Thank you for taking the time to provide us with such a brilliant review of SKU IQ! We're thrilled to hear that our app has taken away the worry of keeping inventory synced between platforms for you. It's fantastic to know that you find our product super easy to use, with just one click to publish an EPOS product to your website. We're glad that SKU IQ works seamlessly in the background, allowing you to set it and forget it while it handles inventory synchronization reliably. We're also pleased that you appreciate the out-of-stock email/text feature, which helps you stay informed and take necessary actions based on your chosen stock level settings. We apologize for any initial issue you encountered during setup, but we're delighted that our fantastic support team was able to assist you every step of the way to correct the error. Delivering top-notch support is a priority for us, and we're glad to hear that you had a positive experience with our team. We appreciate your consideration of alternative options and are thrilled that you chose SKU IQ for its features and simplicity of connection. It's great to know that our app's functionality has been solid as a rock for you, and we're committed to maintaining that level of performance. Thank you for your kind words and for sharing your overall brilliant experience. If you ever need any further assistance or have any questions, please don't hesitate to reach out. We're here to support you and ensure your continued success.

Replied June 2023

Thank you for sharing your review of SKU IQ! We're thrilled to hear about your outstanding customer service experience, thanks to the exceptional assistance and dedication of our team member, [Sensitive Content Hidden]. We're delighted that [Sensitive Content Hidden] went above and beyond to make the entire process of setting up your TikTok shop seamless and hassle-free. It's wonderful to hear that she made you feel valued as a customer, providing expert guidance and patiently addressing all your queries. We're glad she exceeded your expectations by offering useful tips and insights to optimize your TikTok shop. We understand that the cost associated with uploading more than 10 items can be a concern. Our pricing structure is designed to support our ongoing development efforts and ensure the provision of high-quality service. However, we appreciate your feedback, and we're continuously exploring ways to provide flexible options that meet the needs of our users.

Replied June 2023

We're sincerely sorry to hear about your frustrating experience, and we apologize for any inconvenience caused. This is not the level of service we aim to provide, and we take your feedback seriously. We understand the importance of fair pricing and reliable support, and we're committed to resolving this matter promptly. Please reach out to our customer support team (support@skuiq.com) directly with your account details so we can investigate and address this issue as soon as possible. Your satisfaction is our priority, and we appreciate your patience as we work to make things right.

Replied February 2024

Thank you for your positive feedback! We're delighted to be your perfect ally for business success. We appreciate your recognition of our Spanish support and the fast response times from our customer service team. We understand the importance of different support channels, including phone calls, and we appreciate your feedback on this. We're continuously working to enhance our support options to better meet our users' needs. If you ever encounter any further issues or have additional feedback, please feel free to reach out. We're here to support your business, and we're grateful for your trust in SKU IQ!

Replied January 2024

Thank you for your fantastic review of SKU IQ! We're delighted to hear about your positive experience: Pros: Outstanding Customer Service: We're thrilled that our customer service has been a standout for you. Quick response times and efficient support are priorities for us. Seamless Onboarding: It's great to know that our onboarding process has instilled confidence in using our platform. Referral-Worthy: We're truly appreciative of your referrals to other CPG brands, and it's wonderful to hear that SKU IQ is earning a reputation for excellence. Cons: Learning Curve: While you mentioned a slight learning curve, it's reassuring that our customer support team was able to assist you effectively, making the process smooth and hassle-free. Thank you for your support, and if you ever have more feedback or questions in the future, please don't hesitate to reach out. We're here to ensure your continued satisfaction!

Replied October 2023

Thank you for sharing your positive experience! We're delighted to hear that SKU IQ has provided ease of use and real-time visibility for Canadian Diamond Boyz. It's fantastic that you've had a great experience with very little maintenance once everything is set up. If you ever have more feedback or questions in the future, feel free to reach out. We're here to support you, and we appreciate your trust in SKU IQ for your business needs!

