Squarespace Software


 

Squarespace helps users create websites and offers an e-commerce solution for small and midsize businesses for building online stores. Squarespace e-commerce solutions allow users to sell products and services, as well as manage inventory, shipping, accounts and taxes.

Squarespace stores allow users to upload unlimited products to their website. Users are provided with an interactive drag-and-drop sorting tool and tags and categories to organize and manage their products. The built-in analytics tool of Squarespace helps users track customer behavior, revenue, units sold, orders and traffic in real time. The mobile app of store management lets users manage orders and inventory, scan tracking bar codes, issue returns and fulfill orders.

Squarespace e-commerce websites provide unlimited hosting with level 1 PCI compliance and 128-bit security SSL encryption security. It has multiple payment methods including credit cards through Stripe, Apple Pay and PayPal.

 

Squarespace - Create product page
 
  • Squarespace - Create product page
    Create product page
  • Squarespace - Edit product details
    Edit product details
  • Squarespace - Orders on mobile app
    Orders on mobile app
  • Squarespace - Inventory on mobile app
    Inventory on mobile app
  • Squarespace - Pending overview on mobile
    Pending overview on mobile
  • Squarespace - User roles
    User roles
Supported Operating System(s):
Web browser (OS agnostic)

98 Reviews of Squarespace

 

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Software Advice Reviews (4)
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Showing 1-4 of 4

Edward from Rosetta Stone
Specialty: Other
Number of employees: 501-1,000 employees Employees number: 501-1,000 employees

October 2017

October 2017

Squarespace Efficacy

Ease-of-use

Functionality

Product Quality

Customer Support
N/A
Pros

I was able to use Squarespace to quickly put together a personal website that looked extremely clean and had a bare minimum of complicated set up. I got numerous compliments on the quality of the site despite having no experience with website building or design.

Cons

Some of the menu options are not as intuitive to find as I might like. The best example is when I needed to add different menu headings on the site (I.e., About Me, FAQ, etc.): it’s located under “Pages,” which does make a degree of sense, but it’s not the most intuitive and I constantly forgot how to get there. Also, to my memory, while the analytics page was good, it didn’t allow you to filter for custom dates, instead being last month, last week, etc.

 
 

Thomas from Ogburn Construction, Inc.
Specialty: Building and garden materials
Number of employees: 2-10 employees Employees number: 2-10 employees

June 2017

June 2017

Easy to make your own space and look professional doing it.

Ease-of-use

Functionality

Product Quality

Customer Support
N/A
Pros

It is very easy to create pages and edit them.
It is also very easy to copy and paste information and add images to pages.

Cons

Manipulating boxes can sometimes be tedious tasks, as it has certain formats that you must stay within, but once you get used to it, it is fairly simple.

 
 

Elisa from The Narrative
Specialty: Other
Number of employees: 2-10 employees Employees number: 2-10 employees

June 2017

June 2017

Alright, but need to step up their game

Ease-of-use

Functionality

Product Quality

Customer Support
N/A

Ecommerce function is lame. Also wish the blog feature had more in common with LinkedIn than WordPress. I don't want to log into pages every d#mn time, if you know what I mean.

Pros

If you don't have any clue what you're doing or what you want, use Squarespace. It's hard to get lost when you don't have a destination in mind. If I was a restaurant, musician, or anyone else that just wanted to "get her done" I''d use this in a heartbeat... though with all the competition out there, I'd do my homework first.

Cons

If there's something that you'd like to tweak or make your own, you're pretty SOL'ed. Sure there's the opportunity to code at your own risk, but surely in 2017 we can find a true happy medium, no? Loading times were also slow which means I spent a good deal of my build time watching the circle of buffering death spin. Frustrating.

 
 

Michael from Thriveworks
Specialty: Health and personal care
Number of employees: 51-200 employees Employees number: 51-200 employees

April 2017

April 2017

Professional quality website

Ease-of-use

Functionality

Product Quality

Customer Support
N/A
Value for Money

I used a competitor for creating a previous website. I wish I would have used Squarespace instead. The templates are awesome! There are so many to choose from. You can make a great website without needing extensive training or experience in website development. If you like the template the way it is, just add your content. If not, customize it to your specific needs. I love it!

Pros

Squarespace has tons of high quality templates to choose from. Each template is fully editable. They've created a platform that looks great and is easy to use. You need some tech skills, but you don't need web design experience or training to make a professional website.

Cons

If I had to pick one con, I'd have to say that I don't like the setup and format of the commerce options.

