WooCommerce Software


 

WooCommerce is an e-commerce management plugin for WordPress. It is designed for small and midsize businesses and offers website management, order management, customer management, sales optimization and cost calculation within a suite. The product allows users to sell both physical as well as digital goods online.

WooCommerce features website management, which allows users to create e-commerce websites using customizable themes, product-page layouts and checkout-page designs. The product also features order management, which allows users to manage customer checkouts, refunds and return-orders.

WooCommerce features shipping cost and sales tax management, which allows users to calculate taxes based on sales volumes and local tax regulations. The product also allows users to manage different shipping methods, such as pickup, local delivery and shipping services.

WooCommerce provides an online forum, FAQs, a knowledge base and video tutorial support options to the customers. The vendor partners with PayPal and Stripe for payment integration functionality.

 

WooCommerce - Checkout page design
 
  • WooCommerce - Checkout page design
    Checkout page design
  • WooCommerce - Subscription management
    Subscription management
  • WooCommerce - Amazon Pay integration
    Amazon Pay integration
  • WooCommerce - Variable checkout page
    Variable checkout page
Supported Operating System(s):
Web browser (OS agnostic), Windows 10

115 Reviews of WooCommerce

 

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Software Advice Reviews (11)
More Reviews (104)

Showing 1-11 of 11

hussain from 7vals
Specialty: Other
Number of employees: 51-200 employees Employees number: 51-200 employees

May 2018

May 2018

best plugin for online shop

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

woocommerce is the best e-commerce plugin I have used so far. It has a very few easy steps to set things up and after that you are good to go.
you just need to put all your details. It has options of calculating shipping amount instantly. you can also choose have various payment methods.

Cons

although the basic version of woocommerce plugin is free to use but in order to do certain things you need to buy add-ons which can be very costly for small businesses.

Review Source
 
 

Stan from Jurgens
Specialty: Jewelry
Number of employees: 2-10 employees Employees number: 2-10 employees

April 2018

April 2018

Using Woocommerce

Ease-of-use

Functionality

Product Quality

Customer Support
N/A
Value for Money

Best eCommerce solution for businesses that just need a website and not a full time web department.

Pros

Just started using with Wordpress. Easy for my supervisor to manage products after I set everything up.

Cons

The array of addons can be bewildering at first but that turns out to be plus. There are two many built in options that should be addons in the first place.

Review Source
 
 

Fonnique from Frame Of Reference Ltd
Specialty: Other
Number of employees: 2-10 employees Employees number: 2-10 employees

March 2018

March 2018

Woocommerce is very useful.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

As good as it gets. WooCommerce includes all the SEO options you need. From my experience the backend for cart had a considerable amount of add-on and features, which was very useful in building our checkout.

Cons

the con of WooCommerce is that it is not as user friendly as I would have hoped. the learning curve is very steep. I also find that a lot of add-on are needed to get to my ultimate result.

Review Source
 
 

Mitch from Bay Town Creative
Specialty: Other
Number of employees: 2-10 employees Employees number: 2-10 employees

March 2018

March 2018

Fantastic, but do the math first

Ease-of-use

Functionality

Product Quality

Customer Support
N/A
Value for Money

I love WooCommerce and often recommend it, but that recommendation always comes with caveats about the unseen costs and troubles. It may seem like the best solution but it might not always be the best solution. It also integrates easily with Printful, which is always a plus for me.

Pros

WooComerce is my favorite WP shop so far. The basic plug in offers almost everything most shops needs to get up and running and it offers enough free upgrades to make your shop feel pretty complete.

Cons

The biggest con for WooCommerce is that getting anything above the basics can be costly and means you need to be ready to have a fairly hefty overhead if you want to build out anything past the basics as most advanced packages have recurring costs in the hundreds of dollars annually. The other draw back (for any wp, self hosted shop) is that you have to make sure you have your wp secure, maintained and compliant if you are going to be running a shop of any size. Payment Gateways help but since the cart is hosted on your site you should be sure to set yourself up properly, which can again lead to some unexpected costs and headaches you may have been hoping to avoid by hosting your own wp-shop.

