SKU IQ
About SKU IQ
SKU IQ Pricing
Enjoy a no risk Free Trial for 30 days! We have flexible payment options for any budget with both monthly and annual plans available. Only pay for what you need. Basic: Starting at $35/mo for small businesses just starting out. Plus: Starting at $69/mo for medium-sized businesses that need to sync more. Growth: Starting at $129/mo for growing businesses with multiple locations Premium: Starting at $279/mo For super-charged businesses who need flexibility. Try SKU IQ Free for your first 30 Days - No Credit Card Required to Get Started!
Starting price:
$35.00 per month
Free trial:
Available
Free version:
Available
Other Top Recommended Ecommerce Software
Most Helpful Reviews for SKU IQ
1 - 5 of 144 Reviews
Steven
Retail, 11-50 employees
Used weekly for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed May 2023
SKU IQ takes away the worry about keeping Inventory synced between platforms
Overall a brilliant experience so far. The functionality is solid as a rock and support are great.
PROSProduct is super easy to use, one click to publish an EPOS product to the website. I love that it's set and forget - you publish and just assume that SKUIQ is working away in the background, and it always is. Solid as a rock. I also really like the out of stock email/text that is sent when you sell out, or hit a stock level that can be set by the user. Brilliant stuff.
CONSI had a slight issue when setting up due to a setting in Woocommerce needing to be activated - but I did not read the instructions properly so it was totally my fault, and I was helped through every step to correct my error by the fantastic support team.
Reason for choosing SKU IQ
Features, simplicity of connection.
Reasons for switching to SKU IQ
Citrus Lime - we had too little control over the website.
Vendor Response
Thank you for taking the time to provide us with such a brilliant review of SKU IQ! We're thrilled to hear that our app has taken away the worry of keeping inventory synced between platforms for you. It's fantastic to know that you find our product super easy to use, with just one click to publish an EPOS product to your website. We're glad that SKU IQ works seamlessly in the background, allowing you to set it and forget it while it handles inventory synchronization reliably. We're also pleased that you appreciate the out-of-stock email/text feature, which helps you stay informed and take necessary actions based on your chosen stock level settings. We apologize for any initial issue you encountered during setup, but we're delighted that our fantastic support team was able to assist you every step of the way to correct the error. Delivering top-notch support is a priority for us, and we're glad to hear that you had a positive experience with our team. We appreciate your consideration of alternative options and are thrilled that you chose SKU IQ for its features and simplicity of connection. It's great to know that our app's functionality has been solid as a rock for you, and we're committed to maintaining that level of performance. Thank you for your kind words and for sharing your overall brilliant experience. If you ever need any further assistance or have any questions, please don't hesitate to reach out. We're here to support you and ensure your continued success.
Replied June 2023
ashley
Luxury Goods & Jewelry, 1 employee
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed June 2023
Excellent Customer service
I had an outstanding customer service experience today at SKU IQ, all thanks to [sensitive content hidden]. Her exceptional assistance and dedication made the entire process seamless and hassle-free. I was thoroughly impressed by her willingness to go above and beyond to help me resolve my issues and get my TikTok shop up and running in no time.From the moment I reached out to SKU IQ, [sensitive content hidden] made me feel valued as a customer. She was incredibly knowledgeable about the platform and guided me through each step with expertise. Her patience and clear communication style were instrumental in helping me understand the intricacies of setting up my shop.What truly stood out was [sensitive content hidden] willingness to invest additional effort to ensure my success. She proactively offered useful tips and insights to optimize my TikTok shop, which went beyond my expectations. Her attention to detail and genuine enthusiasm to assist me were truly commendable.Throughout the process, [sensitive content hidden] remained patient, understanding, and supportive. She addressed all my queries promptly and professionally, making me feel heard and valued as a customer. Her dedication to providing outstanding customer service is truly a testament to her exceptional skills and commitment.Thanks to [sensitive content hidden] efforts, my TikTok shop was up and running smoothly in no time. it has been an absolute pleasure working with her. Her exceptional customer service has left a lasting impression me
CONSYou hav to pay to upload more than 10 items
Vendor Response
Thank you for sharing your review of SKU IQ! We're thrilled to hear about your outstanding customer service experience, thanks to the exceptional assistance and dedication of our team member, [Sensitive Content Hidden]. We're delighted that [Sensitive Content Hidden] went above and beyond to make the entire process of setting up your TikTok shop seamless and hassle-free. It's wonderful to hear that she made you feel valued as a customer, providing expert guidance and patiently addressing all your queries. We're glad she exceeded your expectations by offering useful tips and insights to optimize your TikTok shop. We understand that the cost associated with uploading more than 10 items can be a concern. Our pricing structure is designed to support our ongoing development efforts and ensure the provision of high-quality service. However, we appreciate your feedback, and we're continuously exploring ways to provide flexible options that meet the needs of our users.
