# Retail Express Software Reviews, Demo & Pricing - 2026 > Review of Retail Express Software: system overview, features, price and cost information. Get free demos and compare to similar programs. Source: https://www.softwareadvice.com/ecommerce/retail-express-profile --- [Home](https://www.softwareadvice.com/) / [Inventory Management Software](https://www.softwareadvice.com/inventory-management/) / Retail Express Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. Overview [Reviews](https://www.softwareadvice.com/ecommerce/retail-express-profile/reviews/)[Alternatives](https://www.softwareadvice.com/ecommerce/retail-express-profile/alternatives/) # Retail Express 2026: Benefits, Features & Pricing Wondering if Retail Express is right for your organization? Our Inventory Management Software selection experts can help you in 15 minutes or less. On this page - Overview - User Interface - Popular Alternatives - Pricing and Plans - Features - Integrations - User Reviews ## Overview Retail Express 3.8 [(17)](https://www.softwareadvice.com/ecommerce/retail-express-profile/reviews/) Pricing Pricing available upon request ### About Retail Express Retail Express is a powerful cloud-based retail POS software solution. Built with advanced, enterprise-level integrations and features at a competitive price, it’s ideal for single-store, multi-store (1 – 100+) and enterprise retailers. Since launching in 2004, Retail Express has helped thousands of Australian and New Zealand retailers integrate their bricks and clicks, eliminate manual processes, increase productivity and profits, reach new customers, dramatically enhance the customer experience and rapidly grow their business. Various retail industries choose Retail Express, including furniture, fashion, footwear, pet stores, homewares, sports and outdoors, nutrition, discount variety, toys and hobbies, rural supplies and workwear. Retail Express POS Software: Retail Express is packed with smart algorithmic inventory management features. These features allow retailers to automate stock replenishment, use a Google-like predictive product search and track live inventory levels. Retail Express has powerful supply chain and fulfilment features — built to help even the most complex businesses. These features allow retailers to set up split and partial fulfilments, make special... and pre-orders easily, and track incoming orders — all from the POS. The Retail Express POS system integrates deeply with popular eCommerce, accounting, marketing, fulfilment and supplier platforms to build a comprehensive wheelhouse of retail management in one system. This advanced POS and back-office system was designed by retail experts for retailers. It’s easy to use for in-store and back-office staff, enabling them to conveniently complete numerous tasks with just a few clicks. Based in the cloud, you can look forward to 99.9% uptime and the robust security that Microsoft Azure provides. There’s an offline POS mode, perfect for remote work or when the Internet fails. Staff can keep selling with the offline POS. Then, once back online, the system automatically syncs all data. Use the software anywhere and on any device — in-store or online. Every retailer receives outstanding Australian-based assistance during the set-up process and ongoing support. A dedicated personal Success Manager guides them through the entire implementation process. Staff can be provided with on-demand training — and ongoing responsive support is always available — with phone calls answered in under 60 seconds. Here’s what you get with a free demo: When you organise a free personalised demo with one of Retail Express’ expert team members, they’ll show you how you can do the following: 1. Integrate accounting data seamlessly 2. Remove manual reporting and stocktaking tasks 3. Manage a large product-line inventory or complex fulfilment supply chain 4. Reduce countless (and costly) back-of-house labour hours 5. Use one pool of stock across every store location and online 6. Launch eCommerce and omnichannel features like Click & Collect, Live Stock in Store and Ship from Store (decentralised fulfilment) 7. Get a single detailed view of your customers and their history for personalised — and far more profitable marketing campaigns Wondering if Retail Express is right for your organization? Our Inventory Management Software selection experts can help you in 15 minutes or less. ## Retail Express User Interface ## Popular Retail Express Alternatives Main Product Retail Express 3.8 [(17)](https://www.softwareadvice.com/ecommerce/retail-express-profile/reviews/) Ratings Breakdown - 3.53Ease of use - 3.80Value for money - 3.73Customer support - 3.71Functionality Pricing Available upon request Get Price Alternative Product [Sortly](https://www.softwareadvice.com/inventory-management/sortly-pro-profile/) 4.5 [(953)](https://www.softwareadvice.com/inventory-management/sortly-pro-profile/reviews/) Ratings Breakdown - 4.58Ease of use - 4.27Value for money - 4.42Customer support - 4.30Functionality Pricing Starting at $49.00 per month Get Price Alternative Product [Restroworks Inventory Management](https://www.softwareadvice.com/product/233056-Restroworks-Inventory-Management/) 4.8 [(405)](https://www.softwareadvice.com/product/233056-Restroworks-Inventory-Management/reviews/) Ratings Breakdown - 4.74Ease of use - 4.65Value for money - 4.74Customer support - 4.72Functionality Pricing Starting at ₹200.00 per year Get Price Alternative Product [Fishbowl](https://www.softwareadvice.com/manufacturing/fishbowl-inventory-manufacturing-profile/) 4.2 [(1123)](https://www.softwareadvice.com/manufacturing/fishbowl-inventory-manufacturing-profile/reviews/) Ratings Breakdown - 4.15Ease of use - 4.09Value for money - 4.26Customer support - 4.12Functionality Pricing Available upon request Get Price Alternative Product [Booqable](https://www.softwareadvice.com/retail/booqable-profile/) 4.8 [(1166)](https://www.softwareadvice.com/retail/booqable-profile/reviews/) Ratings Breakdown - 4.75Ease of use - 4.73Value for money - 4.82Customer support - 4.57Functionality Pricing Starting at $29.00 per month Get Price Alternative Product [NetSuite](https://www.softwareadvice.com/accounting/netsuite-financials-accounting-software-profile/) 4.2 [(2045)](https://www.softwareadvice.com/accounting/netsuite-financials-accounting-software-profile/reviews/) Ratings Breakdown - 3.96Ease of use - 3.85Value for money - 3.81Customer support - 4.21Functionality Pricing Available upon request Get Price ## Retail Express Pricing and Plans Starting price: Connect with an advisor for pricing Free Trial Free Version Pricing Pricing available upon request No plan information available Confused about pricing? We've got you covered. Get a personalized pricing breakdown tailored to your specific needs—no guesswork, no generic estimates. ## Retail Express Features - Popular features found in Inventory Management Alerts/Notifications Barcode/Ticket Scanning Forecasting Inventory Control Kitting Multi-Channel Management Order Management Reporting/Analytics Search/Filter Shipping Management Supplier Management Warehouse Management - More features of Retail Express Access Controls/Permissions Accounting Accounting Integration Activity Dashboard API Barcode Recognition Barcoding/RFID Billing & Invoicing Bills of Material Campaign Management Cash Management Channel Management Commission Management Cost Tracking Credit Card Processing CRM Customer Accounts Customer Database Customer History Customizable Branding Customizable Fields Customizable Reports Customizable Templates Data Import/Export Data Synchronization Demand Forecasting Discount Management eCommerce Management EDI Electronic Payments Email Marketing Employee Management For Retail Gift Card Management Inventory Auditing Inventory Management Inventory Optimization Inventory Replenishment Inventory Tracking Invoice Management Item Management Layaway Management Loyalty Program Mail Order Manufacturing Inventory Management Marketplace Integration Merchandise Management Mobile Commerce Multi-Channel Marketing Multi-Location Multi-Store Offline Access Order Entry Order Fulfillment Ordering Automation Order Processing Order Tracking Partial Payments Payment Options Payment Processing Point of Sale (POS) Price/Margin Management Pricing Management Procurement Management Product Catalog Product Configurator Product Data Management Product Identification Promotions Management Purchase Order Management Purchasing & Receiving Quotes/Estimates Real-Time Analytics Real-Time Data Real-Time Monitoring Real-Time Reporting Real-Time Updates Receipt Management Reorder Management Reporting & Statistics Retail Inventory Management Retail Management Retail POS Returns Management Returns Tracking Sales Order Management Sales Reports Sales Tax Management Sales Trend Analysis Serial Number Tracking Shopping Cart SKU/UPC Codes Social Media Integration Status Tracking Stock Management Third-Party Integrations Touch Screen Transaction History Vendor Managed Inventory Workflow Management ## Retail Express Integrations Adobe Commerce Integration rated undefined from -1 review Mailchimp Integration rated undefined from -1 review Phocas Integration rated undefined from -1 review WooCommerce Integration rated undefined from -1 review Shopify Integration rated undefined from -1 review Tanda Integration rated undefined from -1 review See all 19 integrations ## Retail Express User Reviews Overall Rating 3.8 Ratings Breakdown 5 47% 4 24% 3 6% 2 6% 1 18% Secondary Ratings Ease of Use 3.5 Value for money 3.8 Customer support 3.7 Functionality 3.7 BB Brad B. Verified reviewer Retail 11-50 employees Used daily for less than 6 months Review source Reviewed May 2020 Retail Express Implementation for a Small Multi Sectioned Retail Business 4 The Overall Experience has been great very easy to transition . The On-boarding Program for Training was Great and the Access to Resources Fantastic. The Implementation Manager and other Points of Contact were all great to deal with. Ratings Breakdown 4 Ease of use 4 Value for money 5 Customer support 