All Pixpa Reviews
1-25 of 445 Reviews
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Matthew
Photography, 1 employee
Used less than 12 months
OVERALL RATING:
5
Reviewed July 2022
A breath of fresh air
Salman
Verified reviewer
Photography, 1 employee
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed October 2021
Best website builder for photographers
couldn't be happier with Pixpa. I tried almost every other platform there is but finally went with Pixpa. They are straightforward with their pricing and honestly, it's the best value you can find out there! I went with their all in one package which is an extremely good value for money.
PROSEverything about starting and deploying your website is super easy. The eCommerce section and where you sell your photos for print does get a little confusing though. However, once you figure it out, it's super straightforward
CONSI feel like some of the features have some overlaps with each other. Not that it's a bad thing, but it does take some time to figure out which one you should use. However, their customer service always helps super fast!
Reason for choosing Pixpa
Value for money. No hidden fees. Great customer service even before I purchased a plan
Reasons for switching to Pixpa
The guys at Smugmug weren't straightforward with their pricing and fees. I paid $30 a month for a plan where I could sell my photos as well. After I spent days preparing my website and files, I realized they also charged 15% per sale!!! This was not mentioned when you buy a plan, it was somewhere deep in the guides for starting your website!
Vendor Response
Hello Salman! We are very happy to know that Pixpa has been able to meet your needs. We are currently working on adding more help articles and tutorial articles to make the learning curve easier for new users. Thank you for your detailed review. Your feedback is crucial to us in improving our platform and helping us grow! - Mia
Replied November 2021
Ya Wen
Photography, 1 employee
Used weekly for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed June 2023
Responsive Customer Service & Beautiful Design
Website building
PROSPixpa's customer service is very responsive and helpful. Whenever I encounter problems, I get helps and assistance in short time, which enables me to proceed to design a website that I want. The flexibility of design promises one to unleash creativity with elegance and functionality.
CONSThe only two aspect that I wish to be improved further is website's integration of multilingual website and booking appointment system. So far there are limits on these two features, I hope in the near future Pixpa can offer us with better solutions.
Reason for choosing Pixpa
More cost-effective
Reasons for switching to Pixpa
Cost-effective, comprehensive features that are enough for me to use currently but still need more improvements
Vendor Response
Thank you for your wonderful review of Pixpa! We're delighted that you've had a positive experience with our responsive customer service and find our design flexibility inspiring. Regarding your feedback about multilingual websites, we have now introduced integrations with Gtranslate.io and Weglot that make it easy for you to create a multilingual website.
Replied November 2023
Jessica
Leisure, Travel & Tourism, 1 employee
Used daily for less than 6 months
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
5
FUNCTIONALITY
4
Reviewed March 2024
Easy to Get Started & Templates Look Good
I most appreciate that Pixpa makes it easy to get a nice and professional looking website up an running without a large financial investment and without much knowledge or experience in web design. It's easy to see the changes I make on the website and it's easy to reverse the changes if I don't like it.
CONSWhere I see that Pixpa could improve is the formatting of photos (being able to use more photo sizes) and changing the layout of the online store.
Reason for choosing Pixpa
I chose Pixpa over other website builders because of the low cost and it's compatibility with my domain resgistrar, Hover.
Vendor Response
Hi Jessica, Thank you for your valuable feedback! It seems that you missed rating Pixpa for our customer support (currently, it's at 0/5). Due to that, your review has rated Pixpa an 8/10. Could you please have a look again at your review and see if you would like to rate Pixpa's customer support. Best, Pixpa Team
Replied March 2024
Richard
Facilities Services, 1 employee
Used weekly for less than 6 months
OVERALL RATING:
3
EASE OF USE
3
VALUE FOR MONEY
4
FUNCTIONALITY
3
Reviewed July 2022
My Pixpa thoughts
My site is out there, I am pleased for that, editing is easy, like that, working in the software is a struggle for me not sure why. I will persist mostly because it is inexpensive to use.
