--- title: "Marketing 360 Reviews, Pros and Cons - 2026 Software Advice" description: "Reviews of Marketing 360. Learn how real users rate this software's ease-of-use, functionality, overall quality and customer support. Talk to our advisors to see if Marketing 360 is a good fit for you!" source_url: "https://www.softwareadvice.com/ecommerce/marketing-360-profile/reviews/" page_type: "reviews" language: "en" --- 1 million+ businesses helped. Get advice Get Free Advice [Home](https://www.softwareadvice.com/) / [Social Media Marketing Software](https://www.softwareadvice.com/marketing/social-media-marketing-comparison/) / [Marketing 360](https://www.softwareadvice.com/marketing/marketing-360-profile/) / Marketing 360 Reviews Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. [Overview](https://www.softwareadvice.com/marketing/marketing-360-profile/) Reviews [Alternatives](https://www.softwareadvice.com/marketing/marketing-360-profile/alternatives/) # Marketing 360 User Reviews ## Reviews summary - Overall rating: 4.5/5 - Total reviews: 1,150 ### Secondary ratings - Ease of use: 4.5/5 - Customer support: 4.6/5 - Value for money: 4.3/5 - Functionality: 4.4/5 ### Rating distribution - 5 stars: 869 reviews (76%) - 4 stars: 162 reviews (14%) - 3 stars: 38 reviews (3%) - 2 stars: 15 reviews (1%) - 1 star: 66 reviews (6%) ### Most mentioned pros - It provided a convenient all-in-one solution for managing marketing activities, including advertising, CRM, email campaigns, and website management. While it offered strong functionality and centralized control, it did require some time to learn, and costs could increase depending on the features used. - Social media scheduling, CRM features, and lead management are integrated, which makes it easier to track campaigns and follow up with prospects. - Its an effective marketing all in one software that helps with tracking and management of security of social platforms and emailing mechanisms ### Most mentioned cons - It took them two full months to deliver a website—meaning we spent approximately $18,000 in advertising fees before even having a functioning site. - Some users also find the platform a bit complex at first, with a learning curve when trying to navigate all the integrated marketing tools. - We even connected the processor with Marketing 360 directly via email, and they were unable to resolve the issues. ## Marketing 360 customer reviews Showing reviews 1-25 of 1,150 (page 1). ### Comprehensive Marketing Platform with Excellent Features - Overall rating: 5/5 - Reviewer: Mailen G. - Verified reviewer: Yes - Industry: Education Management - Company size: 2-10 employees - Product usage: Used weekly for less than 2 years - Reviewed: July 2026 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. My overall experience with Marketing 360 has been very positive. The platform simplifies digital marketing by combining multiple tools into one solution. It has helped streamline workflows, improve campaign management, and make performance tracking much easier. I would recommend it to businesses looking for a comprehensive marketing platform. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Marketing 360 offers an all-in-one platform that makes it easy to manage marketing campaigns, social media, customer data, and reporting from a single dashboard. The interface is intuitive, customer support is responsive, and the analytics provide valuable insights for improving marketing performance. #### Cons The pricing may be higher than some competitors, and it can take some time to learn all of the advanced features. More customization options for reports would also be helpful. --- ### Great software and communiciton - Overall rating: 5/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Consumer Services - Company size: Self-Employed - Product usage: Used monthly for free trial - Reviewed: July 2026 - Review source details: This review was submitted organically. No incentive was offered It was great, a little hard to nivigate, it seems like a very large organization. looking for some marketing company thats very organic like Marketing Pros 40 #### Ratings breakdown - Ease of use: 2/5 - Value for money: 1/5 - Customer support: 1/5 - Functionality: 2/5 #### Pros all-in-one platform that integrates CRM, email marketing, and social media into a single dashboard. prices are too high #### Cons a difficult community, I prefer a smaller agency, focusing on minorites and muslims, and latinos and black americans #### Reasons for switching to Marketing 360 too expensive $1,000 a month, and too confusing --- ### A lot of money for little results. - Overall rating: 2/5 - Reviewer: Heather G. - Verified reviewer: Yes - Industry: Retail - Company size: 2-10 employees - Product usage: Used daily for more than 2 years - Reviewed: May 2022 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 2/5 - Functionality: 2/5 #### Pros There is not much to what we used it for. #### Cons This company supposedly does SEO optimization and such and website design. They did make a decent video and information only website for us, but we were paying way too much a month for something we could have been doing ourselves with a little bit of research and a lot less money. --- ### Satisfied customer - Overall rating: 5/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Human Resources - Company size: 2-10 employees - Product usage: Used daily for less than 6 months - Reviewed: May 2026 - Review source details: This review was submitted organically. No incentive was offered My overall experience with Marketing 360 was positive. It provided a convenient all-in-one solution for managing marketing activities, including advertising, CRM, email campaigns, and website management. While it offered strong functionality and centralized control, it did require some time to learn, and costs could increase depending on the features used. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros What I liked most about Marketing 360 was how it combined multiple marketing tools—like CRM, email marketing, ads management, and website building—into a single platform. It made it easier to manage campaigns in one place and track performance without needing separate tools. #### Cons What I liked least about Marketing 360 was that it could feel expensive for smaller businesses, especially when adding multiple features or services. Some users also find the platform a bit complex at first, with a learning curve when trying to navigate all the integrated marketing tools. #### Vendor response Thank you for the detailed feedback! We are glad that our all-in-one platform—including the CRM, email marketing, ads management, and website tools—is making your campaigns easier to manage and track in one place. We appreciate your notes regarding the learning curve and costs for smaller businesses, and we remain focused on ensuring the software delivers strong, measurable value for your investment. Replied May 2026 --- ### Market All Around - Overall rating: 5/5 - Reviewer: Carly V. - Verified reviewer: Yes - Industry: Accounting - Company size: 2-10 employees - Product usage: Used daily for free trial - Reviewed: July 2026 - Review source details: This review was submitted organically. No incentive was offered Finally, Marketing 360 delivers incredible value for money because it bundles premium enterprise-level features into a very affordable package. We always feel safe knowing that our client information is protected by top-tier platform security protocols and encryption. To top it all off, their customer support team is absolutely phenomenal, providing fast, helpful, and knowledgeable assistance whenever we have a question about setting up a new feature. It is a reliable all-in-one growth platform that scales beautifully with our business. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros What I like most about Marketing 360 is the comprehensive nature of its built-in digital marketing toolkit. The social media management module is incredibly powerful, allowing our team to schedule, draft, and publish content across multiple platforms simultaneously from a single, centralized dashboard. Additionally, the software offers a user-friendly layout with smooth navigation that makes switching between different marketing campaigns totally seamless, even for beginners. It drastically reduces the amount of time we spend jumping between separate software applications to run our daily marketing operations. #### Cons Another exceptional feature of Marketing 360 is its robust performance tracking capability. The deeper analytics and reporting functions give our business clear, actionable insights into exactly where our ad spend is working best and which campaigns are driving conversions. This highly organized approach to marketing data management ensures we never lose track of customer leads or historical performance trends. Having all of our consumer metrics clean, accessible, and visual gives us a distinct competitive advantage when planning future quarters. --- ### Powerful All-in-One Digital Marketing and CRM Platform - Overall rating: 5/5 - Reviewer: Manfredi G. - Verified reviewer: Yes - Industry: Consumer Services - Company size: 201-500 employees - Product usage: Used weekly for less than 12 months - Reviewed: August 2026 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Overall, Marketing 360 is a comprehensive, all-in-one solution for managing digital marketing campaigns. It streamlines daily operations, improves lead management, and provides valuable data to scale business growth efficiently. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 4/5 - Functionality: 5/5 #### Pros Having all marketing tools—CRM, social media scheduling, email marketing, and analytics—unified in a single platform is a massive time-saver. The interface is intuitive, making it easy to manage campaigns and track ROI in real time. #### Cons Some of the advanced automation features require a bit of a learning curve to configure properly. Additionally, the platform can get relatively expensive for smaller teams or businesses with tight budgets. --- ### Social media management - Overall rating: 5/5 - Reviewer: DEBORAH K. - Verified reviewer: Yes - Industry: Marketing and Advertising - Company size: Self-Employed - Product usage: Used daily for less than 6 months - Reviewed: July 2026 - Review source details: This review was submitted organically. No incentive was offered Overall, customer support is good, Value of money, so much but I don't mind it at all. Social media management, #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Data management, social media management, customer support, and Security, value of money. Navigation #### Cons Analytics and reporting, value of money Customer support, navigation security. Data management, analytics and reporting. --- ### Elite Capabilities - Overall rating: 5/5 - Reviewer: Joseph A. - Verified reviewer: Yes - Industry: Retail - Company size: Self-Employed - Product usage: Used daily for