--- title: "Marketing 360 Reviews, Pros and Cons - 2026 Software Advice" description: "Reviews of Marketing 360. Learn how real users rate this software's ease-of-use, functionality, overall quality and customer support. Talk to our advisors to see if Marketing 360 is a good fit for you!" source_url: "https://www.softwareadvice.com/ecommerce/marketing-360-profile/reviews/" page_type: "reviews" language: "en" --- 1 million+ businesses helped. Get advice Get Free Advice [Home](https://www.softwareadvice.com/) / [Social Media Marketing Software](https://www.softwareadvice.com/marketing/social-media-marketing-comparison/) / [Marketing 360](https://www.softwareadvice.com/marketing/marketing-360-profile/) / Marketing 360 Reviews Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. [Overview](https://www.softwareadvice.com/marketing/marketing-360-profile/) Reviews [Alternatives](https://www.softwareadvice.com/marketing/marketing-360-profile/alternatives/) # Marketing 360 User Reviews ## Reviews summary - Overall rating: 4.5/5 - Total reviews: 1,159 ### Secondary ratings - Ease of use: 4.5/5 - Customer support: 4.6/5 - Value for money: 4.3/5 - Functionality: 4.4/5 ### Rating distribution - 5 stars: 872 reviews (75%) - 4 stars: 167 reviews (14%) - 3 stars: 39 reviews (3%) - 2 stars: 15 reviews (1%) - 1 star: 66 reviews (6%) ### Most mentioned pros - It provided a convenient all-in-one solution for managing marketing activities, including advertising, CRM, email campaigns, and website management. While it offered strong functionality and centralized control, it did require some time to learn, and costs could increase depending on the features used. - Social media scheduling, CRM features, and lead management are integrated, which makes it easier to track campaigns and follow up with prospects. - Its an effective marketing all in one software that helps with tracking and management of security of social platforms and emailing mechanisms ### Most mentioned cons - Some users also find the platform a bit complex at first, with a learning curve when trying to navigate all the integrated marketing tools. - It took them two full months to deliver a website—meaning we spent approximately $18,000 in advertising fees before even having a functioning site. - We even connected the processor with Marketing 360 directly via email, and they were unable to resolve the issues. ## Marketing 360 customer reviews Showing reviews 1-25 of 1,159 (page 1). ### Everything Marketing in One Place - Overall rating: 4/5 - Reviewer: Manish Y. - Verified reviewer: Yes - Industry: Marketing and Advertising - Company size: 201-500 employees - Product usage: Used daily for less than 2 years - Reviewed: September 2026 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Before, it was more of a disjointed way of communicating what was happening on the marketing side, but now I'm able to see it much better when it comes to leads, campaigns and follow-ups. I save quite a bit of repetitive work each week by utilizing the CRM tasks and automated email campaigns, particularly for follow-ups with leads and recurring campaigns. I've also noticed the support and training material have been helpful when I get stuck, and when you use more of the features on this platform and not just one, it's a value for money. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 5/5 #### Pros The most thing that I like about it is having the CRM right there with the email campaigns and the social scheduling, you really don't have to move back and forth with the leads and the activity that they did on their campaigns. I also like the mobile access when I am not at my desk, and the contact permissions and customizable CRM set up help to keep the right people on the right information. The value for money a small marketing team can get from one platform is not bad if you take into account the amount of CRM, automation, reporting and campaign functionality that they can use. #### Cons Some of the deeper settings take a little time to figure out, but the learning curve is not too bad. --- ### Marketing 360® the best - Overall rating: 5/5 - Reviewer: Orlando Q. - Verified reviewer: Yes - Industry: Information Technology and Services - Company size: Self-Employed - Product usage: Used weekly for less than 12 months - Reviewed: September 2026 - Review source details: This review was submitted organically. No incentive was offered Marketing 360® is an interesting solution for small and medium-sized businesses looking to simplify their digital marketing and don’t have an in-house team. Its main strength is the integration of tools combined with human support. Its main weakness is the price (which can sometimes be unclear) and the inconsistency of the results. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros It integrates CRM, website building (Websites 360), ad management (Google, Meta, etc.), email marketing, local listings, review management, and payments. For a small or medium-sized business that doesn’t want to subscribe to half a dozen different tools, it is one of the most comprehensive offerings on the market. The initial onboarding support and the option to have a team that “does the marketing for you” are particularly worth highlighting. This is especially useful for business owners who aren’t digital marketing experts. #### Cons Pricing is not clearly disclosed publicly, and many users complain that the final cost ends up being higher than expected (especially when managed services or advertising are included). You need to read the contract very carefully. Reviews are highly polarized. Some businesses report good growth and leads, while others feel they paid a lot without seeing a clear return. Success depends heavily on the quality of the assigned team and the level of collaboration from the client. --- ### A lot of money for little results. - Overall rating: 2/5 - Reviewer: Heather G. - Verified reviewer: Yes - Industry: Retail - Company size: 2-10 employees - Product usage: Used daily for more than 2 years - Reviewed: May 2022 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 2/5 - Functionality: 2/5 #### Pros There is not much to what we used it for. #### Cons This company supposedly does SEO optimization and such and website design. They did make a decent video and information only website for us, but we were paying way too much a month for something we could have been doing ourselves with a little bit of research and a lot less money. --- ### Great software and communiciton - Overall rating: 5/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Consumer Services - Company size: Self-Employed - Product usage: Used monthly for free trial - Reviewed: July 2026 - Review source details: This review was submitted organically. No incentive was offered It was great, a little hard to nivigate, it seems like a very large organization. looking for some marketing company thats very organic like Marketing Pros 40 #### Ratings breakdown - Ease of use: 2/5 - Value for money: 1/5 - Customer support: 1/5 - Functionality: 2/5 #### Pros all-in-one platform that integrates CRM, email marketing, and social media into a single dashboard. prices are too high #### Cons a difficult community, I prefer a smaller agency, focusing on minorites and muslims, and latinos and black americans #### Reasons for switching to Marketing 360 too expensive $1,000 a month, and too confusing --- ### Marketing 360- Marketing Top Tool - Overall rating: 4/5 - Reviewer: Muhammad Zohaib A. - Verified reviewer: Yes - Industry: Construction - Company size: 1001-5000 employees - Product usage: Used daily for more than 2 years - Reviewed: September 2026 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. My overall experience with this software was good enough. It helped in social media marketing management and its analytics. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros Marketing 360 is a secure and affordable software that offers good value for money. The customer support team is helpful and quick to respond when needed. I also like the social media management, analytics, and reporting features, which make it easy to manage and track marketing activities. The data is well organized, and the software is easy to navigate and use. #### Cons The platform offers many features, which make it slightly overwhelming for new users. Some tools could benefit from greater customization and flexibility. Performance can occasionally feel slower when managing larger amounts of data. --- ### A Powerful All-In-One Hub for Centralized Marketing Management - Overall rating: 4/5 - Reviewer: Melissa R. - Verified reviewer: Yes - Industry: Apparel & Fashion - Company size: 5001-10000 employees - Product usage: Used weekly for less than 6 months - Reviewed: September 2026 - Review source details: This review was submitted organically. No incentive was offered The software has provided a solid foundation for managing multi-channel digital marketing tasks from one place. The platform design is clean and navigation is intuitive once the initial setup is complete. While the upfront costs and feature complexity require a realistic adjustment period, it serves as a valuable resource for driving business growth and maintaining consistent brand management. #### Ratings breakdown - Ease of use: 3/5 - Value for money: 3/5 - Customer support: 2/5 - Functionality: 4/5 #### Pros I love that it is a truly comprehensive, all-in-one marketing platform. It seamlessly combines essential tools like CRM, email marketing, and social media management into a single, cohesive dashboard. Having a centralized overview of all active campaigns drastically simplifies day-to-day operations and improves overall team efficiency. #### Cons The overall pricing structure feels quite high and confusing, especially for smaller businesses or solo operators. There is also a noticeable learning curve when first getting the advanced features and automated workflows properly configured. Additionally, some of the built-in modules lack the deeper, advanced capabilities found in dedicated, standalone tools. --- ### Powerful All-in-One Digital Marketing and CRM Platform - Overall rating: 5/5 - Reviewer: Manfredi G. - Verified reviewer: Yes - Industry: Consumer Services - Company size: 201-500 employees - Product usage: Used weekly for less than 12 months - Reviewed: August 2026 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Overall, Marketing 360 is a comprehensive, all-in-one solution for managing digital marketing campaigns. It streamlines daily operations, improves lead management, and provides valuable data to scale business growth efficiently. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 4/5 - Functionality: 5/5 #### Pros Having all marketing tools—CRM, social media scheduling, email marketing, and analytics—unified in a single platform is a massive time-saver. The interface is intuitive, making it easy to manage campaigns and track ROI in real time. #### Cons Some of the advanced automation features require a bit of a learning curve to configure properly. Additionally, the platform can get relatively expensive for smaller teams or businesses with tight budgets. --- ### Marketing hub for growing businesses - Overall rating: 4/5 - Reviewer: Alisma J. - Verified reviewer: Yes - Industry: Management Consulting - Company size: 2-10 employees - Product usage: Used daily for less than 6 months - Reviewed: October 2026 - Review source details: This review was submitted organically. No incentive was offered Marketing 360 has been a solid all-in-one platform for managing our campaigns and tracking incoming leads. Instead of logging into separate apps for social posts, email blasts, and customer data, we handle almost everything from a single dashboard. It organized our marketing efforts significantly and saved us a lot of weekly administrative hassle. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros Having everything under one roof—CRM, social media scheduling, email marketing, and analytics—saves us a ton of time. The single dashboard gives us a clear picture of our marketing performance without needing five different subscriptions. #### Cons There is a bit of a learning curve during setup because of how many tools are packed into it. The price point can also feel a bit high for very small budgets, but you get a lot of functionality for it. --- ### Elite Capabilities - Overall rating: 5/5 - Reviewer: Joseph A. - Verified reviewer: Yes - Industry: Retail - Company size: Self-Employed - Product usage: Used daily for less than 6 months - Reviewed: August 2026 - Review source details: This review was submitted organically. No incentive was offered An absolute powerhouse for managing campaigns and driving real growth. It cuts the fluff and gives you the exact actionable data you need to scale. #### Ratings breakdown - Ease of use: 3/5 - Value for money: 3/5 - Customer support: 4/5 - Functionality: 3/5 #### Pros Marketing 360 delivers an absolute masterclass in tracking and analytics. Instead of making you dig through a bloated interface, it puts the most critical data front and center. Being able to track every single conversion, form fill, and call gives me a direct line of sight into what's actually driving revenue for my business. It is a highly structured, no-nonsense platform. #### Cons The platform is incredibly robust, which means there is a slight learning curve right out of the gate. If you want to leverage the advanced tracking scripts and integrations, expect to spend a little time getting the initial setup dialed in. --- ### Marketing 360 is Great - Overall rating: 4/5 - Reviewer: Gary A W. - Verified reviewer: Yes - Industry: Apparel & Fashion - Company size: 2-10 employees - Product usage: Used weekly for less than 6 months - Reviewed: August 2026 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 4/5 - Functionality: 5/5 #### Pros Marketing 360 makes it easy to run multi-channel campaigns from a single dashboard. Having CRM data, social media scheduling, email marketing, and ad performance all integrated into one spot saves significant time and removes the need to juggle multiple third-party tools. #### Cons Because Marketing 360 tries to be an all-in-one suite, some built-in modules—like the native CRM and email marketing tool—feel basic compared to dedicated standalone platforms. You end up paying for a broad set of features rather than deep, advanced functionality in any single area. --- ### Marketing 360: All-in-One Campaign Hub - Overall rating: 4/5 - Reviewer: Gisel B. - Verified reviewer: Yes - Industry: Libraries - Company size: 5001-10000 employees - Product usage: Used daily for less than 2 years - Reviewed: September 2024 - Review source details: This review was submitted organically. No incentive was offered The utility of the Marketing 360 software has been to make our campaign management much more efficient. That integrated tools allow to work several channels from one program has positively influenced the promotion performance of my team and the overall consistency of the campaigns. The reporting features are quite useful; however, there is a bit of a learning curve when it comes to exploring all available options in the data analysis. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros Coupled with marketing automation, they fall under the category of integrated CRM. An AI tool used in the generation of advertising headlines and copy for social media accounts. #### Cons The email marketing module lacks more levels of segmentation as compared to the other modules offered. The landing page builder is rather more simple and less graphic compared to other specific pages, builder programs. Integration with other tools would also deem it even more suitable for use since there are many tools that are complementary to video encoding. #### Reasons for switching to Marketing 360 Before, we only used Mailchimp for our email marketing and Hootsuite for social media scheduling. We transitioned to using Marketing 360 due to the fact that we wanted to integrate our current tool set and we did not want to have as many tools as we had before. #### Vendor response Thank you for your review, Gisel! We are glad to hear that the tools within Marketing 360 have positively impacted your team's performance. Replied September 2024 --- ### All essentials needed to manage and grow your business, Marketing 360 is the perfect solution to all that. - Overall rating: 4/5 - Reviewer: Lucy C. - Verified reviewer: Yes - Industry: Cosmetics - Company size: 51-200 employees - Product usage: Used daily for less than 2 years - Reviewed: March 2024 - Review source details: This review was submitted organically. No incentive was offered Everything worked out so well.My brand is now known all over and am getting more clients day by day.I am a happy user. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros Nowadays everybody is entangled to social media, and with this incredible software you can easily reach the right audience for your business.The software is very easy to use.It has really promoted my brand and it's really nice to talk to your clients through messages.It helps your hard work to pay back,I highly recommend it even for the begginers it's the best. #### Cons Everything about Marketing 360 is amazing,no cons. #### Reasons for switching to Marketing 360 I was looking for a more versatile and easy to use software and Marketing 360 won my heart. --- ### RUN, DON'T WALK! - Overall rating: 1/5 - Reviewer: Natalia B. - Verified reviewer: Yes - Industry: Consumer Goods - Company size: 2-10 employees - Product usage: Used weekly for less than 12 months - Reviewed: June 2025 - Review source details: This review was submitted organically. No incentive was offered Marketing 360 presents itself as a full-service digital marketing agency tailored for small businesses, offering services such as website design, SEO, social media management, and paid advertising. However, my experience with the company reveals a troubling pattern of excessive, undisclosed charges and gross mismanagement of advertising budgets that resulted in significant financial harm to my business. Upon entering into a service agreement with Marketing 360, I was not properly informed of the true costs associated with their platform and services. Fees that were either vaguely explained or entirely omitted during the onboarding process began appearing on my billing statements, including recurring platform charges and inflated service fees that far exceeded the value of the work delivered. More critically, Marketing 360 launched paid advertising campaigns without the oversight of a qualified or certified ad specialist. The campaigns were poorly targeted, lacked strategic planning, and yielded no measurable return on investment. Despite spending thousands of dollars on ads through their system, I received minimal traffic and zero conversion, all while being kept in the dark about how these funds were actually used. Repeated attempts to get clarification, transparency, or adjustments to billing and ad strategy were either ignored or met with dismissive responses. Their opaque billing practices and lack of accountability reflect a serious failure in client stewardship, professionalism, and ethical standards. As a result of Marketing 360’s actions and omissions, I incurred substantial financial losses, lost marketing momentum, and endured considerable stress. I believe this company misrepresents the quality and scope of their services, exploits small business owners unfamiliar with digital marketing, and engages in practices that should be investigated for potential consumer protection violations. #### Ratings breakdown - Ease of use: 1/5 - Value for money: 1/5 - Customer support: 1/5 - Functionality: 1/5 #### Pros NOTHING, AWFUL - STAY AWAY! This company is a huge scam to collect inflated fees and they manage nothing properly. #### Cons Caused me significant