About SITE123

SITE123 is an eCommerce solution designed to help businesses streamline processes related to website building, search engine optimization (SEO), ticketing, online stores, payment processing, shipping, inventory management and more. Administrators can create variants for specific products and utilize secure socket layer (SSL) or HTTPS encryption capabilities to secure website domains.

SITE123 allows organizations to create customizable online eCommerce stores, select currencies based on geographical locations and sort products according to various categories. Professionals can use the conversion code tool to track leads, set up shipping costs, pick-up points or minimum/maximum limit for specific products and configure the website's language according to organi...


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Supported Operating System(s):

Web browser (OS agnostic)

75 Reviews of SITE123

Average User Ratings

Overall

4.60 / 5 stars

Ease-of-use

4.5

Value for money

4.5

Customer support

5.0

Functionality

4.0

Ratings Snapshot

5 stars

(50)

50

4 stars

(20)

20

3 stars

(5)

5

2 stars

(0)

0

1 stars

(0)

0

Likelihood to Recommend

Not likely

Very likely

Showing 1 - 5 of 75 results

June 2018

Ginés from Carnegie Mellon University

Verified Reviewer

Industry: Higher Education

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

4.0

June 2018

Super simple and great visual results

Pros

I have 2 websites (professional and personal ones), both of them paid, and I think it's super quick to use and build the website, while the visual result is super good and looks quite modern. In addition, the customer support is super fast, probably their best part.

Cons

The same thing that makes it great, which is the huge amount of templates, it's also its main problem. If you wanna do something that is not in those templates, you simply can't. It's not a big issue, but annoying sometimes for basic functionalities that they don't have (e.g. justified alignment in the text...)

Response from SITE123

Replied July 2018

Hi Gines, Thanks so much for the review! I really appreciate it. Please know that we are adding more functionalities all the time, and any feedback you can give we will happily forward to our developers. Justified alignment is one of the things we hope to add soon along with other features, and remember that all of the templates we made were built with our own system. All it takes is a little time and you can build sites completely of your own design! If you have other questions, please don't hesitate to contact our 24/7 chat support! Thanks! -Derek SITE123 Support

August 2016

Wayne from ModVin

Company Size: 2-10 employees

Industry: Retail

Time Used: Less than 6 months

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

4.0

August 2016

Mobile Savvy; Just Add Content

I have been using a WYSIWYG Flash-based website builder for the past several years for my business website. While it was sufficient for the time, I was faced with having to migrate it to HTML 5 and basically do a complete reconstruction or just start from scratch. I decided to look around and see what was available that really focused on mobile friendly architecture, so-called "adaptive design." I already knew from my analytics that mobile devices were the fastest growing segment of my viewers, with tablets close behind. So that was a high priority. I ran across Site123 and started playing with it. In a just over three hours, I had completely built a mobile friendly site by taking the content from my old size and dropping it in. Site123 has got to have one of the most gentle learning curves imaginable. Controls are very intuitive, as you format text, images, presentation, etc. Changes are saved automatically so no "Oh crap!" moments as you realize you've forgotten to save a long session and wind up losing it and starting over. I had some special needs as far as list requirements, too, and found that some of their built-in tools could be retooled for other uses. Tables worked great and the desktop/tablet/mobile simulator gives a reasonably accurate accounting of how your site will work on those devices. I was working on a desktop and going to my Android phone to check the results as I published them. It was an extremely efficient and no-pain experience to take a site I was dreading to update and have fun doing it in one morning. Very impressed with Site123 for my needs.

Pros

Extremely intuitive. I didn't even bother to read anything more than the tool tips and template descriptions and had zero issues with the build. As I was building it in the Free service offer, I didn't have to worry about credit cards being charged only to discover I hated the app. Even in the Free version, the Site123 floating credit at the bottom of the window is non-intrusive and quite bearable. They seem to have leaned toward a customer-centric approach that doesn't bludgeon you into an upsell. I liked that. For a small business or service, personal site, NFP or similar low-moderate information needs, this seems to be a very viable package to consider. You can point your domain name to your Site123 provided URL and be in business in no time. At $8 a month (yearly plan) for hosting, costs are in line with most similar services. I have found that over the past years, my customers are gravitating toward very convenient, user friendly ways to reach me and really don't bother with a lot of the detail that I felt needed to be in a desktop-level site. Being able to offer a very modern, attractive and fully mobile compliant site seems to be more effective in getting eyes on me and making sales. Site123 does a very nice job in that department. I am in the process of switching my plan over to Site123 and away from my old provider.

