Squarespace helps users create websites and offers an e-commerce solution for small and midsize businesses for building online stores. Squarespace e-commerce solutions allow users to sell products and services, as well as manage inventory, shipping, accounts and taxes.

Squarespace stores allow users to upload unlimited products to their website. Users are provided with an interactive drag-and-drop sorting tool and tags and categories to organize and manage their products. The built-in analytics tool of Squarespace helps users track customer behavior, revenue, units sold, orders and traffic in real time. The mobile app of store management lets users manage orders and inventory, scan tracking bar codes, issue returns and fulfill orders.

Squarespace e-commerce websites provide unlimited hosting with level 1 PCI compliance and 128-bit security SSL encryption security. It has multiple payment methods including credit cards through Stripe, Apple Pay and PayPal.



778 Reviews of Squarespace

Overall rating

4.5 / 5 stars

Showing 1 - 20 of 778 reviews

December 2018

Holly from Marshmueller

Company Size: 1 employee

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

5 of 5

December 2018

Squarespace is the best for building your own website!

I used Squarespace for years for my own personal blog and website, which morphed into a handmade business and Squarespace was a great platform to use to grow with my business. I moved to another platform once I needed more ecommerce features, but I still recommend Squarespace to folks needing a website.

Pros

Ease of use- their templates are good-looking and super easy to modify to create a look of your own.

Cons

They do offer ecommerce but it is lacking.

December 2018

Lincoln from Parkway Wesleyan Church

Company Size: 11-50 employees

Review Source: Capterra


Ease-of-use

4 of 5

Value for money

5 of 5

Functionality

5 of 5

December 2018

Just works

We have tried at least 7 web platforms for our church over the past 5 years. Nothing has ever quite fit. Either it worked fine and had alot of tools and extras, but was more expensive, or it was cheap, ugly, and hard to work with. Squarespace is the best marriage of cheap, useful, customizable, and beautiful. I love the ablility to embed code and customize css. It really gives a platform you can start simple and grow with. I can't imagine that we will use anything else.

Pros

Ease of use is just above anything else we have used at our church. The availability of online, user created help is also greater than any other platform.

Cons

Sometimes i feel forced to use a font size that I don't like.

December 2018

Andrew from NotYourAverageHippie

Company Size: 2-10 employees

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

5 of 5

December 2018

Great way to create your own website with ease

I used squarespace to create a website for my etsy store NotYourAverageHippie

Pros

It is very easy to use so people with no experience with web design can take advantage of it.

Cons

I did not dislike anything about it. I would love to use it more.

December 2018

Douglas from Angus Operations

Company Size: 51-200 employees

Review Source: Capterra


Ease-of-use

3 of 5

Functionality

3 of 5

December 2018

its ok I guess

Pros

They offer a lot of options if you are willing to pay.

Cons

Squarespace is really expensive for what they offer compared to their peers.

December 2018

Stephen from Blanco America

Company Size: 51-200 employees

Review Source: Capterra


Ease-of-use

4 of 5

Value for money

3 of 5

Customer support

1 of 5

Functionality

4 of 5

December 2018

Not my first choice but a decent web service

I'm someone who prefers drag-and-drop web platforms, so SquareSpace isn't my first choice. That being said, it's quite easy to add elements to each page, and I am a fan of the blog. As far as price goes, it may be worth dropping a buck or two from the list price based on what its competitors can do. (On a side note, Squarespace supports podcasts, and I respect that a lot!)

Pros

It's easy to create a standard page and update it for search engine optimization

Cons

The customization is limited, and there's no real drag-and-drop functions

December 2018

Anonymous

Verified Reviewer

Company Size: 11-50 employees

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

5 of 5

December 2018

Easy to make beautiful

Pros

This is an easy to make beautiful site platform.

Cons

I have not found anything I particularly dislike about squarespace

December 2018

Rebecca from Vcu Health

Company Size: 5,001-10,000 employees

Review Source: Capterra


Ease-of-use

5 of 5

Functionality

5 of 5

December 2018

Squarespace

Pros

I love squarespace! I love to be creative when making websites, and squarespace allows me to do that. It is easy to use, doesn't take long to get the hang of, and WORKS.