 
 
 
Showing 1-20 of 94

Brandon from Self-employed at Zellous Design

October 2017

October 2017

Quality website builder

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

Squarespace stands out from some of the other DIY website building tools. Quality. That's the one word that really encapsulates my experience thus far.

The theme selection has some nice gems. Even the "bad" Squarespace themes are decent.

Editing photos and text content is handled quite nicely in the backend. For basic editing, they've made things incredibly straightforward. Easy to navigate. Nice animations. The on-page editing is also a big plus.

Setting up a podcast in Squarespace is also quite easy. I haven't used Squarespace for ecommerce, but I assume it's equally easy to get going.

Cons

Surprisingly, customization is not Squarespace's strong suite. At times, even achieving what would seem to be a minor customization proves to be very difficult.

The platform certainly gives you the tools to customize as needed, but you go from "extremely easy" to "pretty tricky" faster than you might expect.

As much as I enjoyed using Squarespace, it turned out being more difficult to use than I anticipated. When you're happy to use what's readily available through the theme you've chosen, things go smoothly. Once you have a specific feature or layout in mind, it can be difficult to bend Squarespace to your will.

Source: Capterra
 

Daniel from Avitas
Number of employees: 1 employee Employees number: 1 employee

September 2017

September 2017

Impressively easy to use. Full package with the best customer support around!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

I wanted to set up a quick and easy website to use as a portfolio showcasing my work and this was bar none the best option I could find. It has everything I need in a neat and tidy package for a really great cost! I will likely be using it again in the future for other websites I will need to build. I am very, very impressed!

Pros

If you want to make a professional website that looks great on any platform without having to pay a web developer hundreds of dollars, this is the option for you. Incredibly easy to use and comes with everything you need! The customer support is amazing too. Call them any time and they'll help you out with anything you need! I was very impressed with the support.

Source: Capterra
 

Florian from Courtastic
Number of employees: 2-10 employees Employees number: 2-10 employees

September 2017

September 2017

Carefree website builder tool that does everything for you, but has its price

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

The ease of use is the best aspect. You don't need any web development knowledge whatsoever because the software does everything (like SSL, responsiveness, hosting, etc.).

Cons

Compared to using a (free) simple HTML template and learning a little bit about hosting etc. Squarespace might be a little bit too expensive for people who are open to learn a little bit about websites. We tried it but got back to our own self-managed website.

Source: Capterra
 

Gaurav from Open Access Technology India
Number of employees: 501-1,000 employees Employees number: 501-1,000 employees

September 2017

September 2017

Best logo designing content management system ever

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

It provides preloaded templates which reduces the time of development for the professional website. It also has a starter plan which provides twenty pages for the website which are pretty enough for a basic professional website. Google services makes it easy publishing website and the newsletters are easy to mail by Gmail for professional.

Pros

Customer gets one year paid subscription of G suite and it gives cutting edge logo which a business can ever expect. After working with a development team which uses this product for my company, I feel it is best product available in market.

Cons

However there are few cons like customer support is not very good and the product is priced on higher side. It lacks some basic features offered by blogger and drupal.

Source: Capterra
 

Ravi from Websociety
Number of employees: 51-200 employees Employees number: 51-200 employees

September 2017

September 2017

Get very professional websites by this user friendly CMS.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

We have satisfied many clients with thus software and it is handy for professional websites. You can not get so perfect logo designer from any other cms as provided by them. With xero and g suite included it is becoming favourite of some knowledgeable people. The customizations are very easy and our clients feel that they are getting things done in time. However there are no perfect answers provided by it's support to queries.

Pros

There has been so much advancement in the product since I started using it for my clients. It has 4 perfect plans whose pricing fits to the needs of customers. I have never seen professional templates included like squarespace in the plan itself. It gives solution to accounting needs of website admin with xero. It has also given G suite which serves many tasks such as editing and keeping track of subscribers and many more web analytics things. It has a perfect logo designer for which I love it the most.

Cons

It does not keep track of editing history. Howeverit is not much a need for those who don't want to keep track but it is pretty useful at times for developers. There are no sidebars for some templates which is irritating and videos are not supported by all type of devices.

Source: Capterra
 

Brandon from Pulse Of Prophets
Number of employees: 2-10 employees Employees number: 2-10 employees

September 2017

September 2017

Great for beginners or inexperienced users, but wears out fast

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Easy to use and setup and edit. Great for first timers and beginners!

