WooCommerce software


176 reviews(4.5/5)
176 reviews(4.5/5)

WooCommerce is an e-commerce management plugin for WordPress. It is designed for small and midsize businesses and offers website management, order management, customer management, sales optimization and cost calculation within a suite. The product allows users to sell both physical as well as digital goods online.

WooCommerce features website management, which allows users to create e-commerce websites using customizable themes, product-page layouts and checkout-page designs. The product also features order management, which allows users to manage customer checkouts, refunds and return-orders.

WooCommerce features shipping cost and sales tax management, which allows users to calculate taxes based on sales volumes and local tax regulations. The product also allows users to manage different shipping methods, such as pickup, local delivery and shipping services.

WooCommerce provides an online forum, FAQs, a knowledge base and video tutorial support options to the customers. The vendor partners with PayPal and Stripe for payment integration functionality.

Supported Operating System(s):
Web browser (OS agnostic) , Windows 10

176 Reviews of WooCommerce

Showing 1 - 20 of 176

Start your review of WooCommerce

Click to start
  • Verified Reviewer

    September 2018

    Best eCommerce for WordPress hands-down, but prepare to pay for most customizations

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    When it comes to choosing the right eCommerce platform for WordPress, it's the most rock-solid, safest choice for any long term use based on my experience from over a dozen store launches.

    - The plugin is frequently updated, compatible and tightly integrated with WordPress (as WooCommerce was purchased by WordPress' parent company in 2015)
    - The core WooCommerce plugin is freely available to install, which would work for many small, generic storefronts.
    - Offers the largest selection of third-party plugins/extensions available for WordPress ecommerce.
    - Wide out-of-the-box support with popular third-party WordPress themes.
    - Relatively easy and fast to set up, with good documentation; offers a few free starter themes via the WooCommerce store.
    - If you're willing to pay, WooCommerce can do just about anything and integrates with almost anything.
    - The WooCommerce core plugin is built mostly barebones (using extensions to add functionality), which brings better speed and less bugs.
    - Good customer service support and detailed documentation for their paid WooCommerce add-on extensions.
    - Offers very powerful Zapier support (requires a paid add-on).

    I've never had any point where I've considered using another online store platform with WordPress, or even one of the many non-WordPress hosted ecommerce website subscription solutions.

    Cons

    - WooCommerce extensions are surprisingly expensive and also subscription-based, requiring an annual fee. Inexpensive third-party alternatives exist, but there is risk involved.
    - Building an extended "platform" such as a membership site / offering subscriptions (for example) can require multiple paid WooCommerce add-ons that rack up hundreds of dollars in annual fees.
    - WooCommerce mobile app tools do exist, but do not offer much functionality beyond sales reports.
    - Highly customized WordPress stores using a lot of plugins are at an increased risk to see major conflicts and performance degradation, and troubleshooting can be difficult.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: GetApp
  • Number of employees: 2-10 employees

    September 2018

    The Best Way To Get Paid On Your Wordpress e-commerce store

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    So many plugins that makes the end-user and administrator happy. You can get complete analytics for sales, abandoned carts, and integrate custom email campaigns with Woocommerce. Set up is easy with a low learning curve as when you first install the plugin it immediately shoots you into a quick start setup. There are tons of tutorials online that make Woocommerce more efficient as well as resolving issues a snap.

    Cons

    Depending on your hosting resource limits adding Woocommerce can slow down the performance of your website.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: GetApp
  • Joseph from QT Toys

    Number of employees: 2-10 employees

    August 2018

    What it lacks in looks it makes up for in brains and function

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    I run a toy shop with thousands of SKUs, WooPOS is really a great solution. The forum support is great.

    Pros

    I like the fact that WooPOS basically does everything any other POS system can do but at an affordable price and the fact that it can be run offline. As a business that does so much business in its brick and mortar store, I hate the fact that a lot of other systems require me not just to be dependent on their servers availability but also on my own broadband company's competence and let's not forget, the PC that the system runs on! How many times have you gone to a store only to be told that the system is down? I'm glad that essentially, the real thing I have to worry about is my own hardware.

    Cons

    Let's not beat around the bush, WooPOS is pretty ugly. It could do with some modernising and some nicer buttons.

    This review was submitted organically. No incentive was offered
    Review Source: Capterra
  • Ty from Premier Learning Solutions

    Number of employees: 2-10 employees

    August 2018

    No easier way to align your inventory

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    If you have a web presence as well as brick and mortar, using WooPOS is a no-brainer. When my buddy expanded an online business and opened up his shop, the first step we took was moving his site to WordPress. I have years of experience with WooCommerce, so we gave WooPOS a shot too and it's made his life so much easier. The headache he anticipated from managing inventory between both, is nonexistent.