Review Source
 
 

April from Colette Malouf, Inc.
Specialty: Manufacturing and wholesale
Number of employees: 11-50 employees Employees number: 11-50 employees

March 2018

March 2018

WooCommerce Pros and Cons

Ease-of-use

Functionality

Product Quality

Customer Support
N/A

WooCommerce is a plugin for WordPress, and it cannot be run with out WordPress.

Pros

Free to download and install for Word-Press based e-commerce sites. No monthly fees. Also able to customize with themes and extensions. The more advanced themes / extensions cost . Able to integrate with PayPal, which is easier than setting up a merchant account. Additional payment gateways are available as extensions.

Cons

Your will still have to create your e-commerce store, and purchase a domain name / web hosting / etc. The extension costs can add up. WooThemes work best with WooCommerce. Customer support can be slow.

Review Source
 
 

Waseem from Freelance
Specialty: Ecommerce
Number of employees: 2-10 employees Employees number: 2-10 employees

February 2018

February 2018

The best eCommerce software in the world!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

I've been using WooCommerce for many years and it's always my go-to software for any project eCommerce related.

Pros

- It's FREE
- Insanely powerful - can be used for a little shop or a massive store with 100's of products
- Integrates with almost any software you can think off
- Highly customizable
- The WooCommerce community is huge and help is just a quick Google search away

Cons

- It's difficult to give a con for WooCommerce but if I had to I would say that for an absolute beginner, it can be a bit difficult to use and to get used to but that difficulty disappears quickly after using it for a little while.

Review Source
 
 

Mike from James Publishing
Specialty: Other
Number of employees: 11-50 employees Employees number: 11-50 employees

February 2018

February 2018

Powerful E-commerce Interface

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

We've enjoyed WooCommerce during the last few years and have found it to be a solid e-commerce solution for our business. The system continues to improve and grow and we would recommend it to any companies looking for a powerful, customizable platform from which to launch their online sales and manage their customer base.

Pros

WooCommerce forms the backbone of our e-commerce website and we've been using it for around five years at this point. It handles a high quantity of orders with ease and its customization options are so far-reaching that if you can dream of a plugin for the system, it probably already exists or is under development somewhere (this may have something to do with its integration into Wordpress). Recently, we've been utilizing the Subscriptions feature to more accurately manage our customers' accounts, and this feature is particularly useful for recurring transactions. Coupons are easy to create and keep track of and WooCommerce can also be linked to external systems for more accurate monetary calculations and other relevant business features.

Cons

Reporting within the system does leave something to be desired. We've found that the reporting dashboard is fairly limited, particularly for more advanced metrics that can be found in systems like Quickbooks. However, as noted above, the system can be linked to other systems using plugins and various connectors, so it's possible to extract that detailed sales data if need be. On occasion the sheer amount of customization options can be overwhelming, as well, though this is a better problem to have than a system with too few options. The various plugins just need to be managed in a coherent fashion to ensure site stability.

Review Source
 
 

Brian from My Solution Advocate
Specialty: Ecommerce
Number of employees: 2-10 employees Employees number: 2-10 employees

February 2018

February 2018

WooCommerce gets us paid on TIME!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

WooCommerce is the go to platform for e commerce.

Pros

This is a great payment solution for our wordpress websites. They have never failed at processing our payments and offer solutions for multiple transaction levels. In all honesty, they are the only company I know that handles this because I have never looked any further. Enjoy it.

Cons

Some price increases and hikes for more specialty services and features, but thats expected. Everyone has to make money.

Review Source
 
 

Urs from Velago
Specialty: Furniture and home decor
Number of employees: 2-10 employees Employees number: 2-10 employees

December 2017

December 2017

Great for plugins and features

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

The abundance of plugins gives you a solution for almost any problem out there. Easy to use and implement.

Cons

The downside is support. Sometimes plugins cause problems and then nobody is there to help. Product variations are an issue for us, since custom attributes cannot be used on variation level.