Replied January 2024

Thank you for sharing your review of SKU IQ! We're glad to hear that your experience so far has been positive. We appreciate your feedback regarding the ease of contacting our support team when you had questions or encountered errors during setup. Providing prompt assistance and addressing any concerns is important to us, and we're glad we could be there for you. We understand your desire for the product category to automatically sync from Shopify, eliminating the need to manually categorize each item in SKU IQ. We appreciate your suggestion and will take it into consideration as we continue to enhance our app's features and functionality. We apologize for any issues you're currently experiencing with items pushing to TikTok Shop. While that may not be within our control, we're committed to helping you resolve any issues that arise. Please feel free to reach out to our support team, and we'll do our best to assist you and ensure a smooth experience. We're pleased to hear that overall, your experience with SKU IQ has been pretty good. We appreciate your patience as we work towards resolving the TikTok Shop issue, and we're here to support you throughout the process. If you have any further feedback or questions, please don't hesitate to reach out.

Replied June 2023

Thank you for sharing your feedback! We're pleased to hear that our customer service has been responsive and helpful in resolving any issues that arise. We appreciate your understanding and patience regarding some technical difficulties and bugs. Our team is committed to promptly rectifying any challenges to ensure a smooth experience for you. If you ever encounter further difficulties or have additional feedback, please feel free to reach out. We're here to provide ongoing support and enhance your experience with SKU IQ. Thank you for choosing our platform!

Replied January 2024

Thank you for your feedback. The syncing delay you describe is not working as intended. We recommend you reach out to our support team and explain what's happening to get things fixed promptly. Our quantity syncing should be very close to real time.

Replied December 2022

Thank you for sharing your experience with us. We're thrilled to hear that our customer service has been amazing and very helpful in addressing your issues. We understand the importance of seamless data transfer, and we apologize for any challenges you faced with data not removing from your POS to the ecommerce site. We take this feedback seriously and will investigate the issue to ensure a smoother experience for you. If you have any additional concerns or if there's anything specific you'd like us to address, please don't hesitate to reach out. We appreciate your feedback and are committed to providing the best possible support.

Replied January 2024

Wow! Thank you for leaving such a thorough review of your experience with SKU IQ! We are happy to hear that it has made life easier for you and your business and that the product is easier to use than others. We are hoping to improve syncing consistency in the future to avoid those occasional issues you describe. Thank you again for your feedback and we look forward to continuing to serve your business!

Replied June 2022

Thank you so much for taking the time to leave us your feedback here, it means the world to us! We are so happy to hear that SKU IQ is working well for you and also that you've experienced our top notch customer service!

Replied April 2022

Thank you for leaving such thorough feedback, we truly appreciate it! We are happy to hear that SKU IQ is giving you an edge in your area and saving you time when it comes to inventory management!

Replied April 2022

Thank you for taking the time to write a review of SKU IQ Realtime Inventory Sync. We're thrilled to hear that our solution has been a great product for your retail business and that our ease of use has been a positive factor for you. We appreciate your feedback regarding the consistency of pictures brought over from Square and will take it into consideration for future improvements. We're glad to hear that SKU IQ was a better fit for your business compared to WooCommerce. Our team is committed to providing an end-user friendly solution for our customers. We're also happy to hear that our customer support was immediate and effective when you encountered integration issues. Our team takes pride in providing excellent support to our customers, and we're glad that our efforts were recognized. Thank you for choosing SKU IQ to help manage your inventory. We look forward to continuing to provide you with excellent service and support.

Replied April 2023

Thank you for sharing your feedback about SKU IQ! We're glad to hear that you find our platform easy to use and appreciate its seamless synchronization with your commerce channels. We understand that the search and filter features could use some improvement, particularly when managing a large number of SKUs and pushing to various channels. We appreciate your input, and rest assured, we take your suggestions seriously as we strive to enhance our user experience. Furthermore, we're delighted to hear that our team provided helpful and friendly assistance during your setup process. We're committed to providing excellent support, and it's great to know that we could be of assistance. If you have any further suggestions or questions, please feel free to reach out. We value your feedback and look forward to serving you even better in the future!

