About SAP Commerce Cloud

SAP Commerce Cloud is an eCommerce platform designed to help businesses of all sizes streamline operations related to customer orders, inventories, payments, and sales across multiple channels. Key features include AI-driven merchandising, guided selling, product recommendations, shopping cart, search engine optimization, personalization, bundling and catalog management.

SAP Commerce Cloud enables online retailers to create a progressive web app (PWA) storefront, update content based on customer’s behavior and run remarketing campaigns to reduce cart abandonment ratios. The application lets employees consolidate product data, improve content quality with built-in data validation and workflow processes and support multilingual catalogs for a global websi...

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Supported Operating System(s):

Web browser (OS agnostic)

1 Reviews of SAP Commerce Cloud

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September 2020

Bhaskar from ecenta america inc

Verified Reviewer

Company Size: 51-200 employees

Industry: Computer Software

Time Used: More than 2 years

Review Source: Capterra



Value for money


Customer support




September 2020

SAP Commerce Cloud CCV2

Overall, SAP Commerce Cloud is the market leading solution when it comes to enterprise level commerce capabilities and with its superior extension capabilities and rich out of the box industry specific features set, SAP Commerce Cloud is ideal solution to enable your company to jump into the digital transformation bandwagon. Be it state of the art responsive storefronts provided by accelerators or headless commerce capabilities provided via open source Sparatcus, SAP Commerce provides endless opportunites when it comes to designing superior customer experiences which are future proof. New features are constantly released which allows customers to stay relevant and up to date in this ever changing digital commerce landscape.


SAP Commerce Cloud solution is a market leader in Gartner magic quadrant for digital commerce and provides a superior omnichannel experience for its customers via its comprehensive suite of feature and functionality set. SAP Commerce Cloud helps customers in their digital transformation journey by providing state of the art user buying experience reducing time to market and total cost of ownership. Commerce cloud provides advanced industry specific B2B , B2C and B2B2C functionalities Out of the Box and comes with a stanard set of modules and extensions encompassing a very wide suite of features which allows customers to launch customer ready storefronts within no time. Commerce cloud is deployed on public cloud (azure) and the infrastructure maintenance is abstracted from the customers allowing them to focus on their business processes. The solution has in-built integrations to SAP ERP (ECC and S/4 HANA) via SAP Commerce Cloud Integration platform which provides OOTB integration flows(i-flows) to easily replicate master data and transactional data (Outbound and inbound). SAP Commerce is truly cloud native and via OCC APIs and Cloud platform extension factory provides a superior framework to extend the cloud solution by seamlessly integrating to 3rd party systems. SAP Commerce comes standard with OOTB accelerators which provides a fully functional templated user storefronts ready to be deployed and configured as per customer needs via Smartedit solution.


Currently SAP Commerce Cloud can be deployed only on Microsoft Azure Cloud, though the plan is to roll out to other cloud providers soon. Synchronous order management is not supported with Cloud version.