WooCommerce is an e-commerce management plugin for WordPress. It is designed for small and midsize businesses and offers website management, order management, customer management, sales optimization and cost calculation within a suite. The product allows users to sell both physical as well as digital goods online.

WooCommerce features website management, which allows users to create e-commerce websites using customizable themes, product-page layouts and checkout-page designs. The product also features order management, which allows users to manage customer checkouts, refunds and return-orders.

WooCommerce features shipping cost and sales tax management, which allows users to calculate taxes based on sales volumes and local tax regulations. The product also allows users to manage different shipping methods, such as pickup, local delivery and shipping services.

WooCommerce provides an online forum, FAQs, a knowledge base and video tutorial support options to the customers. The vendor partners with PayPal and Stripe for payment integration functionality.

Checkout page design
Checkout page design

Checkout page design

Subscription management

Subscription management

Amazon Pay integration

Amazon Pay integration

Variable checkout page

Variable checkout page

Supported Operating System(s):

Web browser (OS agnostic), Windows 10



196 Reviews of WooCommerce

Overall rating

4.5 / 5 stars

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Showing 1 - 20 of 196 reviews

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Jason from JDI Sales and Services LLC

Number of employees:  1 employee

Ease-of-use

Value for money

Customer support

Functionality

November 2018

WooPOS Review

Pros

Merges seamlessly with WooCommerce. Feature rich. Many functions and methods to manage your business on and off line. Tech support is very responsive and a lot of fixes happen quickly.

Cons

There have been a few features that seemed more trouble but they are usually fixed within a few upgrades.

Review Source: Capterra

Chandu from Greenbay Essentials

Number of employees:  2-10 employees

Ease-of-use

Value for money

Customer support

Functionality

November 2018

Ideal for all business

Pros

Easy to operate
Easy to add a product
Unlimited Sku

Cons

Woo Commerce extensions are expensive..

Review Source: Capterra
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Verified Reviewer

Number of employees:  11-50 employees

Ease-of-use

Value for money

Customer support

Functionality

November 2018

Great POS System

Pros

Great integration with wordpress, easy to setup and great support.

Cons

I did not have any issue with the software so far .

Review Source: Capterra

Alphonsus from Wellfond Pets

Number of employees:  11-50 employees

Ease-of-use

Value for money

Customer support

Functionality

November 2018

WooPOS is the best POS software on the market for Woocommerce !

If you have a retail business and are looking to link it to an ecommerce platform, WooPOS is the best solution on the market. Prior to using WooPOS I tried web based POS systems on the market such as "WooCommerce Point of Sale (POS)" by actualityextensions and "WooCommerce POS" by kilbot, only to find the them lacking in features, slow and prone to crashing. Having used WooPOS for over a year, I find the software reliable, frequently updated and a key part of bringing my brick and mortar business into the eCommerce space.

Pros

- Full featured POS software with everything our previous POS station had and more.
- Highly configurable allowing for a tailored user experience.
- Follows industry best practices, which initially seemed annoying and unnecessary but much appreciated down the line, when generating reports or tracking stock.
- Robust documentation and Excellent email support. Always helpful with problem solving and developers actively deliver on newly requested features.
- Reasonably priced with no hidden fees.

Cons

- You can't modify SKU numbers easily. The workaround after changing an SKU number in WooCommerce would be to delete and re-import the product into WooPOS.
- User interface feels dated compared to market leading POS Software (Vend, Square, Toast)
- It would be nice if WooPOS sold POS display directly or had links to some options. I couldn't find a suitable customer facing POS display, I was advised to use a regular PC monitor but those seem too large.

Review Source: Capterra

Abdilhadi from KSHMSH

Number of employees:  2-10 employees

Ease-of-use

Value for money

Customer support

Functionality

November 2018

POS with woocommerce

WooPOS is the only system that we found that helped us to work offline with normal POS software, and on the same time integrate with our Woocommerce online store. moving inventory between online and offline stores is very easy. it reduce the duplicate works that we used to do when publishing new products.

Pros

Powerful support with many POS features. easy integration with woocommerce. flexible with acceptable price license model. support Arabic language and can be translated easily. have sandbox training view to play around with system with risk free. multiple reports available and can be exported to excel easily. have multiple currencies that can be used for payments. can generate Purchase orders, quotes and layaway invoices. include vendor and customer management databases. can see historical transactions per customer or products. can customize few screens and have quick lunch buttons.

