---
title: "Recombee Software Reviews, Demo & Pricing - 2026"
description: "Review of Recombee Software: system overview, features, price and cost information. Get free demos and compare to similar programs."
source_url: "https://www.softwareadvice.com/ecommerce/recombee-profile/"
page_type: "product"
language: "en"
---

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Recombee

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Overview

[Reviews](https://www.softwareadvice.com/ecommerce/recombee-profile/reviews/)

# Recombee Review

From $99/month Free version Free trial 1 plan

Wondering if Recombee is right for your organization?

Our Machine Learning Software selection experts can help you in 15 minutes or less.

On this page

-   Overview
    
-   User Interface
    
-   Popular Alternatives
    
-   Pricing and Plans
    
-   Features
    
-   Integrations
    
-   User Reviews
    

## Overview

Recombee

4.7

[(13)](https://www.softwareadvice.com/ecommerce/recombee-profile/reviews/)

Pricing

Starting at $99.00 usage based per month

### About Recombee

Recombee is an AI-powered recommender engine as a service that generates real-time products and content recommendations for every user. Recombee clients can enjoy increased conversion rates, fuller shopping carts, and higher engagement resulting in the retention of users.

Do you work for Recombee? [Manage this product listing](https://www.g2.com/products/recombee/claim_requests/new?auto=true)

Wondering if Recombee is right for your organization?

Our Machine Learning Software selection experts can help you in 15 minutes or less.

## Recombee User Interface

## Popular Recombee Alternatives

Main Product

Recombee

4.7

[(13)](https://www.softwareadvice.com/ecommerce/recombee-profile/reviews/)

Ratings Breakdown

-   4.77Ease of use
-   4.50Value for money
-   4.85Customer support
-   4.62Functionality

Pricing

Starting at $99.00 per month

Get Price

Alternative Product

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5.0

[(1)](https://www.softwareadvice.com/product/499090-TCS-Customer-Intelligence--Insights/#reviews)

Ratings Breakdown

-   5.0Ease of use
-   5.0Value for money
-   5.0Customer support
-   5.0Functionality

Pricing

Starting at $1.00 per year

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Ratings Breakdown

-   5.0Ease of use
-   5.0Value for money
-   4.50Customer support
-   5.0Functionality

Pricing

Available upon request

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Ratings Breakdown

-   4.34Ease of use
-   4.20Value for money
-   4.39Customer support
-   4.63Functionality

Pricing

Starting at $0.50 per month

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Ratings Breakdown

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Pricing

Available upon request

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[(6)](https://www.softwareadvice.com/crm/dialogue-profile/#reviews)

Ratings Breakdown

-   5.0Ease of use
-   5.0Value for money
-   4.83Customer support
-   5.0Functionality

Pricing

Available upon request

Get Price

## Recombee Pricing and Plans

Starting price: $99.00 per month

Free Trial

Free Version

Basic

$99.00

usage based, per month

No plan information available

Confused about pricing? We've got you covered.

Get a personalized pricing breakdown tailored to your specific needs—no guesswork, no generic estimates.

## Recombee Features

-   Popular features found in Machine Learning
    
    Data Import/Export
    
    Data Visualization
    
    Deep Learning
    
    Natural Language Processing
    
    Predictive Modeling
    
-   More features of Recombee
    
    A/B Testing
    
    Activity Dashboard
    
    Algorithm
    
    API
    
    Behavioral Targeting
    
    Content Analytics
    
    Contextual Targeting
    
    Customizable Forms
    
    Data Connectors
    
    Engagement Tracking
    
    For eCommerce
    
    For Sales Teams/Organizations
    
    Integration
    
    Machine Learning
    
    ML Algorithm Library
    
    Mobile App
    
    Model Training
    
    Multi-Language
    
    Multiple Data Sources
    
    Performance Metrics
    
    Predictive Analytics
    
    Real-Time Analytics
    
    Real-Time Data
    
    Recommendations
    
    Reporting/Analytics
    
    Reporting & Statistics
    
    Search/Filter
    
    Shopping Cart
    
    Visual Analytics
    
    Website Personalization
    
    Workflow Automation
    
    WYSIWYG Editor
    

## Recombee Integrations

Drupal

Integration rated undefined from -1 review

Segment

Integration rated undefined from -1 review

Kontent.ai

Integration rated undefined from -1 review

## Recombee User Reviews

## Recombee customer ratings

- Overall rating: 4.7/5
- Total reviews: 13

### Rating distribution

- 5 stars: 9 reviews (69%)
- 4 stars: 4 reviews (31%)
- 3 stars: 0 reviews (0%)
- 2 stars: 0 reviews (0%)
- 1 star: 0 reviews (0%)

### Secondary ratings

- Ease of use: 4.8/5
- Value for money: 4.5/5
- Customer support: 4.8/5
- Functionality: 4.6/5

---

### Quite easy to integrate into your system and the customer support is gold

- Overall rating: 5/5
- Reviewer: Ngoc Huy T.
- Verified reviewer: Yes
- Industry: Computer Software
- Company size: 51-200 employees
- Product usage: Used daily for less than 6 months
- Reviewed: May 2021
- Review source details: This review was submitted organically. No incentive was offered

This becomes one of the selling points of the project I was working on.

