All Squarespace Reviews

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Nathaniel

Non-Profit Organization Management, 2 - 10 employees

Used unspecified

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

Reviewed December 2020

Squarespace User Review

User Profile

Jenna

Verified reviewer

Photography, 1 employee

Used weekly for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed August 2019

The Best AND Easiest Website-Creating Software You Will Ever Use!

Squarespace has saved me time, money, and has allowed me to expand my photography business over the past 5 years by providing the perfect place for clients to find me online. Plus, I get SO many compliments on my website! People always comment on how it is professional, clean, and easy to navigate.

PROS

When I first started looking for a platform to create a website for my fledgling photography business nearly 5 years ago, there were a few specific characteristics I was seeking: I needed the platform to be easy to use, quick to set up, and to showcase my photos in an optimal way to potential clients. I found all of that and more with Squarespace! I was able to get my website set up in just a few days and was able to do it without any tears or that "I'm going to pull my hair out!" feeling. If anything, it was the complete opposite! I couldn't believe how easy everything was to set up and how professional my website looked.

CONS

The ONE thing I wish Squarespace had more of: more creative templates. Their website templates are a great, solid "skeleton" (if you will), but you definitely have to put extra work in if you want to make your website stand out from others who utilize the same template.

Reason for choosing Squarespace

Squarespace was the easiest to get set up - fast. And it's the easiest to maintain, in my opinion! Many of my colleagues talk about their website woes, and about how hard it is to change certain things on their site. With Squarespace's intuitive drag and drop features (perfect for people who want to stay away from code!), anything can be easily changed at the click of a button.

User Profile

Benjamin

Verified reviewer

Photography, 1 employee

Used weekly for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

4

EASE OF USE

5

VALUE FOR MONEY

4

CUSTOMER SUPPORT

4

FUNCTIONALITY

4

Reviewed August 2023

A powerful website building solution

Squarespace has been a strong tool for my photography business. It's allowed me to easily create and update a portfolio website. While there are some customization limits I've been happy with Squarespace overall for years;

PROS

Squarespace offers great design templates, a user-friendly interface, and buit-in, reliable features. Gone are the days of dealing with plugins, updates and other headaches that come with some other tools.

CONS

I've run into some customization limitations, their update to the most current version was far from seamless, requiring customers to rebuild their sites rather than be upgradeable. There are cheaper options out there for sure as well.

Reason for choosing Squarespace

I like the end design of many webflow projects but it didn't seem as easy to build and manage on a day to day basis.

Reasons for switching to Squarespace

I was tired of dealing with template updates, hosting issues, plugins etc.

Mirjam

Entertainment, 1 employee

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed March 2024

Squarespace for all your online business needs!

Been with them since 2013, will stick around for some time more!

PROS

Squarespace is my one and only website builder that is more than that. I started using it in 2013 and never looked elsewhere. For non-web designers , professionally designed templates are an easy start to have a beautiful looking website from the start, customer support is always there for you for any kind of questions and their attitude is one of the most kindest and fastest I have ever experienced. The user interface has a simple and easy to understand/navigate design and action steps.

CONS

The transition from 7.0 to 7.1 is strangley and unlike Squarespace: time consuming and a pain in the...

Chris

Writing and Editing, 2-10 employees

Used monthly for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

3

EASE OF USE

3

VALUE FOR MONEY

1

CUSTOMER SUPPORT

4

FUNCTIONALITY

3

Reviewed April 2024

Proprietary Platform - Not Recommended

I only use it when a client has already bought it and doesn't want to move the site, and asks for my help. My preference is to immediately move their website onto WordPress, copy the content, reformat it and move on.

PROS

It's a good option for someone who has no to little expertise in building a website. For a one-person startup, it's cost effective.

CONS

Proprietary platforms are not something I recommend to any client. The lack of control, the ability to move your content elsewhere easily, the lack of a testbed, the inability to customize some of the code, the fact that you are bound by their terms of service rather than your own are just a few reasons I don't recommend it for anyone serious about building a business online.

Reason for choosing Squarespace

I didn't. Sometimes a client has bought Squarespace and I have to use it. But WordPress is a much better website builder and content management system. Not WordPress.com, which is similar to using Squarespace. Getting your own hosting and installing the free WordPress software is much better. Keep in mind, I built my first website in 1996. I've used a lot of platforms.

Nicole

Graphic Design, 1 employee

Used monthly for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

EASE OF USE

5

VALUE FOR MONEY

3

CUSTOMER SUPPORT

3

FUNCTIONALITY

3

Reviewed January 2024

Great for DIYers

Overall, I always recommend it as an viable option to my clients to choose from when helping them build a website because of its' user-friendly and low learning curve.

