WooCommerce Software


 

WooCommerce is an e-commerce management plugin for WordPress. It is designed for small and midsize businesses and offers website management, order management, customer management, sales optimization and cost calculation within a suite. The product allows users to sell both physical as well as digital goods online.

WooCommerce features website management, which allows users to create e-commerce websites using customizable themes, product-page layouts and checkout-page designs. The product also features order management, which allows users to manage customer checkouts, refunds and return-orders.

WooCommerce features shipping cost and sales tax management, which allows users to calculate taxes based on sales volumes and local tax regulations. The product also allows users to manage different shipping methods, such as pickup, local delivery and shipping services.

WooCommerce provides an online forum, FAQs, a knowledge base and video tutorial support options to the customers. The vendor partners with PayPal and Stripe for payment integration functionality.

 

WooCommerce - Checkout page design
 
  • WooCommerce - Checkout page design
    Checkout page design
  • WooCommerce - Subscription management
    Subscription management
  • WooCommerce - Amazon Pay integration
    Amazon Pay integration
  • WooCommerce - Variable checkout page
    Variable checkout page
Supported Operating System(s):
Web browser (OS agnostic), Windows 10

153 Reviews of WooCommerce

 

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Software Advice Reviews (11)
More Reviews (142)

Showing 1-11 of 11

hussain from 7vals
Specialty: Other
Number of employees: 51-200 employees Employees number: 51-200 employees

May 2018

May 2018

best plugin for online shop

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

woocommerce is the best e-commerce plugin I have used so far. It has a very few easy steps to set things up and after that you are good to go.
you just need to put all your details. It has options of calculating shipping amount instantly. you can also choose have various payment methods.

Cons

although the basic version of woocommerce plugin is free to use but in order to do certain things you need to buy add-ons which can be very costly for small businesses.

Review Source
 
 

Stan from Jurgens
Specialty: Jewelry
Number of employees: 2-10 employees Employees number: 2-10 employees

April 2018

April 2018

Using Woocommerce

Ease-of-use

Functionality

Product Quality

Customer Support
N/A
Value for Money

Best eCommerce solution for businesses that just need a website and not a full time web department.

Pros

Just started using with Wordpress. Easy for my supervisor to manage products after I set everything up.

Cons

The array of addons can be bewildering at first but that turns out to be plus. There are two many built in options that should be addons in the first place.

Review Source
 
 

Fonnique from Frame Of Reference Ltd
Specialty: Other
Number of employees: 2-10 employees Employees number: 2-10 employees

March 2018

March 2018

Woocommerce is very useful.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

As good as it gets. WooCommerce includes all the SEO options you need. From my experience the backend for cart had a considerable amount of add-on and features, which was very useful in building our checkout.

Cons

the con of WooCommerce is that it is not as user friendly as I would have hoped. the learning curve is very steep. I also find that a lot of add-on are needed to get to my ultimate result.

Review Source
 
 

Mitch from Bay Town Creative
Specialty: Other
Number of employees: 2-10 employees Employees number: 2-10 employees

March 2018

March 2018

Fantastic, but do the math first

Ease-of-use

Functionality

Product Quality

Customer Support
N/A
Value for Money

I love WooCommerce and often recommend it, but that recommendation always comes with caveats about the unseen costs and troubles. It may seem like the best solution but it might not always be the best solution. It also integrates easily with Printful, which is always a plus for me.

Pros

WooComerce is my favorite WP shop so far. The basic plug in offers almost everything most shops needs to get up and running and it offers enough free upgrades to make your shop feel pretty complete.

Cons

The biggest con for WooCommerce is that getting anything above the basics can be costly and means you need to be ready to have a fairly hefty overhead if you want to build out anything past the basics as most advanced packages have recurring costs in the hundreds of dollars annually. The other draw back (for any wp, self hosted shop) is that you have to make sure you have your wp secure, maintained and compliant if you are going to be running a shop of any size. Payment Gateways help but since the cart is hosted on your site you should be sure to set yourself up properly, which can again lead to some unexpected costs and headaches you may have been hoping to avoid by hosting your own wp-shop.

Review Source
 
 

April from Colette Malouf, Inc.
Specialty: Manufacturing and wholesale
Number of employees: 11-50 employees Employees number: 11-50 employees

March 2018

March 2018

WooCommerce Pros and Cons

Ease-of-use

Functionality

Product Quality

Customer Support
N/A

WooCommerce is a plugin for WordPress, and it cannot be run with out WordPress.

Pros

Free to download and install for Word-Press based e-commerce sites. No monthly fees. Also able to customize with themes and extensions. The more advanced themes / extensions cost . Able to integrate with PayPal, which is easier than setting up a merchant account. Additional payment gateways are available as extensions.

Cons

Your will still have to create your e-commerce store, and purchase a domain name / web hosting / etc. The extension costs can add up. WooThemes work best with WooCommerce. Customer support can be slow.

Review Source
 
 

Waseem from Freelance
Specialty: Ecommerce
Number of employees: 2-10 employees Employees number: 2-10 employees

February 2018

February 2018

The best eCommerce software in the world!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

I've been using WooCommerce for many years and it's always my go-to software for any project eCommerce related.

Pros

- It's FREE
- Insanely powerful - can be used for a little shop or a massive store with 100's of products
- Integrates with almost any software you can think off
- Highly customizable
- The WooCommerce community is huge and help is just a quick Google search away

Cons

- It's difficult to give a con for WooCommerce but if I had to I would say that for an absolute beginner, it can be a bit difficult to use and to get used to but that difficulty disappears quickly after using it for a little while.

Review Source
 
 

Mike from James Publishing
Specialty: Other
Number of employees: 11-50 employees Employees number: 11-50 employees

February 2018

February 2018

Powerful E-commerce Interface

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

We've enjoyed WooCommerce during the last few years and have found it to be a solid e-commerce solution for our business. The system continues to improve and grow and we would recommend it to any companies looking for a powerful, customizable platform from which to launch their online sales and manage their customer base.

Pros

WooCommerce forms the backbone of our e-commerce website and we've been using it for around five years at this point. It handles a high quantity of orders with ease and its customization options are so far-reaching that if you can dream of a plugin for the system, it probably already exists or is under development somewhere (this may have something to do with its integration into Wordpress). Recently, we've been utilizing the Subscriptions feature to more accurately manage our customers' accounts, and this feature is particularly useful for recurring transactions. Coupons are easy to create and keep track of and WooCommerce can also be linked to external systems for more accurate monetary calculations and other relevant business features.

Cons

Reporting within the system does leave something to be desired. We've found that the reporting dashboard is fairly limited, particularly for more advanced metrics that can be found in systems like Quickbooks. However, as noted above, the system can be linked to other systems using plugins and various connectors, so it's possible to extract that detailed sales data if need be. On occasion the sheer amount of customization options can be overwhelming, as well, though this is a better problem to have than a system with too few options. The various plugins just need to be managed in a coherent fashion to ensure site stability.

Review Source
 
 

Brian from My Solution Advocate
Specialty: Ecommerce
Number of employees: 2-10 employees Employees number: 2-10 employees

February 2018

February 2018

WooCommerce gets us paid on TIME!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

WooCommerce is the go to platform for e commerce.

Pros

This is a great payment solution for our wordpress websites. They have never failed at processing our payments and offer solutions for multiple transaction levels. In all honesty, they are the only company I know that handles this because I have never looked any further. Enjoy it.

Cons

Some price increases and hikes for more specialty services and features, but thats expected. Everyone has to make money.

Review Source
 
 

Urs from Velago
Specialty: Furniture and home decor
Number of employees: 2-10 employees Employees number: 2-10 employees

December 2017

December 2017

Great for plugins and features

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

The abundance of plugins gives you a solution for almost any problem out there. Easy to use and implement.

Cons

The downside is support. Sometimes plugins cause problems and then nobody is there to help. Product variations are an issue for us, since custom attributes cannot be used on variation level.

