All CS-Cart Multi-Vendor Reviews

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Brandy

Arts and Crafts, 2 - 10 employees

Used less than 6 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

Reviewed September 2022

Fast n mostly easy 2 wk

User Profile

Mark

Verified reviewer

Apparel & Fashion, 2-10 employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed November 2018

After 2 years of using CS-Cart MV

Overall its a great experience using CS-Cart MV, I dont have a lot of Vendors, but focusing on a few line of products. Our vendors like it, especially that products can be approved by admin before going live in one click!

PROS

I have been using CS-Cart MV for 3 years now without any issues. It has all the features you can ever imagine if you compare to any Multivendor platform like Amazon..Its fast, changes are applied instantly, product options are amazing. You can also act on behalf of Vendors from the admin Panel and process orders. I dont have the latest update but I have been using my version without bugs whatsoever. I have tried many others platforms, I would say this is the easiest one to use by far. You can also find a lot of 3rd party add-ons and themes at affordable prices. I also like the import/export tool and its responsive on any plattform you are using. Great work from CS-Cart team and developers, keep it up.

CONS

Nothing really, I discovered one bug when adding products with variables options, some work to be done manually, but I am sure this has been resolved in one of the updates I dont have. Another thing is the display of products on mobile, I would like to have 2 products per row by default instead of one.

Iulian

Supermarkets, 2-10 employees

Used daily for less than 12 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

4

EASE OF USE

3

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed January 2021

Review of the CS-Cart marketplace

CS-Cart is great for online shopping. You can quickly create your own store or even a marketplace. The system works quite quickly, there are many tools for working with SEO and design. CS-Cart also has paid support, but it works well and quickly. This platform solves most of the problems with creating, importing, and exporting products. You can flexibly configure all the necessary parameters for your store.

PROS

1. High-quality written code 2. Design and working with templates 3. Convenient work with products 4. SEO-optimization and promotion 5. Integration with online payment and delivery services 6. Regular updates 7. User-friendly admin panel

CONS

1. The checkout process 2. In order to somehow compensate for the lack of functionality, you have to buy addons 3. Quality control of addons on the marketplace 4. Standard caching algorithm 5. Expensive addons 6. There is no integration with fulfillment services 7. No guides for sellers

Reason for choosing CS-Cart Multi-Vendor

In CS-Cart, we found the greatest functionality among the competitors. We didn't regret our choice.

User Profile

Francis

Verified reviewer

Apparel & Fashion, 2-10 employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

3

EASE OF USE

2

VALUE FOR MONEY

1

CUSTOMER SUPPORT

1

FUNCTIONALITY

2

Reviewed December 2020

Awful support

PROS

when your business depends on your software, you can't offer poor support. Two months ago, I changed my template in order to be ready for Christmas. It was the beginning of November. I asked them to rebuild the mobile app, because when you change your template, the mobile app stops working. Two months later, IOS version is still not done. And as everybody knows, the real buyers use the iPhone, not Android. They destroyed my Christmas season; god know when I will finally get my mobile app. As for the money I spent? Around $7000. Yeap, that's the kind of support you get for $7000.

CONS

The support is awful and highly expensive: you have to buy points: you don't use all points, you lose your money. You don't have enough points ? you have to buy more than what you really need.

Vendor Response

Hello Francis! Sorry to hear you had troubles with our support. As far as I understand, this is your only concern about CS-Cart Multi-Vendor? We will figure out why your mobile app wasn't ready in time and will do our best to avoid such situations in the future. Regarding our support service: in 2020, we did a lot to improve it. For example, introduced a customer care subscription. This subscription includes more than ordinary credit-based support, even free modifications and upgrades. You are welcome to watch the video about how we improved our products and services (including support) in 2020. Here's the link: https://youtu.be/rSLQnXyl2VU. You can find the video on YouTube by searching "CS-Cart in 2020How We Improved Your Experience". Thank you and I hope you will like the 2020 improvements. UPD.: On January 11, your mobile app was published in the AppStore. There were some problems with the Native React update and AppStore policy. We'll bear in mind this case in the future.