PROS

Squarespace offers beautiful templates and an easy-to-use platform to quickly and easily set up a website. It's also easy for me to teach my clients how to manage it effectively.

CONS

It is limited in its' design options and flexibility so if you're more advanced in web design, it might not be the right platform for you unless you're very well-versed in coding. I also find it a bit expensive considering its' restrictions.

Reason for choosing Squarespace

Squarespace was different than Wix (so wanted to try it out) and less complicated than Wordpress.

Reasons for switching to Squarespace

Thought it might be better. Wanted to try it out for myself.

Tracy

Marketing and Advertising, 1 employee

Used daily for less than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

EASE OF USE

3

VALUE FOR MONEY

5

CUSTOMER SUPPORT

3

FUNCTIONALITY

3

Reviewed March 2024

A Trustworthy Website

Good intro to websites. Not fully capable in the multi-currency arena.

PROS

I like the easy of use of SquareSpace, and the thoughtfulness of their integrations. Having the eCommerce engine and a calendar integrated has made things very easy for me.

CONS

The thing I like least about SquareSpace is how locked down the templates are when it comes to currency. It has been very difficult for me to provide a clear currency experience as I have people who buy internationally and there is no where to add the currency to an invoice.

Evan

Entertainment, 2-10 employees

Used weekly for less than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

3

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

3

Reviewed March 2024

Great tool to get a site

Overall it’s ok I wish I could do more sometimes but what is available is amazing.

PROS

I like the speed and ease of setting up a website that’s what I needed when looking for a website builder.

CONS

I couldn’t always manulipate the template to do what I wanted and I got annoyed.

Reasons for switching to Squarespace

Heard about squarespace on a podcast haha

Chermaine

Retail, 2-10 employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

4

CUSTOMER SUPPORT

3

FUNCTIONALITY

5

Reviewed March 2024

Great platform for businesses

PROS

How easy squarespace is to use for managing appointments and reviewing analytics.

CONS

Its not that easy to integrate with other business software.

Joe

Legal Services, 51-200 employees

Used daily for less than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

4

CUSTOMER SUPPORT

3

FUNCTIONALITY

5

Reviewed February 2024

lots of options and functionality

overall we're happy with what it has delivered at the price point

PROS

has pertty much all the web design features and intergrations built in. 3rd party scripting allows countless more

CONS

sometimes the drag and drop interface can get a little wonky and not act how you want/expect

Anonymous

2-10 employees

Used weekly for less than 12 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

3

EASE OF USE

2

FUNCTIONALITY

2

Reviewed April 2024

Squarespace is Ok

Overall it does what we need it to do. I wish is was a little easier to edit.

PROS

The biggest pro is the basic site does what we need and doesn't cost us anything. We sell shirts and tickets to events.

CONS

The editing is not very intuitive. There are several places to upload items and they don't always show up when they are added to the site.

Joshua

Religious Institutions, 2-10 employees

Used daily for less than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

4

FUNCTIONALITY

4

Reviewed July 2019

Squarespace gives you web-designer results even if you don't happen to be one.

Overall, I love this product. Everything just works, all the time. No patches, no updates. Easy, easy, easy. And when I made the switch, the actual initial setup of the site took less than a day. Granted the copy was all mostly written, and I was largely just copying and pasting. But still--the whole website was user-ready in a day.

PROS

Squarespace gives a fantastic user experience at every step of the process. Setup is a snap, site design and layout are easy, with a click-and-drag graphical menu system that makes it easy to visualize the overall structure of the site. Page design is super easy, with drag and drop modules that provide a wide range of functionalities. And there is an integrated store and payment system powered by Stripe. I also love the code block module -- this has been super helpful in beginning to integrate our directory functionality into the website. If you know some HTML, this can be a big plus in adding features. The responsiveness is nearly flawless and (almost always) looks exactly the way I want it to, no matter what device I'm using.

CONS

Squarespace does not provide a native file serving solution. Our organization needs to provide documents, forms, and announcements to members. I have created a workaround using Google Drive and a hyperlinked index page on the site, but if I were not already able to use Google Apps script, the maintenance of this index page would be cumbersome. There is also no member-forum type module offered by Squarespace. Again, there are workarounds for this, but it would be nice to have a native solution. Also, the Squarespace calendar module does not integrate with Google Calendar. Once again, I have found a workaround for this using an