---
title: "Square Online Reviews, Pros and Cons - 2026 Software Advice"
description: "Reviews of Square Online. Learn how real users rate this software's ease-of-use, functionality, overall quality and customer support. Talk to our advisors to see if Square Online is a good fit for you!"
source_url: "https://www.softwareadvice.com/ecommerce/square-online-profile/reviews/"
page_type: "reviews"
language: "en"
---

1 million+ businesses helped. Get advice

Get Free Advice

[Home](https://www.softwareadvice.com/)

/

[Restaurant Management Software](https://www.softwareadvice.com/retail/restaurant-management-comparison/)

/

[Square Online](https://www.softwareadvice.com/ecommerce/square-online-profile/)

/

Square Online Reviews

Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee.

[Overview](https://www.softwareadvice.com/ecommerce/square-online-profile/)

Reviews

[Alternatives](https://www.softwareadvice.com/ecommerce/square-online-profile/alternatives/)

# Square Online User Reviews

## Reviews summary

- Overall rating: 4.6/5
- Total reviews: 332

### Secondary ratings

- Ease of use: 4.6/5
- Customer support: 4.3/5
- Value for money: 4.5/5
- Functionality: 4.5/5

### Rating distribution

- 5 stars: 249 reviews (75%)
- 4 stars: 63 reviews (19%)
- 3 stars: 9 reviews (3%)
- 2 stars: 3 reviews (1%)
- 1 star: 8 reviews (2%)

### Most mentioned pros

- It was super easy to make our own, customizing the products, prices, receipts, and options at the click of a button.
- The monthly fee is more affordable than other websites we have used in terms of our limited educational budget.
- Square Online has a set of comprehensive features and point of sales systems that make starting a business easy without needing to build an entire website to sell products from scratch.

### Most mentioned cons

- I do find the iPad layout to be a bit more clunky, feeling like an enlarged iPhone layout versus its own dedicated design.
- Overall useful, but has enough flaws to keep us from fully using it at all of the checkout places in the business.
- The check out system is confusing to some of the older students enrolling in conversation classes.

## Square Online customer reviews

Showing reviews 1-25 of 332 (page 1).

### A must for small business owners.

- Overall rating: 5/5
- Reviewer: Ryan P.
- Verified reviewer: Yes
- Industry: Design
- Company size: 2-10 employees
- Product usage: Used weekly for less than 2 years
- Reviewed: January 2026
- Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

Overall, I find it easy to use, consumer friendly, great customer support and a total game changer for small businesses.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

A great way to pay and get paid for services when you need to accept multiple credit cards and don't want to rely only on cash payments or bank transfers.

#### Cons

The fees are similar to what you pay for PayPal or other competitors. It would be nice if they were a bit lower.

---

### Writings to our small Nordic school.

- Overall rating: 5/5
- Reviewer: Blerta K.
- Verified reviewer: Yes
- Industry: Education Management
- Company size: 2-10 employees
- Product usage: Used daily for more than 2 years
- Reviewed: May 2026
- Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

In the case of a small language center like ours, we can get by with Square online. It does not fit well with learning requirements - we operate around its retail orientation. It only required one weekend to create our site, and parents are confident in the payment system. Valuable when you require something basic that does not exceed your nonprofit budget.

#### Ratings breakdown

- Ease of use: 5/5
- Functionality: 4/5

#### Pros

Installing our course catalog was easy, I did it by myself without disturbing our IT person. The payment system is compatible with the card of our Swedish and Norwegian students. I like the fact that there is a sense of security regarding student information especially when dealing with the information of minors. The monthly fee is more affordable than other websites we have used in terms of our limited educational budget.

#### Cons

The check out system is confusing to some of the older students enrolling in conversation classes. Unable to automate the sending of reminder emails on homework submissions and schedule changes in classes, it remains a manual task. Only a few choices on how to tailor the course registration forms to the required language proficiency levels.

---

### Let Square Online Be Your Store

- Overall rating: 5/5
- Reviewer: John L.
- Verified reviewer: Yes
- Industry: Recreational Facilities and Services
- Company size: 51-200 employees
- Product usage: Used weekly for less than 2 years
- Reviewed: July 2025
- Review source details: This review was submitted organically. No incentive was offered

It's reliable and works well. It makes a great, professional appearance of my business and it's easy to use.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 4/5

#### Pros

They are continuing to update the program. New improvements, features and functionality continue to evolve with square.

#### Cons

Wish improvements could happen a bit quicker. Some additional functionality with pop-ups would be helpful.