PROSWas looking for an inexpensive manner to get our recovery site on the Internet. Pixpa met that requirement. Needed it to be simple to use, on first use it seemed to be just that, simple and easy. The software did have a couple of instructional video's which were helpful. The posting of the site was well handled by my host and Pixpa, liked that.
CONSThere is not enough simple step by step instructions, the existing videos are not current to the software. There is an assumption that I as a user understand many of the terms used in website building. As the software appears to be only for Photo focused business there is little to indicate it can be used for other types of websites. I did see the potential, so went ahead with it
Reason for choosing Pixpa
Pixpa is a stand-alone software I did not need to buy WordPress or any other product. Pixpa also is less costly for our simple requirements.
Vendor Response
Hi Richard! We are delighted to hear that Pixpa could help in making your website-building experience successful. We are constantly striving to grow and improve as a platform and your feedback is important for that. Please reach out to our Customer Support team for any issues you have with your website. We always keep our users first! Thank you for your review. - Team Pixpa
Replied December 2022
Anonymous
2-10 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed December 2023
Heartfelt Appreciation for Pixpa and Outstanding Service by [sensitive content hidden]
Dear Pixpa Team, I am writing to express my sincere appreciation for the outstanding platform and services your company provides. Pixpa has truly been a game-changer for my business, offering a comprehensive solution with all the necessary features for website development and promotion. What sets Pixpa apart is not only the wonderful product you offer but also the exceptional service that accompanies it. I want to extend my gratitude to the entire Pixpa team for their commitment to excellence. I would like to highlight the exemplary service provided by [sensitive content hidden]. His dedication to customer support is truly commendable. [sensitive content hidden] has been available 24/7, ensuring that no query or concern goes unaddressed. Even with the tightest deadlines, he has consistently delivered prompt and efficient assistance, going above and beyond to support the development and maintenance of my website. Moreover, I am impressed by the affordability of your product, making it accessible to a wide range of businesses. Pixpa's combination of a high-quality product, excellent service, and competitive pricing is truly remarkable. In conclusion, I am a satisfied customer who not only values the Pixpa platform but also recognizes the exceptional contributions of [sensitive content hidden]. Thank you for providing a wonderful solution that has significantly contributed to the success of my online presence. Best Regards, [sensitive content hidden] Professional Photographer
PROSVery Good Services at all time. No single delay to solve your issue.
CONSNot yet felt as such any cons.Whenever I face any issue, I will write here for sure
Vendor Response
Thank you for your kind words about Pixpa! We're delighted that our platform and support team have positively contributed to your business's success. Your recognition of our affordability and dedication to quality service is greatly appreciated. We're thrilled to be a part of your online journey and look forward to continuing our support. Best, Pixpa Team
Replied January 2024
Jan-Willem
Verified reviewer
International Trade and Development, 1 employee
Used weekly for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed November 2023
Very good platform to build quick and easy good websites and landing pages
Excellent tool for small companies to make a representable website. Also nice if you want to have a portfolio.
PROSCompared with other expensive tools Pixpa is easy, quick to set up. Also the customer service is very quick and helpfully. I use this tool already years and it works for me the best.
CONSThe amount of possible templates could be more extend. Also to support a better strategy to use SEO could be helpful.
Reason for choosing Pixpa
It fits exactly to what I am looking for.
Reasons for switching to Pixpa
Leadpages are much more expensive and for the difference it gives partly some add ons.
Vendor Response
Thank you for your positive feedback on Pixpa! We're glad you find our platform easy to use and our customer service helpful. We're working on adding more templates and improving our SEO capabilities to enhance your experience further. Your input is valuable, and we appreciate your continued support.
Replied November 2023
Norma
Photography, 1 employee
Used weekly for more than 2 years
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed March 2024
I have been using Pixpa for years and I'm really happy with it.
Ease of use, professional looking templates and reasonably priced. Great customer service, they are always prompt and helpful.
CONSThe SEO development could be improved. More help needed for SEO dummies like me.
