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Supported Operating System(s):
Mac OS, Web browser (OS agnostic)About Equip
Equip is a cloud-based eCommerce solution built for manufacturers. This solution consists of business analytics tools and eCatalog capabilities designed to help manufacturing businesses streamline existing sales processes. Equip includes eCommerce functionalities such as merchandising, site search, marketing, quoting, bill of materials, payment processing, plus more.
Equip's real-time eCommerce analytics dashboard gives businesses access to user data such as previous orders, quotes, search term history, locations, plus more. This data-driven tool is designed to provide manufacturers with actionable data that can help generate sales and maximize revenue. Equip integrates with existing ERPs as well as other business systems.
4 Reviews of Equip
Overall rating
4 / 5 stars
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July 2020
Amanda from REV Group
Company Size: 5,001-10,000 employees
Industry: Automotive
Time Used: More than 2 years
Review Source
Ease-of-use
5.0
Value for money
5.0
Customer support
5.0
Functionality
5.0
July 2020
Equip your ebusiness for success!
Equip has worked closely with our company to deliver a robust eCommerce channel for our customers. This platform has allowed us to grow sales with current customers and reach new customers. They have anticipated both ours and our customers needs and supported us both in implementing new features and timely solutions. Equip works closely with their clients to guide them in using eCommerce features, data analytics, and best practices to successfully market/sell their products and stay ahead of issues. The business partnership with Equip has been critical to our company's strategy plans.
Pros
This software has provided our customers an easy to use and stable solution with multiple efficiency tools based on their requests and navigation patterns. The customer focused and business driven development process ensures an agile and responsive platform for our customers. Strong release and responsive support teams. At launch we started with less than 15% of our customers entering orders online, today we are over 80% with increases each month.
Cons
Our wish list of features to improve in our eCommerce solution stem from limitations in our ERP system. Equip has worked closely with us to address many of these limitations, yet our Kit functionality continues to be an area of focus.
Reasons for Switching to Equip
The switch was made to ensure a platform that could support our growth plans for 20 plus brands and global expansion.
September 2020
AMINDA from REV PARTS /RRG
Company Size: 5,001-10,000 employees
Industry: Automotive
Time Used: More than 2 years
Review Source: Capterra
Ease-of-use
4.0
Customer support
5.0
Functionality
4.0
September 2020
Great Customer Support
Pros
As an Admin of the site, I like most that I get quick resolution to my issues and concerns. I appreciate the time the developers take to listen to suggestions for improvement. I like that the developers are always improving the software to keep it current with other sites features. I like that this software interfaces well with SAP.
Cons
I feel that the use of facets could be improved. I feel the challenges we have with the software stem more from our internal data, and less from the software.
June 2021
Debra from Sagepoint Financial Inc
Company Size: 10,000+ employees
Industry: Financial Services
Time Used: Less than 12 months
Review Source
Ease-of-use
2.0
Value for money
3.0
Customer support
3.0
Functionality
3.0
June 2021
Difficult to navigate
We are forced to use this software at my company. It is supposed to make the process faster and easier, but it really takes longer than our old method. I'm sure it's a learning curve, but I'm not thrilled.
Pros
Able to pre-fill forms and retrieve client data with little effort. It is easy to sort and find my client by name.
Cons
I find the program difficult to work through. It's not intuitive. Often, I get to the end of my date entry and am met with an error. I know I didn't skip any steps, but I have to click the error message to return to a screen that never showed up in the first place.
Reasons for Switching to Equip
Corporate decision.
September 2020
Tamika from Rev Parts
Company Size: 51-200 employees
Industry: Automotive
Time Used: More than 2 years
Review Source: Capterra
Ease-of-use
4.0
Value for money
4.0
Customer support
5.0
Functionality
4.0
September 2020
GenAlpha Review
My overall experience has been pleasant. The product/software works well with all of the ins and outs that the company needs. Working with the personnel has been great. They listen to the changes needed and implement those changes to best fit the companies needs.
Pros
What I like most about the software is the ease of use.
Cons
What I like least about the software is the search capability. The global search feature seems a little glitchy at times.