Replied January 2021

User Profile

Phil

Verified reviewer

Internet, 11-50 employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed November 2018

Hands down the best software we've implemented for multi-vendor platforms!

We started using CS-Cart 6 years ago, and we haven't looked back since. Our buyers and sellers love it, and that's why we love it, because ultimately that's the experience we want our customers to enjoy.

PROS

We picked CS-Cart out of 8 different other software (including Magento) and I have to say it's the best decision we ever made. CS-Cart was so easy to install and configure, and great value for money without compromising on any of the key functionality, quality and reliability we needed. There are plenty of themes and add-ons to choose from as well as great built-in features out of the box - including SEO features which is critical for a high trafficked site like ours. The product is easy to customise and gave us endless possibilities with integrating with other parts of our site, such as community and CRM.

CONS

We're located in Australia, so the one concern we had originally was whether support will be tardy or inefficient, but the team at CS-Cart were always responsive, knowledgeable and go beyond their call of duty to help out. The service was awesome!

User Profile

Günter

Verified reviewer

Pharmaceuticals, 2-10 employees

Used daily for less than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed October 2018

CS-Cart Multi-Vendor - a cheap but feature-rich Marketplace platform

We started our Marketplace in April 2017 and we had purchases on the first day we started ... that was a great feeling. Now one and a half year later, we have over 100 Vendors and over 10.000 Products and we are still growing. In the next month our Marketplace will be the first in this class of Marketplaces (Handmade jewelery, clothings, furniture and so on) in Germany which realized "Mobile First" ... thanks to Simtech Development. So we are happy that we decided to buy CS-Cart Multi-Vendor

PROS

- a fair price for a powerful tool - it's not very expensive but it has many features you need for a marketplace - You can start immediately after installing - There are a lot of tutorials - so you can learn fast and understand all of the features - There are many add-ons you can install for small money - It's fast and it has everything on board for perfect SEO - There are many good developers like Simtech Dev. who can help you for a small fee to create some individual modifications

CONS

- The translations don't work too perfect sometimes - my common language is German ... that could be better - German law is sometimes very strange, so we need a lot of modifications to be within German law ... a complete package for German law would be great like in Magento

User Profile

Ayman

Verified reviewer

Computer & Network Security, 11-50 employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed March 2019

Simple but Powerful, Loaded with features and easy to modify if required

Over all positive experience, I can recommended to everyone. I love their customer service. My developers always inform me that it is a pretty well organized software when we need to create add-ons or modifications. Last point, I love the fact that it is a one time fee with nothing monthly after that.

PROS

I've been using CS-Cart Multi Vendor for 3 years now. Pros: Easy of managing. Loaded with features. Many times I needed some modifications or changes, so my developers found it easy to create add-ons and even to modify in its core as it is super organized code wise. My customers like it and my admin team finds it easy to deal with. Also, I have to mention that they have an amazing customer service team who really strives to help me on time and don't leave me until I'm completely satisfied.

CONS

To be honest I can't say I can see any cons, the only thing is that the mobile app that they have can not be modified (custom modification) if I needed to but it is not a big deal as the current version is pretty satisfactory.

User Profile

Toiny

Verified reviewer

Arts and Crafts, 1 employee

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed November 2018

Perfect for running your own marketplace!

I am the owner of multi-vendor marketplace. That means we have about 50 vendors, selling similar products, on one site. CS MV means I can do all the tough behind the scenes work, and my vendors can focus on their branding, products & sales. It is an ideal set-up for people wanting to work from home or earn a little cash.

PROS

It is so customizable. It is easy to create your own unique look & feel across your site, and still customize special pages (for holidays, events, or even daily deals). The built in features mean you do not need to know how to code. You can build it from the tools available.

