overall, I love the product, It help me get my starter business ope and running when I had no idea how to start it SQUARE ONLINE STORE got me what I need and how I needed it to be done so that I could be my best.

Well first of all it's free you can not beat that no matter how you slice the deal. Finding out what kind of store you are wanting to open. Will you be offering single shipping out will you be shipping multi items for shipping. And if you will be shipping the items or if someone will be picking the items up from you.

no bad thing s to say about this peace of software. It ask all of the right questions to get your new business up and running no mater wat it maybe that you are trying your hand at this software is ware business will come.

Nothing but thumbs up overall. We have used several other POS programs and by far think the value of Square can't be beat.

Ease of use and an excellent support team makes Square Online a fabulous option. The templates are designed to look good on both desktops and mobile devices. Very modern and intuitive. Super easy to set up and learn. Integration with Square Retail catalog is good.

I wish I could copy design elements from one web page to another. The template layouts are also a bit restrictive. Would be nice to have CSS access to fully customize. Would also like the item description to sync with Square Retail without losing the design elements.

Overall, Square Online has improved a lot since we started using it at the end of 2019. We love the delivery and curbside pickup features. There are still improvements that could be made, like setting up a subscription program to encourage recurring orders. Most of the features are pretty basic (customer loyalty program, 'similar items', etc.) - we wish there was more ability to customize features so they better meet our needs.

Creating our website through Square Online was pretty easy, especially for someone without a background in web design. The inventory management features and integration with Square POS is great!

Just beware, there seem to be a lot of bugs with Square Online and getting ahold of customer service via phone is not easy. You have to jump through several hoops before they will give you a phone number to call. This can be very frustrating when the website is having an issue that needs immediate attention. Once you do get ahold of customer service, if your issue is not deemed 'high priority' it can take them weeks/months to fix it, if they ever do at all.

I actually completed my site, have it up and running and am making sales! It’s a huge accomplishment to have been able to get this done! Square made it easy to navigate and was there for me when I had questions. They did not ignore my issues and kept in touch until things were fixed.

This is the mist user friendly software I have found. I have tried others and given up. But I completed my website on Square!

I’d like more creative options. To be able to soften edges of photos, create different shaped photos. More fonts to choose from and colors. Ability to make sections smaller and move wording around in more of the free space.

I love how overrall easy it is to use Square from the initial taking of payment, organization of reports and invoicing and the value you get for a nominal price.

Great value for the money, templates make starting up easier than you can imagine, time saving and organization right at your fingertips.

Some editing features are difficult to understand when adding pages or sections to online platform. Would like to see more instructions or easier to understand instructions when adding products and customization to pages and sections.

I used paywall and stripe before finding square. Square is QUICK to get your money to you and will take contracts into consideration when a client disputes, which is really great. Customer service is hard to get to, you have to go through a series of articles to find help & there is no one to actually talk to when you can't find the answer int he articles.

I like how easy it is to add a customer & create/send/edit invoices for them.

I wish square was compatible with my online gallery service (pixieset) and I wish that I could see invoices from HoneyBook in my square dashboard! It is difficult having everything in different sites.

Easy to use, affordable, quick to manage inventory, professional templates.

I wish there were a multi-select option when Bulk Editing items onto the website (as in, putting in category and marking visible at the same time).

My overall experience with Square Online is very positive because it made it super easy and cheap to create a basic online store. I was also already familiar with the dashboard because of other Square products so it was easy to use for me. However, if you want to do anything personalized or include more complicated features, Square can make it difficult.

This is an awesome product for small start-up businesses. You can do a ton with the free plan and the customer service has always been super helpful in my experience. You can literally build a working online store for free, however, to get the domain you have to pay monthly. The footer and header are already made for you and they look really professional and nice. You create the pages based on pre-made elements which makes it really easy.

The design of the website is pretty strict, you can't add much of your own designs or layouts. You have to make your ideas fit their layouts. Domain transferring was difficult, but the customer service helped. The embedded automatic forms sometimes don't work (I wouldn't get notified by all the submissions on my website). It can also be difficult to navigate the website in the editing portal.

During this time where people are still a little wary of dining in restaurants, square online has been a vital tool in helping me serve customers through delivery and pickup.

I love almost everything about square. The way it catalogs all of my merchandise to the ease of access for customer info, do building my website to managing payroll and the loyalty program that engages my customers and makes shopping with me more fun for them.

There really isn’t much I can think of here, square really packs a punch but they could add a “processing fee” option where we can pass the credit card processing percentage on to the customer and remove it as a “cash incentive”

Easy and satisfying to use. It's not as customizable as SquareSpace, but it looks good and integrates with a decent amount of third party apps.

I like how easy it was to create a simple website that looks good and works well with little issue.

Square Online is meant to go along with their other services, such as POS, inventory management, online shops, appointments, etc. It's not trying to be highly customizable, but it is just customizable enough to do a fine job for most small businesses.

Overall I am throughly impressed and satisfied with Square. It is my understanding that the few issues I have with them they are in the process of releasing at some date in the future.

The overall ease of use is pretty simple. I also love having everything I need in one place. Payroll, POS, website, Google integration and so much more!

There is currently no pay in 4 option, which I feel hurts a retail business like mine.

