# Omnichannel Personalization Software Reviews, Demo & Pricing - 2026 > Review of Omnichannel Personalization Software: system overview, features, price and cost information. Get free demos and compare to similar programs. Source: https://www.softwareadvice.com/ecommerce/omnichannel-personalization-profile --- [Home](https://www.softwareadvice.com/) / [eCommerce Software](https://www.softwareadvice.com/category/4340-ecommerce/) / Omnichannel Personalization Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. Overview # Omnichannel Personalization 2026: Benefits, Features & Pricing Wondering if Omnichannel Personalization is right for your organization? Our eCommerce Software selection experts can help you in 15 minutes or less. On this page - Overview - User Interface - Popular Alternatives - Pricing and Plans - Features - User Reviews ## Overview Omnichannel Personalization 4.3 [(3)](https://www.softwareadvice.com/ecommerce/omnichannel-personalization-profile/#reviews) Pricing Pricing available upon request ### About Omnichannel Personalization Omnichannel Personalization was developed by Algonomy, formerly Rich Relevance, to support direct-to-customer brands, enterprise retailers, and B2B e-commerce companies in setting themselves apart through one-to-one personalized customer experiences. Available in English and Portuguese, the tool is geared toward online retailers in the UAE, Brazil, and Central Europe. Using AI, it delivers a deep-learning personalization engine (DLRM) with over 150 OOTB strategies, dynamic segmentation, and unified user profiles in real-time and at scale, up-selling and cross-selling products to every customer. Users can focus on customer-relevant campaigns that can boost engagement and sales share, rather than having to choose between tactical conversion goals and LCV. Thanks to multivariate testing (MVT), users can measure the effectiveness of product placement, layouts, and merchandising strategies with their live shoppers, generating first-hand brand data and buyer insights. Wondering if Omnichannel Personalization is right for your organization? Our eCommerce Software selection experts can help you in 15 minutes or less. ## Omnichannel Personalization User Interface ## Popular Omnichannel Personalization Alternatives Main Product Omnichannel Personalization 4.3 [(3)](https://www.softwareadvice.com/ecommerce/omnichannel-personalization-profile/#reviews) Ratings Breakdown - 3.33Ease of use - 3.67Value for money - 4.0Customer support - 4.0Functionality Pricing Available upon request Get Price Alternative Product [Lucky Orange](https://www.softwareadvice.com/bi/lucky-orange-profile/) 4.7 [(260)](https://www.softwareadvice.com/bi/lucky-orange-profile/reviews/) Ratings Breakdown - 4.64Ease of use - 4.58Value for money - 4.70Customer support - 4.59Functionality Pricing Starting at $39.00 per month Get Price Alternative Product [Kustomer](https://www.softwareadvice.com/customer-experience/kustomer-profile/) 4.6 [(79)](https://www.softwareadvice.com/customer-experience/kustomer-profile/reviews/) Ratings Breakdown - 4.59Ease of use - 4.42Value for money - 4.68Customer support - 4.58Functionality Pricing Starting at $89.00 per month Get Price Alternative Product [NiceJob](https://www.softwareadvice.com/review-management/nicejob-profile/) 4.9 [(203)](https://www.softwareadvice.com/review-management/nicejob-profile/reviews/) Ratings Breakdown - 4.85Ease of use - 4.79Value for money - 4.91Customer support - 4.80Functionality Pricing Starting at $75.00 per month Get Price Alternative Product [UXPressia](https://www.softwareadvice.com/customer-experience/uxpressia-profile/) 4.8 [(80)](https://www.softwareadvice.com/customer-experience/uxpressia-profile/reviews/) Ratings Breakdown - 4.74Ease of use - 4.56Value for money - 4.79Customer support - 4.55Functionality Pricing Starting at $36.00 per month Get Price Alternative Product [Personyze](https://www.softwareadvice.com/website-monitoring/personyze-profile/) 4.6 [(16)](https://www.softwareadvice.com/website-monitoring/personyze-profile/#reviews) Ratings Breakdown - 4.25Ease of use - 4.47Value for money - 4.53Customer support - 4.63Functionality Pricing Starting at $225.00 per month Get Price ## Omnichannel Personalization Pricing and Plans Starting price: $0.01 Free Trial Free Version Basic $0.01 No plan information available Confused about pricing? We've got you covered. Get a personalized pricing breakdown tailored to your specific needs—no guesswork, no generic estimates. ## Omnichannel