Cons

No cons with this software. Works great for me.

December 2018

Samer from Samer Photography + Motion (SAMER INC)

Company Size: 1 employee

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

5 of 5

December 2018

Incredible and Revolutionary

Pros

Honestly, I love everything so far. It was crazy easy to use, to switch over and the how-tos were easy to follow. Templates were great too! Huge fan. And its affordable!

Cons

Getting into some of the nitty gritty of making custom changes can add up

December 2018

Nicole from Self-Employed

Company Size: 2-10 employees

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

5 of 5

Functionality

4 of 5

December 2018

Affordable and easy web design

I will consider using Squarespace in the future depending on the type of industry I am using the platform for.

Pros

The price and easy ability to create a website was key in this software. This software seems to be best for bloggers, photographers, and other creative entrepreneurs.

Cons

The website design was not the best for my industry that I was trying to use it for.

December 2018

Aden from Aden Blake Films

Company Size: 1 employee

Review Source: Capterra


Ease-of-use

5 of 5

Customer support

5 of 5

Functionality

5 of 5

December 2018

Helpful for small business

I run a digital marketing agency and it’s been nice for clients that just want a very easy website to get up and running without the long wait of a more intricate site.

Pros

It’s really easy to use and you can get set up right away. No hassle and no learning curve to it.

Cons

I can’t think of anything that I didn’t like.

December 2018

Anonymous

Verified Reviewer

Company Size: 1 employee

Review Source: Capterra


Ease-of-use

3 of 5

Value for money

5 of 5

Functionality

4 of 5

December 2018

Aesthetically appealing with a learning curve

For the price and look, I'm really happy with them. I would saw the effort, which wasn't really even that much, was definitely worth it in the end.

Pros

I love the look of their templates and the functionality. They're simple and uncluttered in a great way for the end-user.

Cons

They're interface is a bit more complicated than a drop and drag platform like Wix. It requires either a bit of trial and error or a web designer who specialized in Sqaurespace

December 2018

Marie from Pavone Marketing Group

Company Size: 51-200 employees

Review Source: Capterra


Ease-of-use

5 of 5

Functionality

5 of 5

December 2018

Squarespace - Websites Made Easy

Pros

I enjoyed how easy it was to not only create a professionally-looking website but to maintain that website over time.

Cons

Some of the internal operating and organization was difficult.

December 2018

May from Baltu Studios

Company Size: 2-10 employees

Review Source: Capterra


Ease-of-use

4 of 5

Value for money

4 of 5

Functionality

4 of 5

December 2018

Good quality. Limited user agency.

My experience with Squarespace is good. I just wish they'd give the user more freedom and that their blog template wasn't so complicated to use.

Pros

Squarespace has very neat and cool templates (themes) to choose from. If you stick with the images that come with the template, you will have great quality images, if you choose to change them, you'll have to furnish your own images. The UI is very easy to understand, the site is easy to navigate. When making changes to existing websites Squarespace works great because you can see the changes realtime just by hitting save.

Cons

The templates (themes)they provide are cool but the user is unable to change color background or heights between sections. That makes it very frustrating. The page for blogs is very hard to build and the user cannot change things around either. There's not much freedom to be creative. I switched from Wix to Squarespace and now I'm thinking to going back to Wix because they let you do anything you want.

December 2018

Anonymous

Verified Reviewer

Review Source: GetApp


Ease-of-use

3 of 5

Value for money

3 of 5

Customer support

4 of 5

Functionality

4 of 5

December 2018

A decent choice, but there are better ones out there.

Pros

Squarespace is great to learn on. The templates are nice and not gaudy like some can be, the interface is easy to get the hang of though there is a bit of a learning curve from other similar editors, and you never have to worry about security, Squarespace takes care of that in the backend for you. It is feature rich when it comes to Ecommerce, so it makes a good first store site to learn the ins and outs on.