Functionality of the website and operation is excellent. Customer service and knowledge of staff is not what it should be and information regarding fees is unclear.

I loved how easy everything was and that it was very similar to the way Apple products work.

There are a LOT of hidden costs with Square. We were going to use Square for our entire operation as it has features for a food business that no one else in the market has. Unfortunately Square charge 50p per online order that is not explained clearly on their website. As we process thousands of orders per week that cost is huge compared to rivals. Square were unable to provide an explanation of what that 50p per order was for and as it can’t be justified we cannot transfer our complete customer base to Square.

Easy to use - love the integration with my POS in-store. I don't have to worry about purchasing an additional app to manage inventory.

I wish they had a gift registry option - that would make this almost perfect!

I love the easy to use features! I am able to add products with ease. Add coupons as well. I feel it isn’t overly complicated either. I love the added features you can add.

I wish the marketing and loss cart and loyalty club were cheaper to add. I’d like those features but can’t swing the extra feeez.

Overall, I’ve been pleased with my experience with Square. I was glad to be able to re-negotiate my processing fee earlier this year, and the online store was really helpful during the beginning of the pandemic.

My business features both a retail store and a distribution branch, and being able to manage both areas of my business through Square has been wonderfully helpful, especially during my first year of business. The user interface is intuitive and easy-to-use for my staff, and adding and deleting items from the sale screen is quick and easy. Keeping my distribution items separately categorized and off of the retail display makes managing both parts of my business even easier.

I’ve had some issues with taxes being calculated properly, as I have tax applied to some items and not others. When I calculate what this should be on my own versus what Square says, the numbers haven’t always matched up. Also, getting photos to appear on the same item across devices (Square register, Square app, Square online) hasn’t always worked and has required me to upload the image for a second time or to change the image format.

Pretty great for all the years we have used it and it has improved since we started using it!

Easy to setup - and easy to train staff!

Customer merging issues, some reporting issues

Love that I can track all inventory in my brick and mortar and online all in one place without extra work. It all happens in the background, and I can focus on other areas of business. Recently added employees and began using payroll. Makes life so simple to track employee hours, maintain schedules, and complete payroll with just a few clicks. It even reminds me to complete my payroll, which I am sure my employees appreciate.

As a small retail business that is growing rapidly, Square has given me the ability to start with basics and expand as my business has grown. Love that I can manage inventory, marketing, payroll, my online store and loyalty program all in one place. Such a time-saver.

The online store features have continued to grow this past year, but even being fairly knowledgeable about web design, it has taken some time to find ways to add bells and whistles that take the website to a more professional level.

I'm really satisfied with how simple my Square Online site was to create, and is to stylize and update. It looks fabulous, even with the robust free features, but it's a powerhouse with the analytics on the backend. I love that I can link my Square Online site as a subdomain to be able to use it as a booking website for my photography business. Cutting down on email communication with clients, which has Square Online has made possible through its Square Appointments integration with Square Online, has been an invaluable tool for prioritizing time in-person with my clients. Square Online looks great, it's functional, and it's easy to use. It's a primary tool in my business' toolkit.

For how feature-packed the product is, It's very user-friendly to navigate and set up. For how great the complete product looks, it shouldn't be so simple to use.

Connecting my Square Online site a subdomain was not a simple task. Establishing the SSL certificate credentials with my web host took a little extra time.

Thank you Square for making selling at markets seamless and easy. I recommend Square to other business owners and vendors every chance I get.

Square is great to use at your mobile location or in your brick and mortar store. I love how it sends customers receipts if they choose and syncs my inventory automatically when an item is sold. The Shippo integration is wonderful and automatically populates the customers information for shipping labels. It helps me stay organized and I love the ability to create reports showing me category sales as well as so many other aspects of my business. The deposits made to my account are timely as well.

The mobile app doesn’t work most of the time unfortunately. It would be helpful if it was reliable so I can edit my website on the go when I need to.

My time is important. I dont want to spend my time building or redesigning pages, I want to spend it with my products. Getting them described, priced and listed.

The ability to add multiple photos and contiually edit photos is probably what I like best. Description of product tells only some about the product. Buyers want to see it. I can easily edit the photos and rearrange them for renewed interest.

My products need a numbering system that a buyer can easily see and add when asking me questions about the product. Many customers want to use Pay Pal.

Very Good

Ease of use, free reader and initially lower cost.

The added per transaction fee. When I signed in, there was no per transaction fee. I see fruits at Farmers' Market which means relatively low sales per transaction.

I enjoy square I’ve been a member with them since 2017 and will continue to do so I just purchased a square stand for an iPad and will purchase a register to have an easier layout when making transactions.

I enjoy using Square because it is so easy and user-friendly. My employees just get right on it no need to show them 1 million times because it is that simple I enjoy it and I love to recommend other people to use it as well it’s also inexpensive and I enjoy it because it just takes some money right out so I don’t have to worry about paying no fees at the end of the month it’s already done

The least I like is how my reader disconnects but it’s fine I’ll just reconnected every day that’s the only downside

Easy to use and I love all of the extra features.

I wish to allowed reviews to be posted on social media.

I do love all of the features. Most of it is straight forward and easy to use.

It is easy to learn and use. It is straight forward.

It is pay to play. Subscription to open up all the parts of the service adds up quick.