#### Reasons for switching to Square Online

We wanted everything in one place, and a system ANYONE can use.

---

### Great for running a storefront

- Overall rating: 4/5
- Reviewer: Angela P.
- Verified reviewer: Yes
- Industry: Non-Profit Organization Management
- Company size: 2-10 employees
- Product usage: Used weekly for more than 2 years
- Reviewed: June 2026
- Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

Square Online is a great, cost-effective platform for managing a storefront. It works really well with other platforms. There is a bit of a learning curve but once you figure it out, it is very easy to customize the process and automate sales.

#### Ratings breakdown

- Ease of use: 4/5
- Value for money: 5/5
- Functionality: 4/5

#### Pros

Square Online is a great, cost-effective platform for managing a storefront. It works really well with other platforms as far as integration goes including our website and with platforms like Jotform. There is a bit of a learning curve but once you figure it out, it is very easy to customize the process and automate sales. The security features are very helpful.

#### Cons

There is a bit of a learning curve that can make it challenging to pass along to others even within the same organization.

---

### Easy for non-programmers to integrate into websites

- Overall rating: 5/5
- Reviewer: Christine B.
- Verified reviewer: Yes
- Industry: Health, Wellness and Fitness
- Company size: Self-Employed
- Product usage: Used weekly for less than 12 months
- Reviewed: March 2026
- Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

Easy for a non-programmer to integrate into a simple website. I didn’t run into any problems and neither did my customers.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 3/5
- Customer support: 3/5
- Functionality: 4/5

#### Pros

Very easy to integrate with my Wordpress website. Surprisingly, The links all worked on my very first attempt.

#### Cons

Square charges merchant processing fees, so they take a cut of every transaction which is never fun. Shop around - fee vary widely.

---

### Couldn’t ask for more!

- Overall rating: 5/5
- Reviewer: Thomas V.
- Verified reviewer: Yes
- Industry: Market Research
- Company size: 51-200 employees
- Product usage: Used daily for less than 12 months
- Reviewed: January 2026
- Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

Being able to manage a website and a storefront all in one with great functions and options is a dream come true!

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 4/5
- Customer support: 4/5
- Functionality: 4/5

#### Pros

This product has a great security and wonderful website customization. Payments and invoicing couldn’t be simpler. Great value for the money.

#### Cons

There was a little bit of a learning curve, which I always find difficult when trying to set up a new site or storefront.

---

### Square online best results

- Overall rating: 4/5
- Reviewer: Mike A.
- Verified reviewer: Yes
- Industry: Food & Beverages
- Company size: 11-50 employees
- Product usage: Used daily for less than 2 years
- Reviewed: September 2025
- Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

Great I love it and I do recommend it to everyone i encounter looking for pos system website or anything business related

#### Ratings breakdown

- Ease of use: 4/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 4/5

#### Pros

Easy to use set up and navigate great platform use it daily for both my businesses excellent experience

#### Cons

I got confused at first but the customer service was phenomenal and helpful and got me back on track

---

### Review of Square Online

- Overall rating: 5/5
- Reviewer: Ay L.
- Verified reviewer: Yes
- Industry: Retail
- Company size: 11-50 employees
- Product usage: Used daily for less than 12 months
- Reviewed: July 2025
- Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

In general, usage is seamless and friendly, interface works great, access and logins from all connected devices also great

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

Easy access, always loving the black and white interface of the platform, makes it easy to access numbers.

#### Cons

Seamless usage, absolutely no issues, would say least thing liked, it can take some time to get familiar well enough to understand the entire platform

---

### Provides Many Tools That Make Helping Running A Business Easy Online and In Person

- Overall rating: 5/5
- Reviewer: Jesse Z.
- Verified reviewer: Yes
- Industry: Computer Software
- Company size: 51-200 employees
- Product usage: Used monthly for less than 12 months
- Reviewed: August 2025
- Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

Overall, Square Online has simplified the needs for any business, but for small businesses in particular. They provide many tools and services that serve a variety of needs for different businesses.

#### Ratings breakdown

- Ease of use: 5/5
- Functionality: 5/5

#### Pros

Square Online has a set of comprehensive features and point of sales systems that make starting a business easy without needing to build an entire website to sell products from scratch. The products they offer allow for both ecommerce and brick and mortar stores. Additionally, when tendering transactions, the sales tax is automatically calculated for you as the business.

#### Cons

The service fees in place for credit card and online transactions is kind of high. Square Online could do a better job of balancing the need to make money while allowing businesses to keep more of their hard earned money. Additionally, there could be some options for businesses that still handle cash in 2025.