Reasons for switching to Pixpa
Pixpa is much cheaper and easier to use.
Vendor Response
Hi Norma, Thank you for your long-standing support and for sharing your positive experience with Pixpa! We're delighted to hear that you appreciate our ease of use, professional templates, affordability, and customer service. We take your feedback on SEO development seriously and are constantly working to enhance our SEO features and resources to better support all our users, including those new to SEO. We're thrilled that Pixpa's value and user-friendliness were key factors in your switch from Wix. Your continued satisfaction is our top priority, and we look forward to supporting your success for many more years to come! Best, Pixpa Team
Replied March 2024
Maria
Arts and Crafts, 1 employee
Used weekly for more than 2 years
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
3
CUSTOMER SUPPORT
1
FUNCTIONALITY
2
Reviewed March 2024
Mromo art
I been trated not very good I got trapped with the payment first not registered and scared me when my page showed erased , no matters if was paid for two years , second I don’t know how limitation will be minimum images , no store so frustrating, I get cornered do pay more … and the team was taking super long to help and answer my daughter that caused me a lot of stress I’m the painter mromo
PROSI easy access and good quality of images
CONSThe limited images and no store no way to show how many people see my web site I’m sad with the service , is not fast help of the team
Vendor Response
Hello Maria, Thank you for sharing your experience, and I'm sorry to hear about the challenges you've faced. We strive to provide clear information and transparent service, so I'd like to address your concerns. Regarding image limits and store features, all details about what's included in each plan are available on our Pixpa pricing page. This is to ensure you can choose the plan that best fits your needs without surprises. Having said that, your peace of mind is crucial to us. If you feel that Pixpa is not the right fit for you for any reason, we offer a 30-day money-back guarantee on all plans. We appreciate your feedback as it helps us improve. Our team is here to assist you in getting the most out of your Pixpa experience. Best regards, The Pixpa Team
Replied March 2024
Roni
Entertainment, 1 employee
Used monthly for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed March 2024
A models review
I love ease of website builder an. d the sleek look.
CONSWhen linking from youtube i continued to have Problems uploading videos .
Vendor Response
Hi Roni, Thank you for sharing your feedback on Pixpa! We're glad to hear you're enjoying the ease and sleekness of our website builder. It's wonderful to know that our platform has been able to meet your aesthetic and functional needs. We're sorry to hear about the issues you've experienced when linking videos from YouTube. If you haven't already, we encourage you to reach out to our customer support team for assistance with this issue. They're here to help ensure that your Youtube videos are embedded successfully and that your portfolio stands out exactly as you envision it. Thank you for choosing Pixpa, and we're excited to be part of your journey in creating a stunning online presence. Best, Pixpa Team
Replied April 2024
Noel
Photography, 1 employee
Used weekly for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed April 2024
Very easy to use
It's way cheaper than most website builders and its very easy to use. I love that I can make client galleries aswell. The customer service is great!
CONSI would have liked a bit more freedom in how I set-up my pages. The blocks are very big and I don't always have the layout I want.
Vendor Response
Hi Noel, Thank you for taking the time to leave such a positive review! We're thrilled to hear that you find Pixpa not only cost-effective but also user-friendly, especially for creating client galleries. It’s great to know that our customer service has met your expectations as well! We appreciate your feedback regarding the desire for more flexibility in page setup and layout sizes. We’re always looking for ways to enhance our platform and will definitely consider your suggestions for future updates to provide more customization options. Thanks again for your insights and for being a valued member of the Pixpa community. Your feedback helps us grow and improve! Best, Pixpa Team
Replied April 2024
Eve
Photography, 1 employee
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed September 2021
Excellent choice for photographers
The best customer service in website templates! Building the site felt like having a personal assistant on call to help every step of the way. Every question I had was not only answered very quickly but often even solved directly by the PIXPA team. It was like having your own web designer for free! My favorite team to work with!
CONSNo cons so far ...and I have been using it for three years!
