--- title: "Salesforce B2B Commerce Software Reviews, Demo & Pricing - 2026" description: "Review of Salesforce B2B Commerce Software: system overview, features, price and cost information. Get free demos and compare to similar programs." source_url: "https://www.softwareadvice.com/ecommerce/salesforce-b2b-commerce-profile/" page_type: "product" language: "en" --- [Home](https://www.softwareadvice.com/) / [Headless eCommerce Software](https://www.softwareadvice.com/ecommerce/headless-comparison/) / Salesforce B2B Commerce Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. Overview # Salesforce B2B Commerce Review Custom quote 2 plans Wondering if Salesforce B2B Commerce is right for your organization? Our Headless eCommerce Software selection experts can help you in 15 minutes or less. On this page - Overview - User Interface - Popular Alternatives - Pricing and Plans - Features - User Reviews ## Overview Salesforce B2B Commerce 4.8 [(9)](https://www.softwareadvice.com/ecommerce/salesforce-b2b-commerce-profile/#reviews) Pricing Pricing available upon request ### About Salesforce B2B Commerce Salesforce B2B Commerce is an end-to-end eCommerce platform that enables businesses to manage the purchase of goods or services and deploy self-service digital ordering for B2B operations. Salesforce B2B Commerce is designed to streamline ordering, centralize stock/inventory management, and automate omni-channel buying experiences with fast reordering, account hierarchy management, custom catalogs, and more. Do you work for Salesforce B2B Commerce? [Manage this product listing](https://www.g2.com/products/salesforce-b2b-commerce/claim_requests/new?auto=true) Wondering if Salesforce B2B Commerce is right for your organization? Our Headless eCommerce Software selection experts can help you in 15 minutes or less. ## Salesforce B2B Commerce User Interface ## Popular Salesforce B2B Commerce Alternatives Main Product Salesforce B2B Commerce 4.8 [(9)](https://www.softwareadvice.com/ecommerce/salesforce-b2b-commerce-profile/#reviews) Ratings Breakdown - 4.56Ease of use - 4.29Value for money - 4.50Customer support - 4.78Functionality Pricing Available upon request Get Price Alternative Product [Fishbowl](https://www.softwareadvice.com/manufacturing/fishbowl-inventory-manufacturing-profile/) 4.2 [(1133)](https://www.softwareadvice.com/manufacturing/fishbowl-inventory-manufacturing-profile/reviews/) Ratings Breakdown - 4.15Ease of use - 4.10Value for money - 4.26Customer support - 4.13Functionality Pricing Available upon request Get Price Alternative Product [NetSuite](https://www.softwareadvice.com/accounting/netsuite-financials-accounting-software-profile/) 4.2 [(2080)](https://www.softwareadvice.com/accounting/netsuite-financials-accounting-software-profile/reviews/) Ratings Breakdown - 3.97Ease of use - 3.86Value for money - 3.82Customer support - 4.22Functionality Pricing Available upon request Get Price Alternative Product [Salesforce Commerce Cloud](https://www.softwareadvice.com/ecommerce/salesforce-b2c-profile/) 4.5 [(103)](https://www.softwareadvice.com/ecommerce/salesforce-b2c-profile/reviews/) Ratings Breakdown - 4.45Ease of use - 4.34Value for money - 4.51Customer support - 4.66Functionality Pricing Available upon request Get Price Alternative Product [Unicommerce](https://www.softwareadvice.com/scm/unicommerce-profile/) 4.3 [(120)](https://www.softwareadvice.com/scm/unicommerce-profile/reviews/) Ratings Breakdown - 4.31Ease of use - 4.42Value for money - 4.17Customer support - 4.50Functionality Pricing Starting at $100.00 per month Get Price Alternative Product [Cin7 Core](https://www.softwareadvice.com/scm/dear-systems-profile/) 4.3 [(739)](https://www.softwareadvice.com/scm/dear-systems-profile/reviews/) Ratings Breakdown - 4.22Ease of use - 4.27Value for money - 4.42Customer support - 4.18Functionality Pricing Starting at $349.00 per month Get Price ## Salesforce B2B Commerce Pricing and Plans Starting price: Connect with an advisor for pricing Free Trial Free Version B2B Commerce — Starter Pricing available upon request Plan includes: - 2 Storefronts - Self-Serve Portal - Unmanaged Orders 10 per license B2B Commerce — Growth Pricing available upon request Plan includes: - 10 Storefronts - Self-Service Portal - Unmanaged Orders 40 per license Confused about pricing? We've got you covered. Get a personalized pricing breakdown tailored to your specific needs—no guesswork, no generic estimates. ## Salesforce B2B Commerce Features - Popular features found in Headless eCommerce API Content Management Customer Touchpoints De-Coupled Front & Back Ends Web/Mobile App Development - More features of Salesforce B2B Commerce Abandoned Cart Saver Activity Dashboard Backorder Management Bulk Ordering Catalog Management Channel Management Communication Management Credit Card Processing CRM Customer