WooCommerce

RATING:

4.5

(892)

About WooCommerce

WooCommerce is an e-commerce management plugin for WordPress. It is designed for small and midsize businesses and offers website management, order management, customer management, sales optimization and cost calculation within a suite. The product allows users to sell both physical as well as digital goods online. WooCommerce features website management, which allows users to create e-commerce websites using customizable themes, product-page layouts and checkout-page designs. The product also features order management, which allows users to manage customer checkouts, refunds and return-orders. WooCommerce features shipping cost and sales tax management, which allows users to calculate taxes based on sales volumes and local tax regulations. The product also all...

Awards and Recognition

FrontRunner 2023
Software Advice's FrontRunners report ranks top products based on user reviews, which helps businesses find the right software.

WooCommerce Pricing

WooCommerce is free to download and use. Additional themes and plug-ins are charged for.

Free trial: 

Not Available

Free version: 

Available

Checkout page design
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WooCommerce Reviews

Overall Rating

4.5

Ratings Breakdown

Secondary Ratings

Ease-of-use

4.5

Customer Support

4

Value for money

4.5

Functionality

4.5

Most Helpful Reviews for WooCommerce

1 - 5 of 851 Reviews

Cameron

2 - 10 employees

Used less than 6 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

Reviewed May 2021

Low cost solution for e-commerce on Wordpress

User Profile

Greice

Verified reviewer

Retail, 2-10 employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

4

FUNCTIONALITY

5

Reviewed April 2021

Light, stable and affordable

My experience with wordpress could not be better, it is light and can be easily run on cheaper hosting.

PROS

The best quality of wordpress in front of its opponents is really the huge community that makes us find plugins for practically everything we want to do, and even when we don't find it we can find someone who is willing to do it for an affordable price.

CONS

Plugins are constantly developing and can sometimes create some incompatibilities, which is normal, but the speed with which these problems are corrected is another strength of wordpress since all systems are subject to problems but quick solutions I find with wordpress.

Reason for choosing WooCommerce

The number of plugins is much greater and so is the user community.

Reasons for switching to WooCommerce

Magento was very heavy and required too much hosting.

User Profile

Roldan

Verified reviewer

Design, 11-50 employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

4

EASE OF USE

3

VALUE FOR MONEY

4

CUSTOMER SUPPORT

4

FUNCTIONALITY

4

Reviewed September 2022

Needs more improvements!

You can build your e-commerce with it. But you have to be extra technical to build it. Needs improvements, definitely.

PROS

First off, WooCommerce is the first choice when it comes to fast e-commerce website. It is CMS-based, offers large library of extension for all and varied e-commerce demands, offers considerable customizability. Knows what the e-commerce industry needs. The thing that I like most about WooCommerce is it's large libraries of extensions. It's less likely that you'll ran out of options when it comes to customizing the function of your store.

CONS

Branding. When you want to customize your store to strictly follow your branding guidelines, this is where WooCommerce falters. There is not much you can do with the checkout page, cart page, thank you page, my account page and all. Extensions tend to be expensive. Even those that have simple functions. Common sense functionalities are not added. It's either you have to install a third-party plugin or buy there own extension, or code it for yourself.

Reason for choosing WooCommerce

Not yet. Planning to try Shopify. BigCommerce etc...

Ashley

Health, Wellness and Fitness, 11-50 employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed October 2023

One of the Most Diverse E-Commerce/Website Options on the Market

I believe that WooCommerce has been a very great option for our businesses and it has allowed us to do everything we have dreamed and imagined to date!

PROS

The diversity of what you can build out using all the extensions, plugins, etc. Everything integrates with WooCommerce as well so it has been easy to integrate things like widgets from our review platform, signup forms for our membership, etc.

CONS

Sometimes, depending on what you are wanting to do, it can take a miriad of plugins to get the job done.

Reasons for switching to WooCommerce

Lack of integrations with GoDaddy

Dennis

Information Technology and Services, 11-50 employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed July 2023

Woocommerce: An exquisite WordPress plugin for product management

Instantly receiving notifications in my email for new orders/customers and being able to respond effectively has greatly improved client relations and boosted sales. The report analysis also has enabled me to keep tabs on sales.

PROS

For a frequent web Designer using WordPress, Woocommerce is a vital tool in ecommerce sites. I can pricing, shipping, payment integration, view new orders and my customers all under one platform.

CONS

Depending on the outcome one intends to achieve, you might need some extensions to run hand in hand with Woocommerce with most having a high price tag