Reason for choosing Pixpa
Better pricing, great customer support, flexible product window sizing for photography prints that don't fit into square windows
Reasons for switching to Pixpa
Bad customer service , constant price increases after first year deals
Vendor Response
Hi Eve! 3 years is a long time and we are incredibly happy that you have had such a great experience with us! Its great to know that our Customer Support team was always there to help you with everything you need! We take customer service very seriously. Thank you for leaving us your lovely review! - Mia
Replied September 2021
Ira
Photography, 2-10 employees
Used weekly for more than 2 years
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed November 2021
Photography Studios - most comprehensive website you will find.
This site gets our studio out there. It allows us to look professional. I have had many comments about how nice we look through our site - and that is because of the behind-the-scenes work and help we get from Pixpa.
PROSThis is a plug and play, complete site for photography. Everything you need (and more) is right at your fingertips. Want to create multiple galleries? Check! Want to create galleries within galleries? Check! Want to be alerted of an order? Check! Just want a place to display your artwork? Check! Want to create a blog with photo inserts, etc.? Check! Just about anything you can want to do as a photo studio is right here. Photo templates, SEO, galleries, shopping carts, client-only pages, etc. I looked at NINE possible websites to create the look and feel that I wanted as a studio photographer and artist. NONE compare to Pixpa.
CONSI love most things. I really had to think hard about what I don't like. If anything, I would have to say that the web-building software is COMPLEX. I come from the computer industry and owned computer stores and ISP service. I understand web-building! But there have been times I have had to ask how to do something. The thing is, this isn't really a negative because they ALWAYS answer you questions quickly and with impromptu tutorials showing you how to do things step-by-step!
Reason for choosing Pixpa
Pixpa offered the most for our money. They aren't the cheapest website builder we found, nor are they the most expensive. They are, however, the most feature-rich site of all the sites we researched.
Reasons for switching to Pixpa
We had a lot of issues with Redframe. Our website would go down, our website template changed, they changed servers at one point and our site was down for more than a month. Plus they didn't offer as much as Pixpa
Vendor Response
Hello Ira! Thank you very much for taking the time to leave us such a detailed and kind review! We are very glad to know that Pixpa was able to give you exactly what you needed to create your beautiful website. Nothing makes us happier than seeing our users happy! Customer service is always our first priority and so we are very happy to hear that our Customer Support team was able to promptly and consistently assist you wherever required. Thank you for choosing Pixpa and for taking the time to leave us your feedback! - Mia
Replied November 2021
Ed
Photography, 1 employee
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed October 2022
Pixpa is easy to use, setup in minutes and amazing support
I like the fact it's easy to setup, and the support staff is amazing and is always available to help.
CONSSometimes I run into issues, but the ease of entering HTML code is wonderful. Just wish I could do online booking.
Reasons for switching to Pixpa
The all in one, photo gallery for my clients, the eCommerce and website.
Vendor Response
Hi Ed! Thank you for your review. We are happy to know your experience with Pixpa has been a positive one. We constantly strive to improve our platform and add more features and upgrades as per the needs of our users. Your feedback is important in helping us achieve that. - Team Pixpa
Replied December 2022
Deborah
Photography, 1 employee
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed September 2021
GREAT Customer Service
I have doubled my clients since launching my website. It looks very professional and it's easy for clients to navigate. I also post on social media with links to the website so I have more people visiting my site.
PROSI've been hesitant building a website because it can get confusing and overwhelming. With Pixpa I was able to contact support staff when I had questions. They always answered quickly and I was able to keep working. Also, they produced little videos to help show me what I needed to do. I couldn't have built a website without their quick help
CONSI haven't come across anything I'm not happy with.
Reason for choosing Pixpa
Having the support staff to help me as I had questions helped me get my website built and up-and-running in record time.
Reasons for switching to Pixpa
Zenfolio was too confusing for me.
