About Squarespace

Squarespace helps users create websites and offers an e-commerce solution for small and midsize businesses for building online stores. Squarespace e-commerce solutions allow users to sell products and services, as well as manage inventory, shipping, accounts and taxes.

Squarespace stores allow users to upload unlimited products to their website. Users are provided with an interactive drag-and-drop sorting tool and tags and categories to organize and manage their products. The built-in analytics tool of Squarespace helps users track customer behavior, revenue, units sold, orders and traffic in real time. The mobile app of store management lets users manage orders and inventory, scan tracking bar codes, issue returns and fulfill orders.

Squarespace e-co...


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Supported Operating System(s):

Web browser (OS agnostic)

1,818 Reviews of Squarespace

Average User Ratings

Overall

4.58 / 5 stars

Ease-of-use

4.5

Value for money

4.5

Customer support

4.5

Functionality

4.5

Ratings Snapshot

5 stars

(1,187)

1,187

4 stars

(516)

516

3 stars

(94)

94

2 stars

(17)

17

1 stars

(4)

4

Likelihood to Recommend

Not likely

Very likely

Showing 1 - 5 of 1818 results

August 2019

Derek from Persimmon Development

Verified Reviewer

Company Size: 1 employee

Industry: Marketing and Advertising

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

August 2019

The best web design platform available

I am designing 99% of my clients websites on Squarespace. It helps me get to market faster and easier, and deliver a product my clients love.

Pros

I have been designing websites professionally for over 15 years and it's very rare that I don't design on Squarespace for clients. It's easy to use, the templates are beautiful, and there are so many features and endless flexibility.

Cons

I wish custom code injection was available on the basic/personal levels. As of right now, you need to upgrade to the business account to inject any code in the header or footer.

Reasons for Choosing Squarespace

Squarespace is cheaper, more secure, and easier to use.

June 2020

Kayla from Self Employed

Verified Reviewer

Company Size: 1 employee

Industry: Animation

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

4.0

Functionality

5.0

June 2020

A Great Website Making Tool

Squarespace has made my online portfolio unique, eyecatching, and a great way to show off my work to prospective clients. They also consistently have great first time offers so if you are considering using their services you can almost always find it at a great deal.

Pros

It is easy to use, especially for someone who doesn't understand HTML like me. There are plenty of templates that fit each of my needs for my site as whole. I especially love the ways to set up picture galleries, which are most of what I have on there as I use it as an art portfolio.

Cons

Hooking up multiple domains to a single website can be a bit of a hassle, but eventually I was able to get mine running smoothly, and that is a very specific issue to have regardless.

Reasons for Choosing Squarespace

It had a better deal and better customization.

July 2019

Andrea from Fresh Content

Company Size: 1 employee

Industry: Design

Time Used: Less than 6 months

Review Source: Capterra


Ease-of-use

1.0

Value for money

1.0

Customer support

1.0

Functionality

2.0

July 2019

SquareSpace is a let-down. It's hard to use and is missing basic features. The marketing fooled me!

Overall, I hated using SquareSpace and I was so disappointed because I switched away from WordPress + Divi to give SquareSpace a whirl based on SquareSpace's amazing marketing. What a let down. I will never use SquareSpace again. My client wanted both of his sites designed in SquareSpace because he was also duped by the ads. I made one site and it took forever because I was constantly googling how to do something with code to get the site how we wanted it. If you use SquareSpace be prepared to be frustrated or to hire a developer. Basic functionality is missing and you can't copy anything you've done to use elsewhere. I wanted to duplicate the first site and modify it for the second. You can't do that. I had to make both sites from scratch. Support was absolutely terrible. Zero help compared to the awesome Divi support staff that has made my designing life so great for so many years (I'm not an affiliate, just a fan). Oh! And SquareSpace is expensive! You have to pay for each and every site. With WordPress, you pay for hosting somewhere, like Siteground, and you can add as many sites to that account as you like no charge. Squarespace has pretty templates that you can't modify pretty much at all, and it's expensive with terrible support. Do not choose SquareSpace as your CMS unless you are a developer. Awful.