---

### from loving it to disappointed

- Overall rating: 3/5
- Reviewer: Brandi T.
- Verified reviewer: Yes
- Industry: Consumer Goods
- Company size: Self-Employed
- Product usage: Used daily for less than 12 months
- Reviewed: February 2025
- Review source details: This review was submitted organically. No incentive was offered

When I was able to access my account, It was great, but I haven't used it since I can't get logged in my account

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 4/5
- Customer support: 2/5
- Functionality: 3/5

#### Pros

I loved the mobile payment system I received, so easy to use!!

#### Cons

I have not been able to log into my account after getting a new number.

---

### Square online is great!

- Overall rating: 4/5
- Reviewer: Matt D.
- Verified reviewer: Yes
- Industry: Computer Software
- Company size: Self-Employed
- Product usage: Used monthly for more than 2 years
- Reviewed: November 2024
- Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

I have built an online store and completed online orders using this complete online selling tool

#### Ratings breakdown

- Ease of use: 4/5
- Value for money: 4/5
- Customer support: 5/5
- Functionality: 4/5

#### Pros

Square online offers sellers the opportunity to get online and selling almost instantly! The tools are secure and completely functional allowing you to scale your business from 0 to 100 at your own pace with minimal limitations

#### Cons

It’s not as flexible as tools like Shopify unfortunately but still takes its own space in the market

#### Reasons for choosing Square Online

Cheaper and has a free plan allowing me to start from 0

---

### I love this site and it's features

- Overall rating: 5/5
- Reviewer: Laura B.
- Verified reviewer: Yes
- Industry: Food & Beverages
- Company size: Self-Employed
- Product usage: Used daily for less than 12 months
- Reviewed: June 2021
- Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

I love how overrall easy it is to use Square from the initial taking of payment, organization of reports and invoicing and the value you get for a nominal price.

#### Ratings breakdown

- Ease of use: 4/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 4/5

#### Pros

Great value for the money, templates make starting up easier than you can imagine, time saving and organization right at your fingertips.

#### Cons

Some editing features are difficult to understand when adding pages or sections to online platform. Would like to see more instructions or easier to understand instructions when adding products and customization to pages and sections.

#### Reasons for choosing Square Online

Easier to use, better invoicing, better and more widely used devices for payment and a brand everyone knows.

#### Reasons for switching to Square Online

I did not like the cost of the fees associated with PayPal nor did I like the invoicing as compared to Square.

---

### The most amazing

- Overall rating: 5/5
- Reviewer: Thomas D.
- Verified reviewer: Yes
- Industry: Arts and Crafts
- Company size: Self-Employed
- Product usage: Used daily for less than 2 years
- Reviewed: February 2025
- Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

Highly recommended for all owners and independ added

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

I love how user friendly it is and how easy it makes things for both me and my shoppers.

#### Cons

I'm not sure that I can pinpoint anything specifically

---

### Square review

- Overall rating: 4/5
- Reviewer: Yasmin D.
- Verified reviewer: Yes
- Industry: Apparel & Fashion
- Company size: 2-10 employees
- Product usage: Used monthly for free trial
- Reviewed: March 2025
- Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

Overall square is very good and easy to use especially for small businesses

#### Ratings breakdown

- Ease of use: 4/5
- Value for money: 4/5
- Customer support: 4/5
- Functionality: 4/5

#### Pros

I like square because it’s very easy to use

#### Cons

I don’t have anything that’s bad to say about square

---

### Great usable product, room for improvement.

- Overall rating: 4/5
- Reviewer: Kyle M.
- Verified reviewer: Yes
- Industry: Food & Beverages
- Company size: 2-10 employees
- Product usage: Used daily for more than 2 years
- Reviewed: November 2024
- Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

It has been a good driver of revenue for our business, but I just often feel spots where I wish it was better and more customizable.

#### Ratings breakdown

- Ease of use: 4/5
- Value for money: 5/5
- Customer support: 3/5
- Functionality: 3/5

#### Pros

Lots of ability to add and customize products. It has been very successful for our lunch and bakery business.

#### Cons

There are some certain customizable pieces that just aren't there. The square online site can't be customized with pictures and images. It's very difficult to have different fulfillment times for different products. It would be great to have the ability to set different fulfillment times for various square online categories.