Vendor Response
Hi Deborah! We are so glad to here we were able to help you double your clientele and expand your business! How amazing is that! Also glad to know that our Customer Support team were able to look after your every need! Customer service is definitely always our first priority! Thank you for taking the time to leave us a review. - Mia
Replied September 2021
Heather
Graphic Design, 1 employee
Used weekly for less than 6 months
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
5
FUNCTIONALITY
4
Reviewed November 2022
Better alternative to Squarespace/Format
I'm creating a design portfolio and will be transferring my art portfolio to Pixpa based on the amount of features, the ease of use, customization options, and all for a better price.
PROSPixpa seems to offer exactly what I need for a reasonable price. I used to pay double what I'm paying now for my Pixpa site for a service that offered less functionality, less customization, and capped the number of galleries I was allowed at much less than I'm getting with Pixpa. The templates are designed thoughtfully and are very dynamic - there is plenty you can do with your website.
CONSThe website builder tool has a lot to offer, but at times I feel it could use more drag-and-drop functionality.
Reason for choosing Pixpa
Pixpa seemed to offer the same quality of service and the same features, but for less.
Reasons for switching to Pixpa
I was looking for a better price. Also, my Format subscription capped the number of images and galleries I could have at a much lower number than the subscription I started with Pixpa.
Vendor Response
Hi Heather! Thank you for choosing Pixpa as your website builder! It's wonderful to know that you had a great experience with Pixpa! We keep our Clients' needs and satisfaction first and it makes us very happy to hear that we could provide you with exceptional professional service! Thank you for taking the time and leaving this lovely review! - Team Pixpa
Replied December 2022
Claire
Photography, 1 employee
Used weekly for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed December 2021
Perfect Service to Make Your Perfect Website!
Absolutely wonderful, easy to use, and amazing customer support.
PROSPixpa offers a variety of templates for you to choose from and edit to your hearts content. They have an amazing customer support team that helps you with anything you are not understanding or need help with. Highly recommend Pixpa for anyone needing a user friendly, pretty, and accessible website to fit your branding and all your website needs.
CONSI would like to see Pixpa allow me to create my own user names for my master log in page, which I utilize for my clients to log in and see their finished galleries.
Reason for choosing Pixpa
I loved the pricing along with how the galleries worked. I honestly would not have gone with Pixpa without having the free trial first.
Reasons for switching to Pixpa
Pricing and capability to what I was looking for.
Vendor Response
Hi Claire! We are thrilled to be your perfect service for your perfect website! Our number one priority has always been customer service because we believe in putting our users' first in everything we do. So, it's awesome to know that you had such an amazing experience with our Customer Support team! Thank you for your lovely review and your valuable feedback and suggestions! - Team Pixpa
Replied December 2021
Rahul
Arts and Crafts, 1 employee
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
FUNCTIONALITY
5
Reviewed December 2022
Very happy customer, looking forward for this long term journey.
I’m new customer to Pixpa. As a photographer, I was looking for platform that would let me set up my website with minimum to no coding. After researching a bit, i narrowed down to Pixpa. I’ve to say, I’m more than happy and much more relaxed with what Pixpa is offering and i’m more than satisfied to endorse this platform. This is exactly what i was looking for in terms of my website partnership. At this point, I’m staying with Pixpa unless they force my hand with crazy price hikes down the line but based on support and fair business practice and prices they shown me, it seems highly unlikely. What remains to be seen is, how can i use this platform to publish or tell my story.Very happy customer, looking forward for this long term journey. Thanks,Rahul
PROSFollowing were key point of my “happiness”1. They did not package services like workspace and domain service. They gave and suggested good option but allowed me to have control over the plan structure and provide smooth integration across all key platforms i was looking at. 2. No matter how much they simplify, creating website is going to have certain technical aspects (as they should to provide users with flexibility). Being in IT industry and slightly blunt, i tried to “Just do it”. Intention was, i should get errors and let me see how Pixpa help me with those. Plan was to see if Pixpa is long term platform or just short term. By god, i was up for treat. I got errors and i got step by step articles and videos to fix those and they worked spot on !!3. In my opinion and so far observation, Pixpa seem to have paid attention to minute details and accepted feedback and integrated it to make it easier for other people.
