eComchain is a cloud-based e-commerce management solution designed for small and midsize companies. It offers inventory management, pricing management, templates and reporting within a suite.

eComchain features online order management, which allows users to manage website listings by uploading product information and images in a template format. Users can also add other product details such as price, warehouse information and color and size attributes.

eComchain offers a business-to-business-to-customer (B2B2C) module, which allows retailers, distributors and resellers to create websites for selling products using multi-tenancy functionality.

eComchain also offers artificial intelligence (AI) powered chatbots, which allows users to provide answers for common queries and questions. The AI platform also enables users to make product recommendations based on visitors’ buying habits.

eComchain is available in four different packages--Basic, Silver, Gold and Enterprise--based on the number of features and the number of users. The product offers multi-language and multi-currency support.

Multiple devices
Multiple devices

Multiple devices

Supported Operating System(s):

Web browser (OS agnostic), Windows 10



13 Reviews of eComchain

Overall rating

5.0 / 5 stars

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Jabbar from Royal Rest Mattress

Number of employees:  11-50 employees

Ease-of-use

Value for money

Customer support

Functionality

August 2017

Reliable and User friendly

Online sales is the major problem we are solving using eComchain. This increases our online presence.

Pros

Easy to maintain, low cost, user-friendly e-commerce platform. Maintenance is really easy, no technical knowledge required whatsoever compared to other e-commerce platforms we have tried.

Cons

Adding new features to the existing solution requires at-least a day. Though this is really quick, compared to other e-commerce platforms, our expectations are really high for eComchain.

Review Source: Capterra

Nithin from Sulfex Mattress

Number of employees:  51-200 employees

Ease-of-use

Customer support

Functionality

August 2017

B2B and B2C under one hood !

Managing B2B and B2C customers all under one e-commerce solution. eComchain has helped us tremendously to increase our reach to our B2B and B2C customers.

Pros

Our business model required both B2B and B2C, and eComchain was the perfect solution for us. Both B2B and B2C users are able to use our e-commerce website with ease. Thanks to eComchain!

Review Source: Capterra

Charles from Badabrands

Ease-of-use

Value for money

Customer support

Functionality

February 2017

A perfect place for online business

ecomchain is very user friendly, with an updated technological specification. it comes with number of pre built templates to choose for any type of business verticles

Review Source: Capterra

Harvey from FixPhone

Ease-of-use

Value for money

Customer support

Functionality

February 2017

All the eCommerce features you need

eComchian has every feature your business will ever need and more. If you find yourself looking for a feature they will be happy to help you in every possible way.

Review Source: Capterra

Jack from Prime-time Wood decors

Ease-of-use

Value for money

Customer support

Functionality

February 2017

This has really helped my business

Easy to use and a pretty good price for a whole eCommerce website, They have fantastic functionalities and Best customer support

Review Source: Capterra

Benjamin from KlothingStores

Ease-of-use

Value for money

Customer support

Functionality

February 2017

Great eCommerce platform for the non-technical

eComchain is easy to use, easy to customize I love the features it comes with, and how it allows me to create really robust shopping websites.

Review Source: Capterra

PRAMESH from Abilene Internist and Assocaites PA

Number of employees:  2-10 employees

Ease-of-use

Value for money

Customer support

Functionality

February 2017

Great Product Easy to use

This Product is user friendly.Easy to Navigate and easy to make changes.I would highly recommend for Small Buiseness

Pros

Easy Navigation

Review Source: Capterra

Vontoba from UI Global Brands

Number of employees:  11-50 employees

Ease-of-use

Value for money

Customer support

Functionality

February 2017

eCommerce product par excellence !

Having implemented eCommerce solutions such as Magento, which involves heavy extension, customization and virtually no support, I started to look around for a cost-effective, easy to use Cloud-based eCommerce solution. Came across eComchain.com through mutual contacts. eComchain product has been built around a B2B2C business model, as a single solution it connects to and includes various levels of supply chain from suppliers to end users, providing personalized eCommerce sites for various levels, which I haven't seen in products such as Shopify, BigCommerce and the likes.

Pros

This product has been built using 16+ eCommerce implementation experience. Their team has excellent skills and their support is second to none - response to emails and phone calls are quick - sometimes I get replies in less than 5 minutes. Shows their enthusiasm in ensuring their product always get the best rating.

Cons

It takes time for us to learn the various navigations, however I can understand why - with the kind of experience they brought on board (implementing enterprise applications, its natural to have a product that has all the features seen on enterprise eCommerce solutions)

Review Source: Capterra

Wade from Ideal Decor

Ease-of-use

Value for money

Customer support

Functionality

February 2017

All-in-one solution for an online store

If you are searching for an all-in-one solution for an online store, eComchain is a great platform to go to. Switched our ages old online store to eComchain with ease. No issues whatsoever faced while migration.

Review Source: Capterra

Merrimac from The Pillow Bar

Ease-of-use

Value for money

Customer support

Functionality

February 2017

Solved all my issues and more!

I switched my e-commerce website to eComchain less than one year ago and the results have been amazing. Increased sales, outstanding customer support (really outstanding!) and ease of use are just a few of the positives we have experienced.

Review Source: Capterra

Megan from Megan'S boutique

Ease-of-use

Value for money

Customer support

Functionality

February 2017

Best SaaS solution

eComchain is the best Saas application with great security, support and unique features which come out of the box

Review Source: Capterra

Jessie from Klothingstore

Ease-of-use

Value for money

Customer support

Functionality

February 2017

Best b2b2c platform

eComchain has a lot of features which come out of the box like, Marketing, Site Builder, Order managements which bring everything under one roof

Review Source: Capterra

Well from Klothingstore

Ease-of-use

Value for money

Customer support

Functionality

February 2017

Great Product

eComchain is is a great cloud based commerce solution which fits perfect for any business vertical, They have a great team and always happy to help.

Review Source: Capterra

Displaying 1 - 13 of 13 reviews