Cons

some features and menus are embeded inside other views like POS screen, there is no central screen that include all the powerful features in one please, so you need time to find the exact location of each feature.

Review Source: Capterra
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Verified Reviewer

Number of employees:  2-10 employees

Ease-of-use

Value for money

Customer support

Functionality

November 2018

Best support at all

I started without knowing it until they continued with my support until things stabilized and our work improved significantly

Pros

Fashionable design and easy to use Support all the time, evolution and constant updating

Cons

Time is shortened in many things.
Easy to manage your store

Review Source: Capterra

Ayoub from EBS maroc

Number of employees:  11-50 employees

Ease-of-use

Value for money

Customer support

Functionality

November 2018

Woopos

it was a good experience the company i used to work with still using it.

Pros

Great Support they respond everytime we needed them !

Cons

The documentation doesnt cover everything but whenever i needed something the support solved it for me.

Review Source: Capterra

Joseph from QT

Number of employees:  2-10 employees

Ease-of-use

Value for money

Customer support

Functionality

November 2018

Amazing functionality despite some old fashioned software

While support can be a little delayed for me due to time zone difference, the support has been superb and every problem I had was solved, and even some suggestions I had were implemented. The one thing I love is just the ability to really customise what you want your POS system to do, in terms of which buttons you want and the kind of transactions you are doing. one feature I also greatly like is the fact that it can operate offline. In this day and age where 99% of EPOS systems are cloud based, I like the fact that I am not 100% reliant on my ISP.

Pros

Customisability. It can literally do anything you want it to. From custom buttons to custom reports. It's integration with woocommerce is also pretty good, with multiple image uploads one of the definite plus features.

Cons

How backward it looks and feels. Unfortunately one of the things that can't be customised is its appearance. It's literally from the 1990s.

When setting up the store for the first time, some of the syncing of products and images can take some time.

There is no phone connectivity for Woopos. So you can't check your sales while you're on the train.

Review Source: Capterra

Tyler from OC Hair Bath & Body Co

Number of employees:  2-10 employees

Ease-of-use

Value for money

Customer support

Functionality

November 2018

Amazing sync capability

Benny is amazing.

Pros

Amazing sync capabilities saving us time so we can run our business finally

Cons

Some of the feautures are harder to use.

Review Source: Capterra

Zen from Private

Number of employees:  51-200 employees

Ease-of-use

Value for money

Customer support

Functionality

October 2018

Blazing brilliant - thanks

Exprodinaryly helpful and solid software.

Pros

Ease of use and good for cliebts understanding.

Cons

UI is a little moody looking and could do with a face lift.

Review Source: Capterra

Cal from Cal Sherry

Number of employees:  1 employee

Ease-of-use

Functionality

October 2018

Great POS solution

Pros

The user interface, ease of use, design and intergration possibility.

Cons

The price is a bit steep and maybe some more customisation tools would be useful

Review Source: Capterra

Michael from Under The Radar UK

Number of employees:  2-10 employees

Ease-of-use

Value for money

Customer support

Functionality

October 2018

A POS FOR ALL COMPANIES

Creating a store network for a charity; the overall experience has been easy to use & easy to maintain

Pros

The interface is easy to use, with minimal need for customising. The intergration add ons & other software that intergration into woopos allows you to be able to enhance your customers experience.

Cons

There isn’t much to dislike about woopos because the features keep expanding & getting better meaning that the users experience keeps getting better.

Review Source: Capterra

Daníel B J from Krúttin ehf

Number of employees:  2-10 employees

Ease-of-use

Value for money

Customer support

Functionality

October 2018

Best pos sustem

Really easy to use

Pros

How easy it is and friendly it is and how quick it is

Cons

Nothing that i like because it is all great.

Review Source: Capterra

Karim from Shop Under

Number of employees:  11-50 employees

Ease-of-use

Value for money

Customer support

Functionality

October 2018

WooCommerce is the best open-source ecommerce content management system

Pros

WooCommerce provides the best flexibility for ecommerce as far as content management for a transactional website. The customization is easy and flexible for non-coding administrators and its growing community is very active and helpful.

Cons

If your inventory exceeds 1000 products, I would recommend staying away from WooCommerce. Magento would provide a better experience for webmasters and administrators.

Review Source: GetApp

Barbara from Angel Cross Design Co

Number of employees:  2-10 employees

Ease-of-use

Value for money

Customer support

Functionality

October 2018

Woo POS is great

Pros

It's a great compliment to Woo Commerce, easy to use and cost effective.