CONSThis is not exactly "Cons" but i work in software industry and i write complicated code for living. They have strong framework (which is how it should be). Unless you get grip on this framework, you won't be able to put foot down. In my book, that is not Con but actually a great thing. But for some, who doesn't have even 5 mins to read the articles and just doesn't have patience to carefully look at error and go to right link, this will be con. (Personally i love Pixpa for this and i don't recommend you “directly putting foot down”.)
Vendor Response
Hi Rahul! We are thrilled to know that you have had such a great experience with Pixpa. We're very glad to have given you no room for complaint when it comes to building your website. Complete customer satisfaction is always our prime goal! - Team Pixpa
Replied December 2022
Stacey
Photography, 1 employee
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed October 2021
Pixpa Review
Pixpa is an all in one program, I haven’t been able to find any other one that includes as much as Pixpa does.
PROSI love that Pixpa had all the features I was looking for in a website host. Not having to have a handful of subscriptions to multiple places was what I was desperate to find and I am so glad I have discovered it! The team is top notch with communication and are always there to help me with any question I might have!
CONSI would love to see the program have some more custom tools geared towards a photography business, for services I would love to see a deposit/retainer and tip option.
Reasons for switching to Pixpa
I switched because Pixpa did both of the above and I was looking for 1 subscription to do it all.
Vendor Response
Hello Stacey! We are very happy to hear that Pixpa has been able to meet your needs and requirements. We are glad that our Customer Support team was able to help you out and answer your queries whenever needed. We take customer service very seriously. Thank you for taking the time to leave us your valuable feedback and suggestions. We are constantly working to make our platform better adapted to the needs of our users and your feedback is an important part of that process! - Mia
Replied November 2021
Don
Photography, 1 employee
Used weekly for less than 2 years
OVERALL RATING:
4
EASE OF USE
3
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed October 2021
A Good, Basic Website Developer/Host
Pixpa is perfect for what I want – a showcase for special photographic images. I do not sell, so I do not use their shopping system. The customer support is excellent. You can work with a live chat line at any time. The support personnel are very quick to respond and are extremely helpful. They are as good (probably better) than any other provider.
PROSPixpa is very similar (very similar!) to SquareSpace but at a lower cost. There are some interface differences between the two and some things are better on SquareSpace and some are better on Pixpa. For me, I like how picture size is controlled with dragging a handle on the picture, rather than SquareSpace's very clunky spacers.
CONSSometimes it is not too clear where to make a setting or adjustment. Pixpa seems to put settings all over the place. But you get used to it. Also, there are sometimes that there seems to be some extra space that I cannot seem to get rid of. I am sure I am missing a setting somewhere, but that goes back to my first point.
Reason for choosing Pixpa
Price and photo sizing method.
Reasons for switching to Pixpa
I had some issues with Weebly.
Vendor Response
Hi Don! We are very happy to know that you have had a positive experience with Pixpa. Good to hear that our customer support team was able to help you out promptly whenever needed. Customer service is always our prime focus. We are currently working on adding more help articles and tutorial videos to make the learning curve easier for our new users. Your feedback is very important to us in helping us grow. We are striving to make our platform better adapted to our users' needs and requirements. Thank you for leaving us your review, your feedback is very valuable to us. - Mia
Replied November 2021
Cameron
Photography, 1 employee
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed May 2022
Pixpa is Five Star!
My decision to go ahead with Pixpa has been one of the best I have made with respect to hosting my galleries and especially so with the functionality of a blog. By having this option, I am now able to add html5 + js in the Pixpa studio and showcase my interactive videos and see some good cash flow.
PROSIn addition to increased functionality from my previous host and substantially reduced cost (close to 60%!), Pixpa displays my galleries in a most pleasing and dynamic manner. There are numerous options for design elements and if you happen to choose one style that you soon become tired of, with a click you’re back to your original choice. The team behind Pixpa has obviously spent plenty of time in enabling photographers to implement a design layout that suits their specific needs.
