praise I can muster.

CONS

* Their update routine is downright awful. We have 4 different shops using this software, all of which got stuck on old versions due to their update routine failing without error message. Their support refuses to assist without ACCESS to the server, which by contract we cannot give. We're professionals, they can easily give us troubleshooting tips to help guide us toward fixing their mess, but nope, nothing. Bare in mind, 4 different servers, with different configurations. * Their support is slow to response, and often responds with very unuseful comments, so each time back and forth takes way too long when your shop is in peril. * Their refund policies (which is to say, there are no refunds) are nothing short of thievery. While we paid to upgrade licenses, we never got the upgrades due to the failure of the software to complete the update. They refuse to refund when they also refused to offer support beyond "give us your server logins". Very unethical companyn! * The software is prone to hackers with not very proactive effort on cs-cart's part. They react to the problem, and to their credit, at least they offer a way to PATCH with instructions as opposed to ONLY their update routine. We would've been forced out of their software long ago if they didn't do this, so we are grateful for the patch and disclosure on the security problems they do discover (but again, its after their customers were hacked, they should be doing proactive S&D)

Patrick

11-50 employees

Used weekly for more than 2 years

Review Source
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

4

FUNCTIONALITY

4

Reviewed February 2019

Easy to use eCommerce software, value for money and good technical support.

I have tried other eCommerce programs, but none compare to CS Cart for ease of use, value for money and support. Excellent.

PROS

CS Cart is very straight forward to use, and offers a plethora of features to sell products on the web. We were able to integrate it into our bespoke stock control system so that stock levels online were synced. The product entry scheme is very detailed . You can tailor the features to suit the requirements of the items that are listed. You can combine products, or list matching products. Products are organised into categories on the website, and this process also offers many possiblities to make things easier for site visitors. The administration panels has a promotions section to tailor offers on specific products at specific times, so you can plan your marketing ahead of time. You can also do promotions to your existing customers, or types of customers. The administration panel allows you to design you pages. The format is based on blocks and banners, and is really easy to configure. CS Cart also allows you to offer more than one payment provider so your customers have a choice. There is a SEO section to help you get to the top of the rankings. There is a comprehensive set of reports for dealing with orders when they come flooding in. Each report can be configured with you company logo, and you can keep your customers updated with emailed reports Simple! If all these details are not enough, then you can access the thriving community of add on developers who have added even more functionality to the core program. What is not to like. Finally, if you are like me and not too confident on the technical side, then CS Cart has a great customer support section. Polite, prompt and very very helpful if you are in trouble. They don't make you feel stupid, they explain and fix the problem quickly.

CONS

I would like to see more features on the mobile site. The numbers accessing my site by phone is increasing quickly, and I would like to offer more options for these customers,

Isa

2-10 employees

Used daily for more than 2 years

Review Source
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed January 2019

After using many carts CS Cart became the final destination, 10 years and running!

CS Cart rocks! You don't need anything else

PROS

Firstly, value for money. As a small business owner we needed functionality within a reasonable price point. CS Cart was the most viable option with the right mixture of features and purchase price. Also not a subscription based cart which gives us ownership and the much needed flexibility. Then the functionality.... where to start! The layout, both back and front end, are so smooth and very user friendly. Built-in themes are suitable for most users I'm sure, but there are also developers who make exceptional themes. The site is also mobile friendly and adapts well to mobile screens. Then the back-end options are really flexible, we could customise our country options, which is great not being in a majour country. Drag and drop customising of pages makes it so easy to setup pages with no experience. The script is responsive and not as many bugs as I've seen in other cart software. Easy integration with Paypal (which is what we use) or so many others I see available for processing in the built-in list. And the customer support !!!!!!!!!!!!! THE ABSOLUTE BEST!!!! Super fast and responsive. I try to model our support after seeing theirs. That makes owning this software feel even more secure, that rock solid support that there when you need it. Even for their support alone, cs cart is worth it. They customised the script to meet our needs. 11 stars for support. Added on to support is their extensive knowledge base documentation...which is all I need to refer to for most issues. Detailed and relevant, like an encyclopedia All in all I'd definitely recommend the company and the product!

CONS

Not many or majour at all. Mostly they focus on developing the core product, but not on the little things that sometimes make a big difference, then the developers make an add-on for it and you got to buy it. For eg. a button to scroll to the top of the page, or make the checkout page a single screen. It would be great to dedicate some time to these smaller elements as well. And then we sell alot of services (document print & copy centre), and the software isn't as friendly to setup for selling services as it is to selling physical products. So we had to get creative in making the product page layout more to what we'd prefer.