financial harm as a small business owner. This company is a huge scam to collect inflated fees and they manage nothing properly. --- ### All-in-One Digital Marketing Platform. - Overall rating: 4/5 - Reviewer: Mathieu K. - Verified reviewer: Yes - Industry: Media Production - Company size: 51-200 employees - Product usage: Used daily for more than 2 years - Reviewed: January 2026 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 5/5 - Functionality: 5/5 #### Pros Offers effective digital marketing through social media management, emails and landing pages. Its easy to use and has multiple email templates for email marketing. #### Cons The cost of acquiring the platform can be expensive and confusing for new users. When you add a service, the price goes up. #### Vendor response Thank you for your review, Mathieu! We are glad you find the platform easy to use and effective for your digital marketing efforts. Replied February 2026 --- ### Efficiency - Overall rating: 4/5 - Reviewer: Adewale S. - Verified reviewer: Yes - Industry: Health, Wellness and Fitness - Company size: Self-Employed - Product usage: Used monthly for free trial - Reviewed: March 2026 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Overall, i would say marketing 360 is a great product. However, consideration should be given to small and medium scale enterprise so that the benefit does not result in profit drain on business. #### Ratings breakdown - Ease of use: 4/5 - Functionality: 5/5 #### Pros Marketing 360 was first introduced to me by one of our business associates but I did not give much consideration. Some months later I came across a platform providing details of its efficiency and return on investment. We are now considering using Marketing 360 like our sister company. #### Cons We have not received complaints from our sister company but it seems that the return on investment diminishes in long term. Marketing 360 is quite costly to sustain. #### Vendor response We truly appreciate you sharing your perspective as you consider joining us! It is great to hear that both your business associates and sister company have seen the efficiency of our platform. We take a lot of pride in the fact that you find the platform to be a great product. Regarding your concerns about sustainability for small and medium enterprises, our team is committed to ensuring that our services act as a growth engine rather than a profit drain. We are constantly refining our strategies to ensure the return on investment remains strong for the long term, and we look forward to the opportunity to prove that value to your business. Replied April 2026 --- ### Marketing 360 Onboarding - Overall rating: 5/5 - Reviewer: Mark J. - Verified reviewer: Yes - Industry: Financial Services - Company size: 2-10 employees - Product usage: Used weekly for less than 6 months - Reviewed: October 2025 - Review source details: This review was submitted organically. No incentive was offered Overall experience thus far has been great with constant follow up and progress reports on the services being provided. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros The onboarding team of [sensitive content hidden] at 360 explained their services exceptionally well and answered all questions posed. This made it a relatively easy decision to decide on the marketing services desired to fit our current needs. #### Cons Have nothing negative or not liked to report at this time. Been very happy with services provided thus far. #### Vendor response Mark, thank you for your feedback! We are so glad to hear that the team has provided great experience and we look forward to our continued partnership. Replied November 2025 --- ### Excellent Experience - Overall rating: 5/5 - Reviewer: Josh R. - Verified reviewer: Yes - Industry: Retail - Company size: 2-10 employees - Product usage: Used weekly for less than 6 months - Reviewed: November 2025 - Review source details: This review was submitted organically. No incentive was offered Tyler Brungardt and the team have made this a pleasant experience. We're looking forward to what Marketing 360 can do for our Business. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Tyler Brungardt was able to breakdown progresses in a simple way for me to understand. He uploaded my contacts for me because I was having technical difficulty. #### Cons I don't have any complaints about Marketing 360. We have only just begun with it. We're hoping to see results soon. #### Vendor response Thank you so much for taking the time to leave us a review, Josh! We are glad to hear that working with Tyler has been a good experience and we look forward to continuing to work together! Replied November 2025 --- ### A win for Marketing 360 - Overall rating: 5/5 - Reviewer: Jessica C. - Verified reviewer: Yes - Industry: Accounting - Company size: 1001-5000 employees - Product usage: Used monthly for less than 6 months - Reviewed: June 2026 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros The navigation for Marketing 360 is out of this world. Not only is the product great, the customer support is like no other. Great work on making this feel secure from a security perspective. Certainly value for money with Marketing 360. #### Cons No real complains - I would say I wish I knew about them sooner. Maybe need to enhance their marketing and social media management profiles. --- ### Madwire and marketing 360 Fraud Inc - Overall rating: 1/5 - Reviewer: ike o. - Verified reviewer: Yes - Industry: Health, Wellness and Fitness - Company size: 2-10 employees - Product usage: Used weekly for less than 6 months - Reviewed: January 2025 - Review source details: This review was submitted organically. No incentive was offered This company was built on fraud This company was built on fraud. Their original name is madwire. They changed that name in all their marketing material to marketing 360 but their credit card charges still bear madwire. I researched this company for 3 months before signing on with them. They promised to do the work and follow through. I signed on for $2250 per month with $1000 going towards paid ads. It took them 3 months to set up the social media presence . I was paying $2250 monthly. They still charged me $2250 for the 4th month which included $1000 for paid ads when they haven't ran even one paid ad. I asked for a refund on the $1000 . They stopped communicating and I did not get up to 5 calls after 4 months. marketing 360 is madwire and the only thing they have in common is fraud. I will file a complaint with FTC. This people are criminals. They hired nice people that will bend over backwards to make you sign up. Once you sign up, they will hand you ove to another team and from there it is fraud #### Ratings breakdown - Ease of use: 1/5 - Value for money: 1/5 - Customer support: 1/5 - Functionality: 1/5 #### Pros Absolutely nothing. Their sales people are nice but only to lure you in and then the fraud begins #### Cons It is like a pyramid scheme. Once they get hold of your credit card, they will delay even the minutest thing by weeks so that they can keep billing your credit card --- ### Want a better marketing this one is the best to get - Overall rating: 5/5 - Reviewer: Victoria G. - Verified reviewer: Yes - Industry: Individual & Family Services - Company size: 10000+ employees - Product usage: Used weekly for less than 6 months - Reviewed: December 2024 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros They helped me with any trouble i have its easy to use #### Cons The prices are fair but overall i have no no dislikes #### Vendor response Thank you so much for your review, Victoria! We are glad to hear that our team has been able to help you and that you find the platform easy to use. We look forward to our continued partnership! Replied January 2025 --- ### A Comprehensive Marketing Solution - Overall rating: 3/5 - Reviewer: Aid A. - Verified reviewer: Yes - Industry: Health, Wellness and Fitness - Company size: 51-200 employees - Product usage: Used daily for more than 2 years - Reviewed: October 2023 - Review source details: This review was submitted organically. No incentive was offered Marketing 360 offers a comprehensive marketing management solution that is highly regarded by companies looking for a centralized platform to streamline their marketing activities, maintain brand consistency, and make data-driven decisions. My experiences are generally positive, but the suitability of the platform can vary according to the specific needs and goals of individual companies. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros Its ability to streamline marketing management, provide centralized control, provide real-time insights, and support a wide range of marketing activities. It's a versatile tool that can cater to businesses looking to streamline their marketing efforts and make data-driven decisions. #### Cons The pricing structure may not be suitable for all businesses. Facing issues related to the accuracy or comprehensiveness of performance metrics and data. This can affect the ability to assess the effectiveness of campaigns, effectively managing the platform may require significant time and resources, which can be a concern for small businesses or those with a limited number of marketing staff, Compatibility issues with existing systems or tools when integrating marketing 360 affecting workflow, complexity for basic needs. --- ### The platform is great. but the people are better - Overall rating: 5/5 - Reviewer: Gina K. - Industry: Design - Company size: 2-10 employees - Product usage: Used daily for more than 2 years - Reviewed: August 2018 - Review source details: This review was submitted organically. No incentive was offered I've been with Marketing 360 over two years now. From day one the level of service I received from every person I worked with was exceptional. I've referred at least 10 other businesses owners I know to Marketing 360 and they're all extremely