Review Source
 
 

Eric from EHC Media, Inc
Specialty: Ecommerce
Number of employees: 2-10 employees Employees number: 2-10 employees

December 2017

December 2017

WooCommerce is a great shopping cart solution for WordPress Users

Ease-of-use

Functionality

Product Quality

Customer Support
N/A
Value for Money

Open source software offers the benefit of lower cost than most commercial software and a majority of websites are developed using WordPress, which is one of the most widely used open source content management systems. WooCommerce is consistently rated among the top shopping cart solutions for WordPress. As a professional web developer it is my "Go To" e-commerce solution for my customers who are using WordPress. You can have a great looking site done in a day.

Pros

Ease of installation, Huge number of add-on modules. Numerous payment gateways. Easy to integrate shipping. Ability to generate product feeds for Google Adwords, Amazon, and Bing shopping.

Cons

Many of the premium modules require annual subscriptions so you do need to be aware of the cost when comparing open source software to an off the shelf shopping cart solution. (a good developer will be able to help you determine what your costs will be before you get started).

Review Source
 
 

Pamela from NextGen Marketing, LLC
Specialty: Other
Number of employees: 2-10 employees Employees number: 2-10 employees

December 2017

December 2017

WooCommerce Popular, but a few kinks

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Easy to use and straight-forward. Would recommend.

Pros

Very easy plugins for WordPress sites. Straight-forward and user friendly. Easy to add products, add pictures, set coupon codes, cross sell items.

Cons

A bit clunky in it's appearance on certain websites, especially with the "buttons". Seems to conflict with certain WP themes and had issues with the checkout and using the Square plugin as opposed to the default, Stripe, for payment processing.

Review Source
 
 
 
Showing 1-20 of 142

Lucy D. from Velatrip

July 2018

July 2018

It is ideal to start in the world of ecommerce.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

It is very reliable, easy to install and use. It has a large number of extensions that adapt to the theme of the store you want to create.

Cons

Sometimes the installation of a third-party add-on can cause conflicts, especially when you already have a large number of plugins installed. The same thing happens sometimes with the same Woocommerce updates.

Review Source: Capterra
 


July 2018

July 2018

Very customizable platform for your e-commerce needs

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Free

Pros

I had to integrate custom API with Woocommerce, really liked how many things you can manage with the API - add products, edit them, modify orders, customer data etc. Really easy to build something very custom.

Cons

For the price (opensource), there aren't really any downsides. The downside is moslty the wordpress platform, which with all the plugins can cause some problems for woocommerce. For example, a SEO plugin can mess up API responses for woocommerce by injecting random HTML in responses.

Review Source: Capterra
 

Chari from CleanWorks Building Maintenance
Number of employees: 11-50 employees Employees number: 11-50 employees

July 2018

July 2018

Such a no brainer for ecommerce

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

It is very easy to set up with Wordpress and the basic features are free to everyone. It also has amazing support from the community and the staff.

Cons

I wish there were more customizing options with WooCommerce. Because of this some features are limited or you have to create your own code to customize.

Review Source: Capterra
 

Nik from Impact Merchandising

July 2018

July 2018

Great value!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

WooCommerce is a plug-in/extension for Wordpress and is free to integrate! Can't really beat that perk.

Cons

To get Woocommerce to behave the way you want is a little tricky. It'll take a lot of learning before you can use Woocommerce the way you want to use it.

Review Source: Capterra
 

James from Union Gospel Mission

July 2018

July 2018

Woocommerce is a great product that turns any Wordpress site into an online store with a click.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

WooCommerce has enabled me to set up sales online with very little knowledge of how to do it, or where to start. The cost is low and the support is great. With woo commerce I've started bringing in over average in sales and it keeps growing.

Pros

Woocommerce worked "out of the box" and I was able to set up selling immediately. I've found it to be robust enough for a new seller, with limited experience. And it's been relatively easy on the front-facing side for customers as well.