Replied June 2023
Curtis
Retail, 11-50 employees
Used daily for less than 6 months
OVERALL RATING:
1
EASE OF USE
1
VALUE FOR MONEY
1
CUSTOMER SUPPORT
1
FUNCTIONALITY
1
Reviewed January 2024
Waste of Money!!!
I purchased their support for a website with an online store. Had an issue with some fraudulant charges and they increased my rate about 300%. They refused to refund the amount and refused to reduce me to my previous rate....after several weeks of going back and forth, they finally reduced my rate only to increase it back within a day for no reason whatsoever. Another several seeks were spent to try and get a refund and it was pulling teeth to get the refund. They are a predatory company that just can care less about any customer issues.
Vendor Response
We're sincerely sorry to hear about your frustrating experience, and we apologize for any inconvenience caused. This is not the level of service we aim to provide, and we take your feedback seriously. We understand the importance of fair pricing and reliable support, and we're committed to resolving this matter promptly. Please reach out to our customer support team (support@skuiq.com) directly with your account details so we can investigate and address this issue as soon as possible. Your satisfaction is our priority, and we appreciate your patience as we work to make things right.
Replied February 2024
Nadia
Wholesale, 2-10 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed December 2023
SKU IQ: My Perfect Ally for Business Success
It has been excellent. There were problems but they always solved them.
PROSSpanish support. The customer service team has always been very fast.
CONSThey do not have support by phone calls (Sometimes it is necessary, especially when an integration fails)
Vendor Response
Thank you for your positive feedback! We're delighted to be your perfect ally for business success. We appreciate your recognition of our Spanish support and the fast response times from our customer service team. We understand the importance of different support channels, including phone calls, and we appreciate your feedback on this. We're continuously working to enhance our support options to better meet our users' needs. If you ever encounter any further issues or have additional feedback, please feel free to reach out. We're here to support your business, and we're grateful for your trust in SKU IQ!
Replied January 2024
Tessa
Food & Beverages, 11-50 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed October 2023
SKU IQ is a must for TikTok Shop
SKU IQ has some of the best customer service. Our setup was easy because of how quickly their team is available to jump in for any roadblocks you might run into. Most of us are used to hour-long wait times through chat boxes, but they are speedy and efficient whether it's via chat, email, or during onboarding calls. I feel really confident in using their platform thanks to the amazing onboarding experience. Our company has referred several other CPG brands to try them out and everyone agrees - SKU IQ is superior!
CONSThere were no cons to using SKU IQ. As with any new SaaS you can expect there to be a slight learning curve, but their customer support team made it easy breezy.
Vendor Response
Thank you for your fantastic review of SKU IQ! We're delighted to hear about your positive experience: Pros: Outstanding Customer Service: We're thrilled that our customer service has been a standout for you. Quick response times and efficient support are priorities for us. Seamless Onboarding: It's great to know that our onboarding process has instilled confidence in using our platform. Referral-Worthy: We're truly appreciative of your referrals to other CPG brands, and it's wonderful to hear that SKU IQ is earning a reputation for excellence. Cons: Learning Curve: While you mentioned a slight learning curve, it's reassuring that our customer support team was able to assist you effectively, making the process smooth and hassle-free. Thank you for your support, and if you ever have more feedback or questions in the future, please don't hesitate to reach out. We're here to ensure your continued satisfaction!
Replied October 2023
