About PrestaShop

PrestaShop is a customizable, open-source eCommerce platform that helps businesses create an online storefront using predefined themes. Sellers can create a catalog, track inventory of each product, configure payment or shipping options and link the website to local or international platforms to boost sales.

Key features of PrestaShop include store customization, product management, payment processing, customer engagement, promotions or discounts and shopping cart. Businesses can use the solution to create legal-specific blocks or CMS pages, ensuring order checkout in compliance with European laws. Stores can also configure coupons, highlight product pages using call-to-action prompts and engage in affiliate marketing.


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Supported Operating System(s):

Windows 7, Windows Vista, Windows XP, Mac OS, Linux, Web browser (OS agnostic), Windows 2000, Windows 8, Windows 10

166 Reviews of PrestaShop

Average User Ratings

Overall

4.25 / 5 stars

Ease-of-use

4.0

Value for money

4.5

Customer support

4.0

Functionality

4.0

Ratings Snapshot

5 stars

(77)

77

4 stars

(65)

65

3 stars

(17)

17

2 stars

(2)

2

1 stars

(5)

5

Likelihood to Recommend

Not likely

Very likely

Showing 1 - 5 of 166 results

July 2019

User Profile Picture

Alicia from Vinco Orbis Proyectos SA de CV

Verified Reviewer

Company Size: 51-200 employees

Industry: Computer Software

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

3.0

Value for money

4.0

Functionality

5.0

July 2019

Solid e-commerce solution

It's a great product, however you do need a developer team to have it fully set up. If you have a dev team, this is the best option since you can have pretty much unlimited customization options.

Pros

Prestashop is a wonderful solution for creating a fully personalized e-commerce website. I also has a wide range of add-ons to complement what you're looking for. This add ons include solutions for gateways for payments, marketing, and design/display.

Cons

Add-ons can be a bit expensive. Also the learning curve for the admin users can be pretty steep.

Reasons for Switching to PrestaShop

Ease of use and to eliminate the need for Magento trained developers.

February 2021

Olusegun from Self-Employed

Verified Reviewer

Company Size: 1 employee

Industry: Computer Software

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

4.0

Value for money

3.0

Customer support

3.0

Functionality

5.0

February 2021

A Beautiful User Interface Shopping Cart Software

Its a great shopping cart software , it only needs the developer of the shopping cart to make the admin dashboard to be easy to use, then all countries needs to be added by default in their future versions. As for the front end design, its perfect! then

Pros

I so much love its themes because they're so elegant and responsive on all devices. Prestashop also has some nice plugins which are free then i love its product image zoom feature. Then cross-selling products on Prestashop is excellent. Ability to install different languages at the admin dashboard so that the website visitors can translate the store in their respective languages is great.

Cons

Prestashop themes are expensive and their customer support doesn't respond on time which isn't good enough. All countries aren't installed in the localization section of the admin dashboard which will hinder those buyers from the excluded countries from completing their transactions. Whenever you have issues at the admin dashboard section, you must have a basic PHP knowledge to fix it

Reasons for Choosing PrestaShop

The front end design of Prestashop and i don't know much about 3dcart so that made me choose Prestashop over 3dcart

Reasons for Switching to PrestaShop

most of the modules of xCart are premium and costly then they aren't easy to install, any error while installing the modules can affect the entire website

May 2021

Rodrigo from Estrategias Digitales

Company Size: 2-10 employees

Industry: Computer Software

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

3.0

Value for money

3.0

Customer support

2.0

Functionality

4.0

May 2021

It feels like penguins in the North Pole

I've had several bad experiences with this software, but it is still a necessary tool for e-commerce businesses.

Pros

It is a complete software for an online store administration (catalogs, products, details, etc). It is perfect for small businesses if total control of your store is what you are looking for. Great tool for people who are in the e-commerce business.

Cons

It is quite difficult to understand, requires a lot of previous knowledge or of an expert to help you. It is vital to read all the documentation carefully.

Reasons for Choosing PrestaShop

It is cheaper.

Reasons for Switching to PrestaShop

With PrestaShop, I no longer depend on third parties.

October 2019

John from veganline

Company Size: 1 employee

Industry: Apparel & Fashion

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

2.0

Functionality

5.0

October 2019

good since the fork but it has changed its name; this is the review of the one called prestashop

Last in a series of failed attempts to get a 21st century ecommerce site. I have a 20th century one but hoped for better. Two problems with the open source ones are (a) Over-large companies funded by venture capital or just ambition, that half-finish a neat project and then sell it half finished and try to cover-up the mistake by selling modules for the most obvious basic things like checkout and shipping. This applies to Drupal Commerce, a lot, to some of the various Wordpress carts, and to Prestashop. (b) Mission creep by which an app that installs onto shared hosting suddenly becomes too large to run on that host. This applies to Drupal projects and probably to Prestashop a bit too. So: the experience is the same as with Drupal Commerce and bits of wordpress stuff. i am a lot happier now I am on a forked version of prestashop. Oh talking of "fork" and "open source", this is a DIY project with some free help maybe on message boards and with free installation from software installers on most hosting, but mainly paid in hours rather than pounds. When i spend money it was on ill-judged attempts to find a one page checkout module that turned-out not to cope with a particular server or to solve the specific problems of the default checkout.

Pros

Separate templates, codes, and html Small and purpose-specific enough to run on some shared hosting (with a cache). Small and purpose-specific enough to teach yourself you to use it (I hoped, although wrongly because of the bugs.) Neat enough to run in its pure form without the need to buy lots of modules in case they help (I hoped, wrongly because of the bugs)

Cons

Dozens of employees funded by selling modules. Next to nobody fixing bugs because it's not in their interest. Look for a solution to an awkwardness with the default one page checkout, for example, and you see threads years-old with unresolved problems, even when the solution is just a line or two of code. For example the code that shows something of the payment methods before a user has selected a country to confirm the payment amount. Or one I discovered by mistake - if you manage to hack your way through the order form, simplifying it and forcing it to use guest checkout - Prestashop refuses to accept a repeat customer with the same email address. It requires each customer to open an account. The renamed forked version, I discovered while doing this, is fixed; it allows customers to remain "guest" and for two to have the same email address. Changes to the software seem to come down from the top of the hierarchy rather than up from the needs of users. For example version 1.7 has less free built-in features than version 1.6 and a different system for running themes - symphony instead of smarty. As though any shopkeeper wants to know this, or pay module developers to know it so that they can offer cheap or free modules.

Reasons for Choosing PrestaShop

As in the "pros" section above. Then I moved to Thirtybees, a fork of prestashop open source ecommerce software.

June 2021

Caleb from Red Wire (PTY) Ltd

Company Size: 1 employee

Industry: Information Technology and Services

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

4.0

Value for money

5.0

Customer support

4.0

Functionality

5.0

June 2021

Excellent Ecommerce Software

Overall besides upgrade issues, this is still the best ecommerce building site. It works globally and offers you everything you need from the default package.

Pros

Lots of plugin and template options. You can literally add anything to Prestashop and create your own unique ecommerce site.

Cons

Has quite a lot of upgrades and versions, which at times can change your whole site and even make some of your plugins not work as it did before.

Reasons for Switching to PrestaShop

Needed a better ecommerce solution for an online shop that gets payments made in South Africa.