WooCommerce is an e-commerce management plugin for WordPress. It is designed for small and midsize businesses and offers website management, order management, customer management, sales optimization and cost calculation within a suite. The product allows users to sell both physical as well as digital goods online.

WooCommerce features website management, which allows users to create e-commerce websites using customizable themes, product-page layouts and checkout-page designs. The product also features order management, which allows users to manage customer checkouts, refunds and return-orders.

WooCommerce features shipping cost and sales tax management, which allows users to calculate taxes based on sales volumes and local tax regulations. The product also allows users to manage different shipping methods, such as pickup, local delivery and shipping services.

WooCommerce provides an online forum, FAQs, a knowledge base and video tutorial support options to the customers. The vendor partners with PayPal and Stripe for payment integration functionality.



205 Reviews of WooCommerce

Overall rating

4.51 / 5 stars

Filters:

Showing 1 - 20 of 205 reviews

January 2019

Anonymous

Verified Reviewer

Company Size: 51-200 employees

Review Source: GetApp


Ease-of-use

3 of 5

Functionality

5 of 5

January 2019

Best WordPress ecommerce for advanced users

Pros

It has a lot of extensions for Wordpress allowing its users to fully customize their online shops or website. It has a big room for customizations as well, making your ecommerce site as personalized and fully functional as possible.

Cons

It is for advanced users and is not available for people with no technical background or coding knowledge. You might need an IT person to set this up and maintain it for you from time to time.

January 2019

Anonymous

Company Size: 2-10 employees

Review Source: GetApp


Ease-of-use

4 of 5

Functionality

4 of 5

January 2019

Best eCommerce Plugin for WordPress

Pros

WooCommerece is the best eCommerce plugin for WordPress websites. It's compatible with almost ALL WordPress sites and many other websites. I use it to collect payment on my services or products. Auto-updates and auto-populating information make it a breeze. Set your pricing with ease.

Cons

I don't like how wooCommerce effects my entire site sometimes! When I loaded the plugin on my website I tried to use it and it would alter other plugins on the page it was loaded on. It's not the easiest thing to figure out if you're a first-time user. I would get help for best outcomes (ease of use is low, for me). Best features are in the paid portion.

December 2018

Peter from Koala Publishing

Company Size: 11-50 employees

Review Source: GetApp


Ease-of-use

5 of 5

Value for money

5 of 5

Functionality

5 of 5

December 2018

Great integrations but can be costly for plugins

Pros

Fantastic out of the box functionality and plugins available for almost anything you can put your mind to. Allows for small installations as well as growing sites.

Cons

Negatives are small on these themes as you can normally find an extension to add any missing functionality. It works best if you know what these requirements are at the outset though so you can see what the total cost is as it is very easy to keep increasing budget with continual small additions.

December 2018

Anonymous

Company Size: 1 employee

Review Source: GetApp


Ease-of-use

4 of 5

Value for money

3 of 5

Functionality

3 of 5

December 2018

If you are using Wordpress as your CMS, this is the E-Commerce solution for you.

Pros

WooCommerce is pretty much the defacto standard for E-Commerce if you are using Wordpress for your CMS (Content Management System). WooCommerce is owned by Automattic which is the parent company of Wordpress so there is no danger of your E-Commerce provider ever shutting down.The code for the plugin will always be improved and patched for security exploits.

There are Thousands of add on plugins for WooCommerce, if you need a certain functionality for your shopping cart or online catalog there is almost certainly a plugin to provide that functionality. In the rare case you couldn't find the perfect plugin there is an abundance of very proficient woo commerce programmers that custom code your solution.

Cons

I'd love to see more value in the core WooCommerce product. ie more free/complimentary features and better prices on bundles of popular/most useful add-ons. It seems like every time I want to add a feature to WooCommerce it requires another subscription or add-on payment which can easily add up to hundreds/thousands of dollars a year which cuts into profit margins.

December 2018

Anonymous

Verified Reviewer

Review Source: GetApp


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

4 of 5

December 2018

Hands down the easiest shopping plugin around.

