Web.com vs Wix
User Ratings & Reviews
Reviews are generated by real users. When reviewing a product, users are asked to assess the product’s overall quality, which includes assigning specific ratings for ease of use, value for money, customer support, and functionality.
Ease-of-Use
3.5 / 5
4.4 / 5
Value for Money
3.8 / 5
4.3 / 5
Customer Support
3.7 / 5
4.2 / 5
Functionality
3.7 / 5
4.2 / 5
Last Review Written
July 19, 2024
October 3, 2024
Pros/Cons
Pros
- They respond quickly, the schedule a call feature is really nice, and everyone of the support staff I have dealt with have been very helpful and supportive.
- The commitment of ecomdash's staff is second to none and we are happy to place our companies needs in their hands knowing they have our best interest in mind.
- I did like that this site offered the ability to make your own website. They give you all the tools you will need to get up and running, and were fairly helpful with how to go about it.
Cons
- Also the packing slip does not support shipping charges or ancillary charges/credits. A discrepancy on a packing slip/invoice can lead to customer complaints.
- I don't have have time for that. Waste my time for your failure to have a properly functioning integration...uh no.
- After all this run around I explained that I had not used their service at all and that I had no intention of using it as it did not work for us. They still refused to refund our credit card.
Pros
- It is very easy to use and it has numerous templates which are really nice visually. It is good that they vary according to the industry that one is looking to create a website for.
- What I like most about Wix is that the cost/benefit is fantastic. Very inexpensive website builder, that can...if done properly build beautiful websites.
- We have had amazing feed back about our website and other companies coming and asking what software we used because they loved it so much.
Cons
- The main issue I have with Wix is the price when compared to other Web hosts out there. The contract also auto renews without warning, which is very frustrating.
- I hate that you can only really edit your website on a laptop or desktop computer. Not being able to edit on my tablet is limiting and sadly, it may end up being a deal breaker.
- I was a little disappointed with the limitations of the website probably because as a coder you expect a lot more from a drag and drop website.
Pricing
Pricing Range
$
$
$
$
$
$
$
$
$
$
Product Demo & Screenshots
Product Demo
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Advisor Recommendations & User Awards
FrontRunners
The top products based on usability and customer satisfaction, as rated by user reviews. Check out our full methodology description for more detail.
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FrontRunners
2024
Advisor Recommendations
Our industry-specific advisors recommend products based on specific business needs. Connect with us to get your personalized recommendations.
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Additional Info
Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support and Training
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos
