Handshake Software


 

Handshake is an e-commerce and order management platform for small and midsize manufacturers and distributors. The solution can help users search for new customers, explore new geographies for sales, monitor customer engagements and manage retailers.

Users can upload custom branding such as logos, taglines and images, build product catalogs and create separate catalog pages. Handshake displays real-time stock inventory, and stock availability is updated after every sale or return. A dedicated portal for retailers allows them to see their order history, place new orders, track shipments, make payments and more.

Handshake also allows businesses to create promotional and landing pages that can be shared with retailers via email to promote a specific product and sales campaigns. Handshake integrates with third-party applications such as NetSuite, QuickBooks, Salesforce and MS Dynamics.

The solution is available with a per user per month subscription which includes customer support via phone, web and live chat.

 

Handshake - Cart discount
 
  • Handshake - Cart discount
    Cart discount
  • Handshake - Mobile order list
    Mobile order list
Supported Operating System(s):
Web browser (OS agnostic)

50 Reviews of Handshake

 

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Software Advice Reviews (1)
More Reviews (49)

Showing 1-1 of 1

Lena from EG Workforce Solutions
Specialty: Other
Number of employees: 51-200 employees Employees number: 51-200 employees

March 2018

March 2018

Handshake has helped fill my open orders!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

Handshake allows you to connect to college students under one area. It allows you to email, review and chat with students regarding their interest and your open jobs.

Cons

Some positions did not get approved to post by certain colleges. I disagreed only because students who attend college and live in another city may look for Spring/Summer/Winter break jobs while home for the holidays. I believe the positions may have not been approved because of the location.

Review Source
 
 
 
Showing 1-20 of 49

Erika from SBT
Number of employees: 11-50 employees Employees number: 11-50 employees

May 2018

May 2018

Excellent program!

Ease-of-use

Functionality

Product Quality

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Quality
Pros

Handshake is very easy to not only post a position but easy to apply AND import applicant information!

Cons

I don't have any cons regarding this product but I am a failry new user. I really enjoy the ease and simplicity.

Review Source: Capterra
 

Sarah from Rutgers University

May 2018

May 2018

I use Handshake as an administrator with my university's Career Services department.

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access to a lot of career services with my school, and access to lots of job postings from hundreds of employers.

Pros

I like the clean, easy-to-use design! Before we started using Handshake, we used another career services management platform that was more frustrating to use. Handshake is simple and has unique features, like the ability to see your profile as an employer would.

Cons

I do not like the help videos designed for Career Services workers, employers, and students. I have reviewed these videos thoroughly as part of my training, and they are too long, mundane, and often too blurry to see what the narrator is doing.

Review Source: Capterra
 

Isaiah from Mariposa USA, Inc.
Number of employees: 11-50 employees Employees number: 11-50 employees

April 2018

April 2018

Saves hours of time on order entry.

Ease-of-use

Functionality

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Saving hours of order entry time and order taking time.

Pros

I like most about eliminating double entry of orders. It connects automatically into our accounting software. It's great to take the app as our catalog and skim through the products with a breeze. Being able to email the customer the copy of the order with the images is a great feature.

Cons

When syncing, it's hard to troubleshoot what could cause the error. The system doesn't tell us exactly what is causing the sync error. UPC numbers has input manually. It doesn't sync with the accounting software automatically. Also new items takes longer to setup due to manual UPC update.

Review Source: Capterra
 


April 2018

April 2018

I love Handshake

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
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Product Quality
Quality
Value for Money
Value
Support
Pros

Handshake is an awesome tool for employers, career services offices and college recruiters. It's very helpful for us.

Cons

The notification system sometimes bothers me. When you log in to your account (no matter what profile you're on if you have multiple), company-wide notifications will remain as new.

Review Source: Capterra
 

James from Uware Brands

April 2018

April 2018

I like finished order form

Ease-of-use

Functionality

Product Quality

Customer Support

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Usability
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Product Quality
Quality
Support
Pros

you can see what item you are entering and if it is in stock or not. You can go back and correct orders or add to orders on a timeley basis.

Cons

Sometimes it can be slow finding groups or styles set up in the system. Finding customers can be slow at times.

Review Source: Capterra
 

Bud from Clearvision optical

April 2018

April 2018

Love the program, but it kicks me out sometimes when I'm taking inventory

Ease-of-use

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Pros

Ease of use. Quicker than paper inventory. Lots of good data available. I T is constantly updating .

Cons

Needs work. With the application that we USA, the pictures should be sharper for color separation and the product names, sizes and inventory availability should be on one page to expedite ordering.

Review Source: Capterra
 

Jose from Red Barn
Number of employees: 11-50 employees Employees number: 11-50 employees

April 2018

April 2018

I have found the app easier to use than other apps in the past.

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It saves me a lot of time in placing my orders and I like that it gives me a total for my order right away.

Pros

I like the ease of finding products by category and brands, I often skip ordering from another vendor because using handshake will save me time.