#### Ratings breakdown

- Ease of use: 4/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 4/5

#### Pros

Even if the free version, you can do nearly whatever the hell you wanna do with the system. With small-size business, 100,000 requests per month is enough to give you life. There are a ton of library that you can integrate into, though I'm using NextJs and run into some troubles at first. The technical lead was basically always there to give me direction lol even though I was on my free plan.

#### Cons

May take you a little bit of coding experience if you want to integrate in react or nextjs. Also sometimes the connection is slow, it throws timeout exception (you have to manually set it)

#### Reasons for choosing Recombee

Easier to integrate. I think to integrate the Amazon one you have to run Amazon CLI which you have to set up another environment (docker or something) if you want to deploy. And it is an absolute no no for me

#### Vendor response

Hi Huy, thank you for your review! We are happy we could help with the project, and that our free services are useful to smaller businesses to test and explore our recommender. We look forward to driving your business forward. All the best, Recombee Support Team

Replied May 2021

---

### I would recommend Recombee

- Overall rating: 5/5
- Reviewer: Patrick F.
- Verified reviewer: Yes
- Industry: E-Learning
- Company size: 11-50 employees
- Product usage: Used daily for free trial
- Reviewed: April 2021
- Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

It has been a great experience both from a product standpoint but also a customer service standpoint. [SENSITIVE CONTENT HIDDEN] has been extremely helpful in helping tonebase get set up.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

1. The price point is unbeatable compared to other services 2. Its extremely easy to implement from a software engineering perspective 3. It has a robust set of features but they do not crowd the interface, the core concepts are very clear 4. The documentation was very clear as to how to implement the actual integration

#### Cons

Only would love a button to promote the data from staging db to production db. If recombee can add that to their product roadmap that would be extremely helpful imo.

#### Reasons for choosing Recombee

There were actually many other ones considered besides the ones mentioned above^, but they seemed to be less customizable and/or less straight forward than recombee. We needed it to be an API to interact with, so that we could use recombee in a customized way that fitted tonebase's needs rather than a "no code" solution that would most likely be incredibly limiting. The other solutions that weren't the "no code" solutions though were TOO complex, and a would have been a waste of time. For example in Amazon Personalize I would have had to upload apache avro schemas. I don't want to learn about avro schemas just to upload some data. As a startup we don't have time to waste on learning something that won't be necessary if there's a simpler solution available. Recombee seemed to be the perfect balance between complexity and simplicity. Complex enough for customization (i.e. not a super limiting "no code" solution), and simple enough that I could easily get everything up and running within a couple hours. All of this, coupled with the incredible price point recombee offers (especially when comparing to other companies), made the the choice to use recombee easy to make Hope this is helpful for anyone considering Recombee. I give them 11/10, and highly recommend it (pun completely intended). Cheers - Patrick

#### Vendor response

Dear Patrick, Thank you for taking the time to share your positive experiences with us! In case of a struggle in future integrations, don't hesitate to contact us at business@recombee.com. All the best, Recombee Support Team

Replied April 2021

---

### Easy but expensive

- Overall rating: 4/5
- Reviewer: Sascha J.
- Verified reviewer: Yes
- Industry: Entertainment
- Company size: 11-50 employees
- Product usage: Used daily for less than 6 months
- Reviewed: March 2021
- Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

Yeah, we have personal recommendations! (But we don't see any significant slift-ups in our orders.)

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 3/5
- Customer support: 5/5
- Functionality: 4/5

#### Pros

- It's very easy to use - Fast an good results - Very flexible

#### Cons

- No match score available - Expensive, if you use all features. Caused by per request pricing. - Client-Caching required to control costs

#### Reasons for choosing Recombee

Because it's very easy to use.

#### Vendor response

Dear Sascha, The satisfaction of our clients is our highest priority, and we are always looking for ways to meet our clients' expectations. Please feel free to contact us at business@recombee.com. We would be happy to revisit your case and help you gain the most out of our solution. All the best, Recombee Support Team

Replied March 2021

---

### Underdog in Recommender Engines

- Overall rating: 5/5
- Reviewer: Pascal P.
- Verified reviewer: Yes
- Industry: Information Technology and Services
- Company size: 11-50 employees
- Product usage: Used daily for less than 2 years
- Reviewed: April 2021
- Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

#### Ratings breakdown

- Ease of use: 4/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 4/5

#### Pros

The very powerful full-text multi entity search engine was the first feature we used in beta state for our customers but in my opinion the best feature is the more or less classic recommender engine service that drives 90% of the pages at some of our customers e-commerce solutions.

#### Cons

Like mentioned above the search engine is at Standard level(at the moment). But I don’t think that really is a „con“. They improve it and give more and more options by the time we are running our systems on that. So It stays stable and we and recombee can focus on new features.