Personalization Features - Popular features found in eCommerce CRM Data Security Inventory Management Mobile Access Multi-Channel Marketing Multi-Store Promotions Management Returns Management SEO Management Shipping Management - More features of Omnichannel Personalization Abandoned Cart Saver A/B Testing Account Based Marketing Alerts/Notifications API Behavioral Targeting Behavior Tracking Campaign Management Campaign Segmentation Catalog Management Content Analytics Content Management Contextual Targeting Credit Card Processing Customer Profiles Customer Segmentation Customizable Branding Customizable Forms Customizable Templates Discount Management Drag & Drop Email Management Email Marketing Engagement Tracking Experience Management Loyalty Program Multi-Campaign Multi-Channel Management Multi-Currency Multi-Location Order Management Order Tracking Purchase Order Management Real-Time Analytics Real-Time Data Real-Time Reporting Recommendations Reporting/Analytics Reporting & Statistics Sales Order Management Social Media Integration Template Management Templates Third-Party Integrations Website Analytics Website Management Website Personalization WYSIWYG Editor ## Omnichannel Personalization User Reviews Overall Rating 4.3 Ratings Breakdown 5 33% 4 67% 3 0% 2 0% 1 0% Secondary Ratings Ease of Use 3.3 Value for money 3.7 Customer support 4.0 Functionality 4.0 Have you used Omnichannel Personalization and would like to share your experience with others? Allan Bo C. Verified reviewer Information Technology and Services 1001-5000 employees Used daily for more than 2 years Review source Reviewed August 2018 Endless possibilities 5 Ratings Breakdown 4 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: Being able to personalise the customer journey to an extend where it is not creepy, but rather beneficial and uplifting for the customers is increase both sales and more importantly improving the customer journey. Cons: The software is very complex and therefore requires that you spend a lot of time working in their portal, creating rules and tweaking priorities in order to fully grasp complexity and interdependencies. Read More SB Simon B. Retail 201-500 employees Used monthly for more than 2 years Review source Reviewed November 2018 Create and Craft 4 Ratings Breakdown 3 Ease of use 3 Value for money 3 Customer support 4 Functionality Pros: There is a vast array of options available, allowing you to manipulate every section of the website depending on your needs. However, the algorithms in place, along with the multiple strategies mean you don't have to delve into the minutiae if you don't need to Cons: The reporting has long needed improving in terms of knowing which products have performed well, although this is now being improved with the introduction of a new suite of reports. Read More JN Joseph N. Retail 10000+ employees Used daily for more than 2 years Review source Reviewed August 2018 Good 4 Generally good, no issue of the quality of product recommendations, disappointed fairly frequently data rollup fails (so half a days data is missing for up to 72 hours) but Rich Relevance do not advise that this happens upfront, I need to raise a ticket each time causing unnecessary admin - have noted my concerns but was advised that Rich Relevance do not have the resource to communicate when this issue occurs. Ratings Breakdown 3 Ease of use 3 Value for money 4 Customer support 3 Functionality Pros: Displays a good level of AI product recommendations without a need to manipulate results. Makes best, relatively accurate output for new products as to what product recommendations display. Cons: Reporting limitations. Want/need a view of performance at line level. Read More Showing 1 - 3 of 3 Reviews ## Other Top Recommended eCommerce Software [Wix](https://www.softwareadvice.com/crm/wix-profile/) **4.4** (10696) Recently recommended **0** times [Shopify](https://www.softwareadvice.com/retail/shopify-profile/) **4.5** (6693) Recently recommended **0** times [Squarespace](https://www.softwareadvice.com/publishing-and-subscriptions/squarespace-profile/) **4.5** (3402) Recently recommended **0** times [NetSuite](https://www.softwareadvice.com/accounting/netsuite-financials-accounting-software-profile/) **4.2** (2044) Recently recommended **0** times Stuck Between Options? Our experts can help you compare Omnichannel Personalization with other top options, so you can find the best fit for your needs. ## See what companies are saying about Software Advice