Squarespace

RATING:

4.6

(2951)

About Squarespace

Squarespace helps users create websites and offers an e-commerce solution for small and midsize businesses for building online stores. Squarespace e-commerce solutions allow users to sell products and services, as well as manage inventory, shipping, accounts and taxes. Squarespace stores allow users to upload unlimited products to their website. Users are provided with an interactive drag-and-drop sorting tool and tags and categories to organize and manage their products. The built-in analytics tool of Squarespace helps users track customer behavior, revenue, units sold, orders and traffic in real time. The mobile app of store management lets users manage orders and inventory, scan tracking bar codes, issue returns and fulfill orders. Squarespace e-commerce we...

Awards and Recognition

FrontRunner 2024
Software Advice's FrontRunners report ranks top products based on user reviews, which helps businesses find the right software.

Squarespace Pricing

Websites: Personal: $12/month (billed annually) or $16/month (billed monthly). Business: $18/month (billed annually) or $26/month (billed monthly). Online Stores: Commerce Basic: $26/month (billed annually) or $30/month (billed monthly). Commerce Advanced: $40/month (billed annually) or $46/month (billed monthly).

Starting price: 

$16.00 per month

Free trial: 

Available

Free version: 

Not Available

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Squarespace Reviews

Overall Rating

4.6

Ratings Breakdown

Secondary Ratings

Ease-of-use

4.5

Customer Support

4.5

Value for money

4.5

Functionality

4.5

Most Helpful Reviews for Squarespace

1 - 5 of 2,932 Reviews

Nathaniel

Non-Profit Organization Management, 2 - 10 employees

Used unspecified

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

Reviewed December 2020

Squarespace User Review

User Profile

Jenna

Verified reviewer

Photography, 1 employee

Used weekly for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed August 2019

The Best AND Easiest Website-Creating Software You Will Ever Use!

Squarespace has saved me time, money, and has allowed me to expand my photography business over the past 5 years by providing the perfect place for clients to find me online. Plus, I get SO many compliments on my website! People always comment on how it is professional, clean, and easy to navigate.

PROS

When I first started looking for a platform to create a website for my fledgling photography business nearly 5 years ago, there were a few specific characteristics I was seeking: I needed the platform to be easy to use, quick to set up, and to showcase my photos in an optimal way to potential clients. I found all of that and more with Squarespace! I was able to get my website set up in just a few days and was able to do it without any tears or that "I'm going to pull my hair out!" feeling. If anything, it was the complete opposite! I couldn't believe how easy everything was to set up and how professional my website looked.

CONS

The ONE thing I wish Squarespace had more of: more creative templates. Their website templates are a great, solid "skeleton" (if you will), but you definitely have to put extra work in if you want to make your website stand out from others who utilize the same template.

Reason for choosing Squarespace

Squarespace was the easiest to get set up - fast. And it's the easiest to maintain, in my opinion! Many of my colleagues talk about their website woes, and about how hard it is to change certain things on their site. With Squarespace's intuitive drag and drop features (perfect for people who want to stay away from code!), anything can be easily changed at the click of a button.

User Profile

Benjamin

Verified reviewer

Photography, 1 employee

Used weekly for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

4

EASE OF USE

5

VALUE FOR MONEY

4

CUSTOMER SUPPORT

4

FUNCTIONALITY

4

Reviewed August 2023

A powerful website building solution

Squarespace has been a strong tool for my photography business. It's allowed me to easily create and update a portfolio website. While there are some customization limits I've been happy with Squarespace overall for years;

PROS

Squarespace offers great design templates, a user-friendly interface, and buit-in, reliable features. Gone are the days of dealing with plugins, updates and other headaches that come with some other tools.

CONS

I've run into some customization limitations, their update to the most current version was far from seamless, requiring customers to rebuild their sites rather than be upgradeable. There are cheaper options out there for sure as well.

Reason for choosing Squarespace

I like the end design of many webflow projects but it didn't seem as easy to build and manage on a day to day basis.

Reasons for switching to Squarespace

I was tired of dealing with template updates, hosting issues, plugins etc.

Amy

Writing and Editing, 1 employee

Used monthly for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

4

FUNCTIONALITY

4

Reviewed April 2024

Great blogging platform

PROS

There are lots of capabilities and features built into this blogging platform, and after a bit of a learning curve, I can take advantage of most of them.

CONS

It took me a bit longer than other blogging platforms to master, but it really is intuitive and packs a lot of tools.

Sonja

Events Services, 1 employee

Used monthly for less than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

1

EASE OF USE

2

VALUE FOR MONEY

1

CUSTOMER SUPPORT

1

FUNCTIONALITY

1

Reviewed March 2024

Customer service and support woeful

Terrible customer and I'm leaving the platform and taking my business elsewhere

PROS

An option for e-commerce transactions and onsite transactions

CONS

The customer service experience when I experienced an issue was subpar. Completely inflexible and quite frankly condescending with generic answers and no actual help offered

Reason for choosing Squarespace

Honestly it wasn't a thought at the time