---

### Easy and excellent

- Overall rating: 5/5
- Reviewer: Samantha H.
- Verified reviewer: Yes
- Industry: Hospitality
- Company size: 2-10 employees
- Product usage: Used daily for more than 2 years
- Reviewed: November 2024
- Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

Easy to use, cost effective and easy to learn.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

Square is incredibly easy to use and straightforward.

#### Cons

I didn’t have any issues or negative experience

---

### Jd Wireless

- Overall rating: 5/5
- Reviewer: Daisy H.
- Verified reviewer: Yes
- Industry: Retail
- Company size: 2-10 employees
- Product usage: Used daily for more than 2 years
- Reviewed: June 2021
- Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

I enjoy square I’ve been a member with them since 2017 and will continue to do so I just purchased a square stand for an iPad and will purchase a register to have an easier layout when making transactions.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

I enjoy using Square because it is so easy and user-friendly. My employees just get right on it no need to show them 1 million times because it is that simple I enjoy it and I love to recommend other people to use it as well it’s also inexpensive and I enjoy it because it just takes some money right out so I don’t have to worry about paying no fees at the end of the month it’s already done

#### Cons

The least I like is how my reader disconnects but it’s fine I’ll just reconnected every day that’s the only downside

---

### Square Online Review

- Overall rating: 5/5
- Reviewer: Michaeline L.
- Verified reviewer: Yes
- Industry: Retail
- Company size: 2-10 employees
- Product usage: Used weekly for less than 2 years
- Reviewed: June 2021
- Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

Very happy overall with ease of use. Additional upgrades and additional are appreciated.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Functionality: 4/5

#### Pros

Easy to use, inexpensive, integrates with square store easily.

#### Cons

Website templates are limited and square online stores start to all look similar. Offering discounts with multiple purchased items without using a coupon is not available. Having automatic shipping discounts without using a coupon is not available. Would like automatic discounts and be able to offer free shipping when minimum orders are met. Have to be careful about generating a shipping label because you only get one chance. If a shipment requires two or more labels, can only generate through square online via shippo. Then have to go to shippo to generate additional labels. That is a hassle.

#### Reasons for choosing Square Online

I like square products very much!

#### Reasons for switching to Square Online

Wanted to integrate my retail storefront with online storefront

---

### Finally a Website that is easy to use.

- Overall rating: 5/5
- Reviewer: Fred W.
- Verified reviewer: Yes
- Industry: Military
- Company size: Self-Employed
- Product usage: Used daily for less than 12 months
- Reviewed: June 2021
- Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

My time is important. I dont want to spend my time building or redesigning pages, I want to spend it with my products. Getting them described, priced and listed.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

The ability to add multiple photos and contiually edit photos is probably what I like best. Description of product tells only some about the product. Buyers want to see it. I can easily edit the photos and rearrange them for renewed interest.

#### Cons

My products need a numbering system that a buyer can easily see and add when asking me questions about the product. Many customers want to use Pay Pal.

#### Reasons for choosing Square Online

I wasted so much time trying to learn Work Press. For 3 years it caused my headaches. I spent most of my time trying to navigate the site. Square is such a relief. Now I have time to spend with the process of selling my products and not with figuring out a difficult site.

#### Reasons for switching to Square Online

I found WordPress to be too diffilcult for my skill set. Too much time was spent trying to organize, downsize my photos. Too many pages, too many tabs.

---

### Everyone Loves My Page!

- Overall rating: 5/5
- Reviewer: Tiffany W.
- Verified reviewer: Yes
- Industry: Cosmetics
- Company size: Self-Employed
- Product usage: Used daily for less than 12 months
- Reviewed: June 2021
- Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

Overall, Square has been a bigger help than I anticipated. I love that it's not hard to find any answer to any question I have. I plan to use those platform long term.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 4/5
- Functionality: 5/5

#### Pros

Square makes starting an online business seem easy! They keep track of the inventory, allow you to make customer profiles, and be as creative as you like. The best features in my opinion are: the free stock photos, low cost domains, and checkout links.

#### Cons

Now that I've been using Square for a year now, I realize I would love the option to have my customers control their account and see past orders. I get asked that question a lot. Apparently it's not user-friendly as of right now

#### Reasons for choosing Square Online

The prices for add-ons were 10x what I make in revenue every month. I know someone who uses that site but he spends a lot of time on hold with customer service.

---

### Very Useful and Quick to Set Up

- Overall rating: 5/5
- Reviewer: Ronald W.
- Verified reviewer: Yes
- Industry: Market Research
- Company size: Self-Employed
- Product usage: Used weekly for more than 2 years
- Reviewed: January 2023
- Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

It was a very great tool to have a business start up. When I decide to start my meditation business again in the future, I will definitely choose square.