Pros

I left Weebly because the Ecommerce options were getting out of control price-wise. I needed something simple, affordable, and easy to maintain. WooCommerce hit all those buttons. I was able to get my author store up and running fairly quickly, the options are easy to understand. It's built from the ground up to be effective for all users and easy to hop right into as a newbie. There are tons of add-ons for it, anything you need, you can likely find already custom made.

Cons

For most customizations, you're looking at an extra cost. It's not easy to do the simplest things, like change the colors of the cart and checkout pages to match your site colors, or to edit those pages to add your own buttons or remove some of their default text, for example. The search functions aren't intuitive, you have to create custom filters per category or it shows all categories no matter what category you pick to show. These things were very frustrating for me as a new user, and almost made me walk away before I took a break and came back with a fresh state of mind to tackle it. While the bulk of WooCommerce is easy to set up and operate, some simple things like these seem so much harder than they should be.

December 2018

Anna from North San Diego Business Chamber

Company Size: 2-10 employees

Review Source: GetApp


Ease-of-use

5 of 5

Functionality

5 of 5

December 2018

Big and Robust but requires continuous support

Pros

Well, we could categorize anything....and have lots of metadata, multiple classifications, multiple products...

Cons

it was big and bulky at times. we needed tech support whose hours did not seem to reflect the ones we worked..

November 2018

Anonymous

Review Source: GetApp


Ease-of-use

5 of 5

Customer support

5 of 5

Functionality

5 of 5

November 2018

The most nice ecommerce plugin

Pros

I think it's good as a wordpress add-on, to start your online store right away. Easy to use and set up. Very large configuration.

Cons

You will need to pay if you need more specialized services. But I think it's not necessarily negative!

November 2018

Sara from VacuumsRus

Company Size: 2-10 employees

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

5 of 5

November 2018

ease of use

i use it at VacuumsRus .

Pros

computer friendly, tracks important stuff

Cons

i really do not see any problems or concerns.

November 2018

Jason from JDI Sales and Services LLC

Company Size: 1 employee

Review Source: Capterra


Ease-of-use

4 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

4 of 5

November 2018

WooPOS Review

Pros

Merges seamlessly with WooCommerce. Feature rich. Many functions and methods to manage your business on and off line. Tech support is very responsive and a lot of fixes happen quickly.

Cons

There have been a few features that seemed more trouble but they are usually fixed within a few upgrades.

November 2018

Chandu from Greenbay Essentials

Company Size: 2-10 employees

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

5 of 5

November 2018

Ideal for all business

Pros

Easy to operate
Easy to add a product
Unlimited Sku

Cons

Woo Commerce extensions are expensive..

November 2018

Anonymous

Verified Reviewer

Company Size: 11-50 employees

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

5 of 5

November 2018

Great POS System

Pros

Great integration with wordpress, easy to setup and great support.

Cons

I did not have any issue with the software so far .

November 2018

Alphonsus from Wellfond Pets

Company Size: 11-50 employees

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

5 of 5

November 2018

WooPOS is the best POS software on the market for Woocommerce !

If you have a retail business and are looking to link it to an ecommerce platform, WooPOS is the best solution on the market. Prior to using WooPOS I tried web based POS systems on the market such as "WooCommerce Point of Sale (POS)" by actualityextensions and "WooCommerce POS" by kilbot, only to find the them lacking in features, slow and prone to crashing. Having used WooPOS for over a year, I find the software reliable, frequently updated and a key part of bringing my brick and mortar business into the eCommerce space.

Pros

- Full featured POS software with everything our previous POS station had and more.
- Highly configurable allowing for a tailored user experience.
- Follows industry best practices, which initially seemed annoying and unnecessary but much appreciated down the line, when generating reports or tracking stock.
- Robust documentation and Excellent email support. Always helpful with problem solving and developers actively deliver on newly requested features.
- Reasonably priced with no hidden fees.

Cons

- You can't modify SKU numbers easily. The workaround after changing an SKU number in WooCommerce would be to delete and re-import the product into WooPOS.
- User interface feels dated compared to market leading POS Software (Vend, Square, Toast)
- It would be nice if WooPOS sold POS display directly or had links to some options. I couldn't find a suitable customer facing POS display, I was advised to use a regular PC monitor but those seem too large.