Accounts Customer Management Customizable Branding Data Security Data Synchronization Discount Management eCommerce Management Electronic Payments Email Marketing For B2B Inventory Control Inventory Management Inventory Optimization Inventory Tracking Kitting Marketplace Integration Mobile Access Mobile Commerce Multi-Channel Management Multi-Channel Marketing Multi-Currency Multi-Language Multi-Store Order Entry Order Fulfillment Order Management Payment Options Product Catalog Promotions Management Real-Time Data Refund Management Reordering Reporting/Analytics Returns Management Reviews Management Sales Order Management SEO Management Shipping Management Shopping Cart Social Media Integration Special Order Management Tax Management Templates Third-Party Integrations Warehouse Management Website Management ## Salesforce B2B Commerce User Reviews ## Salesforce B2B Commerce customer ratings - Overall rating: 4.8/5 - Total reviews: 9 ### Rating distribution - 5 stars: 7 reviews (78%) - 4 stars: 2 reviews (22%) - 3 stars: 0 reviews (0%) - 2 stars: 0 reviews (0%) - 1 star: 0 reviews (0%) ### Secondary ratings - Ease of use: 4.6/5 - Value for money: 4.3/5 - Customer support: 4.5/5 - Functionality: 4.8/5 --- Have you used Salesforce B2B Commerce and would like to share your experience with others? ### Salesforce B2B Commerce Is By Far The Best Software For Any Business - Overall rating: 5/5 - Reviewer: Tony C. - Verified reviewer: Yes - Industry: Media Production - Company size: 2-10 employees - Product usage: Used daily for less than 2 years - Reviewed: October 2023 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Just a very pleasant piece of easy to use software. Wish we had started using it earlier. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Everything is so customizable and easy to use. Talking to team members about the different features is easy and everyone always know what you are taking about. #### Cons We have not found any issues or glitches with this software at all and we use it very often. #### Reasons for choosing Salesforce B2B Commerce Salesforce is "KING" when it comes to software for businesses to use and we knew the support and platform were second to none. --- ### Salesforce B2B Commerce simplified complex purchases and order management - Overall rating: 5/5 - Reviewer: Freda H. - Verified reviewer: Yes - Industry: Capital Markets - Company size: 10000+ employees - Product usage: Used daily for more than 2 years - Reviewed: January 2025 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. The salesforce integration and speed across multiple channels with preferred payment method utilizing customizable workarounds that reduces manual workflows assist companies across multiple sectors achieve processing operation BPO optimization. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 5/5 #### Pros The extension of commerce to all touchpoints across channels, out of the box design solutions headless commerce API's. #### Cons The cross-channel ordering utilizing a single code base and AI --- ### Good, but complicated! - Overall rating: 5/5 - Reviewer: Noah D. - Verified reviewer: Yes - Industry: Accounting - Company size: 2-10 employees - Product usage: Used daily for less than 12 months - Reviewed: March 2025 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 4/5 - Functionality: 5/5 #### Pros Super thorough and powerful, can be customized to your liking #### Cons can be very difficult to customize and make it impactful bc it can do so many things --- ### Salesforce B2B Commerce is the best ecommerce platform for managing and fulfilling online orders - Overall rating: 5/5 - Reviewer: Jason L. - Verified reviewer: Yes - Industry: Pharmaceuticals - Company size: 201-500 employees - Product usage: Used daily for less than 2 years - Reviewed: July 2022 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. We wanted an eCommerce platform to manage all our products for our online store, manage orders and returns, manage to ship, and retarget lost leads all in one place. The platform is great for B2B providing a B2C-like experience. Very easy to use and manage. Offers great reporting features. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 3/5 - Customer support: 4/5 - Functionality: 5/5 #### Pros It is a very straightforward platform with no complicated UX. Inventory tracking and management are the best within SF B2B Commerce. Customer support is truly exceptional, they go into detail and solve issues in no time. Great for designing an online store and providing personalisation to visitors. Truly exceptional at product catalogue and checkout process. Offers customizable reporting and analytics that helps businesses to understand the present and future for ROI and conversions. #### Cons The integration with another third-party application is complicated. Not the best shipping options available are present at the start unless you integrate with other applications. The high cost of implementation and monthly pricing is high, is a huge drawback. #### Reasons for switching to Salesforce B2B Commerce Features --- ### Very powerful ecommerce platform - Overall rating: 4/5 - Reviewer: Fateyma S. - Verified reviewer: Yes - Industry: Health, Wellness and Fitness - Company size: 51-200 employees - Product usage: Used daily for less than 2 years - Reviewed: August 2022 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. The platform provides a B2C-like experience to B2B organisations. Very efficient and easy to use and control. We wanted to manage all our online orders and increase the UX of our online store and Salesforce B2B commerce has made us convert very efficiently. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros Salesforce B2B commerce is a very powerful e-commerce platform which is very easy to use and manage. The reporting within the platform is highly customisable. The order process and management is very straightforward and to the point. Great features around the online storefront and designing the online store. #### Cons The only dislike from my side is the price of implementation and the overall cost of the platform, not recommended for small-sized businesses or startups. --- ### Truly exceptional B2B commerce platform - Overall rating: 5/5 - Reviewer: Mohammad B. - Verified reviewer: Yes - Industry: Computer Software - Company size: 51-200 employees - Product usage: Used daily for less than 2 years - Reviewed: July 2022 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 5/5 #### Pros -Excellent Multi-Channel support - Very user-friendly interface -Outstanding for processing orders and managing all inventory -Offers one of the best integration within the market -Great for managing all the product catalogs and managing content on the online store -Offers one of the best personalization -Great for upselling and cross-selling -Offers great features for targeting prospects that abandon the shopping cart #### Cons -Does require a good amount of training to get started -It is pricey for small B2B organisations -Cost of implementation is high #### Reasons for switching to Salesforce B2B Commerce Features --- ### eCommerce integrated well with your CRM - Overall rating: 4/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Information Technology and Services - Company size: 10000+ employees - Product usage: Used daily for less than 2 years - Reviewed: September 2022 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 4/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros Its part of salesforce CRM, which makes it customer service and commerce made integrated, data flow between the system got easy. #### Cons It is combination of pieces from different salesforce clouds together forming the commerce. It borrows components from Order management, CPQ and experience cloud. --- ### Great B2B Commerce System - Overall rating: 5/5 - Reviewer: Emily M. - Verified reviewer: Yes - Industry: Food & Beverages - Company size: 2-10 employees - Product usage: Used daily for less than 2 years - Reviewed: January 2023 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Overall I think it's a really great system and helps so much in my everyday work #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros The ease of use especially as I am using it everyday! #### Cons Sometimes can run a little slow, and hard to find where to get help --- ### Salesforce is a good b2b crm - Overall rating: 5/5 - Reviewer: Mark W. - Verified reviewer: Yes - Industry: Facilities Services - Company size: 51-200 employees - Product usage: Used daily for less than 12 months - Reviewed: December 2022 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros The software allows me to drill through and qualify prospects and leads at a very good pace. It allows me to identify all of them into categories for effective marketing and time management #### Cons Manually linking contacts to individual opportunity locations can create admin problems when dealing with same company name chain locations --- Showing 1 - 9 of 9 Reviews ## Other Top Recommended Headless eCommerce Software [Drupal Commerce](https://www.softwareadvice.com/product/275618-Drupal-Commerce/) **4.3** (15) Recently recommended **1** times [Wave Grocery](https://www.softwareadvice.com/ecommerce/wave-grocery-profile/) **4.7** (7) Recently recommended **1** times [RETISIO](https://www.softwareadvice.com/ecommerce/retisio-profile/) **5.0** (1) Recently recommended **1** times [NetSuite](https://www.softwareadvice.com/accounting/netsuite-financials-accounting-software-profile/) **4.2** (2080) Recently recommended **0** times Stuck Between Options? 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