# Redbox Software Reviews, Demo & Pricing - 2026

> Review of Redbox Software: system overview, features, price and cost information. Get free demos and compare to similar programs.

Source: https://www.softwareadvice.com/ecommerce/redbox-profile

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Redbox

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Overview

[Reviews](https://www.softwareadvice.com/scm/redbox-profile/reviews/)

# Redbox 2026: Benefits, Features & Pricing

Wondering if Redbox is right for your organization?

Our eCommerce Software selection experts can help you in 15 minutes or less.

On this page

-   Overview
    
-   User Interface
    
-   Popular Alternatives
    
-   Pricing and Plans
    
-   Features
    
-   User Reviews
    

## Overview

Redbox

4.5

[(11)](https://www.softwareadvice.com/scm/redbox-profile/reviews/)

Pricing

Starting at £149.00 per month

### About Redbox

Your brand. Your business. Grow with Redbox, the powerful online ordering and delivery platform which supports many models.

The Redbox platform allows you to create, customise and manage your own online marketplace made up of limitless hand-picked outlets, or a branded e-commerce website & app to manage your own personalised service. Making sure you can manage your online presence and your customers come direct to you.

It works for a variety of models, whether that be an individual brand or marketplace; restaurant, coffee shop, grocers, pharmacy, butchers, the list goes on.

It allows you to get brand in-front of your clients and your products moving quickly.

Wondering if Redbox is right for your organization?

Our eCommerce Software selection experts can help you in 15 minutes or less.

## Redbox User Interface

## Popular Redbox Alternatives

Main Product

Redbox

4.5

[(11)](https://www.softwareadvice.com/scm/redbox-profile/reviews/)

Ratings Breakdown

-   4.55Ease of use
-   4.60Value for money
-   4.80Customer support
-   4.45Functionality

Pricing

Starting at £149.00 per month

Get Price

Alternative Product

[Odoo](https://www.softwareadvice.com/crm/odoo-profile/)

4.2

[(1314)](https://www.softwareadvice.com/crm/odoo-profile/reviews/)

Ratings Breakdown

-   4.04Ease of use
-   4.09Value for money
-   3.87Customer support
-   4.17Functionality

Pricing

Starting at $31.10 per month

Get Price

Alternative Product

[PayPal](https://www.softwareadvice.com/retail/paypal-profile/)

4.6

[(26484)](https://www.softwareadvice.com/retail/paypal-profile/reviews/)

Ratings Breakdown

-   4.65Ease of use
-   4.52Value for money
-   4.25Customer support
-   4.56Functionality

Pricing

Available upon request

Get Price

Alternative Product

[authorize.net](https://www.softwareadvice.com/online-payment/authorize-net-profile/)

4.5

[(219)](https://www.softwareadvice.com/online-payment/authorize-net-profile/reviews/)

Ratings Breakdown

-   4.26Ease of use
-   4.39Value for money
-   4.34Customer support
-   4.37Functionality

Pricing

Starting at $25.00 per month

Get Price

Alternative Product

[Gofrugal](https://www.softwareadvice.com/retail/gofrugal-pos-profile/)

4.4

[(198)](https://www.softwareadvice.com/retail/gofrugal-pos-profile/reviews/)

Ratings Breakdown

-   4.39Ease of use
-   4.32Value for money
-   3.95Customer support
-   4.39Functionality

Pricing

Starting at $7.00 per month

Get Price

Alternative Product

[OnPrintShop](https://www.softwareadvice.com/product/380799-OnPrintShop/)

4.6

[(56)](https://www.softwareadvice.com/product/380799-OnPrintShop/reviews/)

Ratings Breakdown

-   4.52Ease of use
-   4.56Value for money
-   4.69Customer support
-   4.60Functionality

Pricing

Available upon request

Get Price

## Redbox Pricing and Plans

Starting price: £149.00 per month

Free Trial

Free Version

Basic

£149.00

per month

No plan information available

Confused about pricing? We've got you covered.

Get a personalized pricing breakdown tailored to your specific needs—no guesswork, no generic estimates.