happy as well. Pretty much, anybody business owner I talk to I tell about how amazing Marketing 360 is. I can't image running my business at this point without Marketing 360. I love the fact that through one company I have everything I need. I literally don't use any other tools to run my business except for Quickbooks for my accounting and Google Apps for my email and online documents, etc.. So if you are looking for a powerful software platform to build your business on I think you'll find Marketing 360 is hard to beat. But the real difference maker is the people. Having dedicated specialists do everything for you is such a huge value. I basically have my own marketing team without the cost by working with Marketing 360. I can't express enough how powerful that has been for me. My final advice is to be patient. The marketing works really well, but it takes time. The results I'm getting now (2 years later) are 4-5 times better than the results I got inside the first 6 months even though my advertising budget is roughly the same as it was then. But my ads are better now, my rankings on Google are higher, my social media presence is better and more. So be patient and commit long-term. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros The best part about Marketing 360, at least for me, is that fact that they do everything for you. My Marketing Executive is amazing. Whenever I need something done or have a question, I just give him a quick call or shoot him a quick text and he knocks it out. Candice, my CRM expert is so awesome. She has taken so much time to walk me and my team through how to use the CRM and set it up so it works perfectly for our business. The CRM has been a game-changer for us. I have worked with so many incredible people at Marketing 360 it's hard to remember them all. But everyone is friendly, knowledgeable and a joy to work with. As far as products & services go, the Marketing 360 platform has it all. They designed and manage my website, which I love. The website took about 2 and a half weeks to design and get live. It took about a week to get the initial website designed and built, we then went back and forth 2-3 times on revisions until I approved it to go live. My project manager called me every 2-3 days to give me an update which was great. Once the website was live, marketing executive took over and started all the marketing campaigns. I gave him some guidance, but for the most part, he took the lead and wrote and designed all our ads for Google and social media, etc. It was pretty hands off for me which was great. The ads started to drive traffic and leads about 4-5 days after the website was live! From there I really started to heavily use the CRM and love it! #### Cons The Marketing 360 platform does it all (website, crm, email, text message marketing, google ads, social ads, etc...) which can be intimidating to setup and learn! The good news is, Marketing 360 has dedicated people assigned to your account which setup everything for you, answer your questions, provide training, etc.. Without their help, I'm not sure I'd have the time or skill to do it all myself. So it's great that they offer that at no additional cost. My CRM expert must have spent countless hours working on my account and it was all included free! Very thankful. The reason I signed up with Marketing 360 was the fact that I did not have to do it all myself. I spent a lot of time looking around at other solutions and found a lot of great tools/platforms out there, but none offered the level of dedicated support that Marketing 360 did so that was the deciding factor for me. #### Vendor response Hi Gina! Wow! Thanks for taking the time to write us such a detailed and in-depth review! I really appreciate your honesty and candor. I wanted to take a moment and touch on a few points you brought up. First - it sounds like we got your site live in about 15 business days or less which is exactly what we aim for! I'm happy to hear we reached that milestone. Second, it sounds like you're using just about every service that we offer - pay-per-click advertising, email, SMS marketing, CRM, etc. Managing all of those services on your own take time away from running your business, and by utilizing everything we offer you give yourself an even greater chance of success. Like you said, taking advantage of your dedicated support team and getting the most out of every single service essentially gives you your own marketing team! You and your team have been great to work with these past 2 years and I wanted to personally thank you so much for your trust & partnership! Replied August 2018 --- ### Save Your Time, Money, Sleep, and Cost for Anxiety Medications You Will Need while working with them - Overall rating: 1/5 - Reviewer: Kenny M. - Verified reviewer: Yes - Industry: Apparel & Fashion - Company size: 2-10 employees - Product usage: Used daily for less than 2 years - Reviewed: May 2023 - Review source details: This review was submitted organically. No incentive was offered My overall experience with Marketing 360 / MADWIRE was incredibly frustrating and disappointing. I felt that there was a distinct lack of transparency regarding costs, especially for content creation services. The quality of service, particularly the content produced, left much to be desired. What's more, the advertising strategy was ineffective, and I managed to achieve better results independently. Customer service was lacking, and my requests seeming to be neither respected nor adhered to. Unjustified charges were another major issue, and the refusal to refund my unused budget upon contract termination added to my dissatisfaction. I felt that the value I received for the money I invested was extremely poor. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 1/5 - Customer support: 1/5 - Functionality: 5/5 #### Pros The one aspect I did appreciate about my experience with Marketing 360 / MADWIRE was their initial work on creating my website. Despite some communication delays on my part, the final product was visually appealing, and I was genuinely pleased with how it turned out. This, however, was the only part of their service that met my expectations. #### Cons Lack of Transparency: I was genuinely frustrated with the unclear communication about the costs of services, especially regarding content creation charges. I couldn't believe how much was being charged for short blog posts, especially given their subpar quality.Quality of Service: I was unhappy with the level of service I received. The quality of the content produced by the company was disappointing, and the advertising strategy proved to be ineffective. I was even able to achieve better results on my own.Customer Service and Communication: I felt blamed for the slow pace of communication and believed that my requests were neither respected nor adhered to. My account manager, despite their role, wasn't able to deliver tangible results.Refunds and Billing Practices: I was infuriated with what I saw as unjustified charges, especially related to content creation and the unused advertising budget. The company's refusal to refund the unused budget upon contract termination added insult to injury.Website Shutdown: To top it all off, they shut down my website as soon as our contract was terminated. --- ### Overall Review Marketing 360 - Overall rating: 5/5 - Reviewer: Redley P. - Verified reviewer: Yes - Industry: Computer Networking - Company size: 2-10 employees - Product usage: Used weekly for less than 2 years - Reviewed: January 2023 - Review source details: This review was submitted organically. No incentive was offered Overall I would say it is a solid choice for a very comprehensive and user-friendly marketing automation platform. I partly do freelancing work and have generated leads and sales with the help of Marketing 360 so I think it would make a good experience for anyone who wants to get started. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 3/5 - Functionality: 4/5 #### Pros - Management- Friendly User Interface- A range of features and tools- Has a mobile app- Integration with third-party tools #### Cons - Other users found the IU/UX overwhelming- Integration Limitations (though this concern is very minimal)- Pricing variations --- ### A Comprehensive Review of Marketing 360 - Overall rating: 4/5 - Reviewer: regan t. - Verified reviewer: Yes - Industry: Computer Software - Company size: Self-Employed - Product usage: Used daily for less than 12 months - Reviewed: May 2023 - Review source details: This review was submitted organically. No incentive was offered Our experience with Marketing 360 has been largely positive. The software has helped us solve various business problems, such as streamlining our marketing campaigns, tracking customer interactions, and analyzing campaign performance. As a result, we've realized numerous benefits, including increased efficiency, improved targeting, and better ROI. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros One of the things I liked most about Marketing 360 is its wide range of features. The software offers a robust set of tools that are impactful for our business. Additionally, the product is incredibly user-friendly, making it easy for our team to navigate and utilize its functionalities. Integration with our existing business processes was smooth and hassle-free, saving us valuable time and effort. #### Cons While Marketing 360 has many strengths, there are a few areas that could be improved. We feel that certain features could benefit from further development or customization options. Additionally, there were a few aspects of the product that posed some difficulty during the initial stages of implementation. However, the support team was responsive and helped us overcome these challenges. ## More reviews [Next reviews](https://www.softwareadvice.com/marketing/marketing-360-profile/reviews/?page=2) --- Marketing 360 Reviews, Pros and Cons - 2026 Software Advice