TrueCommerce EDI Solutions
About TrueCommerce EDI Solutions
Awards and Recognition
TrueCommerce EDI Solutions Pricing
For pricing information, contact TrueCommerce directly.
Starting price:
$19.95 per month
Free trial:
Available
Free version:
Not Available
Other Top Recommended Ecommerce Software
Most Helpful Reviews for TrueCommerce EDI Solutions
1 - 5 of 510 Reviews
Joshua
Wholesale, 51 - 200 employees
Used unspecified
OVERALL RATING:
5
Reviewed December 2023
TrueCommerce EDI Solutions Review: Seamless EDI For A Digital World.
Katie
Verified reviewer
Hospital & Health Care, 11-50 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed December 2018
The Best!
We have been working with DiCentral since 2006. They helped us in the beginning we we started our brand and has continued to be a supportive and proactive in the changing retail climate.
CONSOverall their customer service is stellar. I sometimes I wish the problem, when we have one, could be fixed quicker.
Vendor Response
Thanks Katie! We enjoy working with Crane USA as well and look forward to continuing to grow together. I will pass along your feedback to our team.
Replied January 2019
Faiza
Warehousing, 201-500 employees
Used daily for more than 2 years
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
3
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed December 2019
Di Central Consumer Review
2) Lead time for implementing UK retailers 3) EDIFACT Mapping 4) Sometimes a lot of resources and time is spent in explaining things to di central team in order to get things done
PROS1) DiWeb turnaround feature is easy to use and understand 2) Customer Support mostly is very responsive 3) Maps customization for US X12 retailers is also great 4) Option to hold data in draft mode is also available 5) Option to print Packing Slip and GS1-128 label is also available
CONSnot much that I can think of at the moment.
Reason for choosing TrueCommerce EDI Solutions
This was to implement dropship retailers that are setup via Commerce Hub
Anonymous
51-200 employees
Used daily for more than 2 years
OVERALL RATING:
1
EASE OF USE
3
VALUE FOR MONEY
1
CUSTOMER SUPPORT
1
FUNCTIONALITY
5
Reviewed November 2021
Ain't the True Commerce I once knew
They are the very BEST is sending bills for services that they never provided, and the worst to get you on board. If I had the choice/opportunity, I would dump them in a heartbeat.
PROSIt is SUPPOSED to be "seamless" from EDI to ERP and it might be IF you can get TC to actually take the time to make it work
CONSWhile in theory the software IS good, the lack of co-operation, concern, care, service, from True Commerce is abhorrent. I'm over 8 months from signing on an not a single partner is working anywhere near acceptable level.
Reason for choosing TrueCommerce EDI Solutions
I knew them to be a much better service company. very attentive and quick turnaround. Little did I know what a metamorphosis True Commerce has gone through in the last few years. From god to bad, and from bad to worse. They have very little to go to get from worse to worst.
Shari
Business Supplies and Equipment, 51-200 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed February 2024
Customer Care
It's always a pleasure to work with your team!
PROSYour customer care department is always extremely helpful. Not only do they help to resolve our issues they have always taken the time to educate us on different issues.
CONSOccasionally tickets can take a few days to be answered.