4 Functionality Pros: Modern Cloud based system that has all the Reporting Requirements needed but all the Functionality of a Modern System in a Age of Technology Advancement . It seems as though it has been designed for this Purpose not the " that's something we are going to develop in the Future attitude" that other Systems seem to have. Cons: At this stage I believe it is still the Honeymoon Period so just " Training Training Training" to get the Most out what we can Do with Retail Express Reasons for choosing Retail Express Seems like Retail Express was the best option providing all the Power in Reporting and great Cloud based Functionality and Performance with a very sleek modern styling . Best Option Hands Down. Reasons for switching to Retail Express The Server and POS Systems we were using were very powerful and great for reporting . But was very dated and had no cloud based functionality and there was no bridge to be able to set up an online presence. Read More CJ Charles J. Verified reviewer Retail 11-50 employees Used daily for less than 2 years Review source Reviewed May 2024 Customer service is horrendous 4 Ratings Breakdown 3 Ease of use 3 Value for money 1 Customer support 4 Functionality Pros: It allows you to display images of products and you can add upsell products to the POS screen. Cons: Too many clicks to go through a sale but far more than anything else the customer service is horrendous. We have had an issue with our two outlets generating wildly incorrect inventory stock value figures. It has been looked at by a support rep from Maropost for months now and despite continually being told the developers will look at it soon, we still have no result. This means we do not know what stock value we hold in our retail stores. Reasons for choosing Retail Express Because it was purchased by Maropost, who we use for our ecommerce store. Terrible mistake. Reasons for switching to Retail Express Our retail store manager wasn't happy with Vend. In hindsight, we wish we had never switched. Read More SM Stuart M. Verified reviewer Retail 11-50 employees Used monthly for less than 6 months Review source Reviewed March 2025 Awful experience 1 Awful. The customer service team have shown no care for what occurred to our business and haven't called the allocated times we have arranged. There is no way to call anyone direct. They claim they have done what their contract has specified despite us having an unusable system and blame it on the integrator app they recommended. They have shown no care at the destruction this has caused to our business. Despite the system being unoperational and never used they continue to take their monthly fee. Ratings Breakdown 1 Ease of use 1 Value for money 1 Customer support 1 Functionality Pros: Nothing positive to report. We do not recommend. Cons: Retail express made lots of promises. During the onboarding they recommended using a third party integrator app to allow us to have 3 variants. This app did an unauthorised upload that basically destroyed our website and deleted a significant number of our variants. They didnt help in any shape or form to rectify the issue which we are still recovering from/ Read More LM Luke M. Verified reviewer Retail 2-10 employees Used daily for less than 6 months Review source Reviewed June 2020 A Fantastic System for all Retailers, big and small 5 From the initial Sales manager, to the Implementation Manager.... all staff were fantastic, enthusiastic and more than capable of handling any questions/issues I had. Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: The easy to use system means my staff picked it up quickly. The detailed Back of House reporting is a managers dream. Cons: The only thing I've seen missing is an ability to sell an item via weight ($$/per kg), but it's minor. Our previous system never had this either so we're well placed to get around it. Would be great in the future. Reasons for choosing Retail Express 1\. Staff all have retail experience.2. Your \[SENSITIVE CONTENT HIDDEN\] has extensive retail history.3. Easy to use program with heaps of features. Reasons for switching to Retail Express MYOB was great..... in the 90's/early 00's. We needed a POS software program that was more up to date with the current technology we use. It's allowed us to have a second register again without much effort at all. Read More GH Geoff H. Verified reviewer Retail 2-10 employees Used daily for less than 6 months Review source Reviewed September 2021 Excellent product with great integration across Shopify and Xero 5 We have found that the lead up to going Live and the learning process has been very well supported by the Implementation Team. The tutorials are extremely helpful and very comprehensive. The responses to our emails are always very informative and the telephone conferences with an Australian based expert is ideal. Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: Retail Express is easy to use and integrates well across our online platform and accounting software Cons: It would be very helpful if the accounting utilised both Cash and Accrual, not just Accrual. Reasons for choosing Retail Express We decided to change to Retail Express because it offered us a range of solutions to our existing software 1. Integration with Xero 2. Integration with Shopify 3. Multiple users and not limited by licence limits Reasons for switching to Retail Express We decided to change to Retail Express because it offered us a range of solutions to our existing software 1. Integration with Xero 2. Integration with Shopify 3. Multiple users and not limited by licence limits Read More BH Bradley H. Verified reviewer Retail 2-10 employees Used daily for less than 2 years Review source Reviewed April 2024 Brads Review ! 2 It took so long to setup and move from previous system. Retail Express customer support refered us to some outdated videos to try to learn. I ended up paying a 3rd party person to come to teach me how to use it. Ratings Breakdown 2 Ease of use 2 Value for money 1 Customer support 1 Functionality Pros: Easy to teach new staff the POS. It looked like it would do the job Cons: It is terrible at everything thats not POS Even stock managment is wrong. Reasons for choosing Retail Express Had to choose one so went with retail express. The marketing team is alot better than the product designers Reasons for switching to Retail Express Myob was removing features and no longer served it purpose. I wanted stronger POS that was easy to teach new staff. Read More MB Melissa B. Retail 11-50 employees Used daily for more than 2 years Review source Reviewed October 2018 Feedback 3 Ratings Breakdown 4 Ease of use 2 Value for money 4 Customer support 4 Functionality Pros: easy for sales staff to raise invoices. easy to enter new customers. easy to add new staff and modify existing ones. Cons: Have to manually do the upload to Xero each day. Can not give customers a 7 or 14 day account. Receiving stock when not all products are supplied is a nightmare. Can not make it compulsory to put a customer PO on an invoice. Can still process an invoice to a customers account when on stop credit. Unable to set own compulsory fields when entering new stock/customers Unable to set own preferences and shortcuts unable to setup credit card surcharge to be added automatically when we select that payment method. we provide service as well as sales. Can't set up a service item - has to be done as stock. Pink pricing always changing/incorrect Disabled products can still be added to PO’s Comments on invoices don’t upload to xero If an invoice that is in xero has been paid cash, and it has been rounded up it wont upload Credit Notes don’t upload to xero Read More DR Debbie R. Verified reviewer Retail 2-10 employees Used daily for more than 2 years Review source Reviewed June 2021 Allstar Batteries love Retail Express 5 Ratings Breakdown 4 Ease of use 5 Value for money 4 Customer support 4 Functionality Pros: Retail express in our business is quite easy to use even for those that are not computer savy. Cons: The contacting of support by email, would be the one of the few things. Another would be search features for customers. Read More MF Melanie F. Verified reviewer Computer Hardware 2-10 employees Used daily for less than 12 months Review source Reviewed April 2019 Great POS Cloud System 4 Excellent service, quick responses to queries, very helpful support. Updates are provided via overnight uploads done automatically with no downtime to your system. New update information is provided in detail via email. They respond well to customer suggestions and are constantly improving the system. Ratings Breakdown 2 Ease of use Previously 3 5 Value for money 5 Customer support 4 Functionality Pros: The implementation of this software is fantastic. A team of experts is available to help you transfer your database of stock, suppliers and customers with ease. Retail Express has a comprehensive knowledge database including video tutorials and instructions which all staff can access. The software is friendly, easy to use and navigate with email and internet integration. Cons: Special customer orders are tricky to handle. We are yet to understand how to order/manage customer orders and are currently doing this through the lay by option which is difficult unless you have one staff member managing this are (IE: you can over order stock). Back orders are a little cumbersome but can be adapted to suit your business needs. Overall though the positives of this system outweigh the small negatives. Read More SL Stuart L. Verified reviewer Apparel & Fashion 2-10 employees Used daily for less than 2 years Review source Reviewed September 2018 Life Changing 5 Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: Ease of use, Inventory management, POS layout, Back end reports, Integration with 3rd party accounting systems. Cons: Client order history is available but could be easier to get too and under stand. The product will give you back exactly what you put into it so do your preparation well. 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