Hostinger

RATING:

4.60

(242)

About Hostinger

Hostinger is a website hosting and virtual private server solution that helps businesses set up websites, schedule data backups, manage domain name system (DNS), set up PHP configuration, and more on a centralized platform. It allows staff members to register custom domain names across multiple extensions, such as .net, .com, .xyz, .live, .digital, and more. Hostinger enables team members to automatically track vulnerabilities, malware, and other potential threats to ensure overall data and user security. It allows employees to utilize the built-in templates and a drag-and-drop interface to design websites with custom images, SEO-optimized text, logos, and other elements. Additionally, it lets supervisors manage multiple websites from within a unified dashboard and mon...
Hostinger website templates

Hostinger Reviews

Overall Rating

4.60

Ratings Breakdown

Secondary Ratings

Ease-of-use

4.5

Customer Support

4.5

Value for money

4.5

Functionality

4.5

Most Helpful Reviews for Hostinger

1 - 5 of 242 Reviews

Charles

2 - 10 employees

Used less than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

Reviewed July 2021

Great place to start for a beginner

User Profile

Hasan

Verified reviewer

Computer Software, 11-50 employees

Used daily for less than 12 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed May 2022

Hassle-free hosting, and your only intuitive option

We have lots of customers with WP websites, and some of them used to struggle with their hosting. I'm recommending Hostinger to anyone who's not happy with their current hosting and I have never heard a complaint. Highly recommend it.

PROS

Finally a hosting service that has a proper panel. Easy to work with, even without experience. Super intuitive and great user experience. The support team helped me twice and I'm very pleased with their service and friendliness.

CONS

You might need to pay some extra $ here and there. Like I got a free domain on my purchase, but I had to pay to have my info hidden in WHO.IS which made the domain more expensive than normal. Or you don't have an option for free SSL if you transfer your domain. It saved me a lot on my hosting so it's still a fair deal.

Reasons for switching to Hostinger

Better pricing, better user interface.

Vendor Response

Hello, Hasan Our hPanel was carefully designed to make website building and managing hassle-free, and having your stamp of approval means a lot to us. Not only that, but seeing that our Customer Success Team is providing you with the positive, fulfilling experience you deserve is also a good sign that we are on the right path. Thank you for your trust, Team Hostinger

Replied May 2022

L'Nai

Writing and Editing, 1 employee

Used daily for less than 12 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed July 2021

Hostinger is Great!

Overall, it's been a pleasure to use.

PROS

I really like how easy this system is to use and how responsive the team is when I've needed assistance. They also took some of my concerns into consideration about update statuses and keeping users informed. It makes running a site very simple. Once my other site is up on another server, I plan to use Hostinger as my future hosting site for it as well because, honestly, the price can't be beat.

CONS

The only thing I haven't enjoy so far would be that they need to find a better way to alert users to when their server will be down for maintenance. Their current options either flood your mailbox with info on servers that aren't yours as well as yours or you have to check daily and search for your server. If they had a system to just contact the correct server users when the server would be down, instead of everyone not even on the servers, it would help admins let users know quicker that the site will be down for maintenance.

Reasons for switching to Hostinger

It was cheaper (saving me money and giving me more time for my money) and was much more simplistic and easy to use (and it didn't glitch as much).

Vendor Response

Hello, L'Nai! Thank you so much for such an insightful and valuable review. We are flattered to have you on board with us. Also, your note about maintenance alerts has been forwarded to the responsible team - we have already contacted you with more details!

Replied July 2021

Sean

Apparel & Fashion, 2-10 employees

Used daily for less than 6 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

1

EASE OF USE

1

VALUE FOR MONEY

1

CUSTOMER SUPPORT

1

FUNCTIONALITY

1

Reviewed July 2021

Why not to choose hostinger

Absolute nightmare every solution involves me paying more money for a website that really didn’t need to have more money put into it. I started I invested $240 then you got me to upgrade my zero and that was another $27 a month and I still didn’t have a working website at the end

PROS

Honestly I wouldn’t the moment the other account I manage is done with their year you are getting fired.

CONS

First problem there is no Inherent web design program. You either force us to pay for WordPress or zyro. Besides that you have the worst response time. We live mst so I work when ever there is problem last night I started a chat at 730 my time and went to bed without getting an answer at 104 am. There is the fact we contacted both zyro and hostinger over 25 times in 36 days paid for a year yet never got a response back about getting some of our money back I am in contact now with PayPal as inad case

Reason for choosing Hostinger

I left you to go back

Reasons for switching to Hostinger

Your artificially low price

Vendor Response

Hello, Sean. We encourage every one of our customers to give us honest feedback, and we appreciate it a lot because it motivates us to grow and improve. We are sorry to acknowledge your experience, as our main priority is to provide the best services and ensure the happiness of all our customers. Therefore, if you find a free moment, please reach out to us at quality@hostinger.com. Let's discuss it all together and a solution that fulfills your needs!

Replied July 2021

User Profile

Thomas

Verified reviewer

Higher Education, 2-10 employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

4

EASE OF USE

5

VALUE FOR MONEY

4

CUSTOMER SUPPORT

1

FUNCTIONALITY

4

Reviewed November 2022

Good Hosting, Poor support

PROS

Great interface, performance taken into consideration, perfect for Wordpress, easy of use.

CONS

Very bad support (even when you subscribed to the premium). Answers that come out of nowhere from people who don't even understand their topics.

Vendor Response

Hello, Thomas, Thank you for sharing your experience. Your satisfaction is very important to us, so we noted your feedback and will send it to the responsible team. If you'd like to share any other details, don't hesitate to reach us via quality@hostinger.com. Let's keep this conversation going! All the best, Gabriela

Replied December 2022

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