CONS

I have been using this software for my multi-vendor marketplace for 5 years. Initially there were some features not available, however, the team behind the software is amazing! Every request I made, they took seriously. There are now new ways for customers to sort, filter and search for the products they want from any page. The capability is phenomenal.

User Profile

S M Mamunur

Verified reviewer

Retail, 2-10 employees

Used daily for less than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed November 2018

Complete multi-vendor & absolute turnkey solutions for ecommerce business

Using the CS-Cart multi-vendor software since 1 year for our site and really very pleased with this platform. We are improving everyday with it!

PROS

This is simple, well organized, feature-rich and ready software for multi-vendor based ecommerce business. Just need to install it and start selling products. Also there are lot of opportunities to scale it up by customizing everything according to the needs to meet a big dream in ecommerce business world.

CONS

CS-Cart itself is very rich, no doubt! but when you need something extra features, you may look for other service provider who can provide this support. There are huge number of agencies available in their marketplace. but unfortunately when we browse their site/communicate, some/most of them are not proactive, you may see some demos do not work, inactive/slow email response, their developed templates/addons may not up to date etc. overall it can disappoint you easily. But still few of them are very proactive and up to date and can give you best standard support you need. I found no issues yet with CS-Cart itself.

User Profile

Osman

Verified reviewer

Information Technology and Services, 1 employee

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed October 2018

My experience with CS-Cart Multi-Vendor

My overall experience with Multi-Vendor: Engaging in the international e-commerce platform is perhaps one of the most challenging projection for me. But still I consider it worth trying li̇felong if needed. It is a time demanding job with many aspects to master.

PROS

The software's global aspect is the most attractive part in my opinion. International payment methods and shipping methods along with localization features make it the most rich featured multi-vendor software around. Its scalability and pricing consciousness is excellent and it provides full development control as an open-source script.

CONS

As a passionate user of Multi-Vendor, there is really not much to object except some features like multi-lingual export/import of data (categories only) which is really time consuming. Beyond that, qualitative themes availability in the "marketplace" falls a bit short.

User Profile

Osama

Verified reviewer

Airlines/Aviation, 2-10 employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed October 2018

Best Multi-Vendor solution

I like the fast support and the constant updates. Plus, the platform is so flexible, which makes it great with the add-ons.

PROS

I've been looking for a Multi-vendor platform for a long time. I even reach development companies to build it for me. I was willing to pay up to $30,000 to have a professional one. The market is full with the e-shopping platforms, but no one is supporting the Multi-Vendor platform as CS cart. It is easy to use and to build without any professional help. It was built from the scratch to support Multi-vendors, not like other e-commerce services where you have the multi-vendor as an add-ons feature.

CONS

You will need some time to wrap your head around the dashboard. And this is normal for all e-commerce software.

Anonymous

2-10 employees

Used daily for less than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed March 2019

CS-Cart Multi-Vendor is an Affordable, Feature-rich, and Multilingual eCommerce Platform

PROS

1- Speed: My store achieved a score of 98% on Google Page Speed Insights tool without any third-party solutions. Using only Multivendor, Digitalocean Virtual Private Server (VPS) hosting, and few server tweaks that can be found on CS-Cart forums, you can get fast, reliable and secure MultiveVendor store. 2- Easy to Install and Configure: Eventhough I am not a developer, I was able to configure most of the store features. For the installation, CS-Cart team provides an automation tool using Ansible Playbook which does most of the job for you. All you have to do is to follow the tutorial on their forum, and the tool will configure, optimize, secure the server for you on Digital Ocean. 3- Localization and Internationalization: Yes, Multivendor from CS-Cart fits and works for any language. My store using two languages; English (LTR) and Arabic (RTL). I had no issues flip as per the language direction as well as translate almost every aspect of my store. 4- OpenSource: Using Multivendor Solution, you pay less and get more! Before I go with Multi-Vendor from CS-Cart I did extensive research on which Platform I should choose. One of the main reason why I chose Multi-Vendor is that it is 100% Opensource. You own the code, you change the code, you extend it as you grow. Other platforms are expensive and encrypted code. 5- Software Structure: Multi-Vendor uses the same concept of WordPress for files overriding and theme dependency. You can build a new theme, override any template