#### Reasons for choosing Recombee

Super clear and less over-featured API. So we can fit all of our Software components in. That was the first impression of the product. We tested a lot and also saw improvements in CTR and conversion rate. So we decided to give it a try in some test products and since 1 1/2 years it’s established on many of our customers software solutions. Sometimes more visible and sometimes as a second brain in the backend. :)

#### Vendor response

Hi Pascal, Thank you for your review. We value the long-standing collaboration between Recombee and Complex GmbH and we appreciate your in-depth understanding of our solution. Thank you for taking the time to share your experience with us and we are pleased to continue our fruitful cooperation. All the best, Recombee Support Team

Replied April 2021

---

### Recombee for customer tracking

- Overall rating: 4/5
- Reviewer: Verified Reviewer
- Verified reviewer: Yes
- Industry: Financial Services
- Company size: 201-500 employees
- Product usage: Used daily for free trial
- Reviewed: July 2021
- Review source details: This review was submitted organically. No incentive was offered

Excellent, I loved the user interface and it makes too many tasks easy for you. It is a product that can be used and based on obtaining follow-up statistics

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 3/5
- Customer support: 3/5
- Functionality: 5/5

#### Pros

It is different from other options on the market, its interface seems too understandable to me

#### Cons

Artificial Intelligence optimization is for experts, I think it should be more accessible. I mean hyperparameterization

#### Vendor response

Hi, thank you for your review. We are very glad clients enjoy our user interface! Appreciate the feedback. All the best, Recombee Support Team

Replied July 2021

---

### A great purchase

- Overall rating: 5/5
- Reviewer: Sumedh C.
- Verified reviewer: Yes
- Industry: Online Media
- Company size: 51-200 employees
- Product usage: Used daily for more than 2 years
- Reviewed: February 2021
- Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

The accuracy is what sets this recommendation engine apart. Recombee team also ensures that customer support is better than any other company.

#### Cons

None that come to my mind. We still need to test it with other languages though.

#### Vendor response

Dear Sumedh, Thank you for taking the time to share your positive experiences with us! In case of a struggle in future integrations, don't hesitate to contact us at business@recombee.com. All the best, Recombee Support Team

Replied March 2021

---

### Great option

- Overall rating: 5/5
- Reviewer: Lucas C.
- Verified reviewer: Yes
- Industry: Internet
- Company size: 11-50 employees
- Product usage: Used daily for more than 2 years
- Reviewed: March 2021
- Review source details: This review was submitted organically. No incentive was offered

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

The integration with their API is very easy.

#### Cons

A data center option in South America would be very interesting.

#### Vendor response

Dear Lucas, Thank you for taking the time to share your positive experiences with us! In case of a struggle in future integrations, don't hesitate to contact us at business@recombee.com. All the best, Recombee Support Team

Replied March 2021

---

### Great recommendation engine

- Overall rating: 5/5
- Reviewer: Mohammed A.
- Verified reviewer: Yes
- Industry: Retail
- Company size: 11-50 employees
- Product usage: Used weekly for less than 12 months
- Reviewed: October 2023
- Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

Great

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

Ease of use, and ability to use it in different cases

#### Cons

not being able to recognize video content by AI

---

### A super easy recommendation service just works !

- Overall rating: 5/5
- Reviewer: Tony C.
- Verified reviewer: Yes
- Industry: Computer Games
- Company size: 11-50 employees
- Product usage: Used other for less than 2 years
- Reviewed: March 2021
- Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

It's a very nice choice that the small team could take advantages from your database immediately. No complicated algorithms, clean documents and fast support.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 4/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

Recombee is super easy on integration, we took less than 2 days to make it work. And the result is acceptable. Its very good option when you are in a small team which can't afford a whole data-analyze team.

#### Cons

We can't find any additional solutions / suggestion to make the recommend result more accurate. The performance dashboard is a bit too simple.

#### Vendor response

Dear Tony, Thank you for taking the time to share your positive experiences with us! In case of a struggle in future integrations, don't hesitate to contact us at business@recombee.com. All the best, Recombee Support Team

Replied March 2021

---

### AI Made easy

- Overall rating: 4/5
- Reviewer: Asher B.
- Verified reviewer: Yes
- Industry: Financial Services
- Company size: 2-10 employees
- Product usage: Used daily for less than 6 months
- Reviewed: March 2021
- Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

We found both the product and the team at Recombee to be highly responsive and knowledgeable in their area of expertise, at this time (several months after launch) we still do not have an AI\ML team member and rely solely on their product and suport.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

We create a new platform and wanted to have AI based recommendations for our users however we didn't have the time and resources to build the models and starting training them ourselves, the fact we could provide Recombee with meta data on our users and products and get going in a matter of minutes was exactly what we needed.

#### Cons

Nothing much, it provided us exactly with what we needed.

#### Vendor response

Dear Asher, Thank you for taking the time to share your positive experiences with us! In case of a struggle in future integrations, don't hesitate to contact us at business@recombee.com. All the best, Recombee Support Team

Replied March 2021

---

Showing 1 - 10 of 13 Reviews

[See All Reviews](https://www.softwareadvice.com/ecommerce/recombee-profile/reviews/)

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