Review Source
 
 

Eric from EHC Media, Inc
Specialty: Ecommerce
Number of employees: 2-10 employees Employees number: 2-10 employees

December 2017

December 2017

WooCommerce is a great shopping cart solution for WordPress Users

Ease-of-use

Functionality

Product Quality

Customer Support
N/A
Value for Money

Open source software offers the benefit of lower cost than most commercial software and a majority of websites are developed using WordPress, which is one of the most widely used open source content management systems. WooCommerce is consistently rated among the top shopping cart solutions for WordPress. As a professional web developer it is my "Go To" e-commerce solution for my customers who are using WordPress. You can have a great looking site done in a day.

Pros

Ease of installation, Huge number of add-on modules. Numerous payment gateways. Easy to integrate shipping. Ability to generate product feeds for Google Adwords, Amazon, and Bing shopping.

Cons

Many of the premium modules require annual subscriptions so you do need to be aware of the cost when comparing open source software to an off the shelf shopping cart solution. (a good developer will be able to help you determine what your costs will be before you get started).

Review Source
 
 

Pamela from NextGen Marketing, LLC
Specialty: Other
Number of employees: 2-10 employees Employees number: 2-10 employees

December 2017

December 2017

WooCommerce Popular, but a few kinks

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Easy to use and straight-forward. Would recommend.

Pros

Very easy plugins for WordPress sites. Straight-forward and user friendly. Easy to add products, add pictures, set coupon codes, cross sell items.

Cons

A bit clunky in it's appearance on certain websites, especially with the "buttons". Seems to conflict with certain WP themes and had issues with the checkout and using the Square plugin as opposed to the default, Stripe, for payment processing.

Review Source
 
 
 
Showing 1-20 of 104

Eugene from Extra Vital Science
Number of employees: 51-200 employees Employees number: 51-200 employees

May 2018

May 2018

That e-commerce system which everyone may adapt to oneself

Ease-of-use

Functionality

Product Quality

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Pros

As I emphasized in the title, the very best thing in WooCommerce for me is the diversity of possible settings for the billing and invoicing system, it does not matter which way of payment you may want to suggest to your customers, this software allows you to do that. The ability to configure your product at any moment with all concomitant elements are also presented here. In addition to this, the interface is simple and understandable for any type of the person who works with it.

Cons

Once we had an occasion when the person form the different country(and continent) decided to buy our product, and suddenly the transaction could not pass through and we needed to wait about 4 hours to finally do that, I don’t know the reason of this but it happened.

Review Source: GetApp
 

Permana from Bullseye
Number of employees: 51-200 employees Employees number: 51-200 employees

May 2018

May 2018

Easy to use e-commerce solution

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

e-commerce solution. There are many alternatives.

Pros

Very easy to use. Configuration is straightforward. Many themes support WooCommerce. Add-ons also vary.

Cons

Expensive price for add-ons that doesn't really do much. And not very clear about what are we paying for (site license).

Review Source: Capterra
 


May 2018

May 2018

We use WooCommerce Daily for our Online Store

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

It's an online store?

Pros

The customer is able to access their records easily and make purchases online. The ability to download data for reporting and analyzing is very helpful.

Cons

The administrative side is very cumbersome if you have a lot of data to filter through. Sometimes, our system will even time out when searching for a record

Review Source: Capterra
 

Carlos Aogusto from MT Marketing C.A.

May 2018

May 2018

Good choice for eCommerce

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Good choice for eCommerc, easy to configure and use, ideal to start an e-Commerce business.

Pros

It is a very good option, easy to configure and use, ideal to start an e-Commerce business, has many built-in features and presents good integration options to process payments.

Cons

Constant updates are not always good and cause malfunctions, and I think it is good for small businesses but for large companies I would not recommend it.

Review Source: Capterra
 


May 2018

May 2018

Easy to use eCommerce pluggin/app

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

It has payment gateways like PayPal, it provides options to offer free shipping or flat rate shipping, user reviews, user ratings, reports with category filters, it's free.

Cons

it has not free hosting, even though it's simple, you still need to download and install the plugin on your WordPress site.
It's needed to have a WordPress site installed.