CONS

So far I had no serious issues using Multi-Vendor. However, I would say: 1- Currency sign is not translatable. It is not an issue for currencies that use a unified Sign; such as US Dollar ( Sign is $). Some currencies, especially in my region, has different sign per language. However, I was able to translate it by hiring a developer for 1-hour work. 2- Product Naming should be reconsidered: In the beginning, I was confused between CS-Cart as a Company, CS-Cart as a Solution, Multi-Vendor as a Word, and Multi-Vendor as a Platform. To make it easier, I can explain the following: CS-Cart is a company who owns two e-Commerce solutions. One is called CS-Cart; which is a solution for online stores (Like Magento). The other is called Multi-Vendor, which is a solution for an online marketplaces

Veliša

Verified reviewer

Automotive, 11-50 employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed March 2019

More than 10 years with this THE BEST CART SOFTWARE

First multivendor shop we made at 2010. It is easy to use, wery well organized, feature-rich, user-friendly and easy customizable cart software for multi-vendor e-commerce business. It was easy to adjust it to Serbian market, language and laws. Our vendors are wery satisfied with tools they have. They can use and manage it fast, with no problems for people that have no experiance with webshops software. You can start e-commerce business with vendors personal fully featured dashboard on CS-Cart Multivendor in just little effort. Simple and the best multivendor cart software for me. You realy get what you payde for. We are very happy so far - please keep with this good work!

PROS

Complete. All we need is here. We are using CS Cart more than 10 years (our first shop started at 2009.) - for all our shops with great pleasure, and found it very easy to make, costumize and maintein. WE DID NOT HAVE ANY SECURITY ISSUE FOR ALL THIS PERIOD. Admin friendly. Everything that we need to make our cart recognisable, different and specialy prepared for each of our costumers is here. We are more then satisfied with its functionalities and support from Simtech Development and forum community. Standard features are great to start with, (it offers features that other platforms don't), but we have done many special customization - and it was very easy with tools that are already there. Advanced SEO optimization is big plus. It is easy to find a lot of 3rd party add-ons and themes at affordable prices, AND IT IS VERY EASY TO INSTALL AND USE THEM.

CONS

We have no problems or issues that we can not solve - thanks to Simtech Development :).

Astrid

Consumer Goods, 1 employee

Used daily for less than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

4

FUNCTIONALITY

4

Reviewed January 2021

Most flexibel solution for setting up a marketplace

Very good und flexible out of the box solution that needs some adaptions but once you figured out everything it works quite well. Definitely a recommendation for any marketplace!

PROS

CS-cart has lots of features and options already built in and many addons to further customize it to your needs. It works stable. The customer support was always supportive (if the problem was explained in detail). And it is the only solution I know to build a marketplace, that is scalable and professional out of the box. We screened many solutions out there. None was comparable to CS-Cart. And it has a fair price.

CONS

The Quality control of third party addons is not really good. So you have to figure out, which third party company is really professional and delivers good addons with good support (like e.g. Alex Branding). The Frontend is not state of the art, so you have to purchase a theme and some addons (like unitheme 2) and will pay some extra-money before finding the right theme and addons that are professional. The biggest issue is the payment. It might work outside EU but there are special regulations in the EU that are not addressed by the built in solution (now there is PayPal for marketplaces but PayPal doesn't offer it in Germany) - Could be solved in the future if PayPal offers this in every country but so we had to program a add-on for Mangopay on our own expenses (since the existing addons didn't work stable).

