great, they listen and help with any problem directly

Fantastic implentation team and it has really helped us delegate customer order handling to relevant agents. Also visualizing the full assortment to the customers creates automated upsell.

I see the potential for additional functionality as a bonus

We have a much better order flow after we use Turis, fewer wrong orders because of better communication, and it is much easier to communicate an out-stock situation.

The front end is easy for our customers to use, and the mail flow after placing an order is an excellent service and very manageable. The onboarding process was straightforward, with excellent service from the Turis team.

The platform is not difficult to use at all. It could be great with some more data/KPI, average sale pr. retailer, how often are the retailer using the platform, etc.

Great support - very nice and friendly customer service. Seems like professional and smart team behind the platform but it's just not complete enough yet.

Front-end for B2B customers is nice and easy to navigate. Looks like a webshop. As a business owner the platform doesn't offer enough features and needs to be combined with other platforms. If features are added and dashboard/reports are offered it will suffice, but in its current state I am hesitant as to renew for another year.

Unfortunately it very much feels like we still work in a beta version. don't think the customers notice too much though.

Our overall experience with Turis could not be better. One of the key needs that we needed when looking for the right software is that we would get the support when needed. The Turis team is always on standby through the chat. All questions are always clearly answered. It is not just some auto bot that sends you a link which you will need to decipher. The service that I was searching for is exactly what Turis is offering. Everything within Turis seems streamlined!

The software in general is impactful. It is easy to use and the look and feel is of todays world. It is just straightforward with no complicated difficult processes that need to be followed. It is easy to upload product data and very easy for our customers to place orders. Our next move within Turis to have a direct connection with our B2C Shopify webshop. Can't wait!

This software package fulfils all our needs.

thanks to the outstanding support from [sensitive content hidden], TURIS gave us the platform we were looking for. and with their mentalityu of continueous improvement, TURIS will be better and better.

the thought behind is brilliant. it is exactly what a (fashion)brand would need. of course, since it is relatively new, there are parts that require further development but that is the good thing about TURIS. any comment (no matter how many) is taken serious. if they can work on it, they will. if it is a bigger development, it will be put on a list. sooner or later all suggestions and ideas will be incorporated making TURIS better every day

the more you work with TURIS, the better you understand it. and also what features are needed. some issues seem not logic or certain functionality sometimes seem lacking. but if you share these requirement and ideas, for sure they will be taken care of. we were disappointed in the speed of TURIS but they have dealt with it in a good way quickly!