Cons

I wouldn't want to try to do a very robust catalog or sales site from what I could tell, but I wasn't looking in that direction and maybe missed some features that make that choice more accessible.

March 2019

Nikki from sailing and sunshine

Company Size: 2-10 employees

Industry: Maritime

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

4.0

Value for money

3.0

Customer support

4.0

Functionality

3.0

March 2019

SITE123 for new bloggers

Started a blog which I plan to monetize at a later stage with my own products. Looks like this will not work with this host though as they are very restrictive.

Pros

Easy to set up, great features and incredibly helpful customer service. For a first time user I would highly recommend SITE123.

Cons

Sadly they do not allow me to add an HTML so my affiliate marketing is not going to work on this platform in the long term.

Response from SITE123

Replied March 2019

Hello Nikki, Thank you for your feedback! We really appreciate it! We are glad you enjoy the features of our site and the help of our customer support. Great effort is putting into our system as functional and attractive as possible. Remember that if you have any features you'd like to request or improvements you think should be made, please let our customer support know, we always take client suggestions! Kind Regards, The SITE123 Support Team www.site123.com

February 2018

Anna from We Go Thess (?)

Company Size: 11-50 employees

Industry: Non-Profit Organization Management

Time Used: Less than 12 months

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

4.0

February 2018

I visited the website to play around but I ended up liking it so much

It's really depending on what you want, we as a team go the best experience we could get. There is support so they are always there to give you tips or you can tell them what you want to do and they will guide you to do it. Some of them even step by step, like really step by step. If you try the platform and you don't know what you want to do, then do not do it at all. Be sure for what you want and most of all, be sure that what you want to do in doable in general. There were things I wanted to do but they are not really possible to be done.

Pros

Let's start with the fact that I was previously using a code only platform and I really wanted to make a professional website for my team and get it live to attract new visitors. It's basically what I was looking for in a website builder. I have tried multiple online but SITE123 gave me the freedom to take my team on the web and get it live with our domain name. It's a very easy to use platform and they offer many applications to use and index your website to Google and other search engines which what I really needed. Because of this website we were able to increase awareness as I have seen the difference with the hosting I had, the servers response time is 5x times faster than the Shared Hosting plan I had with another website. Very powerful platform I would say, and it really got my message out.

Cons

I would appreciate if they had sidebars like WordPress themes but for now I was able to make what I wanted. I might not be able to add my own HTML to the platform for some specific apps I wanted but I was able to find something at least similar to their app market, it did the job (not the one I wanted) but if you try to find there is always a way to get things done even when you are limited to the option they offer. I was expecting to use more the custom Iframe but it turned out the Application integration were more useful than any other features offered.

April 2018

Andrew from Cloud--9.com

Company Size: 2-10 employees

Industry: Information Technology and Services

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

April 2018

All positive .

I'm able to run my own company from home as a disabled person. But there should be an incentive for users building sites for customers like me .

Pros

Easy to navigate templates really professional.great customer service really easy to use . software throughout the different packages are really professional and easy to use.

Cons

When too many people are on can run slow but still an amazing product . but overall really great system

Response from SITE123

Replied June 2018

Hi Andrew! Thank you for giving us a great review! There is a program that would suit you given your web design skills - Our Expert Program. Our Experts Program gives you the option to build your clients a website directly from your own SITE123 account. When the website is ready and upgraded, you will be able to enjoy benefits like: Huge commissions on each paid website, a FREE website for your own business (with our GOLD package), Special account manager and more. The program is open and you can register in just a few seconds. For more questions, please send an email to experts@site123.com