Gogulan

Retail, 2-10 employees

Used daily for less than 12 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed January 2021

Premium prices but with a premium service

In general my experience has been a little confusing with a lot of learning, but in general I'm very very happy!

PROS

So much functionality has been built in and they have great videos on youtube to walk you through some of the set up processes. There is a support subscription which is definitely worth getting, as the customer service is amazing, nearly all of my queries are answered and actioned within 24 hours! Finally they can provide you with a solution to just about everything including bespoke development and hosting, which is slightly expensive but still very convenient!

CONS

It can be very confusing when you first start out, on how to use it especially from a design point of view. I would also say that there is so much functionality, and whilst CS Cart have a user guide for market places, I would recommend creating an option to receive a user guide that has the marketplaces own branding and name in it that can be handed off to vendors who are invited to sell on the marketplace. This is because we have had to take a lot of vendor calls and make our own documentation to resolve this. I would also say that purchasing CS Cart is not enough you should be ready to pay the $100 a month for support and anything extra for hosting and development(all of which are definitely worthwhile!).

Anonymous

2-10 employees

Used daily for less than 12 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed October 2018

Marketplace App to Compete in a Competitive Space

My experience from beginning to end, from comparing different marketplace software applications, to deciding, implementation and after sales support has and continues to be a positive experience unlike may other applications. It took me many months to first search for marketplace applications, research and compare them and ask a whole lot of questions (in fact one popular marketplace I contacted them at least a dozen times without a single response!) and finally choose on one which I felt would suit my business needs.

PROS

I found this software to be feature rich similar to the world's well known marketplaces. It offers a far greater ability of control and creativity something which of course is not so with other apps. For those those who wish, there is a large choice of templates suitable to almost any type of marketplace as well as various add-on apps. the customer service is truly exceptional! Over the years I have used many different software applications but the service has always fallen short however the tech support at CS-Cart is truly exceptional.

CONS

It can be a bit daunting to proceed and work through the setup stages and get your head around some of the more technical aspects but in view of the many features of the software it is understandable.

Anonymous

2-10 employees

Used daily for less than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed November 2018

CS-Cart Multi-Vendor - A Great eCommerce script

My overall experience is Excellent. I would recommend CS-Cart to anyone. Excellent script. Very professional. Easy to use. Thank you CS-Cart Team. You guys making e-Commerce business easy.

PROS

It is easy to use and clean. A very easy to use & Excellent software with highly recommended customer service. It has more than 100 features that a marketplace requires and they still adding features according to market requirements. Multivendor is Easy for administrator, Easy for sellers and Easy for users. Everything is outstanding. And most important easy to update latest version directly from their server to my server. Within click of few buttons your multivendor script will be updated to the latest version.

CONS

So far I am not able to find anything which I like least. Everything so far is in good shape. And development team is working hard on launching the updated version according to current e-commerce trend.

Jamalla

Retail, 11-50 employees

Used daily for less than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed November 2018

Amazing Multi-Vendor solution that everyone should know about!

It took us only few days to install and start our journey with CS-Cart. We thought that CS-Cart will be only a staging solution to start our project, but later we found that we can do most of our requirements with it. Yet we have done many special customization, but the standard features are great to start with. We just face it some hard time to find good develops, plus the cs-cart community still not big enough. I personally feel that cs-cart should be the popular solution when it comes to develop eCommerce projects.

PROS

- Easy to start with it. The installation is very simple. - We are using the full Multi-Vendor solution, so the included features are very great to start a complete marketplace in few days! - The price is good comparing to the given advantages

CONS

- Not easy to find a good developer in order to do some special customization - The supporting community still not big comparing to other solutions' communities!

Anonymous

2-10 employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed October 2018

Greatest marketplace software with excellent service!

PROS

I can call it all-in-one marketplace software. The CS-Cart Multi-Vendor is very functional. They have many experienced programmers, always updating for the world-trend. They are always keep the software up-to-date. The help desk team is very helpful. Everything is professional. Moreover, they are many third-parties who can service to customize this product to fit your business. Highly recommend this product!