## Redbox Features

-   Popular features found in eCommerce
    
    CRM
    
    Data Security
    
    Inventory Management
    
    Mobile Access
    
    Multi-Channel Marketing
    
    Multi-Store
    
    Promotions Management
    
    Returns Management
    
    SEO Management
    
    Shipping Management
    
-   More features of Redbox
    
    Access Controls/Permissions
    
    Accounting Integration
    
    Activity Dashboard
    
    Alerts/Notifications
    
    Backorder Management
    
    Billing & Invoicing
    
    Campaign Management
    
    Catalog Management
    
    Categorization/Grouping
    
    Commission Management
    
    Content Management
    
    Credit Card Processing
    
    Customer Accounts
    
    Customer Database
    
    Customer History
    
    Customizable Branding
    
    Customizable Categories
    
    Customizable Reports
    
    Customizable Templates
    
    Data Import/Export
    
    Data Visualization
    
    Delivery Management
    
    Discount Management
    
    Drag & Drop
    
    eCommerce Management
    
    Electronic Payments
    
    Email Marketing
    
    For Restaurants
    
    Invoice Management
    
    Menu Builder
    
    Multi-Location
    
    Multi-Vendor
    
    Offboarding
    
    Onboarding
    
    Online Catalog
    
    Online Ordering
    
    Order Entry
    
    Order Fulfillment
    
    Order Management
    
    Order Processing
    
    Order Tracking
    
    Payment Processing
    
    Performance Metrics
    
    Point of Sale (POS)
    
    Price/Margin Management
    
    Product Catalog
    
    Real-Time Data
    
    Real-Time Notifications
    
    Real Time Order Entry
    
    Real-Time Reporting
    
    Real-Time Updates
    
    Receipt Management
    
    Remote Order Entry
    
    Reporting/Analytics
    
    Reporting & Statistics
    
    Restaurant POS
    
    Reviews Management
    
    Sales Order Management
    
    Sales Reports
    
    Sales Trend Analysis
    
    Search/Filter
    
    Self Service Portal
    
    Shopping Cart
    
    Stock Management
    
    Table Management
    
    Templates
    
    Third-Party Integrations
    
    Transaction History
    
    User Management
    
    Vendor Management
    
    Website Management
    
    Workflow Management
    

## Redbox User Reviews

Overall Rating

4.5

Ratings Breakdown

5

73%

4

9%

3

18%

2

0%

1

0%

Secondary Ratings

Ease of Use

4.5

Value for money

4.6

Customer support

4.8

Functionality

4.5

VR

Verified

Reviewer

Food & Beverages

Self-Employed

Used daily for less than 6 months

Reviewed November 2022

Great software - likely the best in the industry

5

Great overall experience and looking forward to future updates and working with them.

Ratings Breakdown

5

Ease of use

5

Functionality

Pros:

It's easy to use and manage with a great feature set.The setup is quite direct, working with the Redbox team, to get the implementation how I want it.

Cons:

As the software has to suit many use cases/people- you may have to forgo a feature or 2. Or suggest it!

Read More

MB

Mark B.

Verified reviewer

Food & Beverages

2-10 employees

Used daily for less than 2 years

Reviewed September 2021

Powerful product, that's easy to use and start a restaurant marketplace

5

I wanted to set up a food ordering app for our town as lots of restaurants didn't really do takeaway. I thought it might be a difficult process but after speaking with the guys at Redbox it seemed pretty straight forward. Thankfully it was and with the support they provided I got up to speed with the system in a day or two, and then just started adding restaurants. We've not got about 25 restaurants on our Redbox Marketplace and they love it, and customers give us lots of positive feedback about their ordering experience. Love it!

Ratings Breakdown

5

Ease of use

5

Value for money

5

Customer support

5

Functionality

Pros:

Redbox is just really easy to use. The software, coupled with customer service meant it was very easy to get started and set up a successful marketplace in my area. I can get each restaurant set up on the system, along with their menu and get them live on the app within about 30 minutes meaning I can react quickly once a restaurant has said they'd like to join our app.

Cons:

Nothing really - it just works and customers love it

Reasons for choosing Redbox

The full backend system meant that I can give logins to restaurants so they can manage their own menus. This was a big draw as on other platforms they would have to go through call centres which can take up to two weeks to make any alterations or mark things as Sold Out. The app updates pretty much instantly when a restaurant makes a change, which they all love. Also being able to take pre-orders has been really useful and again isn't provided by many other platforms - it's helped restaurants grow their orders before they've opened for the day.

Read More

if

ian f.

Verified reviewer

Food & Beverages

2-10 employees

Used daily for less than 12 months

Reviewed October 2021

Good and Bad

3

Its been ok, nice helpful people, good system and could be better but all systems can improve.

Ratings Breakdown

4

Ease of use

4

Value for money

5

Customer support

3

Functionality

Pros:

I like the way it adds up and includes the vat, its good that its all calculated for payouts during the week. I think there could be better additions as if you refund £10 you dont seem to take the payments to Redbox off the outlet so really if there is a refund we as the user pay for redbox.