Cons

I don't like that when using the camera feature I have to press camera before every use, I would be happier if after each scan it would just automatically go to my camera.

Review Source: Capterra
 

Brian from ClearVision Optical

April 2018

April 2018

Handshake has made entering and submitting orders incredibly easy and efficient....love it!

Ease-of-use

Functionality

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Pros

Able to fix mistakes easily. Can change and duplicate orders in a flash. It flows extremely well with between customers and inventory.

Cons

They added the ability to take notes on a customer...so nothing comes to mind. The fact that there are constant updates, means that it is constantly improving.

Review Source: Capterra
 

Melanie from Lux Fragrances

April 2018

April 2018

Overall very good

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
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Value for Money
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Pros

Ease of use, inventory is updated with each sync, ability to use bluetooth scanner, reports are easy to run

Cons

Seems like the program "freezes" on occasion, unable to open an existing order. Only retains orders for approx. 60 days

Review Source: Capterra
 

William from Rogers Sports Marketing
Number of employees: 11-50 employees Employees number: 11-50 employees

March 2018

March 2018

Great product

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

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Usability
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Easy order entry by me or customers makes life much better.

Pros

Ease of use. Easy to guide customers through set up and use. Able to train on set up and use in less than 20 minutes.

Cons

No Android application that works and not crashing all the time. Should not have to use tablet or PC to work with customers.

Review Source: Capterra
 


February 2018

February 2018

Makes writing orders at tradeshows easy

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
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Pros

writing orders at tradeshows with a breeze. No use for paper or pen and all of your images are downloaded.

Cons

This software does not integrate with many of the reps are using in the gift industry/business. This provides quite a significant amount of additional biz.

Review Source: GetApp
 

sue from Distinctive Wines

January 2018

January 2018

great ordering tool

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
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Product Quality
Quality
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Pros

ease of use , catalogue, ability to apply discounts by customer.
The ability to add images and on the spot reporting of customer history

Cons

Needs a better back of house reporting system , the ability to choose date ranges
and the ability to filter brands

Review Source: Capterra
 

Shanna from Two Leaves and a Bud

January 2018

January 2018

Extremely satisfied with the Handshake site

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

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Usability
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Product Quality
Quality
Value for Money
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Pros

I love the user-friendly navigation of the site, to be able to get to everything I need for myself and my customers

Review Source: Capterra
 

Jessica from Vega

January 2018

January 2018

I use handshake to enter orders in my role in outside sales.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

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Usability
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Quality
Value for Money
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Pros

I love being able to enter orders in the field, so they are place din real time. The product images are right next to the description, making it very easy to review the orders with the customer.

Cons

I wish there was a way to integrate the items that are out of stock with this software, so we would not be able to place an item that is currently out of stock. Right now we have to make sure we are always aware of what is on the out of stock report, which our company sends as a daily email.

Review Source: Capterra
 

ruairi from Katie Leamon ltd

January 2018

January 2018

wonderful

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
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Quality
Value for Money
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Pros

The ease of the whole system - back and front end. Customer service is great. Our customers love it.

Cons

Inability for customer requests, and subsequent details, to be automatically uploaded for instant approval from us. Also, managing stock on handshake rather than exporting and importing files.
Short term app licenses would also be very welcome

Review Source: Capterra
 


January 2018

January 2018

I use Handshake for sales transactions and data analysis.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
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Product Quality
Quality
Value for Money
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Pros

The ability to set up customers easily, add products quickly and do an export of sales for analysis.

Cons

There are some limitations such as exporting transactions by date that cause a little extra time to my process.

Review Source: Capterra
 

Nina from Vega

December 2017

December 2017

Easy and clean

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

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Pros

Easy to navigate. Love that you can attach photos of your products.
Syncs into our order software quickly!

Cons

No order tracking. When there is an issue and you email support, they only have data for up to 5 days then all the information disappears so it is hard to solve a system issue.

Review Source: Capterra
 

Carissa from Vega

December 2017

December 2017

Love Handshake-streamlines the ordering process, simple as that!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

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Value for Money
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Pros

Very easy to use-love that it shows an insight into the customer ordering history, prices and total of order. Also, love that it shows OOS as updated feature.

Cons

I wish that displays would be listed, rather than solely skus for our products. Wish that it would show OOS, then auto order when they are back in stock.

Review Source: Capterra
 

Owen from Colors in Optics

November 2017

November 2017

easy to use

Ease-of-use

Functionality

Product Quality

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Pros

makes life easy when making a presentation. my accounts love it as they can see all of my collections without having to go through physical samples.

Cons

when emailing orders in to my company, I do not know if the orders actually went through, even though I am told the email was sent. I would like an actual notification that the email was delivered.

Review Source: Capterra
 

Bryan from Modo

November 2017

November 2017

Great.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
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Product Quality
Quality
Value for Money
Value
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Pros

No paper. Also keeps track of everything you have done. Has all past orders and returns at your fingertips.

Cons

It syncs too frequently. Only needs to sync when your done. Not every time you open and close. Also should sync when not on use.

Review Source: Capterra