CONS

There is nothing I don't like. I think their develope team is working great on launching the new version to help the users rolling to the e-commerce trend.

Jeans

Retail, 2-10 employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

4

FUNCTIONALITY

5

Reviewed June 2020

It is a good tool for large projects

In the time that I have used the system I have not had any problem with the software, it is a very complete tool, easy to scale, one of the most accessible solutions on the market

PROS

It is a system that adapts to any business model, integrates with any system, we are really happy with the investment

CONS

you must have basic programming knowledge if you want to change some basic things

Reason for choosing CS-Cart Multi-Vendor

We chose this system because it is very complete, you have everything you need in one place, for the cost it is software with which you will save money

Anonymous

11-50 employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

3

CUSTOMER SUPPORT

3

FUNCTIONALITY

4

Reviewed November 2018

Right choice for small-medium and enterprise online marketplace

We are proud running our online store for few years without problems, which have about 17 million hits a month and 2.000 users access in real time, more than 5.000 products from 250 vendors.

PROS

All the features can accommodate from small-medium online marketplace to enterprise , available so many interesting plugins in the market as well certified developers. Have great stability and security, periodically get updates and patches along the year.

CONS

It will be amazing if the vendor can have their own domain store instead of only vendor page in the portal.

Atif

Retail, 2-10 employees

Used daily for less than 12 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

4

EASE OF USE

3

VALUE FOR MONEY

4

CUSTOMER SUPPORT

4

FUNCTIONALITY

4

Reviewed June 2020

Excellent tool for eCommerce comprising of everything needed.

Overall I'm very happy with CS-cart for now. Customer service takes time but it's helpful.

PROS

The product out of the box included everything needed to start my business online right away. There are multiple add-ons and integration available to fit my specific need so its easy to customize. Different payment and shipping methods are amazing. No monthly payments and no commission fee. Youtube tutorial videos for when I need help is a great bonus.

CONS

The design aspect is hard to get used to. Using blocks to arrange what goes where on the website can be challenging on its own and you have to do this for tablet, desktop, and mobile layout so webpage fits perfectly on different devices is very time-consuming. The default theme and the checkout page could be better.

Zachary

Verified reviewer

Computer Software, 2-10 employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed October 2018

Great Product

Use this for a ecommerce site/web design. Love the ease of use and modifications I can make very quickly to website. I can even insert my own code to be able to have my own stuff I need and they make it very easy to use. Customer support is great and has always been timely in responses. I've tried a few other carts and love this one the most.

PROS

Easy to Use Regular updates Easy to organize pages Easy to add vendors

CONS

Cost of renewal but they give you coupon options frequently that does help for those that need it.

Bernard

Farming, 1 employee

Used daily for less than 12 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

4

EASE OF USE

3

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed January 2021

A good product to start with fastly

I started by making a benchmark of different options. Cs-cart was the one that matched all the points I wanted to have. My objective was to be as autonomous as possible with the platform and not using all the time developers to adjust some features. After more than 8 months, I can confirm that Cs-cart is the right product for that.

PROS

The platform is rapidly functional. The Helpdesk is really great and always assist for any challenge and question. The integration of the addon is also very easy.

CONS

The Platform seems to be more adapted to B2C than B2B. Some features are not flexible enough to be changed. I started to set up at first the platform in French and it is not really easy. Several thumbnail are not clear and should be better explained.

Anonymous

2-10 employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed October 2018

Prime ECommerce Solution

My option was CS-MV because I wanted to create a solution for a local market joining many supplier into a network.

PROS

Most of the plugin are included on the package and you don´t have to buy them separately with the risk of incompatibility. User friendly, very intuitive and intuitive

CONS

The price, but considering the quality and timing of the support, including the features, it´s worthed.

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