Cons

As I have utilized the software, I've realized that it comes with very basic functionality, and the only way to make it a true, fully-functioning store with the bells and whistles to operate professionally, is to buy an add-on, okay a couple... well several add-ons. The problem with that is Wordpress. If you have any knowledge about Wordpress, the more plugins you utilize the heavier the site gets and the more time it takes to load the site, and the more possible problems can arise. I've had all the plugins for several months, and so far so good (fingers crossed).

Review Source: Capterra
 


July 2018

July 2018

WooCommerce changed my life

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

Rewind 6 years ago, I had an idea for an online store. I had no money but loads of time to play with. I chose WooCommerce and never looked back. Still today, it's what I use on every ecommerce project. It absolutely rocks, fullstop.

Cons

There really isn't much you can dislike about WooCommerce itself. OK sometimes it can be a little slow if your site isnt optimized, but that's down to WordPress and PHP rather than WooCommerce

Review Source: Capterra
 

Marrietta from Nyamwaro Event Organizers
Number of employees: 11-50 employees Employees number: 11-50 employees

July 2018

July 2018

Great tool

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

Woocommerce has a very simple and easy way to be integrated to any website, and geting tated is easy

Cons

None.I have tried woocommerce on a clients website, the cart is working fine and there are so many ways one can customize it

Review Source: Capterra
 


July 2018

July 2018

Woo Commerce is a great, Simple Ecommerce Solution

Ease-of-use

Functionality

Product Quality

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Pros

I have used WooCommerce a handful of times. It is a great solution for simple Ecommerce Websites that sell just a handful of products.

Cons

When you get a large amount of SKU's Woocommerce becomes a bit cumbersome, and I would prefer to use something a bit simpler like Shopify.

Review Source: Capterra
 

Margaret from Margaret Sulapas

July 2018

July 2018

Every WordPress user's dream!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

Ideal for WordPress users or developers who prefer a self-hosted, and plug-in friendly e-commerce set up. Not ideal for first-time users or no website backend familiarity.

Cons

One major consequence I think that sets WooCommerce from drag and drop e-commerce builder these days is that when a bug happens, you need to contact their developers/support to fix the issue (if you cant fix it), so you need to wait a while. Sometimes its fast, other times it takes days.

Review Source: Capterra
 

Sherif Muhammad from The Opportunities

July 2018

July 2018

WooCommerce has been a great product for me so far. I have been using it to manage my online store.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

This software benefits me in whole lots of ways. I use WooCommerce to manage my online store. It helps me generate lots of sales. I am very happy and satisfied with it.

Pros

The support for digital downloads of online contents, the security and also the perfection for mobile and PC users.

Cons

So far, i am 100% ok with WooCommerce and the functionalities it provides me with. I am very satisfied.

Review Source: Capterra
 

Rebecca from Badass Bodyworkers

July 2018

July 2018

Love the printful integration

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

The ease of being able to not deal with direct orders- set up once, and my customers can automatically see inventory and designs and have it shipped directly to them

Pros

I love the integration on my website to my printful store so customers can buy tShirt designs! It makes it super convenient for people to check out through PayPal and have everything drop shipped to them directly from the website instead of me holding onto inventory. It cuts out the middle man!

Cons

It is a little bit difficult to integrate it with your website if you were not text savvy. I had to have my web designer do it for me

Review Source: Capterra
 

Sandra J. from Independent Web Designer and Developer

July 2018

July 2018

The best Wordpress plugin.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

It is perfect to create your online store starting from Wordpress.

Pros

It's free!. There are many free add-ons to customize your virtual store. It is very flexible, so much that you can change almost all the content very easily and adapts to the sale of any type of product as simple, variable and downloadable content.

Cons

The problem is that there are very good topics that are only paid. To make an original design it is necessary to be a programmer with advanced knowledge.

Review Source: Capterra
 

Christian from Boarding Pass (Newsbp.co)

June 2018

June 2018

Design your online store without losing time.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

If you are already a wordpress user and you are going to develop a virtual store, woocomerce is the perfect solution.

Pros

This plugin has evolved a lot, it has all the necessary functionalities to have your virtual store active without making many advanced configurations.

Cons

You must previously install wordpress. Not everything is free, there are many useful plugins that are paid. You can not manage multiple stores from the same place.

