PrestaShop

RATING:

4.30

(270)

About PrestaShop

As a key partner in the digitalisation of commerce, PrestaShop aims to become the reference commerce platform for the growth of businesses around the world, by building on its values: audacity, proximity, tenacity and engagement. With nearly 300,000 sites already using its software across the globe, PrestaShop is the leading open-source e-commerce solution in Europe and Latin America. Thanks to PrestaShop Essentials, its suite of modules that offers secure payment solutions worldwide, performance analysis and web marketing, and PrestaShop Platform, its hosting offer, PrestaShop allows companies to easily deploy their business on a larger scale. In 2020, PrestaShop sites generated more than 22 billion euros in online sales. Starting from November 2021 PrestaShop ...

Awards and Recognition

FrontRunner 2023
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PrestaShop product reviews

PrestaShop Reviews

Overall Rating

4.30

Ratings Breakdown

Secondary Ratings

Ease-of-use

4

Customer Support

4

Value for money

4.5

Functionality

4

Most Helpful Reviews for PrestaShop

1 - 5 of 269 Reviews

User Profile

Ali

Verified reviewer

Information Technology and Services, 2-10 employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed February 2021

Simple and Pretty DIY eCommerce website builder for anyone

I have been working with Prestashop for many years. It is very simple and fluent and you can ask any problem or question you have in its forums or search for the answer in it.

PROS

There are many modules and templates ready by different developers for this software. You can also easily design a new module yourself or implement your own template. The PrestaShop Management Dashboard is so stylish and simple that you can easily learn to work with it. Adding products and changing specifications to the product is very simple and easy.

CONS

A mobile and tablet application for Android and Apple requires that managers can easily use it

Reason for choosing PrestaShop

More user friendly and easy

Olusegun

Verified reviewer

Computer Software, 1 employee

Used daily for less than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

3

CUSTOMER SUPPORT

3

FUNCTIONALITY

5

Reviewed February 2021

A Beautiful User Interface Shopping Cart Software

Its a great shopping cart software , it only needs the developer of the shopping cart to make the admin dashboard to be easy to use, then all countries needs to be added by default in their future versions. As for the front end design, its perfect! then

PROS

I so much love its themes because they're so elegant and responsive on all devices. Prestashop also has some nice plugins which are free then i love its product image zoom feature. Then cross-selling products on Prestashop is excellent. Ability to install different languages at the admin dashboard so that the website visitors can translate the store in their respective languages is great.

CONS

Prestashop themes are expensive and their customer support doesn't respond on time which isn't good enough. All countries aren't installed in the localization section of the admin dashboard which will hinder those buyers from the excluded countries from completing their transactions. Whenever you have issues at the admin dashboard section, you must have a basic PHP knowledge to fix it

Reason for choosing PrestaShop

The front end design of Prestashop and i don't know much about 3dcart so that made me choose Prestashop over 3dcart

Reasons for switching to PrestaShop

most of the modules of xCart are premium and costly then they aren't easy to install, any error while installing the modules can affect the entire website

User Profile

Daniel

Verified reviewer

Internet, 11-50 employees

Used daily for less than 12 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

3

EASE OF USE

3

VALUE FOR MONEY

5

CUSTOMER SUPPORT

4

FUNCTIONALITY

4

Reviewed September 2022

Nice ecommerce solution, but lacks some punch

I liked Prestashop when I used it, but somehow I missed the extra punch I could have when developing with others platforms. I think it's a good tool, but I prefer others

PROS

It's focused on ecommerce, you can do all kind of projects from business to business to retail with ease, and has a great spanish community

CONS

Creating content is not a pleasant experience, and extending functionality to it could be complex

Reason for choosing PrestaShop

Spanish support was the key

Reasons for switching to PrestaShop

Magento -what is now adobe commerce- was breaking its backwards compatibility all the time, so I needed something more stable

Noemí

Verified reviewer

Food & Beverages, 501-1,000 employees

Used weekly for less than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

EASE OF USE

3

FUNCTIONALITY

4

Reviewed December 2022

Dated but reliable eCommerce solution

PROS

Reliable eCommerce solution that has all the features that you need for a standard online shop.

CONS

Interface is not as user frinedly as other competitors. It has a lot of developers and a community that supports the platform. Lacks of the versatility of other competitors in terms of website building characteristics.

Navid

Retail, 1 employee

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

EASE OF USE

3

FUNCTIONALITY

4

Reviewed September 2019

Free e-commerce to start with most features

PrestaShop is the right tool if you have a plan to expand into e-commerce. The platform is widely use in some countries like France (started here) and Italy, many agencies offer on-line shops based on PrestaShop. It fits all basic needs and if you have some IT experience, than you can build your own shop totally free. If you are serious about e-commerce then sooner or later you will buy modules (plugins for PrestaShop) and later you need to find a php developer to adapt the site to your needs. Most shops find solutions with existing plugins that are sold on PrestaShop's site or many other portals.

PROS

You can install a shop with one click on Softaculous, now very common on shared hosting. The requirements for the hosting are basic, any hosting suitable for WordPress will work fine with PrestaShop, so 5 $/€ a month is more than enough. There is an active community in many languages, normally you get free help here for basic issues and bug reports. A template for the graphic is recommended, the site will look much better with a little investment. Make sure you get support from the developper. There are free modules/plugins for most payment systems and often you can get a free module from your courier. Connecting payments and couriers is quite simple because they are well documented and supported. Buy modules from the official site because you are confident about the quality of the software and support, normally I pay extra to extend support from the developer for the first year. module all needs

CONS

If you can't config your e-mail and are not interested in software, avoid trying your free e-commerce. There is little support from the headquarter, so you spend nights to understand what to do. Any site/developer can sell modules for PrestaShop, so there is no quality control.

Reason for choosing PrestaShop

From a proprietary platform we moved to PrestaShop almost 10 years ago: no regrets! You easily find plugins to expand your features with little investment. You can also find many developers ready to help, the platform is not well known as WordPress, but any php developer can help. It's the best way to start the e-commerce adventure, make sure you get professional help before starting.

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