    Cons

    There's nothing to complain about here. From inventory management to order entry and fulfillment, WooPOS makes every process seamless, for customers and business owners alike.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra
  • Alyssa from NDMS

    Number of employees: 11-50 employees

    August 2018

    WooPOS Review

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    We have a plugin for WooCommerge for USAePay and several clients are using it successfully. There are kinks with the initial integration as there are refund issues, but that's a one off and is in no way a reflection of WooCommerce.

    Pros

    This system requires a very simple, user friendly integration. You do not need to be a tech or web dev to get started with WooCommerce. The all in one system is perfect for a small business just getting started.

    Cons

    I didn't get the best experience when in need of support. I had creached on behalf of a client and the rep who assisted was not very helpful.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra
  • Josh from Empowered Life Stores

    Number of employees: 2-10 employees

    August 2018

    WooCommerce

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    Ease of integration with Wordpress. Great ecommerce platform with simple steps. The YouTube training videos provide everything I needed to launch a successful website. I used the extra theme with woocommerce and integrated all types of plugins for simple operation. There are hundreds of plugins available.

    Cons

    Difficult to resize photos inside the product edit. Bulk editing is limited - attributes requires a line by line adjustment.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra
  • Liz from Liz Wade Photography

    Number of employees: 1 employee

    August 2018

    WooCommerce: Awesome Free Selling Platform

    Ease-of-use
    Functionality
    Quality
    Support
    N/A

    Overall, I definitely recommend WooCommerce. It's a free, professional solution to selling products online. Even if you're selling services like I am, instead of physical products, you'll still get what you need out of the platform.

    Pros

    The biggest pro's, to me, of WooCommerce are: it's free, it's customizable, and it works smoothly once it has been set up. I am a photographer and I use it to sell photo packages on my website. I've never encountered issues with payments. On the front end, it looks professional and clean. On the back end, it has all the features you will need: inventory control, automated processing, SEO, shipping options, etc.

    Cons

    The con's of WooCommerce, to me, are: it isn't the easiest platform to learn to use, and and customer support is limited. But, this is the case within much of the world of Wordpress. Also, certain customizations may not be built in, and you'll have to do a bit of digging to find plugins or CSS to manipulate the software to your taste.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra
  • Joshua from Sutherland Global Services

    Number of employees: 2-10 employees

    August 2018

    Incredibly flexible and feature rich

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    We are a 50% service 50% retail sales business with a very broad inventory of specialized parts and supplies. It's not just that WooPOS was the best option. They were literally the ONLY software that could address our laundry list of requirements. Support is insanely fast. Responses to support request emails are under 1/2 hour and resolution of problems is handled within a few hours.

    Pros

    Seamless interface with our web store and healthy support for our hybrid service/retail brick and mortar operations

    Cons

    I'm not sure I have any thing to dislike. Every time I have an issue it is either me doing some thing wrong or it is addressed quickly.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra
  • Dave from Mazdatrix Inc.

    Number of employees: 2-10 employees

    August 2018

    Early review of WooPOS

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    Great

    Pros

    CUSTOMER SUPPORT has been fantastic. I really do not remember ANY software "support" for anything that has been this great.
    I realize this is not about the "software" (which seems to be great , but we have a lot more to do / test), but when I could get such helpful AND timely responses to my questions it just made everything better.
    The main (sole) reason we went with POS was the astounding lack of software for, what we consider, mandatory inventory control. POS seems to have all we need.

    Cons

    Have not found anything significant yet - but we still have a LONG way to go.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra
  • Verified Reviewer

    Number of employees: 11-50 employees

    August 2018

    Best POS we've found

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    Great. It's been a huge boon to our business.

    Pros

    This POS can do just about anything. If it can't, the developers will work with you to customize the POS. They do charge you for their time, but it is worth it when the customization is important to your company. Other, out-of-the-box POS software developers won't do that for you, even for a fee. They may add your suggestion to a feature list, and then 5 years down the road add your idea as a feature. If there is an issue, the developers of this POS take care of it in a matter of minutes to hours. Not days or weeks.

