Hostinger

RATING:

4.6

(269)

About Hostinger

Hostinger is a website hosting and virtual private server solution that helps businesses set up websites, schedule data backups, manage domain name system (DNS), set up PHP configuration, and more on a centralized platform. It allows staff members to register custom domain names across multiple extensions, such as .net, .com, .xyz, .live, .digital, and more. Hostinger enables team members to automatically track vulnerabilities, malware, and other potential threats to ensure overall data and user security. It allows employees to utilize the built-in templates and a drag-and-drop interface to design websites with custom images, SEO-optimized text, logos, and other elements. Additionally, it lets supervisors manage multiple websites from within a unified dashboard and mon...
Hostinger website templates

Hostinger Reviews

Overall Rating

4.6

Ratings Breakdown

Secondary Ratings

Ease-of-use

4.5

Customer Support

4.5

Value for money

4.5

Functionality

4.5

Most Helpful Reviews for Hostinger

1 - 5 of 269 Reviews

Charles

Real Estate, 2 - 10 employees

Used less than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

Reviewed July 2021

Great place to start for a beginner

User Profile

Manish Singh

Verified reviewer

Marketing and Advertising, 1 employee

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed February 2023

Affordable and User-Friendly Hosting: Hostinger Web Hosting

Hostinger is a great choice for those who are looking for an affordable and user-friendly web hosting provider with good performance, security, and customer support. It is important to carefully consider the limitations of Hostinger and ensure that it can meet your website hosting needs before signing up.

PROS

Hostinger is a really good website hosting provider which provides good service at a minimum price.Hostinger offers hosting plans at very competitive prices, which can be especially appealing for small businesses and individuals who are on a tight budget.It's interface is designed to be intuitive and easy to use, making it easy for beginners to set up and manage websites without needing a lot of technical knowledge. Customer support 24/7 via live chat and email, and has a knowledge base with various helpful articles and tutorials. It is the most helpful feature.It takes website security seriously and provides features like free SSL certificates and automated backups.It provides a range of features like website builders, email hosting, domain registration, and more, making it a one-stop shop for website hosting needs.Overall it is good for beginners and customer support is amazing.

CONS

Some basic normal plans have limited resources, including storage, bandwidth, and processing power. This may not be sufficient for high-traffic websites or those with resource-intensive applications.No daily backups on some small plans.

Vendor Response

Hello, Manish, Thanks for sharing such a complete review. We're sure it'll help our customers (and us) to know more about your experience! We agree that it's important to consider all features when choosing a hosting provider — and our goal is to offer the best solutions for every type of online project. Let's reach for the stars together, shall we? Cheers, Gabriela

Replied February 2023

User Profile

Osama

Verified reviewer

Retail, 1 employee

Used daily for less than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

4

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed November 2022

Hostinger review Nov, 22

Overall, if I wasn't very happy with Hostinger's service I wouldn't give them 20 minutes from my valuable time to write this review, they have my high recommendations and I've recently upgraded my plan for my ecommerce store from Web hosting starter plan to Cloud startup plan which is faster and better for SEO with Staging feature which is very important if you would like make changes to the live environment with minimum downtime and less mistakes.

PROS

Hostinger's features and services are higher than its cheap cost, and the best thing you'd ever search for in other reviews is their customer care service. Their support team is very helpful and available 24/7. They made my life easy.

CONS

Their web hosting service wasn't as stable as today, now it's perfect. They need sometimes more than 15 min to answer on the Chat box but it's not that long time.

Reason for choosing Hostinger

Because it has all features I need in affordable price and some of them for free that other same service providers request additional fees to have them!

Reasons for switching to Hostinger

Because the load time for my website was slow.

Vendor Response

Hello, Osama, We're thrilled you took the time out of your busy day to write us a review — thanks for sharing! Our goal is to be a one-stop shop for all your hosting needs so that you can focus on your projects with peace of mind. Be sure we'll keep working hard to ensure your trust never feels misplaced! Best, Gabriela

Replied November 2022

Ronald

Logistics and Supply Chain, 2-10 employees

Used daily for less than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

2

EASE OF USE

4

VALUE FOR MONEY

3

CUSTOMER SUPPORT

1

FUNCTIONALITY

4

Reviewed July 2022

Will Never Use Hostinger Web Hosting Again

Our non-profit's sole public face is through our website and opt-in newsletters. Our organization's leadership team is all volunteers and spread around the United States, so our website is also a repository for our documents and literature. Our website is the largest expense and critical to successful non-profit operations. Our opt-in email newsletter is the most significant means of communications with our members, sent out once or twice each month. For the first several months Hostinger provided good service, with exception of email. Email was an issue from the start and took several weeks and multiple tech support chats to get working correctly. Then, twice in two months our newsletter run was blocked during runs. After the second interruption, tech support had me reconfigure email services to prevent future interruptions. Then, our email account was suspended for a claimed terms of service violation. Based on Hostinger's published email support, we were well within their service limits. Tech support flatly refused to life the suspension unless we contracted with a third-party email marketing service for future email newsletters. We specifically told either MailChimp or Sendmail were the only two acceptable services. These services were a stretch for our organization and a gross overkill for the level of email "marketing" we currently conducted. This has put us in the position of looking for a new hosting service. I can not recommend Hostinger as a hosting service

PROS

Overall reliable hosting, good speed and storage for the price.

CONS

Technical support was often slow, and it sometimes took several tries before my issue was resolved. But in comparison with previous hosting services, Hostinger tech support was an improvement.

Reasons for switching to Hostinger

Hostinger appeared to offer the expanded services my organization needed.

Vendor Response

Dear Ronald, Learning that you did not receive the five-star experience you deserve truly saddens our team. Yet, we want to thank you for the review - your candid, honest opinion is essential to our constant development as a company. We kindly ask you to reach us at quality@hostinger.com and let us know more about the issue you are facing. We were unable to find your account on our system, but our team would love the chance to investigate what is happening and upscale your experience with Hostinger! Let's keep in touch, Team Hostinger

Replied July 2022

Jean-Philippe

Information Technology and Services, 1 employee

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

EASE OF USE

3

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed October 2023

The first web hosting I actually really enjoyed using

I've been building websites for decades and I must say, Hostinger was definitely the best experience I have had since I first toyed with HTML editors in the late-90s. Integration with other services is easy and straightforward, and its own web editor has allowed me to setup quick websites when timing was critical. I would definitely recommend it for mid-level experienced web designers who are looking for a web-based solution.

PROS

In a world of AWS, GoDaddy, Bluehost and others... Hostinger stands as a one-stop hosting hub with a friendly interface that gets you working in no time, no matter your level of experience. It is efficient and quick getting a fully working website in a matter of hours.

CONS

Sometimes switching from the web editor to management console can be a little bit confusing, but after a while you get used to it. Also I was a bit sceptic about Hostinger being an oversea company but latency has not been bad so far.

Reason for choosing Hostinger

Hostinger was way more user-friendly than all the other solutions I tried before. So it was a no-brainer.

Reasons for switching to Hostinger

I always had a love/hate relationship with Dreamweaver and Hostinger convinced me to try a more modern approach.

Vendor Response

Hello there, Your feedback is always welcomed, Jean-Philippe, as we believe our customer's opinions are the best tool for our improvement. Thanks for bringing it to us! All the best, Team Hostinger

Replied November 2023