Cons:

I think the terminals leave a lot to be desired, i wanted to ramp up this business in a different way to others but we lost confidence in the terminals closing down, losing volume, needing to be re booted.

Reasons for choosing Redbox

We just googled this type of system and my business partner said these were the way to go.

Read More

sJ

sue J.

Verified reviewer

Hospitality

2-10 employees

Used daily for less than 12 months

Reviewed August 2021

Perfect solution for a busy cafe bar

5

We needed to find a quick solution during the first lockdown to be able to sustain our business with takeaway orders and ensure our customers felt safe and secure with an online ordering system to reduce the need for person to person interaction. We were able to get up and running quickly, the service from the team was excellent and we received all the training we needed.

Ratings Breakdown

5

Ease of use

5

Value for money

5

Customer support

5

Functionality

Pros:

The set up was really easy and the software is extremely reliable which for us was very important - adding or removing products, updates is super simple. The reports are also clear and accurate. I really like also how we can have it branded to our business, it feels tailored to our business and easier for our customers to find us and feel confident when making transactions with us.

Cons:

I don't have anything to report, the team behind ~Red Box are very helpful and the integration with our systems was seamless.

Reasons for choosing Redbox

Branding, functionality and value for money

Read More

JM

Joel M.

Verified reviewer

Food & Beverages

2-10 employees

Used daily for less than 2 years

Reviewed September 2021

Joel’s chicken

4

Ratings Breakdown

3

Ease of use

4

Value for money

5

Customer support

4

Functionality

Pros:

Been able add all the specifics for the menu is helpful and the pre ordering is also handy so we can plan ahead for ordering etc. It was easy to set up and integrates well with the terminal.

Cons:

It can be a bit confusing and difficult to navigate at times especially with someone thats not involved in software.

Read More

JH

Jack H.

Verified reviewer

Food & Beverages

2-10 employees

Used daily for less than 12 months

Reviewed September 2021

Fantastic Developers - Always communicate

5

Ratings Breakdown

5

Ease of use

5

Value for money

5

Customer support

5

Functionality

Pros:

The software is so easy to use. It’s easy for restaurants to engage with the software and make live changes to there menu. The app Redbox designed is easy to use, easy on the eye and simple compared to other apps in the market.

Cons:

Having bespoke features of the app or features that you can add to your app. I’m sure the guys are working this already.

Read More

CB

Chiffon B.

Verified reviewer

Entertainment

Self-Employed

Used monthly for free trial

Review source

Reviewed November 2021

Online Ordering with Redbox

5

My overall experience of Redbox had been a fairly good one. Benefits I have realized with using Redbox is smoother management of viewership. The Redbox product is very efficient for the most part.

Ratings Breakdown

5

Ease of use

5

Value for money

5

Customer support

5

Functionality

Pros:

Ordering features were most impactful. Product is easy to use. Integration was rather simple as well with existing platform.

Cons:

Features I feel could be improved are the drop down menus for searching movie titles. This aspect of compiling movie titles can make integration a little difficult. Other than that it would be awesome if their were a way to highlight titles of movies.

Read More

DB

Destiny B.

Verified reviewer

Food & Beverages

Self-Employed

Used weekly for more than 2 years

Review source

Reviewed May 2024

Redbox delivery

3

Ratings Breakdown

3

Ease of use

3

Value for money

3

Customer support

3

Functionality

Pros:

I like how it made keeping my orders in order

Cons:

There were so many flaws starting with not an USA app

Read More

CA

Christopher A.

Verified reviewer

Non-Profit Organization Management

2-10 employees

Used daily for less than 6 months

Reviewed October 2022

Highly recommended

5

Quick, slick and great tech

Ratings Breakdown

5

Ease of use

5

Value for money

5

Customer support

5

Functionality

Pros:

Fantastic product and service. I will be using for all future projects!

Cons:

Everything is great. I can’t fault it in anyway

Reasons for choosing Redbox

Price and quality of product

Read More

IL

Isabella L.

Verified reviewer

Food & Beverages

2-10 employees

Used daily for less than 6 months

Reviewed October 2021

Looks great & easy to use

5

I didn’t think setting up an online marketplace could be this straight forward!

Ratings Breakdown

5

Ease of use

5

Value for money

5

Customer support

5

Functionality

Pros:

Easy set-up and management in the back-end, and a fantastic user-friendly front end system for the customer. Being able to get targeted messaging out to our customers via the Redbox marketing features will be and added bonus!

Cons:

I can’t think of any negatives as of yet.

Read More

Showing 1 - 10 of 11 Reviews

[See All Reviews](https://www.softwareadvice.com/scm/redbox-profile/reviews/)

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