Pros

Squarespace has made an incredible, easy to use platform for anyone that really wants to dig into and create a website. For this it's amazing!

Cons

It definitely can become limited very quickly and anyone at a amateur to advanced level will feel constrained within it.

Source: Capterra
 

Ben from Oikon Stewardship Solutions
Number of employees: 2-10 employees Employees number: 2-10 employees

September 2017

September 2017

Easy-to-use, flexible, and good-looking web design, all backed up by stellar customer support.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Squarespace lets us build and host a good looking website without the significant time and resource cost as custom development.

Pros

SquareSpace has unparalleled customer support. I've never had faster, better executed chat support with any company. Every time I have a problem or a question, the chat support team quickly steps up to the plate. It's really quite impressive.

The design platform for building websites is also quite good. As a web design novice, I was worried about the fit and finish of my project. Fortunately, SquareSpace's templates are brilliant. I am thrilled to say our finished site looks even better than we could have hoped, and without the huge cost of custom web design and hosting.

Cons

Squarespace is flexible, but it is also limited. Some of the functionality that seems like a no-brainer, such as recurring payments and more complex code integration, is not possible out of the box. Third-party tools can services can be used to achieve these features, but at added cost and without the same seamless experience that SquareSpace prides itself on. If they open up the platform to more integrated solutions, I will have no complaints at all.

Source: Capterra
 

Angus from Marwick Marketing
Number of employees: 2-10 employees Employees number: 2-10 employees

September 2017

September 2017

Best Platform For Your First Website

Ease-of-use

Functionality

Product Quality

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Pros

The easiest way to build your website. In a evening you can have a great looking site up and running. All of the features and settings are laid out nicely. Getting around the site and building the pages could not be easier.

Cons

There are no plugs in if you are looking for something specific. Working on SEO on a Square space site is more difficulty than it should be.

Source: Capterra
 

Erika from Accelerate Wind
Number of employees: 2-10 employees Employees number: 2-10 employees

September 2017

September 2017

Able to create a robust website in less than 2 hours

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Easiest website I've ever made.

Pros

Easy for anyone to use immediately, even if you have no previous experience with making websites. Squarespace has significantly reduced the activation energy required for putting your concepts, ideas, and businesses on the web.

Cons

Most squarespace websites look fairly similar, making it harder to stand out. Works for most standard websites that are informational, but if you want complex functionality that requires more custom coding novices will still be over their heads.

Source: Capterra
 

Jessica from The Table Church
Number of employees: 2-10 employees Employees number: 2-10 employees

August 2017

August 2017

Best for beginners

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

We get a well designed, user friendly web interface for our organization.

Pros

I love that you do not need any web editing training to use Squarespace. It is incredible user friendly and anyone that knows how to use a computer and basic web browser could learn how to use Squarespace.

Cons

While this is great for beginners, it doesn't have many advanced features. For instance, it has a calendar, but there's no way to set recurring events. From the outside it looks great and is easy to use but once you want to customize things, it becomes very difficult.

Source: Capterra
 

James from Lead Different
Number of employees: 2-10 employees Employees number: 2-10 employees

August 2017

August 2017

I've set up several of our companies sites with Squarespace and it's been amazing

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Web sites made easy... I get a ton of people commenting on our website and how good it looks.

Pros

It's so simple. The ability to create beautiful, functional sites with almost no knowledge of any coding. Squarespace has become the standard for simple, functional sites.

Cons

Some of the customisations can be a bit tricky. This is about the the worst thing, and it's so minor because the support documentation is so good.

Source: Capterra
 

Mike

August 2017

August 2017

Needs to play nicer with other softwares/apps

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Squarespace makes making a nice looking website simple. BUT, they've been around for years and actively resist improvements suggested by customers.

Want to password protect content or make a members site? Nope, find a way to rig it or go elsewhere. Want to drip content? Nope. Want to integrate with marketing automation? Nope.

For a system that started out so nice to use, it's extremely limited and the otherwise friendly company seems to truly ignore suggestions from their customer base.

Pros

Simple to set up a working site.

Cons

Not a lot of features, and virtually no expansion for several years now.

Advice to Others

Research first. Be sure it has the features you need now and in the future. Once you get to a point where your site is built and you've put years of effort in, you may end up feeling a bit stuck.

Source: GetApp
 


August 2017

August 2017

Best so far

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

Time saving, easy to use dashboard
Drag and drop
Easy to customize templates
Professional and friendly support team
simple hosting
the list goes on!