less than 6 months - Reviewed: August 2026 - Review source details: This review was submitted organically. No incentive was offered An absolute powerhouse for managing campaigns and driving real growth. It cuts the fluff and gives you the exact actionable data you need to scale. #### Ratings breakdown - Ease of use: 3/5 - Value for money: 3/5 - Customer support: 4/5 - Functionality: 3/5 #### Pros Marketing 360 delivers an absolute masterclass in tracking and analytics. Instead of making you dig through a bloated interface, it puts the most critical data front and center. Being able to track every single conversion, form fill, and call gives me a direct line of sight into what's actually driving revenue for my business. It is a highly structured, no-nonsense platform. #### Cons The platform is incredibly robust, which means there is a slight learning curve right out of the gate. If you want to leverage the advanced tracking scripts and integrations, expect to spend a little time getting the initial setup dialed in. --- ### Marketing 360 is Great - Overall rating: 4/5 - Reviewer: Gary A W. - Verified reviewer: Yes - Industry: Apparel & Fashion - Company size: 2-10 employees - Product usage: Used weekly for less than 6 months - Reviewed: August 2026 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 4/5 - Functionality: 5/5 #### Pros Marketing 360 makes it easy to run multi-channel campaigns from a single dashboard. Having CRM data, social media scheduling, email marketing, and ad performance all integrated into one spot saves significant time and removes the need to juggle multiple third-party tools. #### Cons Because Marketing 360 tries to be an all-in-one suite, some built-in modules—like the native CRM and email marketing tool—feel basic compared to dedicated standalone platforms. You end up paying for a broad set of features rather than deep, advanced functionality in any single area. --- ### Marketing 360 to drive acquisition - Overall rating: 5/5 - Reviewer: Jessee G. - Verified reviewer: Yes - Industry: Media Production - Company size: 2-10 employees - Product usage: Used monthly for more than 2 years - Reviewed: August 2026 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Marketing 360 proved to be a genuine growth engine for managing our acquisition campaigns. having access to a dedicated marketing manager provides great strategic guidance when refining our advertising campaigns over time. #### Cons integrating third-party software tailored specifically to video production workflows occasionally requires tedious manual workarounds. --- ### Great Onboarding Support! - Overall rating: 4/5 - Reviewer: Kate W. - Verified reviewer: Yes - Industry: Sports - Company size: 2-10 employees - Product usage: Used monthly for less than 2 years - Reviewed: September 2025 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. It's a good product, a great team, a competitive price for what it offers and if you know what you need from it it can be very versatile and have a lot of options for you. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Onboarding was very well supported, the team were very helpful and they spent time making sure everything was understand and we could make the most use of the product. #### Cons Not as slick as some of the competitors, not always as intuitive to use but it was still fairly easy to navigate. #### Reasons for switching to Marketing 360 Cost saving and for the customer service support. #### Vendor response Hi Kate, Thank you for taking the time to share your experience! We’re thrilled to hear that our onboarding support and team made a positive impact. We appreciate your feedback regarding navigation and will work on improving those areas. It’s great to know you find our product versatile and competitively priced. We’re here to support you as you explore all the options available! Replied September 2025 --- ### My experience with Marketing 360 - Overall rating: 4/5 - Reviewer: Mohamed B. - Verified reviewer: Yes - Industry: Education Management - Company size: 11-50 employees - Product usage: Used daily for more than 2 years - Reviewed: August 2023 - Review source details: This review was submitted organically. No incentive was offered This program enabled me to save time through tools, analytics and reporting data to measure campaign effectiveness, and enable data-driven decision making. Social media monitoring and engagement can help improve interactions with customers. And this is a very good thing in my opinion #### Ratings breakdown - Ease of use: 4/5 - Value for money: 3/5 - Customer support: 4/5 - Functionality: 5/5 #### Pros The thing I liked the most is enabling me to manage social media, analytics and automation, and enabling me to strengthen relationships and gain customer satisfaction. #### Cons Yes, I may feel that there are some shortcomings such as incorporating machine learning for more predictive and accurate marketing analytics, advanced search engine optimization (SEO) tools for better search engine rankings, Video marketing tools... #### Reasons for switching to Marketing 360 Just a friend advised me to try Marketing 360, and I found that working on it was easier for me, so I decided to continue #### Vendor response Mohamed, We appreciate your positive feedback about our platform and the tools provided. Thank you for choosing our Marketing 360. We hope to continue providing you with valuable tools and data to aid in your business decisions. Replied April 2024 --- ### The finest marketing strategy is Marketing 360. - Overall rating: 5/5 - Reviewer: Matthew B. - Verified reviewer: Yes - Industry: Internet - Company size: 10000+ employees - Product usage: Used weekly for less than 2 years - Reviewed: August 2023 - Review source details: This review was submitted organically. No incentive was offered Bringing in a slew of new customers. Depending on the year, Marketing 360 can bring in an additional million or more for our businesses. They are the only marketing firm I've worked with that truly understands search engine optimization and Google AdWords, and we've collaborated on a number of website builds together. They have excellent problem-solving skills and consistently look out for my best interests. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 5/5 #### Pros I had a lot on my plate, including the challenge of starting a new business and the subsequent hunt for the ideal marketing team. Then, I was sent to Marketing 360, where I was taught a wide variety of topics about which I had previously been woefully uninformed. My confidence in the competence of the company has been bolstered by the onboarding procedure. I enjoy working here because of the positive business culture that is conveyed by every member of the team, the expertise available to assist me in setting up my marketing, and the additional software tools provided to aid in my time management. #### Cons They are not always content or design specialists in our field, so we need to work together to meet their needs. It's natural to assume that. While I like that there is internal promotion, I dislike having to switch to a new rep whenever my current one moves up the ranks. The 360 dashboard may use some user interface improvements. #### Reasons for switching to Marketing 360 New and improved, Marketing 360's website is a sight to behold. My next step is to launch my online ads everywhere. I am looking forward to the results and the addition of new customers. #### Vendor response Matthew, Thank you for taking the time to share your experience with Marketing 360. We are thrilled to hear that your experience with Marketing 360 has been positive and has provided you with valuable knowledge and support for your new business. Your kind words about our onboarding procedure and the competence of our team mean a lot to us. We will continue to work hard to ensure that our clients receive the best possible service. Thank you for choosing Marketing 360 and for this thoughtful review. Replied April 2024 --- ### All essentials needed to manage and grow your business, Marketing 360 is the perfect solution to all that. - Overall rating: 4/5 - Reviewer: Lucy C. - Verified reviewer: Yes - Industry: Cosmetics - Company size: 51-200 employees - Product usage: Used daily for less than 2 years - Reviewed: March 2024 - Review source details: This review was submitted organically. No incentive was offered Everything worked out so well.My brand is now known all over and am getting more clients day by day.I am a happy user. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros Nowadays everybody is entangled to social media, and with this incredible software you can easily reach the right audience for your business.The software is very easy to use.It has really promoted my brand and it's really nice to talk to your clients through messages.It helps your hard work to pay back,I highly recommend it even for the begginers it's the best. #### Cons Everything about Marketing 360 is amazing,no cons. #### Reasons for switching to Marketing 360 I was looking for a more versatile and easy to use software and Marketing 360 won my heart. --- ### They are not transparent, and they lack integrity. - Overall rating: 1/5 - Reviewer: Amanda L. - Verified reviewer: Yes - Industry: Health, Wellness and Fitness - Company size: Self-Employed - Product usage: Used daily for less than 6 months - Reviewed: June 2025 - Review source details: This review was submitted organically. No incentive was offered My overall experience is very poor. It also was misleading as I explained what I want, what I’m looking for. I ended up getting all the whistles and bells. All I really needed was one thing from them and that was to edit and post my content that was it. I did not need any fancy website. I will keep you updated. If I get this resolved, I will change my review but till then this days.. #### Ratings breakdown - Ease of use: 1/5 - Value for money: 1/5 - Customer support: 1/5 - Functionality: 1/5 #### Pros Signed up 6/24/25 sales team which are 2 people on the zoom call and sell you the moon and stars. Professional but wants to do more than what you’re looking for. #### Cons Same day I signed up I ask for a full refund due to the lost of trust. My fault I should have done more digging on the this business. What I value is integrity and unfortunately they do not. If you look at the Better Business Bureau, they have an F if you look at the Reddit reviews, they are all bad not one good review. This is a community of people sticking together and unfortunately, I was scammed under 24 hour notice I asked for a refund. I did not do the on boarding. I did not Proceed declined everything and still never received a refund. I was told I needed to talk to them on the phone to go over the details in order to getting the refund. During the call they ask why I changed my mind which I didn’t really feel comfortable explaining what I found and felt they would ghost me. Which they did --- ### Excellent Experience - Overall rating: 5/5 - Reviewer: Josh R. - Verified reviewer: Yes - Industry: Retail - Company size: 2-10 employees - Product usage: Used weekly for less than 6 months - Reviewed: November 2025 - Review source details: This review was submitted organically. No incentive was offered Tyler Brungardt and the team have made this a pleasant experience. We're looking forward to what Marketing 360 can do for our Business. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Tyler Brungardt was able to breakdown progresses in a simple way for me to understand. He uploaded my contacts for me because I was having technical difficulty. #### Cons I don't have any complaints about Marketing 360. We have only just begun with it. We're hoping to see results soon. #### Vendor response Thank you so much for taking the time to leave us a review, Josh! We are glad to hear that working with Tyler has been a good experience and we look forward to continuing to work together! Replied November 2025 --- ### Go somewhere else - Overall rating: 1/5 - Reviewer: Peter B. - Verified reviewer: Yes - Industry: Retail - Company size: 2-10 employees - Product usage: Used monthly for less than 12 months - Reviewed: October 2025 - Review source details: This review was submitted organically. No incentive was offered Disappointing Experience with Marketing 360 one out of five star I would not recommend them to anyone #### Ratings breakdown - Ease of use: 1/5 - Value for money: 1/5 - Customer support: 1/5 - Functionality: 1/5 #### Pros From the get-go they took longer than they said to build a site more than they said for lead generation #### Cons Super high cost lead generation no customer service then when they failed to meet expectations, they don’t do anything about it --- ### Do not sign up with Marketing 360 - Overall rating: 1/5 - Reviewer: Liliane Z. - Verified reviewer: Yes - Industry: Health, Wellness and Fitness - Company size: 11-50 employees - Product usage: Used daily for less than 12 months - Reviewed: December 2024 - Review source details: This review was submitted organically. No incentive was offered TERRIBLE! They promised so many things including a brand new website, and they did a terrible job. I found a person who I pay 1/2 of what I use to pay for them and I spend 1/2 of what I was spending on Google ads and I get more leads than when I was under contract with them. #### Ratings breakdown - Ease of use: 3/5 - Value for money: 1/5 - Customer support: 2/5 - Functionality: 2/5 #### Pros There was 1 person who helped me while I was stuck with their contract. Do not sign up for this company. #### Cons Terrible company, terrible designers, I got stuck with their contract. I paid extra for a brand-new website on WordPress, and they did a terrible job. --- ### Want a better marketing this one is the best to get - Overall rating: 5/5 - Reviewer: Victoria G. - Verified reviewer: Yes - Industry: Individual & Family Services - Company size: 10000+ employees - Product usage: Used weekly for less than 6 months - Reviewed: December 2024 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros They helped me with any trouble i have its easy to use #### Cons The prices are fair but overall i have no no dislikes #### Vendor response Thank you so much for your review, Victoria! We are glad to hear that our team has been able to help you and that you find the platform easy to use. We look forward to our continued partnership! Replied January 2025 --- ### The platform is great. but the people are better - Overall rating: 5/5 - Reviewer: Gina K. - Industry: Design - Company size: 2-10 employees - Product usage: Used daily for more than 2 years - Reviewed: August 2018 - Review source details: This review was submitted organically. No incentive was offered I've been with Marketing 360 over two years now. From day one the level of service I received from every person I worked with was exceptional. I've referred at least 10 other businesses owners I know to Marketing 360 and they're all extremely happy as well. Pretty much, anybody business owner I talk to I tell about how amazing Marketing 360 is. I can't image running my business at this point without Marketing 360. I love the fact that through one company I have everything I need. I literally don't use any other tools to run my business except for Quickbooks for my accounting and Google Apps for my email and online documents, etc.. So if you are looking for a powerful software platform to build your business on I think you'll find Marketing 360 is hard to beat. But the real difference maker is the people. Having dedicated specialists do everything for you is such a huge value. I basically have my own marketing team without the cost by working with Marketing 360. I can't express enough how powerful that has been for me. My final advice is to be patient. The marketing works really well, but it takes time. The results I'm getting now (2 years later) are 4-5 times better than the results I got inside the first 6 months even though my advertising budget is roughly the same as it was then. But my ads are better now, my rankings on Google are higher, my social media presence is better and more. So be patient and commit long-term. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros The best part about Marketing 360, at least for me, is that fact that they do everything for you. My Marketing Executive is amazing. Whenever I need something done or have a question, I just give him a quick call or shoot him a quick text and he knocks it out. Candice, my CRM expert is so awesome. She has taken so much time to walk me and my team through how to use the CRM and set it up so it works perfectly for our business. The CRM has been a game-changer for us. I have worked with so many incredible people at Marketing 360 it's hard to remember them all. But everyone is friendly, knowledgeable and a joy to work with. As far as products & services go, the Marketing 360 platform has it all. They designed and manage my website, which I love. The website took about 2 and a half weeks to design and get live. It took about a week to get the initial website designed and built, we then went back and forth 2-3 times on revisions until I approved it to go live. My project manager called me every 2-3 days to give me an update which was great. Once the website was live, marketing executive took over and started all the marketing campaigns. I gave him some guidance, but for the most part, he took the lead and wrote and designed all our ads for Google and social media, etc. It was pretty hands off for me which was great. The ads started to drive traffic and leads about 4-5 days after the website was live! From there I really started to heavily use the CRM and love it! #### Cons The Marketing 360 platform does it all (website, crm, email, text message marketing, google ads, social ads, etc...) which can be intimidating to setup and learn! The good news is, Marketing 360 has dedicated people assigned to your account which setup everything for you, answer your questions, provide training, etc.. Without their help, I'm not sure I'd have the time or skill to do it all myself. So it's great that they offer that at no additional cost. My CRM expert must have spent countless hours working on my account and it was all included free! Very thankful. The reason I signed up with Marketing 360 was the fact that I did not have to do it all myself. I spent a lot of time looking around at other solutions and found a lot of great tools/platforms out there, but none offered the level of dedicated support that Marketing 360 did so that was the deciding factor for me. #### Vendor response Hi Gina! Wow! Thanks for taking the time to write us such a detailed and in-depth review! I really appreciate your honesty and candor. I wanted to take a moment and touch on a few points you brought up. First - it sounds like we got your site live in about 15 business days or less which is exactly what we aim for! I'm happy to hear we reached that milestone. Second, it sounds like you're using just about every service that we offer - pay-per-click advertising, email, SMS marketing, CRM, etc. Managing all of those services on your own take time away from running your business, and by utilizing everything we offer you give yourself an even greater chance of success. Like you said, taking advantage of your dedicated support team and getting the most out of every single service essentially gives you your own marketing team! You and your team have been great to work with these past 2 years and I wanted to personally thank you so much for your trust & partnership! Replied August 2018 --- ### Save Your Time, Money, Sleep, and Cost for Anxiety Medications You Will Need while working with them - Overall rating: 1/5 - Reviewer: Kenny M. - Verified reviewer: Yes - Industry: Apparel & Fashion - Company size: 2-10 employees - Product usage: Used daily for less than 2 years - Reviewed: May 2023 - Review source details: This review was submitted organically. No incentive was offered My overall experience with Marketing 360 / MADWIRE was incredibly frustrating and disappointing. I felt that there was a distinct lack of transparency regarding costs, especially for content creation services. The quality of service, particularly the content produced, left much to be desired. What's more, the advertising strategy was ineffective, and I managed to achieve better results independently. Customer service was lacking, and my requests seeming to be neither respected nor adhered to. Unjustified charges were another major issue, and the refusal to refund my unused budget upon contract termination added to my dissatisfaction. I felt that the value I received for the money I invested was extremely poor. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 1/5 - Customer support: 1/5 - Functionality: 5/5 #### Pros The one aspect I did appreciate about my experience with Marketing 360 / MADWIRE was their initial work on creating my website. Despite some communication delays on my part, the final product was visually appealing, and I was genuinely pleased with how it turned out. This, however, was the only part of their service that met my expectations. #### Cons Lack of Transparency: I was genuinely frustrated with the unclear communication about the costs of services, especially regarding content creation charges. I couldn't believe how much was being charged for short blog posts, especially given their subpar quality.Quality of Service: I was unhappy with the level of service I received. The quality of the content produced by the company was disappointing, and the advertising strategy proved to be ineffective. I was even able to achieve better results on my own.Customer Service and Communication: I felt blamed for the slow pace of communication and believed that my requests were neither respected nor adhered to. My account manager, despite their role, wasn't able to deliver tangible results.Refunds and Billing Practices: I was infuriated with what I saw as unjustified charges, especially