Cons

It's a little clunkier than Square, but it still works.

Review Source: Capterra

Greg from SpringField Payments

Number of employees:  1 employee

Ease-of-use

Value for money

Customer support

Functionality

September 2018

The best overall E-Commerce Option

Pros

Being the number one e-commerce plugin means that you can easily find add-ons, fixes, and other plugins that work with WooCommerce. The price is also a big plus.

Cons

When you are building a more complex site you often have to have multiple plugins to accomplish what you want or customize the code. The other things is that the shipping calculation options are not as robust as I would like.

Review Source: GetApp

Ease-of-use

Value for money

Functionality

September 2018

The cheapest way to make a scalable profesional e-commerce page

Pros

Its free expandable through plugins and with a HUGE community working behind it allowing for almost any changes or additional features you need for your e-commerce to be implemmented using plugins, compatible with most recent free and premium themes and wordpress plugins.

Cons

When you start to stacking plugins over plugins to solve all the small missing features or changes you want, your site's complexity start to grow and sometimes is very difficult to optimize it so you have a good performance out of it, a good server and some caches are essential.

Review Source: GetApp
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Verified Reviewer

Ease-of-use

Value for money

Customer support

Functionality

September 2018

Best eCommerce for WordPress hands-down, but prepare to pay for most customizations

Pros

When it comes to choosing the right eCommerce platform for WordPress, it's the most rock-solid, safest choice for any long term use based on my experience from over a dozen store launches.

- The plugin is frequently updated, compatible and tightly integrated with WordPress (as WooCommerce was purchased by WordPress' parent company in 2015)
- The core WooCommerce plugin is freely available to install, which would work for many small, generic storefronts.
- Offers the largest selection of third-party plugins/extensions available for WordPress ecommerce.
- Wide out-of-the-box support with popular third-party WordPress themes.
- Relatively easy and fast to set up, with good documentation; offers a few free starter themes via the WooCommerce store.
- If you're willing to pay, WooCommerce can do just about anything and integrates with almost anything.
- The WooCommerce core plugin is built mostly barebones (using extensions to add functionality), which brings better speed and less bugs.
- Good customer service support and detailed documentation for their paid WooCommerce add-on extensions.
- Offers very powerful Zapier support (requires a paid add-on).

I've never had any point where I've considered using another online store platform with WordPress, or even one of the many non-WordPress hosted ecommerce website subscription solutions.

Cons

- WooCommerce extensions are surprisingly expensive and also subscription-based, requiring an annual fee. Inexpensive third-party alternatives exist, but there is risk involved.
- Building an extended "platform" such as a membership site / offering subscriptions (for example) can require multiple paid WooCommerce add-ons that rack up hundreds of dollars in annual fees.
- WooCommerce mobile app tools do exist, but do not offer much functionality beyond sales reports.
- Highly customized WordPress stores using a lot of plugins are at an increased risk to see major conflicts and performance degradation, and troubleshooting can be difficult.

Review Source: GetApp

Number of employees:  2-10 employees

Ease-of-use

Value for money

Customer support

Functionality

September 2018

The Best Way To Get Paid On Your Wordpress e-commerce store

Pros

So many plugins that makes the end-user and administrator happy. You can get complete analytics for sales, abandoned carts, and integrate custom email campaigns with Woocommerce. Set up is easy with a low learning curve as when you first install the plugin it immediately shoots you into a quick start setup. There are tons of tutorials online that make Woocommerce more efficient as well as resolving issues a snap.

Cons

Depending on your hosting resource limits adding Woocommerce can slow down the performance of your website.

Review Source: GetApp

Joseph from QT Toys

Number of employees:  2-10 employees

Ease-of-use

Value for money

Customer support

Functionality

August 2018

What it lacks in looks it makes up for in brains and function

I run a toy shop with thousands of SKUs, WooPOS is really a great solution. The forum support is great.

Pros

I like the fact that WooPOS basically does everything any other POS system can do but at an affordable price and the fact that it can be run offline. As a business that does so much business in its brick and mortar store, I hate the fact that a lot of other systems require me not just to be dependent on their servers availability but also on my own broadband company's competence and let's not forget, the PC that the system runs on! How many times have you gone to a store only to be told that the system is down? I'm glad that essentially, the real thing I have to worry about is my own hardware.

Cons

Let's not beat around the bush, WooPOS is pretty ugly. It could do with some modernising and some nicer buttons.

Review Source: Capterra

Displaying 1 - 20 of 196 reviews