Price2Spy software


39 reviews(4.5/5)
39 reviews(4.5/5)

Price2Spy is an online price monitoring and comparison tool for small to large online retailers, manufacturers, brands and distributors from a variety of industries. The solution offers tools to monitor, track and analyze their competitor or retailer product pricing and availability. Users are offered both pricing data acquisition as well as multiple reporting mechanisms for analyzing data.

Price comparison features show users historical data that shows how each competitor changed their prices over time. The pricing dashboard provides professionals with the most recent price and stock changes, including instant or daily price change alerts that can be sent directly to their email inbox.

Price2Spy offers integration with e-commerce platforms such as Shopify, Magento, BigCommerce and others. Price2Spy has different pricing plans depending on the number of 'Product URLs' to be monitored within an account and also the feature set required by the user. Price2Spy's customer service team provides live support in different languages for their clients. They offer online and phone support as well as tutorials, demos, documentations and FAQs.

Supported Operating System(s):
Windows 7 , Windows Vista , Windows XP , Mac OS , Linux , HP-UX , AIX , Solaris , Unix , IBM OS/400 , Web browser (OS agnostic) , Windows 2000 , Windows 8 , Windows 10

39 Reviews of Price2Spy

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  • Dave from Echo Supplements Windsor

    May 2018

    Exceptional Software, Even Better Support

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    Pros
    - Automatically checks pricing as regular as you need it
    - Repricing reports very easy to use
    - Links to Magento store for fully integrated solution
    - Price2Spy staff go well above and beyond to help
    - Timeline view is invaluable to see which store dropped a price first

    Cons

    There are a few features that would make it better (fully automated repricing, more filtering of large product sets) but the team are implementing new features regularly.

    This review was submitted organically. No incentive was offered
    Review Source: Capterra
  • Tad from etoolcart.com

    Number of employees: 11-50 employees

    April 2018

    Outstanding product and customer service!

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    It allows us to make sure our pricing is fair, based on the average market price. We don't want to be too high or too low.

    Pros

    It is user-friendly and easily customized. There are many different reports to give you the info you need.

    Cons

    I honestly can't think of any issues . The few issues that have come up were quickly and professionally addressed by support.

    This review was submitted organically. No incentive was offered
    Review Source: Capterra
  • Verified Reviewer

    March 2018

    Great service to help improve any business

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    - target pricing violations has been incredibly helpful for us
    - notifications when items have gone out of stock on monitored websites
    - incredible, helpful, and friendly customer service!!!

    Cons

    - I don't think they take screenshots of the pages when someone is violating, would like more proof other than the emails of violations occurring
    - Not a con, but would be interesting to see some kind of review monitoring as well

    This review was submitted organically. No incentive was offered
    Review Source: Capterra
  • Anat from Keter

    Number of employees: 1,001-5,000 employees

    March 2018

    Price2Spy are our online price monitoring tool in the company

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    I got a partner instead of just a supplier, who genuinely wants to help us achieve our goals and understanding of the market dynamics.

    Pros

    Best customer support!! Any question/comment/problem is tackled in usually less than 24 hours, and if not, they are always updating on the status. They are willing to make adjustment as much as possible for the client. The scraping services is of the highest quality, and their website is very functional and easy to use.

    Cons

    The built-in reports are pretty hard to understand sometimes, one really need to delve deep and study, and we don't always have the time. However, I can just ask their CS for assistance, and they will help me with it.

    This review was submitted organically. No incentive was offered
    Review Source: Capterra

    Response: Price2Spy, WEBCentric d.o.o.

    March 2018

    Dear Anat, we sincerely appreciate your feedback! We enjoy our mutual collaboration very much. We are very glad to have such a respectful partner and hope that our partnership will last for a very long time!

  • Damiano from Musicarte srl

    Number of employees: 11-50 employees

    December 2017

    Our experience with P2S is just great

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    We can be more competitive against our main competitors :)

    Pros

    Price2Spy team is very careful to their customers and they always answer every question very quickly. What we like most about the software is the great amount of customization you can do on it and that it fits or can be taylored to our very specific needs.

    This review was submitted organically. No incentive was offered
    Review Source: Capterra

    Response: Price2Spy, WEBCentric d.o.o.

    January 2018

    Thank you very much for your feedback, Damiano! We appreciate it a lot, and we will keep doing our best to help you and your business benefit most from using Price2Spy!

  • Angela Anastasia from SC Neos Plus SRL

    Number of employees: 2-10 employees

    December 2017

    After 2 months, we are happy we found this useful price monitoring tool.

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    It helped us monitor our competitors and their pricing policies without having to manually check their websites every time.

    Pros

    The many types of reports we can pull out in order to manage the pricing information.
    The price / quality ratio.
    The Customer service (very prompt and helpful answers to our inquiries, very open to our suggestions and demands).
    The high level of customisation of the account and features, according to each business's needs.