Cons

Sad, cover page plans are retired.
Please modernize the blog app.
No other complaints. I've used a ton of other services, products, developers and none compare.

Source: GetApp
 

Javier from PlumChoice
Number of employees: 501-1,000 employees Employees number: 501-1,000 employees

August 2017

August 2017

Our business revolves around squarespace

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

we have built our business on squarespace. It is easy to use, security is great and offers a self-managed portal for clients so they cant break anything.

Cons

I wish the login security was a bit better. Please offer two-factor authentication and make it easier for teams or agencies to collaborate on all websites.

Source: GetApp
 

Mike from Mode Project
Number of employees: 2-10 employees Employees number: 2-10 employees

August 2017

August 2017

Use Square Space to manage our companies website

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Ease of updating our company website as an employee with no HTML/Web Design skills.

Pros

I like that it has been really easy for me to jump into Square Space and make changes to a page if necessary. I am not the primary designer that set up the sight, but it is much easier than old solutions of using software like Dreamweaver and FTP software to save HTML pages and upload changes.

Cons

I still don't feel like I totally understand how to build a site from scratch if necessary. The software is powerful, but a bit too complex for me to create something from nothing. Thankfully, other employees are responsible for creating the design of the pages themselves

Source: Capterra
 

Erik from Willow Narrative
Number of employees: 2-10 employees Employees number: 2-10 employees

August 2017

August 2017

Every Creative Needs Squarespace As Their CMS

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Beautiful themes, loads of forums and admin articles when I'm in a bind, there is not a CMS out there that is more user-friendly than SS.

Pros

Ease of use. Bar none.

My wife and I started a wedding videographer business and Squarespace is perfect for us. Having a background in working in digital marketing and advertising agencies, Squarespace was foreign to me because we typically built on WordPress or Drupal. But now that I've discovered SS, I'll never go back.

Whether it's creating new pages, blog content, or changing headers and copy for SEO purposes - I'd suggest to every creative to start with SS as their CMS.

Cons

Could use more functionality.

I'm not a coder, and I never will be. BUT, I can say there were times in the past when I was helping write for WordPress site when I could insert a plug-in or have a developer edit the site to our liking.

Apparently something like 20% of the Internet is built on WordPress, and I don't doubt that. SS lacks the enormous community that WP users have as well as a million plug-ins and themes to choose from - however I would never switch from SS because it will always support my lack of "coderness" I need to be able to properly build a beautful WP site.

Source: Capterra
 

Shelley from Infinite Design & Marketing

August 2017

August 2017

I tried this product out for friend that was confused and having trouble using it.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

This website builder has some really nice looking templates and it seems like it wouldn't be too hard to build a site using them.

Cons

The functionality of this is lacking, it is not user friendly at all really. It is difficult to even find buttons, until they pop after hovering over them.

Source: Capterra
 


July 2017

July 2017

Beautiful website for my business

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

I created a clean, simple webpage for my small business with squarespace. There are so many templates to choose from and the customization options are endless.

Pros

Clean, beautiful templates to choose from.

Cons

I feel like the customization process could be more user friendly.

Advice to Others

Start with a free trial and see how you like it.

Source: GetApp
 

Caitlin from Iron and Fern
Number of employees: 1 employee Employees number: 1 employee

July 2017

July 2017

Visually stunning, user friendly design & functionality

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

15x as many inquiries as I got before using another website builder platform, customer credibility, and a LOT less stress and time wasted!

Pros

Visually stunning, mobile responsive template designs that allow a TON of user-friendly, drag and drop design flexibility. My website looks like I pay 20x more than I actually do and has truly revolutionized my business! I love the form feature and the ability for my customers to contact me and fill out questionnaires based on a wide variety of different "field" options all automatically sent straight to my email.

Cons

The website editor has crashed for me often on Safari, so I had to get used to using Chrome for website editing. The form reporting also isn't the greatest, so while I do love getting form responses/reports sent straight to my email, they are sent in plain text in the email body so it makes it more difficult to gather and synchronize form results (would love PDF/spreadsheet options as well).

Source: Capterra
 

Lauren from Large Manufacturing Company

July 2017

July 2017

Great for professional-looking personal websites

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

Easy-to-use: Just type the text into the box!
Really quick to purchase and integrate multiple domain names for one site.

Cons

Difficult to figure out how to edit the template.
Definitely need to pick your template based on the navigation layout.

Source: Capterra
 
 
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