WooCommerce

RATING:

4.5

(941)

About WooCommerce

WooCommerce is an e-commerce management plugin for WordPress. It is designed for small and midsize businesses and offers website management, order management, customer management, sales optimization and cost calculation within a suite. The product allows users to sell both physical as well as digital goods online. WooCommerce features website management, which allows users to create e-commerce websites using customizable themes, product-page layouts and checkout-page designs. The product also features order management, which allows users to manage customer checkouts, refunds and return-orders. WooCommerce features shipping cost and sales tax management, which allows users to calculate taxes based on sales volumes and local tax regulations. The product also all...

Awards and Recognition

FrontRunner 2023
Software Advice's FrontRunners report ranks top products based on user reviews, which helps businesses find the right software.

WooCommerce Pricing

WooCommerce is free to download and use. Additional themes and plug-ins are charged for.

Free trial: 

Available

Free version: 

Available

Checkout page design

WooCommerce Reviews

Overall Rating

4.5

Ratings Breakdown

Secondary Ratings

Ease-of-use

4.5

Customer Support

4

Value for money

4.5

Functionality

4.5

Most Helpful Reviews for WooCommerce

1 - 5 of 898 Reviews

Cameron

Computer Software, 2 - 10 employees

Used less than 6 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

Reviewed May 2021

Low cost solution for e-commerce on Wordpress

User Profile

Mir Fida

Verified reviewer

Information Technology and Services, 1 employee

Used daily for less than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed July 2020

Best and most widely used WordPress E-Commerce Plugin

I am really happy with overall experience of using Woo Commerce for online E Commerce store. Free version fulfills most of small startup business requirements.Only hosting domain and other charges are needed to setup your own Business or online store website.Configuration is effortless but may be confusing for a total non tech newbie who use shopify only.Nonetheless after some practice it becomes a piece of cake.It is a much secure platform with helpful plugins to for add-on functionality.I would really recommend it for online E-Commerce store specially which are already running on WordPress CMS.

PROS

First of all it is plugin in word press environment which makes it m first and only choice as the best for making e-commerce functionality website.It has all the functions to run an online store easily with out much technical knowledge.Various plugin supplement and extend the Woo Commerce functionalities even further beyond.Payment processing and order management is handled efficiently and effectively.Too many functionalities like bulk upload,shipping management, contact info, payment management and etc make life easier to much extent like designing forms, creating custom checkout field , shop page custom price filter and minimum or max product quantities...etc.

CONS

Not much user friendly like shopify and other competitor.Still just little practice needed to learn it.Its related add-on plugins can be expensive.I had not faced any major technical issue using it.

Reason for choosing WooCommerce

Because WooCommerce give the independence of choosing a hosting server of your own choice according to budget and performance needs.I had WordPress hosting experience and it operates in this environment as a plugin in which I have experience working.

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Evelyn

Verified reviewer

Marketing and Advertising, 2-10 employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

2

FUNCTIONALITY

5

Reviewed June 2023

Best by far overall for small biz e-commerce

Our experience and mine overall are great. There are hundreds of third-party integrations running efferently along with this platform, which makes managing an e-commerce very simple out of the box. It is easy to add many products variations, different kind of inventories, pricing features, and so other.

PROS

FreeEasy to use, understand, install and manage. Very customizable since runs on WordPress

CONS

It supposedly might find hard to work along with thousands of items and tremendously visited websites. We haven't faced many issues so far.

Reason for choosing WooCommerce

No way any of those competitors might race WooCommerce at any level other than supper stores, and I keep some doubts WooCommerce get difficulties at large scale as many people claim. In first place, it is the only completely free alternative of the market working along with WordPress, which provides a lot of customization power with ease. Additionally, there are several payment gateways providers, and you can decide your best rate other than getting tied by a particular fee in platforms such as Wix or Shopify. And talking about Magento, WordPress happens to be more user-friendly either for developers or Search Engines.

Dennis

Information Technology and Services, 11-50 employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed July 2023

Woocommerce: An exquisite WordPress plugin for product management

Instantly receiving notifications in my email for new orders/customers and being able to respond effectively has greatly improved client relations and boosted sales. The report analysis also has enabled me to keep tabs on sales.

PROS

For a frequent web Designer using WordPress, Woocommerce is a vital tool in ecommerce sites. I can pricing, shipping, payment integration, view new orders and my customers all under one platform.

CONS

Depending on the outcome one intends to achieve, you might need some extensions to run hand in hand with Woocommerce with most having a high price tag

User Profile

Joanna

Verified reviewer

Sporting Goods, 2-10 employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

3

EASE OF USE

3

VALUE FOR MONEY

4

FUNCTIONALITY

3

Reviewed October 2022

Good and bad experiences with Woocommerce.

It’s been ok and got us to where we need to be. We are thinking of switching away in the future mainly due to inventory management not being great, and very time consuming.

PROS

It’s easy to set up, simple to customise layout and overall look of the website. Very inexpensive compared to the majority of competition.

CONS

Slow and sluggish at times. A long and drawn out process to add new products with multiple sizes. No matter how high our security is, we have still been hacked twice.

Reason for choosing WooCommerce

Price

Reasons for switching to WooCommerce

More features with woocommerce