Pros

SquareSpace has beautiful templates. They are truly gorgeous. SquareSpace also has an easy-to-use sidebar of options that puts everything that you can do on the left side. The interface is as clean as the templates. Hosting of your site is done through Squarespace. That's it when it comes to pros. There are a ton of Cons to using SquareSpace.

Cons

As a WordPress user (who has also designed with Wix), SquareSpace falls short almost everywhere. You can't import your brand font—essential. You have to use code or a back-door solution with AdobeFonts. If you want 5 items in a row, no can do. You get 4 or 6. You can't drag the amount of padding around items and sections. You must use spacer blocks (time consuming and such a bad way to do things). There's no media storage! If you upload your photo it isn't stored anywhere for easy selection later. You must upload the same image multiple times whenever you need it—frustrating. Changes can't be made on individual copy styles. Squarespace sets up its CMS as a global system so if you want to change the way your font looks in just one place, you need to insert code (markdown block). You should be able to select it and change the size or colour. But no. It's CRAZY! So time-consuming. Missing basic word-processing functionality. Squarespace has no plugin options. You can't duplicate a page of your site and you can't duplicate your site! Everything is done from scratch! In WordPress, you download a .JSON file and upload it somewhere else and you're flying. Not with SquareSpace. You can't make your overlays look different per section. Everything applies globally. You can't add borders to images. The biggest CON? There's no undo! No revision history. If you delete something accidentally, it's gone forever. Support is terrible. Every answer is "you can't do that" or "try to find code.

Reasons for Choosing Squarespace

Because my client wanted me to design using this CMS and before I used it I was curious (even excited) to give this terrible CMS a try. What a bad experience! If you are not tech-savvy, choose Wix. If you are tech savvy, choose WordPress with the amazing Divi theme by Elegant Themes. You will be sorry you chose SquareSpace immediately.

March 2020

Karl from Cedaero

Company Size: 2-10 employees

Industry: Sporting Goods

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

4.0

Value for money

4.0

Customer support

5.0

Functionality

4.0

March 2020

Squarespace is beautiful, but lacks some basic functionality

Functional and beautiful when it works. Very limiting in the area of sales tax.

Pros

Squarespace makes it easy to build a nice website without too much coding know-how. It's very flexible, even for taking orders for customized products.

Cons

Squarespace lacks the basic function of making certain products tax-free. For instance, we don't have sales tax on clothing in MN, but we do on hard goods. If you sell both of these products on your website, your out of luck because the tax setting are tied to location only, not products. This makes selling both retail and wholesale through the same site virtually impossible without some serious workarounds. Myself and many other people have made squarespace aware of this basic issue for more than 3 years, but insofar they haven't come up with any solutions.

Reasons for Choosing Squarespace

Squarespace offered a reasonable price and a large number of integrations. I also was the most user-friendly when setting up complex product variants.

April 2020

Anonymous

Verified Reviewer

Company Size: 1,001-5,000 employees

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

4.0

Functionality

5.0

April 2020

Squarespace makes complicated tasks smooth and easy

It's been really good! I use Squarespace for my photography portfolio. Back in the day I coded my own websites and it was a pain in the butt. Having Squarespace as an option is just so much better. I can focus on the parts of the process that I enjoy.

Pros

- It's easy to use and quite easy to customize. There are a lot of possibilities. - Templates are fresh and inspiring. - Interface is smooth and easy to navigate. - Uploading and organizing photos is a dream. It's very easy. - Templates work flawlessly on desktop and mobile - Price is fair (not cheap, but a good value for everything it includes) - The first year was half price with my student email address

Cons

- There's no way to create a client proofing gallery! This feature would be invaluable to photographers who want to give their clients a way to select which photos they're interested in. - Having a custom email address costs extra (I believe it's $5/month) - The selection of templates is a little limited and sites can have a noticeable Squarespace look. But there is room for customization.

Reasons for Choosing Squarespace

Squarespace is much more professional and there were templates with full-screen photos, which is what I really wanted.