November 2018

Abdilhadi from KSHMSH

Company Size: 2-10 employees

Review Source: Capterra


Ease-of-use

4 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

5 of 5

November 2018

POS with woocommerce

WooPOS is the only system that we found that helped us to work offline with normal POS software, and on the same time integrate with our Woocommerce online store. moving inventory between online and offline stores is very easy. it reduce the duplicate works that we used to do when publishing new products.

Pros

Powerful support with many POS features. easy integration with woocommerce. flexible with acceptable price license model. support Arabic language and can be translated easily. have sandbox training view to play around with system with risk free. multiple reports available and can be exported to excel easily. have multiple currencies that can be used for payments. can generate Purchase orders, quotes and layaway invoices. include vendor and customer management databases. can see historical transactions per customer or products. can customize few screens and have quick lunch buttons.

Cons

some features and menus are embeded inside other views like POS screen, there is no central screen that include all the powerful features in one please, so you need time to find the exact location of each feature.

November 2018

Anonymous

Verified Reviewer

Company Size: 2-10 employees

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

5 of 5

November 2018

Best support at all

I started without knowing it until they continued with my support until things stabilized and our work improved significantly

Pros

Fashionable design and easy to use Support all the time, evolution and constant updating

Cons

Time is shortened in many things.
Easy to manage your store

November 2018

Ayoub from EBS maroc

Company Size: 11-50 employees

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

5 of 5

November 2018

Woopos

it was a good experience the company i used to work with still using it.

Pros

Great Support they respond everytime we needed them !

Cons

The documentation doesnt cover everything but whenever i needed something the support solved it for me.

November 2018

Joseph from QT

Company Size: 2-10 employees

Review Source: Capterra


Ease-of-use

3 of 5

Value for money

5 of 5

Customer support

4 of 5

Functionality

5 of 5

November 2018

Amazing functionality despite some old fashioned software

While support can be a little delayed for me due to time zone difference, the support has been superb and every problem I had was solved, and even some suggestions I had were implemented. The one thing I love is just the ability to really customise what you want your POS system to do, in terms of which buttons you want and the kind of transactions you are doing. one feature I also greatly like is the fact that it can operate offline. In this day and age where 99% of EPOS systems are cloud based, I like the fact that I am not 100% reliant on my ISP.

Pros

Customisability. It can literally do anything you want it to. From custom buttons to custom reports. It's integration with woocommerce is also pretty good, with multiple image uploads one of the definite plus features.

Cons

How backward it looks and feels. Unfortunately one of the things that can't be customised is its appearance. It's literally from the 1990s.

When setting up the store for the first time, some of the syncing of products and images can take some time.

There is no phone connectivity for Woopos. So you can't check your sales while you're on the train.

November 2018

Tyler from OC Hair Bath & Body Co

Company Size: 2-10 employees

Review Source: Capterra


Ease-of-use

3 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

5 of 5

November 2018

Amazing sync capability

Benny is amazing.

Pros

Amazing sync capabilities saving us time so we can run our business finally

Cons

Some of the feautures are harder to use.

October 2018

Zen from Private

Company Size: 51-200 employees

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

4 of 5

Customer support

5 of 5

Functionality

5 of 5

October 2018

Blazing brilliant - thanks

Exprodinaryly helpful and solid software.

Pros

Ease of use and good for cliebts understanding.

Cons

UI is a little moody looking and could do with a face lift.

October 2018

Cal from Cal Sherry

Company Size: 1 employee

Review Source: Capterra


Ease-of-use

4 of 5

Functionality

3 of 5

October 2018

Great POS solution

Pros

The user interface, ease of use, design and intergration possibility.

Cons

The price is a bit steep and maybe some more customisation tools would be useful

October 2018

Michael from Under The Radar UK

Company Size: 2-10 employees

Review Source: Capterra


Ease-of-use

4 of 5

Value for money

5 of 5

Customer support

4 of 5

Functionality

4 of 5

October 2018

A POS FOR ALL COMPANIES

Creating a store network for a charity; the overall experience has been easy to use & easy to maintain

Pros

The interface is easy to use, with minimal need for customising. The intergration add ons & other software that intergration into woopos allows you to be able to enhance your customers experience.

Cons

There isn’t much to dislike about woopos because the features keep expanding & getting better meaning that the users experience keeps getting better.