# Kindly Software Reviews, Demo & Pricing - 2026 > Review of Kindly Software: system overview, features, price and cost information. Get free demos and compare to similar programs. Source: https://www.softwareadvice.com/ecommerce/kindly-profile --- [Home](https://www.softwareadvice.com/) / [Live Chat Software](https://www.softwareadvice.com/live-chat/) / Kindly Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. Overview # Kindly 2026: Benefits, Features & Pricing Wondering if Kindly is right for your organization? Our Live Chat Software selection experts can help you in 15 minutes or less. On this page - Overview - User Interface - Popular Alternatives - Pricing and Plans - Features - Integrations - User Reviews ## Overview Kindly 4.0 [(2)](https://www.softwareadvice.com/ecommerce/kindly-profile/#reviews) Pricing Pricing available upon request ### About Kindly Kindly is a conversational AI solution that enables brands to build customer experiences that boost online sales and improve customer satisfaction. This solution is suitable for businesses with online shoppers and buyers. Kindly is used by companies across the globe and can help increase conversions for products and services. Kindly offers ready-to-use or fully customized solutions including virtual shopping assistants, chatbots, cart abandonment tools, and more. It can integrate with third-party apps such as HubSpot, Zendesk, Facebook Messenger, Slack, and others. Wondering if Kindly is right for your organization? Our Live Chat Software selection experts can help you in 15 minutes or less. ## Kindly User Interface ## Popular Kindly Alternatives Main Product Kindly 4.0 [(2)](https://www.softwareadvice.com/ecommerce/kindly-profile/#reviews) Ratings Breakdown - 4.50Ease of use - 5.0Value for money - 5.0Customer support - 4.50Functionality Pricing Available upon request Get Price Alternative Product [UChat](https://www.softwareadvice.com/live-chat/uchat-profile/) 4.9 [(73)](https://www.softwareadvice.com/live-chat/uchat-profile/reviews/) Ratings Breakdown - 4.63Ease of use - 4.84Value for money - 4.71Customer support - 4.90Functionality Pricing Starting at $10.00 per month Get Price Alternative Product [Fathom](https://www.softwareadvice.com/product/423207-Fathom/) 5.0 [(808)](https://www.softwareadvice.com/product/423207-Fathom/reviews/) Ratings Breakdown - 4.95Ease of use - 4.92Value for money - 4.95Customer support - 4.92Functionality Pricing Starting at $15.00 per month Get Price Alternative Product [Denser AI](https://www.softwareadvice.com/live-chat/denser-ai-profile/) 5.0 [(31)](https://www.softwareadvice.com/live-chat/denser-ai-profile/reviews/) Ratings Breakdown - 4.87Ease of use - 4.69Value for money - 4.83Customer support - 4.84Functionality Pricing Starting at $19.00 per month Get Price Alternative Product [Botsonic](https://www.softwareadvice.com/live-chat/botsonic-profile/) 4.8 [(80)](https://www.softwareadvice.com/live-chat/botsonic-profile/reviews/) Ratings Breakdown - 4.74Ease of use - 4.34Value for money - 4.25Customer support - 4.61Functionality Pricing Starting at $16.67 per month Get Price Alternative Product [Mindset AI](https://www.softwareadvice.com/product/525825-Mindset-AI/) 4.9 [(15)](https://www.softwareadvice.com/product/525825-Mindset-AI/reviews/) Ratings Breakdown - 4.80Ease of use - 4.87Value for money - 5.0Customer support - 4.67Functionality Pricing Starting at £30000.00 per year Get Price ## Kindly Pricing and Plans Starting price: Connect with an advisor for pricing Free Trial Free Version Basic Pricing available upon request No plan information available Confused about pricing? We've got you covered. Get a personalized pricing breakdown tailored to your specific needs—no guesswork, no generic estimates. ## Kindly Features - Popular features found in Live Chat Autoresponders Canned Responses Chat/Messaging File Sharing Mobile Access Multi-Channel Communication Real-Time Notifications Support Ticket Management Third-Party Integrations Transcripts/Chat History Transfers/Routing - More features of Kindly Activity Dashboard AI Copilot AI/Machine Learning Alerts/Notifications API Automated Responses Chatbot Chat Transcript Code-free Development Customer Communication Customer Engagement Customer Experience Management Customer Support Customizable Branding Customizable Forms Drag & Drop Email Management Engagement Tracking Event Triggered Actions Feedback Management For Sales/Marketing Generative AI Human Handover Intent Recognition Language Detection Lead Capture Live Chat Multi-Channel Management Multi-Language Natural Language Processing One-to-One Messaging Performance Metrics Personalization Pre-Configured Bot Proactive Chat Product Recommendations Real-time Consumer-facing Chat Real-time Conversations Real-Time Monitoring Reporting/Analytics Reporting & Statistics Search/Filter Shopping Cart Social Media Integration Surveys & Feedback Tagging Visual Analytics Website Integration ## Kindly Integrations HubSpot CRM Integration rated undefined from -1 review Mailchimp Integration rated undefined from -1 review Zendesk Suite Integration rated undefined from -1 review Slack Integration rated undefined from -1 review Puzzel Integration rated undefined from -1 review Messenger Integration rated undefined from -1 review See all 7 integrations ## Kindly User Reviews Overall Rating 4.0 Ratings Breakdown 5 0% 4 100% 3 0% 2 0% 1 0% Secondary Ratings Ease of Use 4.5 Value for money 5.0 Customer support 5.0 Functionality 4.5 Have you used Kindly and would like to share your experience with others? TK Taylor K. Verified reviewer Hospitality 501-1000 employees Used monthly for less than 6 months Review source Reviewed January 2025 Kindly the kind platform 4 My experience has been positive, though it is slightly incontinent having to only use the web. Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: I like that Kindly is simple to customize and has a simple user interface. Cons: I like least that Kindly doesn't support android and iPhone platforms. Read More AO Anette O. Verified reviewer Logistics and Supply Chain 51-200 employees Used monthly for less than 2 years Review source Reviewed December 2021 Our Kindly chatbot is great 4 Ratings Breakdown 4 Ease of use 4 Functionality Pros: We chose Kindly as our Chatbot provider for their excellent language technology and their easy intergration. They were hands-on when building the chatbot, and helped us get it up and running in just four weeks! The chatbot now plays a vital role in our customer support, and allows us to help our users 24 hours a day. Cons: When we went live with the chatbot we wanted a lot more data on how the chatbot was doing. This was not accessible to us, but Kindly is a fast growing company and they continue to come up new features and better data tracking. Read More Showing 1 - 2 of 2 Reviews ## Other Top Recommended Live Chat Software [Velaro](https://www.softwareadvice.com/crm/velaro-profile/) **3.9** (9) Recently recommended **1** times [Slack](https://www.softwareadvice.com/remote-support/slack-profile/) **4.7** (24124) Recently recommended **0** times [WhatsApp](https://www.softwareadvice.com/customer-communications-mngt/whatsapp-profile/) **4.7** (16383) Recently recommended **0** times [HubSpot CRM](https://www.softwareadvice.com/product/1854-HubSpot-CRM/) **4.5** (4465) Recently recommended **0** times Stuck Between Options? 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