CONSIt took a while to become familiar with the GUI in the studio builder, but it was just a matter of time working with the tools and I was up and running. Also, management was prompt and helpful with my requests.
Reasons for switching to Pixpa
A few short months ago I began looking for an alternative platform to host my website, The Narrative Lens. I had been hosting it at Photoshelter for a few years and although I was not dissatisfied as such, I was looking for more functionality. After applying my DD, I finally chose Pixpa, for I not only acquired more functionality by incorporating a blog, but have done so at a much better price than with my previous host.
Vendor Response
Hi Cameron! We're very happy to know that your experience with Pixpa was 10/10! Nothing makes us happier than seeing our users' happy. Thank you for your reveiw! - Team Pixpa
Replied July 2022
Jenn
Design, 1 employee
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed October 2022
Pixpa fuels my business and online sites since 2018
It's been the best experience ever in using a website and blog platform!
PROSI love how easy it is to change templates, customise layouts, and that their customer service is there all the time from within the editor. They also have added so much functionality on a continual basis, and have accomodated me as much as they can when I have a feature request.
CONSSometimes, the formatting has be done a couple times as a change won't stick or appears not to have stuck. The only thing that seems to be missing is an ability to plug in functions like on wordpress. But, so far that is minor.
Reasons for switching to Pixpa
wordpress' constant need for updates, function clashing, and lack of direct support.
Vendor Response
Hello Jenn! It's awesome to see you enjoying Pixpa so much! We are constantly growing to improve as a platform and better meet the needs of our users. Your feedback is valuable to us in helping us reach that goal. Thank you for your kind review and feedback. - Team Pixpa
Replied December 2022
Lea
Photography, 1 employee
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed June 2021
Amazing, easy to use and great customer support
I love this because it’s so easy to create a professional website with it, one that I can not only show clients as a portfolio but also to have a great platform to send the photos to them. It helps with the business for sure. And I have never in my life found such a great customer service nowhere on the internet. I contacted them many times and they solved all of my issues super fast. They are amazing at what they do, only for this one thing (customer support) I would stay with them. I’m honestly a fan!
CONSI like everything about the software honestly. Maybe I could use an easy calendar like booking system which is built in so that I can get bookings super easily from the site. And would be good to have some templates for pricing/packages. Otherwise it’s amazing!!!
Vendor Response
Thank you Lea for choosing Pixpa for your website. We absolutely love your work and your website looks great!
Replied June 2021
Stephen
Photography, 1 employee
Used weekly for more than 2 years
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed October 2022
Pixpa Photographer review
The client gallery with ecommerce is the most important feature to me allowing me to upload galleries and sell prints and digital downloads to clients
CONSI've experienced. few glitches with the website but customer support fixed these issues really quickly. The customer support is fantastic.
Reason for choosing Pixpa
Mainly price although prices have increased.
Vendor Response
Hi Stephen! We are very happy to know that you have been enjoying our platform! Good to know that our Client Galleries and e-commerce facilities have been able to help you handle your needs all in one place! We regret the glitch you faced. We encourage you to reach out to our Customer Support team for any issues you have with your website. We always keep our users first! Thank you very much for your detailed review. - Team Pixpa
Replied December 2022
Isaiah
Photography, 2-10 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed October 2021
Pixpa for Photographers
Pixpa is an effective tool to deploy and store my photography portfolio online.
PROSEase of use, value for money, good support.
CONSSome features such as a horizontal scroll carousel on mobile or arrows to advance left and right would be really useful and appreciated but they often take a long time to implement.
Reason for choosing Pixpa
Price, features.
Vendor Response
Hello Isaiah! We are very glad that you have had such a positive experience with Pixpa. Your feedback is important to us in helping us grow and making our platform better suited for our users. Thank you for your review. - Mia
Replied October 2021