Lightspeed eCommerce vs Wix

Lightspeed eCommerce has 11 reviews and a rating of 4.09 / 5 vs Wix which has 6481 reviews and a rating of 4.37 / 5. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

Add to compare

User Ratings & Reviews

Reviews are generated by real users. When reviewing a product, users are asked to assess the product’s overall quality, which includes assigning specific ratings for ease of use, value for money, customer support, and functionality.

Overall Rating

4.09 / 5 (11)

4.37 / 5 (6,481)

Ease-of-Use

4.5 / 5

4.5 / 5

Value for Money

4.0 / 5

4.5 / 5

Customer Support

4.5 / 5

4.0 / 5

Functionality

4.0 / 5

4.0 / 5

Last Review Written

July 14, 2021

October 22, 2021

Pros/Cons

  • Pros

  • The interface is incredibly easy to utilize. Loading products and walking through a sales process is simple.

  • The reporting features are some of my most useful tools in the software. Tech support is really good, when needed Our non-tech savvy staff is able to use it effectively

  • Cons

  • The lack of integration between lightspeed and other inventory tools can be frustrating at times, but there are workarounds. Customer service is not the best - response times are lacking.

  • The label feature only works with 2" labels or smaller Grouping items such as furniture sets is a multi-step process that can be time-consuming at checkout.

  • Pros

  • Easy to use, cheap (Free to get started), great quality

  • I love the fact that it's so easy to use I can just put in all my information I want and the software makes it for me I love it

  • Cons

  • For the price, the base price, I feel you should get more for that cost associated up front. However, you do get what you pay for.

  • The basic setup is pretty easy to understand and intuitive, but trying to add the more advanced can get really complicated for basic users.

Pricing

Pricing Range

Have a question about pricing?

Connect with Software Advice to learn about potential unexpected costs, price ranges, pricing for other recommended alternatives, and more!

Product Demo & Screenshots

Product Demo

Advisor Recommendations & User Awards

FrontRunners

The top products based on usability and customer satisfaction, as rated by user reviews. Check out our full methodology description for more detail.

N/A

FrontRunners

2021

Advisor Recommendations

Our industry-specific advisors recommend products based on specific business needs. Connect with us to get your personalized recommendations.

N/A

N/A

Additional Info

Ideal Customer Size

Small

Medium

Large

Small

Medium

Large

Operating Systems

Windows

Mac

Linux

Windows

Mac

Linux

Support and Training

Support

Email/Help Desk

FAQs/Forum

Knowledge Base

Phone Support

24/7 (Live Rep)

Chat

Email/Help Desk

FAQs/Forum

Knowledge Base

Phone Support

24/7 (Live Rep)

Chat

Training

In Person

Live Online

Webinars

Documentation

Videos

In Person

Live Online

Webinars

Documentation

Videos