Cons

Unfortunately Squarespace runs into the same brick wall other sites of this kind do. With simplicity comes the lack of options for customization in the long run. The templates all tend to blur together and look the same, leaving a lot of unique looks at the wayside. Squarespace and Weebly seem to be taking bets on who can get users to pay the most for their Ecommerce services before they give in and throw in the towel- which is not an attractive look. If you're just starting out, go ahead and learn on one of these, but ultimately, you will be better served learning to host your own store in the long run.

December 2018

Anonymous

Verified Reviewer

Company Size: 51-200 employees

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

5 of 5

December 2018

Easily the best drag and drop web editor available

Pros

Love how easy it is to use. Even my least tech-savvy clients love how they can update their websites themselves!

Cons

The design can be pretty rigid to the template you choose - unless you're willing to pay for premium and use code blocks, but this can turn a simple project into a lengthy one! Complete customization is possible, just not simple.

December 2018

Ryan from La Porte County Sheriff's Office

Company Size: 51-200 employees

Review Source: Capterra


Ease-of-use

4 of 5

Value for money

4 of 5

Customer support

5 of 5

Functionality

5 of 5

December 2018

Squarespace for Website Design

I would highly recommend this site builder to anyone. Tried and tested.

Pros

The templates are the best out there in a site builder. Everything is very modern and streamlined. Customizations and formats for different types of devices are supported flawlessly. Options for customization are pretty extensive as far as website builders go. This company comes highly recommend to me and I couldn't agree more. Customer support was great as well.

Cons

The tools can be a little difficult to learn, but once you get the hang of it everything works really well. It is one of the more expensive website building sites out there.

December 2018

Stephen from Nike

Company Size: 1 employee

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

5 of 5

December 2018

Best in the Buisness

Pros

There are a million website hosting companies out there. Squarespace stands above the rest. With top notch customer support, affordable monthly billing, and an insanely easy to use interface, I can't think of anything I'd improve!

Cons

Some of the features are limited until you pay for a premium subscription, but for most people, the base subscription should do just fine!

December 2018

Anonymous

Verified Reviewer

Company Size: 51-200 employees

Review Source: Capterra


Ease-of-use

4 of 5

Functionality

5 of 5

December 2018

Build quick and easy websites for any purpose

Pros

We use Squarespace as an internal site where employees can login to request company swag (ie. t-shirts, branded pens and notebooks, sales collateral, etc.) Squarespace makes it easy for our employees to make those requests and for us on the internal marketing team to keep track of those requests and the amount of inventory we have for various items. With Squarespace, we can categorize items available, get notified when requests are made, and use forms to collect needed information (ie. addresses on where to ship items to, recipient names, etc.). Squarespace is pretty straightforward when it comes to building your site and offers a lot of functionality.

Cons

No complaints! Squarespace gets the job done and does exactly what we need it to do.

December 2018

Anonymous

Verified Reviewer

Company Size: 11-50 employees

Review Source: Capterra


Ease-of-use

5 of 5

Functionality

5 of 5

December 2018

Extremely well rounded site builder

Pros

Everything about the design is slick and modern - design is quick and simple.

Cons

Customization is much harder than most other CRMs - but their designs often get it right the first time. It's hard to make a bad site with this

December 2018

Matthew from Brand Connect

Company Size: 2-10 employees

Review Source


Ease-of-use

5 of 5

Value for money

4 of 5

Customer support

5 of 5

Functionality

5 of 5

December 2018

Many Improvements in Recent Updates

Bugs have been fixed, features and integrations have been added, and the price has risen very sharply. It's now too expensive for some clients who are just starting out, who instead look at Shopify or other cheap/free options to get started.

Pros

Squarespace is my go-to referral when a non-technical person wants a great looking website that they want to update themselves. The base templates looks great, offer good customization, then I can point them to the bits that they will actually need to interact with: blogs, ecommerce, and simple content updates. Whether they build it themselves or I do it for them, it's very easy to have a classy modern sight that your average Joe can rely on for their business.

The WYSIWYG editor is best in the business.

Cons

Plans are expensive for what they offer compared to competitors. Strange layout issues can haunt you if you try to stray from the pre-made templates. Sometimes the editor will freeze up and cause you to lose work. Custom code editor is very basic, and third party integrations are limited by that.