#### Ratings breakdown

- Ease of use: 5/5
- Functionality: 5/5

#### Pros

I used the card reader in person and it was very useful. I didn't have the need for buying any other items. My remote clients would pay by entering their card as well, which was very simple. I have been a customer of many businesses that have used square and have always been happy when seeing it in other places.

#### Cons

Their website features weren't very easy to set up. It really wasn't a big issue because of so many sites that let you create your own websites for free.

#### Reasons for choosing Square Online

Square did not push their service like the others did

---

### Square helped my business!

- Overall rating: 5/5
- Reviewer: Bridgette K.
- Verified reviewer: Yes
- Industry: Arts and Crafts
- Company size: 2-10 employees
- Product usage: Used daily for more than 2 years
- Reviewed: October 2024
- Review source details: This review was submitted organically. No incentive was offered

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

What I like most about Square online is it is beyond user friendly for me and my customers. It is a widely accepted software and my customers were able to pay simply by clicking on a link or invoice. Square also has donation links. This came in handy when I was raising money. Once I am paid, Square offers the option to be paid instantly or later that day via their card and checking account feature.

#### Cons

There was a bit of delay with payments in order to verify my identity. Once I submitted all required documents, funds were released.

---

### Square for the mobile business

- Overall rating: 5/5
- Reviewer: Helen N.
- Verified reviewer: Yes
- Industry: Health, Wellness and Fitness
- Company size: Self-Employed
- Product usage: Used daily for more than 2 years
- Reviewed: July 2021
- Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

Overall, I am very pleased with Square Online and intend to keep using it for the foreseeable future!

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 4/5
- Functionality: 5/5

#### Pros

There are many features which work really well when most of your business is done via your phone. The online item catalog and cash register are both easy to use and easy to change in odd circumstances.

#### Cons

I wish that the website manager would let you do a certain amount of editing via the phone software. Right now I can look at things and I can access and orders, but that's about the extent of it!

---

### Square Online

- Overall rating: 5/5
- Reviewer: Judith K.
- Verified reviewer: Yes
- Industry: Arts and Crafts
- Company size: Self-Employed
- Product usage: Used daily for more than 2 years
- Reviewed: June 2021
- Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

Great ! Love it !!!

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

Ease of use and setup and cost. As a small business - this service is perfect for our needs.

#### Cons

No issues or problems except for the one exception - during the customer checkout process, there is an option for including a coupon at checkout - this is by default - there is no way for the seller to opt out of this option - it should be an option for the seller to enable this if they plan to offer a coupon or special code.

#### Reasons for choosing Square Online

Ease of use and real people to talk to you if you needed help or had a question.

#### Reasons for switching to Square Online

Square actually had support people that would listen to you and help - huge difference from some of the the other services - won't mention any PayPal names of course.

---

### Tool built for small business owners who need a simple, effective system

- Overall rating: 4/5
- Reviewer: Rachel S.
- Verified reviewer: Yes
- Industry: Alternative Medicine
- Company size: Self-Employed
- Product usage: Used weekly for less than 12 months
- Reviewed: May 2024
- Review source details: This review was submitted organically. No incentive was offered

Overall my experience with Square Online has been really positive. It's made my business more stream lined and professional and helped me stay organized and on top of customer management and invoicing.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 4/5
- Functionality: 4/5

#### Pros

I have been using Square online to run my small business for eight months now and it has been extremely helpful. I use it to input all of my customers information and quickly and easily build out invoices for them, send invoices, accept payments and send customers receipts. I run a service-based business where I have to travel to and from my clients, Square has allowed me to set up and use their item catalogue so that I can bill all of my services on the fly and send to my customers even while I'm out of the office on my mobile device. It allows my customers to make payments to me easily, so I don't even have to have a part in the payment processing and takes out one more step for me as I am travelling to the next client.

#### Cons

I wish that it had a little bit more customization and design for my invoices and would allow me to personalize the messages it sends to my customers. I'd like to have more of my social media highlighted on the invoices and ways for my customers to connect with me more. I also which that Square was a little more tailored to service based businesses, as the items list always shows as an inventory item and asks about shipping, which is not something I need for my business and I wish I could tailor the experience to my service based business better.

## More reviews

[Next reviews](https://www.softwareadvice.com/ecommerce/square-online-profile/reviews/?page=2)

---

Square Online Reviews, Pros and Cons - 2026 Software Advice