related to content creation and the unused advertising budget. The company's refusal to refund the unused budget upon contract termination added insult to injury.Website Shutdown: To top it all off, they shut down my website as soon as our contract was terminated. --- ### Overall Review Marketing 360 - Overall rating: 5/5 - Reviewer: Redley P. - Verified reviewer: Yes - Industry: Computer Networking - Company size: 2-10 employees - Product usage: Used weekly for less than 2 years - Reviewed: January 2023 - Review source details: This review was submitted organically. No incentive was offered Overall I would say it is a solid choice for a very comprehensive and user-friendly marketing automation platform. I partly do freelancing work and have generated leads and sales with the help of Marketing 360 so I think it would make a good experience for anyone who wants to get started. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 3/5 - Functionality: 4/5 #### Pros - Management- Friendly User Interface- A range of features and tools- Has a mobile app- Integration with third-party tools #### Cons - Other users found the IU/UX overwhelming- Integration Limitations (though this concern is very minimal)- Pricing variations --- ### A Comprehensive Review of Marketing 360 - Overall rating: 4/5 - Reviewer: regan t. - Verified reviewer: Yes - Industry: Computer Software - Company size: Self-Employed - Product usage: Used daily for less than 12 months - Reviewed: May 2023 - Review source details: This review was submitted organically. No incentive was offered Our experience with Marketing 360 has been largely positive. The software has helped us solve various business problems, such as streamlining our marketing campaigns, tracking customer interactions, and analyzing campaign performance. As a result, we've realized numerous benefits, including increased efficiency, improved targeting, and better ROI. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros One of the things I liked most about Marketing 360 is its wide range of features. The software offers a robust set of tools that are impactful for our business. Additionally, the product is incredibly user-friendly, making it easy for our team to navigate and utilize its functionalities. Integration with our existing business processes was smooth and hassle-free, saving us valuable time and effort. #### Cons While Marketing 360 has many strengths, there are a few areas that could be improved. We feel that certain features could benefit from further development or customization options. Additionally, there were a few aspects of the product that posed some difficulty during the initial stages of implementation. However, the support team was responsive and helped us overcome these challenges. --- ### Delivering Ideas & Support - Overall rating: 5/5 - Reviewer: Jt C. - Verified reviewer: Yes - Industry: Retail - Company size: 11-50 employees - Product usage: Used daily for more than 2 years - Reviewed: May 2022 - Review source details: This review was submitted organically. No incentive was offered I’ve had a positive experience. I appreciate their stable of talent, tapped when we want to initiate a program, so set up is smooth. They fold together initiatives for us, and keep our needs in the forefront. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros The support people give this well designed software its greatest value. #### Cons It took time for us to convey our business needs, all while this company was growing. We now have a stable crew of knowledgeable and talented people. #### Reasons for switching to Marketing 360 The client wanted to upgrade its e-commerce and needed greater capabilities. In the end we integrated the two companies for the best fit. --- ### Improves your marketing and sales rates. - Overall rating: 5/5 - Reviewer: Emre Ç. - Verified reviewer: Yes - Industry: Computer Software - Company size: 1001-5000 employees - Product usage: Used daily for less than 2 years - Reviewed: November 2022 - Review source details: This review was submitted organically. No incentive was offered I was introduced to Marketing 360 by a friend who had used their services prior to me. I was intrigued by the concept of their marketing services and was excited to have them work with me. At first, I was skeptical about the services they provided, as I had never heard of their company. After using their services, I was pleasantly surprised to learn that their services are actually very affordable, especially in comparison to other marketing companies. Their services are very affordable and effective. #### Ratings breakdown - Ease of use: 5/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros I've done a lot of online marketing for the past 6 years but I've only recently discovered marketing360.com. I'm amazed at how much I've been missing out on, especially when it comes to email marketing. I'm new to marketing and this has been a wonderful resource. Through the email marketing program, I have built a mailing list of hundreds of contacts that are all interested in my products. #### Cons I have tried dozens, if not hundreds, of email marketing services over the years and have yet to find one that is more successful than Marketing 360. It has an easy-to-use interface, I really liked it in general and I didn't have any problems. ## More reviews [Next reviews](https://www.softwareadvice.com/marketing/marketing-360-profile/reviews/?page=2) --- Marketing 360 Reviews, Pros and Cons - 2026 Software Advice