Review Source: Capterra
 


May 2018

May 2018

Functional but a little clunky

Ease-of-use

Functionality

Product Quality

Customer Support

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Support
Pros

Woocommerce is a great way to start a simple online store using Wordpress. With one click installation available with many themes and a huge online following, woo commerce is great for sole traders and SMEs who are looking for a low cost solution to an ecommerce site.

Cons

Due to Wordpress being primarily a blogging platform, woocommerce can be a bit sluggish and clunky at times. Populating products with large ranges of variations can prove challenging

Review Source: Capterra
 

Gregg from 1st-line Equipment, LLC

May 2018

May 2018

Very easy to use e-commerce platform.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

You can find plugin for almost anything you need. A lot of plugins are free, some you have to pay.

Cons

Very susceptible to bots and hackers. 1st thing on your list of to do's must be securing your website.

Review Source: Capterra
 

Adam from Marketing

May 2018

May 2018

The best shop for Wordpress

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

- Easy to setup and install
- Basic and functional version is free of charge.
- There is PayPal integration straight from the box.

Cons

- It is a little to big for small shops.
- Wordpress feels a little bloated with wooComerce installed and enabled.

Review Source: GetApp
 


April 2018

April 2018

The best way to start an e-commerce website without hassle

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Allow me to create and handle my company's business

Pros

- Lots of options to customize your store
- Lots of hookups to customize it even more (with code)
- Constant updates

Cons

- It may slow your site
- Not good with multiple currencies
- Lacks of good in depth charts
- Does not allow you to export data (to csv or xls)

Review Source: Capterra
 

Siobhan from Bliss Herbals

April 2018

April 2018

Super easy integration that makes e-commerce a breeze

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

Easy to use, integrates well with several other Web based apps and WordPress themes which make setting up a professional storefront on your self hosted site a breeze.

Cons

Not as much flexibility as I'd like in some instances, if you're selling clothes or watches it works but some unusual categories require additional layers.

Review Source: GetApp
 

Darrin from Self-employed

April 2018

April 2018

WooCommerce enables almost anyone to create an online store quickly and cheaply

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

WooCommerce is invaluable in helping me deploy an online store, and it has all the features I need run it well (in conjunction with numerous third party plugins). It is always updated, easy to manage, and does not require too much server resources. Best of all, the cost of running a WooCommerce store is much less than other professional platforms of a similar nature.

Pros

What can I say about WooCommerce? It is the best DIY solution for anyone wanting to create a store online of their own - and on their own. And if you don't want to DIY, there are plenty of people offering to do it for you at very low cost. What is great about WooCommerce is it integrates seamlessly with WordPress and the basic functionality in order to makes sales is totally FREE. Of course, if you want to enhance your store and have a really professional-looking one, there are so many plugins/themes both free and paid, that can help you achieve that. And not only that, WooCommerce is always updated so that it stays secure and cutting edge. Everything you need to build a store online is already available in WooCommerce.

Cons

Integration with Paypal is not really good. When you need to create a specific checkout page with the specific logo of your store showing on that page, you need to setup an entirely new Paypal account just for it. Paypal used to support multiple Custom Checkout logos under one single Paypal account, but this changed late in 2016. Besides this issue, WooCommerce support takes a while to reply, if you email them with an issue, although paid help is readily available from numerous online WordPress/WooCommerce experts, so you are never really stranded.

Review Source: Capterra
 

Joseph from Norori Media
Number of employees: 2-10 employees Employees number: 2-10 employees

April 2018

April 2018

Selling without the heavy coding!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

I can sell subscriptions without having to hard code my website!

Pros

Selling is never been easier for me. I sell website and design in a form of subscriptions. I am able to bill every month to my customers, send emails and notice of payments.

WooCommerce is just that convenient. I can rely on the software without having to create o program a system to complicated.

Cons

For a beginner it can feel a little bit overwhelming. The interface could be better and updates could harm data.