Replied May 2023

Hi Thomas, Thank you for your review and feedback. We look forward to continuing to serve you and your business with better inventory management. If you have any other feedback we are always happy to hear from our customers. Kindly, The SKU IQ Team

Replied June 2022

Thank you so much for taking the time to leave a review here, we truly appreciate it! If you encounter any issues with our product please don't hesitate to reach out to our team via live chat or by emailing support@skuiq.com

Replied May 2022

Thank you for sharing your thoughts on SKU IQ! We're thrilled to hear that you find our inventory sync easy to use with a well-designed UI and useful notifications. We apologize for any inconvenience caused by occasional item duplication and syncing issues. Our team is committed to improving our service, and your feedback is essential in helping us address and resolve such issues. If you encounter any further challenges or have additional suggestions, please feel free to reach out. We're here to ensure your inventory management remains easy and hassle-free. Thank you for choosing SKU IQ, and we appreciate your continued support!

Replied December 2023

Thank you for your review! We're delighted to hear that SKU IQ has been helpful for importing and handling shipping to TikTok Shop. Your feedback about the need for more reviews and information is duly noted, and we'll continue to work on providing valuable resources. We're also pleased to hear that you've had a positive experience with our customer service and find our tutorials helpful. If you ever have more comments or questions, please don't hesitate to reach out. We're here to support you and provide the information you need to succeed!

Replied October 2023

Thank you for your valuable feedback, we are sorry to hear that our customer support was less than stellar and would love to learn more about your experience! Please email feedback@skuiq.com with your story and someone will be in touch!

Replied March 2022

We're thrilled to hear about your fabulous experience with SKU IQ and the positive impression made by our communication and follow-up. It's great to know that our proactive approach in reaching out and assisting with the setup process played a key role in your decision. If you ever have more questions or need further assistance, please feel free to reach out. Thank you for choosing SKU IQ!

Replied September 2023

Thank you for taking time to leave a review here. We have identified some issues with our Square integration and are working to improve operations around that in the future. If you experience any issues please don't hesitate to reach out to our support staff who are standing by to help avoid any need for extra work on your part!

Replied December 2022

Thank you for your excellent review of our customer service! We're thrilled to hear that you had a positive experience and that our team provided prompt and professional assistance when you needed help. Delivering top-notch customer service is a priority for us, and we're glad that we met your expectations in this regard. We appreciate your feedback regarding the services you've received, and we're delighted to hear that you have no complaints. Your satisfaction is of the utmost importance to us, and we're committed to ensuring that you have a seamless and positive experience with SKU IQ.

Replied June 2023

Thank you for sharing your experience with SKU IQ! We're pleased to hear that you appreciated the simplicity of the process. Your feedback about occasional issues is valuable, and we apologize for any inconvenience. Our team is here to help, and we appreciate your patience and understanding as we work to address and resolve any issues. We're glad to have been instrumental in linking your online and physical stores' inventories. If you ever encounter further issues or have questions, please don't hesitate to reach out. We're committed to ensuring a smooth experience for your business. Thank you for choosing SKU IQ, and we're here to support your success!

Replied December 2023

Thank you for sharing your review of SKU IQ! We're glad to hear that our app has made the process of putting inventory into TikTok easy for you. Simplifying tasks and streamlining inventory management is one of our primary goals, and we're pleased that we could provide that benefit for you. We apologize for any inconvenience caused by the app kicking out some products that you have authorized to sell. We understand the importance of maintaining control over your inventory, and we're committed to addressing any issues promptly. Please feel free to reach out to our support team with specific details so that we can investigate and resolve this matter for you.

Replied June 2023