GOb2b
About GOb2b
GOb2b Pricing
GOb2b Grow £199pcm plus 2% transaction fee GOb2b Professional £599pcm GOb2b Advanced £999pcm
Starting price:
£199.00 per month
Free trial:
Not Available
Free version:
Not Available
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Most Helpful Reviews for GOb2b
1 - 5 of 42 Reviews
Dale
Wholesale, 11-50 employees
Used weekly for less than 2 years
OVERALL RATING:
5
EASE OF USE
3
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
2
Reviewed February 2022
It serves a good purpose for B2B services
Overall they have been very good. Initially there were some hiccups at the start, but the support team worked hard to iron these out and as such provided a solution to us, not only the ability to use ecommerce through B2B means but redesign our website.
PROSThe software is generally easy to use when you have a good grasp on the basic features. It does exactly what you need it to do which is list products and add info with some basic control features.
CONSIt occasionally feels clunky, no web based version (yet) but hear they may be working on something web based in the future. Need some technical ability to make sense of it initially, but it is very useable. Not massively customisable once you have the template in place but the support is very good should you get issues or want backend changes.
Reason for choosing GOb2b
Their experience with integrating our sage software to the website was very important, and gob2b clearly had a lot of experience in this area. I wanted to put the directors minds at rest knowing that the accounting software would streamline easily with the website and that from start ot finish could keep us informed which they did.
James
Sporting Goods, 11-50 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed August 2021
Excellent B2B software
Integration with Sage 200 is excellent. Works out the box with real time stock/pricing reflected on site Easy to use for customers Removes a lot of internal admin as customers self serve
CONSNot as good in a B2C context. Difficult to add on other software
Reasons for switching to GOb2b
Integration with sage was poor. Gob2b had all B2B features needed out of the box
Louise
Construction, 11-50 employees
Used daily for more than 2 years
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
3
Reviewed March 2022
Great for Sage Intergration
The software integrates well with Sage for real time pricing and stock management.
CONSThe UI takes a little getting used to and any customisation has to be completed by the support team via a ticketing system.
Lorraine
Retail, 2-10 employees
Used weekly for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed March 2022
Effective and simple
Great team, always quick to respond and never leave any issue unsolved
PROSwe have a simple template but yet this is still very effective and provides our customers a simple platform to place orders and not overcomplicate
CONSPromotions can be quite tricky especially if running multiple ones at a time, would also like to show savings on checkout as a total
Reason for choosing GOb2b
we just wanted to keep it simple and when we started with the software the company was very new
James
Building Materials, 51-200 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed March 2022
Excellent B2B ecommerce/Sage 200 integration solution
Overall, I am very pleased with the GoB2B’s platform and the customer service they offer. Since moving to their platform, we’ve seen continuous growth across the ecommerce side of the business. The platform has met not only our needs, but also the needs of our customers, and the feedback we get from our customers is that they’re happy with our website, it’s user friendly, easy to navigate and provides a hassle-free buying experience. Overall, I’d highly recommend using GoB2B if you’re a B2B business using a complex ERP system such as Sage 200!
PROSSeamless integration with our Sage200 ERP system makes managing our website and product listings very simple. The software is also very customisable, providing flexibility to meet a variety of different business requirements and processes. For example, a lot of our corporate customers often have bespoke purchasing requirements, and GoB2B can adapt the website to provide tailored solutions to meet each customer’s individual needs – this is a big win for us. From a customer experience perspective, GoB2B are great and are very quick to respond to simple requests, through to more technical based requests. They know their product inside out, which is reassuring as a customer. Most importantly, our ecommerce sales have increased MOM/YOY since moving our website to GoB2B’s platform.
CONSAs the websites are template based, it can be quite limiting in how you display product information or imagery. Any customisation generally requires a support ticket to be raised for the work to be implemented. It would be useful if there were more ‘out of the box’ page templates or modules available, so that a website administrator has a little more flexibility when designing pages and laying out content, without needing to raise a support ticket. The software is initially quite hard to get your head around, but once you have it sussed, it’s straightforward to use. GoB2B are always on hand to help though! Administrator/dashboard reporting could be improved – it would be nice to see a ‘live’ dashboard with various filters available to quickly review performance across a variety of different data points.