    Cons

    As a newer software, we have run into bugs that needed to be ironed out. However, those bugs were fixed almost instantaneously. You just have to let the developers know.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra
  • August 2018

    Not the best eCommerce platform

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    The plans are cheaper than most e-commerce places. If your familiar with word press you might like using woocommerce

    Cons

    There are better platforms out there. I didn't have good experiences with woo commerce. The plugins are horrible 3rd party apps. Customer support was hard to reach. The overall design of the platform is old and outdated. The setting is hard to find and order management is horrible. Product input is just cluttered with useless things wanting you to buy this and that to make your product pop. Variation is a nightmare having to add variations one by one.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: GetApp
  • Verified Reviewer

    Number of employees: 201-500 employees

    August 2018

    Overall product is very good

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    Online commerce

    Pros

    This product is free out of the box and offers a ton of functionality that can be added to your site.

    Cons

    They kind of nickel and dime you for additional software to be added to the product. Look for 3rd party add-ons.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra
  • Verified Reviewer

    Number of employees: 11-50 employees

    July 2018

    Woocommerce is great... if you have the perfect team to manage it. It is customizable but takes work

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    Woocommerce is very flexible. You can run a perfectly customized website that runs smoothly and moves a lot of product.

    Cons

    Woocommerce can get clunky. If you get too many records in your database it can slow down your website immensely. You also have to buy plugins to get the features you want. You might even need a full time developer.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra
  • Brandon from Quite Right Records

    July 2018

    WooCommerce is great!

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    Fantastic for startups, great to get new stores going with little to no cost.

    Pros

    With WooCommerce initially being free without any monthly costs upfront, that is always a huge piece when making a decision for what to go with. It's got a great community of developers, plugins and tutorials for you to be able to get everything up and running.

    Cons

    The learning curve is a lot larger than say with Shopify, but you don't have the upfront costs and monthly fee's, which helps especially with a new business. Besides that though, everything else is great!

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra
  • Verified Reviewer

    July 2018

    I have setup and implemented WooCommerce for a nonprofit selling its curriculum.

    Ease-of-use
    Functionality
    Quality
    Support
    N/A
    Value for Money
    Pros

    With us assortments it's assorment of add-ons, I found it easy to solve all the problems that I have faced. I like that the base of WooCommerce is free and you only have to pay when you need special circumstances.

    Cons

    While it's not wooCommerces fault, I found it a little difficult to make the software match our business practices. This is likely unique to the organization, however

    This review was submitted organically. No incentive was offered
    Review Source: Capterra
  • Ardi from Samsara

    Specialty: Other

    Number of employees: 11-50 employees

    July 2018

    Best Online Shop Plugins

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    The function is really easy to understand, Easy to set up. Best plugins when you want to start an online shop in WordPress.

    Cons

    The extension is costly for small business. And sometimes plugin is getting an error and the customer services nobody is there to help.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source
  • Verified Reviewer

    Number of employees: 51-200 employees

    July 2018

    Woocommerce is woocommerce - it could be better, but it could be worse...

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    Woocommerce is super easy to set up and I have build dozens of sites using it as our ecommerce plugin. Right out of the box its great if you want a simple set up.

    Cons

    Once you decide to add some frills to your shop, this is where Woo tends to fall short. A million plugins later and you're left with a pretty bloated shop. I wish more was bundled!

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra
  • July 2018

    WooCommerce is the best WordPress Plugin

    Ease-of-use
    Functionality
    Quality
    Support
    N/A
    Value for Money
    Pros

    WooCommerce is easy to setup and use on your CMS. Once you install the plugin the pages are automatically created for you.

    Cons

    There are no cons to this plugin that I can think of. I have used it for years and I love it. There is no other eCommerce solution that you will need.

    This review was submitted organically. No incentive was offered
    Review Source: GetApp
  • Verified Reviewer

    July 2018

    Online payment tooling

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    It is quite easy to use and integrate with any WordPress website. It is easy to configure, and it leaves the online store running in less than 30 minutes.

    Cons

    It is not translated one hundred percent into Spanish, it must be translated one by one the elements to be able to have the store configured in the Spanish language 100%

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra
  • Verified Reviewer

    July 2018

    Running Woocommerce 1+ year selling membership products

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    Lots of revenue :)

    Pros

    The pros of Woocommerce is that it's pretty easy to extend it's features with quality plugins created by Woocommerce itself. Even for more complex scenarios that includes selling memberships and licenses, Woocommerce proved to be a good choice.

    Cons

    Maybe the biggest con is that the software relies on WordPress which has an extensive track record of severe vulnerabilities in the past so it's important that you keep things secure using third party tools and software.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra
Do you use WooCommerce?Write a Review
In just fifteen minutes, the experts at Software Advice can help you narrow down the right software for your organization. Call us for a Free FastStart Consultation: (844) 687-6771