    Cons

    Price2Spy has offered excellent price monitoring services, and all of our suggestions were taken into consideration. We have great confidence that the features that we asked for and are not yet available will become basic Price2Spy features in the very near future. Therefore, we cannot point out any bad / faulty / inefficient / insufficient or unsatisfactory features of Price2Spy. There simply aren't any, in our opinion.

    This review was submitted organically. No incentive was offered
    Review Source: Capterra

    Response: Price2Spy, WEBCentric d.o.o.

    December 2017

    Dear Angela, many thanks for your feedback! Price2Spy team highly appreciates it and we will definitely continue doing our best in helping you out benefit most from using our services!

  • André from AgValue Tecnologia Agrícola

    November 2017

    Great tool with a great support.

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    The support is great and fast. The tool flexibility is also great. You can ask for some small customizations and you will get it.

    Cons

    The interface is a bit slow. I believe that a more responsive UI would improve the user repetitive tasks performance.

    This review was submitted organically. No incentive was offered
    Review Source: Capterra

    Response: Price2Spy, WEBCentric d.o.o.

    December 2017

    Dear Andre, thank you very much for your feedback! We highly appreciate it and we'll certainly make sure we continue doing our best in helping you out benefit most from using our services.

  • Verified Reviewer

    Number of employees: 51-200 employees

    November 2017

    A good affordable solutions

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    Data we didn't previously have. Will allow us to make more informed business decisions.

    Pros

    Good, clear pricing structure. Very fast implementation and support from the team. Provides the data we need refreshed daily. Useful automated reports feature.

    Cons

    Doesn't have all the features of some of the more expensive solutions. Only a limited range of visualizations available.

    This review was submitted organically. No incentive was offered
    Review Source: Capterra

    Response: Price2Spy, WEBCentric d.o.o.

    November 2017

    Thanks for the review! It would help us a lot if you could specify which features would you like us to include and maybe send us a few screenshots of what you're expecting to get. We really appreciate our client's feedback and we always do our best to meet every requirement, so please send us an email to support@price2spy.com and we'll be happy to consider your suggestions. Hopefully you will be able to benefit from using Price2Spy even more in the future!

  • Constantin from CONTRADE SRL

    Number of employees: 11-50 employees

    November 2017

    It is a great and very useful tool for price monitoring

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    Up-to-date and valuable information gathered in one place.

    Pros

    All necessary information in one place, offering the possibility of quick decisions
    The ease of use
    Intuitive menus
    Great built-in reports with the possibility of configuring
    The possibility of exporting data
    Great support team

    This review was submitted organically. No incentive was offered
    Review Source: Capterra

    Response: Price2Spy, WEBCentric d.o.o.

    November 2017

    Costi, thank you so much for your positive review. We really appreciate your opinion and we will keep doing our best to help you and your business benefit the most from using Price2Spy!

  • Cheryl from 4AllPromos

    November 2017

    Highly optimistic Price2Spy will help our business. Excellent customer service!

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    Customer Service: Our pricing data needs are different from most others, so many customizations of the reporting and data collection have been required. The team at Price2Spy has done an amazing job addressing our needs quickly and accurately. The response has been professional and courteous. Some of the best customer service we have experienced.
    Software: We have just started using Price2Spy and haven't had much experience with it. Thus far, it has been simple to use. Data has been accurate and reliable. No issues with speed. Help always available. Great pricing.

    This review was submitted organically. No incentive was offered
    Review Source: Capterra

    Response: Price2Spy, WEBCentric d.o.o.

    November 2017

    Dear Cheryl, thank you very much for the kind words! Our team appreciates very much your thorough feedback on Price2Spy and our whole team. We will continue doing our best in order to help you benefit most from using Price2Spy.

  • Kasper from Globe Systems A/S

    Number of employees: 11-50 employees

    October 2017

    If you put in the work to set it up, P2S gives you a comprehensive overview of your competitors.

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    It saves us a lot of time when it comes to monitoring online prices for our products

    Pros

    P2S gives us a quick look into how our products prices are placed in the market and makes it fairly easy for us to adjust them to remain competative.
    One of the best things about P2S is not only the software itself but the support staff behind it who are quick to respond and offer solutions to any challanges we might have.

    Cons

    We'd like to have had the opportunity to monitor competitors shipping costs along with product prices out of the box but again, the support were quick to adjust to our needs and gave us a working solution so that wasn't too bad.

    This review was submitted organically. No incentive was offered
    Review Source: Capterra

    Response: Price2Spy, WEBCentric d.o.o.

    October 2017

    Thanks for the positive review! We at Price2Spy really appreciate our client's opinion and we do our best to take all your suggestions into consideration. Your feedback can help us improve our services so you can benefit from Price2Spy even more in the future!