Review Source: Capterra
 


April 2018

April 2018

My favorite cart solution

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

WooCommerce offer complete integration with WordPress, including its security and usability features. It's flexible, extensible (via plugins), and feature rich enough to cover a lot of usecases

Cons

Some features require premium plugins, which need to be purchased from the provider website, such as complex uses of discount coupons

Review Source: GetApp
 

Enio from MT Marketing C.A.

April 2018

April 2018

This software has allowed me to sell online in a simple and scalable way.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

I highly recommend it!

Pros

It's completely free. The possibilities are immense and all integrated into the same installation of WordPress and WooCommerce. Saving maintenance costs and facilitating site management. It is not necessary to know programming to install and configure Woocommerce, however it is necessary to have basic knowledge about the general functioning of WordPress.

Cons

Although the label "Free" may sound wonderful, if you really want to develop your store beyond the basic functionalities it is necessary to invest in add-ons or paid plugins. To get the most out of the platform, it is necessary that the team or responsible person has basic knowledge of the functioning of WordPress and Woocommerce, although in reality it is very easy to configure you need time and knowledge to execute it correctly.

Review Source: Capterra
 

Md Abdul from Ruposhi Bangla Tours

April 2018

April 2018

A complete online store solution.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

With this software, I made an online store and got all the solution which are the need for an online store like adding new items, orders, payment receive to my account.

Pros

Easy to set up and easy to use. Available for online and get it very easy. Set with all Cpanel. Almost easy to get internet.

Cons

The price is as low as others online store cost. This is a very nominal cost for using the software for online business.

Review Source: Capterra
 

Logan from opticsrev, LLC

April 2018

April 2018

WooCommerce is very economical compared to the competition

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

Whether you sell physical goods, digital products or affiliate products, it's extremely versatile and economical compared to the hosted platforms - Shopify and Bigcommerce.

Cons

Not as easy out of the box like Shopify and Bigcommerce. More difficult to setup and maintain. Sheer number of options/add-ons can be overwhelming, but those contribute to the versatility.

Review Source: Capterra
 

Tyrone from Progressive Business Executive Education

April 2018

April 2018

User friendly and easy to set up, even without coding experience

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

We use WooCommerce for all of our sites and it's great. We've updated them, changed themes etc. and because WooCommerce is compatible with almost everything - we didn't miss a beat. I'm also a big fan of the customer engagement as well as tracking features. From ordering to shipment and inventory, WooCommerce covers it all.

Cons

I haven't had any hiccups or found a single thing not to like about it. There's no better solution for an ecomm setup, especially at such a fair price.

Review Source: Capterra
 

Nick from Bolton Fine Foods

April 2018

April 2018

Best software for online shopping stores

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

For me It is one of the best, easy to use even for me with no experience, I used it to build a simple solution for my old work and it took me few days to get it right with Wordpress content management system. Managing our online store was easy and fun.

Cons

However overall it is easy to use but some features aren't straight forward and you wont get them easily like; email templates

Review Source: Capterra
 


April 2018

April 2018

I love WooCommerce, it's awesome!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

It's so flexible, that's really the best part of using this software.

Pros

I really like how much of a user base there is for WooCommerce and all of the support and plugins available for it. It really makes it the best ecommerce solution on the market.

Cons

It's not all integrated in one purchase or solution like some of its competitors, however I would rather have the flexibility of what I want, than having to pay for everything up front.

Review Source: Capterra
 

Anna from Art Unlimited
Number of employees: 11-50 employees Employees number: 11-50 employees

April 2018

April 2018

Woo Commerce has allowed us to build e-commerce websites for business owners

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

The greatest benefit is that we are able to create e-commerce websites for customers. People don't always want to work with Amazon and want something that they own. This provides them a working option to use and thrive!

Pros

I like that we are able to build an e-commerce website that our small business owners are able to manage. The software once developed is fairly easy to manage. There are countless integrations for the plugin as well.

Cons

The software can be so customized that it sometimes needs a backend developer to implement some of the requested elements from clients. It would be nice to have a dashboard of options that you can pick and choose from and turn off and on.

Review Source: Capterra
 
 
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