Review Source: Capterra
 

Coco from ZoZiLo
Number of employees: 2-10 employees Employees number: 2-10 employees

June 2018

June 2018

Free plug in for wordpress user.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Free Plug in for Wordpress user. Good for small business.

Pros

Free plug in for wordpress user, easy to build and manage your own online store with WooCommmerce for small business.

Cons

You will need to purchase necessary extensions when your business grows. Require experienced user to achieve optimal setting.

Review Source: Capterra
 

Tim from Rentals Marketing

June 2018

June 2018

Powerful and trustable e-commerce platform

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

The best e-commerce solution for webshops on the market.

Pros

Currently using the Woocommerce plugin for Wordpress. As it is open-source you can host it anywhere provided you can install WordPress. It comes with advanced features for larger stores.

Cons

There are some many options that the software can become a bit overwhelming for beginners. It isn't the cheapest solution on the market.

Review Source: Capterra
 

Hervé from BIGVU

June 2018

June 2018

Easy to setup basic e-commerce shop

Ease-of-use

Functionality

Product Quality

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Pros

I have integrate woo commerce to our e-commerce website very easily and setup a complete e-commerce online shop in half a day.
Various payment and shipping options available to cover most needs.
Works well also for digital goods downloads

Cons

I would like that WooCommerce offers 2 modes: basic and advanced for its configuration.
Basic settings would have pre-defined parameters and advanced would allow deeper customization.

Review Source: Capterra
 

Priscilla Anabelle

June 2018

June 2018

Easy to use E-commerce plugin

Ease-of-use

Functionality

Product Quality

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Pros

I have been using WooCommerce for the past 2 years, I found it really easy to use. And it's free. Plus it has many extension plugins, also can be integrated with so many payment gateways.

Cons

I don't find anything bad with WooCommerce, although it is not as easy to set up as Shopify, it comes for free.

Review Source: GetApp
 

Leola from R&D Systems
Number of employees: 1,001-5,000 employees Employees number: 1,001-5,000 employees

June 2018

June 2018

Wonderful simple and effective software.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

I was impressed by how I was able to create a customized solution for my client, which has very diverse shipping parameters, including different products, different box sizes, different shipping locations and more.

Pros

I can easily edit any part of our site from the home page to the Buy button. I also like to work to publish beautiful content and create a powerful brand. I like the way to control all my clients. I have the ability to manage the tax account. Also, I like to work on the installation and a simple way to change everything I need there, i also love not having to collect information from the credit card, but I can simply integrate Amazon Pay and Paypal. It creates less responsibility for me and my business at the same time that it allows consumers to shop online safely. Another good part is that you will get the WooCommerce developers at the most economical rate compared to other e-commerce solutions and there are many developers available online.

Cons

The platform may need to be updated frequently due to updates that can be an update task while making sure that your current website does not break during the update. In addition, there may be a slight learning curve due to the number of features.

Review Source: Capterra
 

Daniel from SOAINT
Number of employees: 501-1,000 employees Employees number: 501-1,000 employees

June 2018

June 2018

E-commerce is the new thing, and woocommerce knows it

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

Fantastic product for your integration with the world's largest content manager, easy to use, implement and generate services with this product. In spite of everything, the customer service team is responsible for the answers. It has facilitated the way the payment gateways relate to our websites. Love!

Cons

The points in which it is detailed the following are: The complements to be sold are bound to a sense, then, they are very expensive and only a small part of them is used. You must sell them separately so that the end user can implement the desired site on your website.

Review Source: Capterra
 

Stefan from NCR Corporation

June 2018

June 2018

Best way to do E-commerce hands down.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Ease of use, remarkably well organized product categories as well as products themselves.

Pros

Best about Woocommerce that it's free, it is light in size and installed and configured quickly just what you need when you are starting your first E-commerce website.

Cons

All the addons are mostly expensive, even though you have lots of them in free version you have to pay for some advanced ones. And i don't like Idea paying for something on a free platform.

Review Source: Capterra
 
 
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