  • Verified Reviewer

    Number of employees: 11-50 employees

    October 2017

    Must have price monitoring software

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    The biggest benefit is that we can monitor foreign markets, our local competitors and be completely aware of price strategies of manufacturers in different channels

    Pros

    The support is fantastic and almost instantaneous. The software works exactly as advertised! Been able to monitor prices with price2spy is changing the way our conpany does business

    This review was submitted organically. No incentive was offered
    Review Source: Capterra
  • Anita from Antelope Audio/ Elektrosfera EOOD

    September 2017

    I've had great experience with the platform. The support has always been great

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    The whole idea of it and the reporting opportunities are what I like the most. For us, it's very important that our dealers do not dump the prices but it's hard to keep track without a software like this

    Cons

    There could be better options about receiving price alerts as for example only certain emails to receive the alerts for a certain currency but I cannot say that the lack of this is something I like the least

    This review was submitted organically. No incentive was offered
    Review Source: Capterra

    Response: Price2Spy, WEBCentric d.o.o.

    September 2017

    Thank you, Anita for your kind words! :-) Your feedback is very much appreciated by Price2Spy team. We will continue doing our best to offer you the best service and support.

  • Garboan from Allview

    Number of employees: 201-500 employees

    September 2017

    Fast development for personalized report - on request

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    Personalized reports

    Pros

    The possibility of creating personalized requests. Also we had bonuses on the development of our personalized request. Ex: we forgot to something on the start and after the dev was done, we requested the forgotten additional feature and it was implemented for free from price2spy dev.

    This review was submitted organically. No incentive was offered
    Review Source: Capterra

    Response: Price2Spy, WEBCentric d.o.o.

    September 2017

    Thank you very much for your feedback, Dan! We appreciate it a lot, and we will keep doing our best to help you and your business benefit most from using Price2Spy!

  • Greg from PBJ Marketing

    Number of employees: 2-10 employees

    September 2017

    Efficient and easy to use. The customer service was attentive and very thorough. Great to work with.

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    Efficiency

    Pros

    The software is easy to understand and easy to navigate. The way they display the data for price comparisons is aesthetically pleasing.

    Cons

    You have to ask to add parameters for things like optional features. It would be nice if that already built in.

    This review was submitted organically. No incentive was offered
    Review Source: Capterra

    Response: Price2Spy, WEBCentric d.o.o.

    September 2017

    Thank you a lot for your kind words, Greg! :) We really do appreciate it and we'll continue to do our best in order to help you benefit most from using Price2Spy!

  • Craig from JAY-BE

    Number of employees: 51-200 employees

    August 2017

    Good support from account manager, support requests actioned quickly, great reports, easy to use

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    Easy analysis of retailer pricing, effective and comprehensive reports, many useful features, easy to communicate with account manager, overall its cost effective with flexible pricing structures

    Pros

    The amount of customisation that is available in the system allowing for a more tailored experience

    Cons

    Although the system is good value, the need for external development can increase the price of one-offs sometimes and cause minor downtime.

    This review was submitted organically. No incentive was offered
    Review Source: Capterra

    Response: Price2Spy, WEBCentric d.o.o.

    August 2017

    Thanks a lot for your feedback, Craig! We really do appreciate it and we'll continue to do our best in order to help you benefit most from using Price2Spy!

  • Martin from Circus World Displays Limited

    August 2017

    We are now being proactive instead of reactive. Price2Spy is a great price monitoring service!

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    The things we like most about this software is the ease of use, email alerts and the great communication line between us and the developers.

    This review was submitted organically. No incentive was offered
    Review Source: Capterra

    Response: Price2Spy, WEBCentric d.o.o.

    August 2017

    Thank you very much for your feedback, Martin! We appreciate it a lot, and we will keep doing our best to help you and your business benefit most from using Price2Spy!

  • Guilherme from MNW

    Number of employees: 2-10 employees

    March 2017

    Excellent system and great service

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    Besides the great features, functionality and ease of use, what most impresses me is the excellent customer support. Enhancements made in just a few hours! I wish the customer support of my company was as perfect as Price2Spy's

    Pros

    Customer support

    Cons

    Nothing

    Review Source: Capterra

    Response: Price2Spy, WEBCentric d.o.o.

    October 2017

    Thank you very much for your kind words, Guilherme! :) We really do appreciate it and we will do our best to continue our high standard of service delivery!

  • Lluis from Mas Acoustics Barcelona

    December 2016

    Amazing market tool

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    Since we got Price2spy, it's very easy to check how our dealers and competitors deal with our products price. Just a great tool!

    Pros

    Absolute pricing control

    Review Source: Capterra
  • René from Roesfeld A/S

    November 2016

    Excellent Customer Support from the very beginning!

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    We have used Price2Spy 2 months now for keeping check on our competitors prices online. The solution works very well, and I would especially like to recommend the fantastic Customer Support. Even while we were in the free trail period, the Support was really good - helping us to start using the solution efficiently.

    Review Source: Capterra

    Response: Price2Spy, WEBCentric d.o.o.

    November 2016

    Thank you for the very kind words!

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