About zeckoShop

zeckoShop is an eCommerce platform that helps online retailers manage product catalogs, accounting and communication with vendors and suppliers. The application enables employees to track inventories, process orders, run marketing campaigns and offer discounts to customers.

It allows businesses to automate merchandise selling across numerous online marketplaces including Shopatron, BestBuy, Amazon, Newegg, Walmart, eBay and more. It offers numerous features such as payment processing, mobile access, promotions management, reporting and more. Additionally, zeckoShop lets administrators prepare quotes, configure workflows and handle shipping activities.

zeckoShop supports integration with numerous third-party enterprise resource planning (ERP), shipping and...


Read More

Supported Operating System(s):

14 Reviews of zeckoShop

Average User Ratings

Overall

4.71 / 5 stars

Ease-of-use

4.5

Value for money

4.5

Customer support

5.0

Functionality

4.5

Ratings Snapshot

5 stars

(10)

10

4 stars

(4)

4

3 stars

(0)

0

2 stars

(0)

0

1 stars

(0)

0

Likelihood to Recommend

Not likely

Very likely

Showing 1 - 5 of 14 results

April 2020

Derick from HITCHWEB CANADA

Company Size: 2-10 employees

Industry: Automotive

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

4.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

April 2020

Great Solution & Great Company

A challenge for many e-commerce businesses is to be competitive while remaining profitable. In order to achieve that we've implemented solutions to improve efficiencies in how we manage content on our store, communicate with vendors and customers with the use of EDI and solutions alike.

Pros

Too many pros to list, but those that were most impactful to our success was first the team at Terracor with their willingness to work with us in making the solution adaptable to our specific needs, secondly the flexibility of the solution and thirdly integration and automation that's made our company scalable.

Cons

As with any solution, we've come across certain functions that we could use that weren't available. Fortunately Terracor remain accommodating by quoting us certain feature requests to expedite development on our more immediate requirements.

Reasons for Choosing zeckoShop

Relationship was key, and knowing that Terracor could assist us with all our needs (ERP/Accounting, E-Comm and IT).

Response from Terracor Business Solutions

Replied August 2020

Thanks Derick, very happy to help and continue doing so. You have been with us for years and many more to come as we work towards keeping you competitive and expanding on your offering for your clients.

October 2020

Andy from Giant Wholesale Distributors Ltd.

Company Size: 2-10 employees

Industry: Wholesale

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

October 2020

Functionality that lets your business run with the big dogs!

I had "cold called" several other ZeckoShop users for feedback prior to making our purchase and all of them had positive things to say regarding their experience with the product. Now that we have made it through the initial setup (never a fun task) we too would have to agree that it is simple to work with and support is always there when you need it. Fingers crossed, we have had no serious issues to report since going live. Keep in mind that in many ways you are building the website yourself as the user (with their coaching) but this is common of every such software. Just be sure that your team has the time to invest in the project as it can be intense. Throughout the design of our site we opted for a number of customizations, some of which were complex, and the team at ZeckoShop rose to the challenge. Although we spent additional time on some of the smaller, more tedious details, we feel that the results speak for themselves!

Pros

ZeckoShop is a great tool for small to medium sized businesses looking to establish a solid e-commerce presence without going through Shopify or other such platforms (that keep a percentage of your sales and will not necessarily integrate with your ERP). Simply put ZeckoShop gives you the ability to assemble a first class website with extensive integration to your ERP. If you are running Business Vision or Spire (possibly others too) your are able to easily offer your customers, both accounts and retail alike, a smooth online shopping experience very similar to what may be offered by your larger competitors. The software allows you full control over the access levels given to each user allowing them to verify pricing, view stock levels, place orders, create order templates and even view previous web orders.

Cons

There is not a complete user manual and as a result we may still not be aware of every last feature available to us in the software (the amount of controls on the admin side of the site is impressive). This having been said the ZeckoShop support is consistently quick to respond and they do have published tutorials for certain aspects of the setup. Perhaps the only other comment to add here is with regards to our original training, some of which could have been scheduled closer to our launch date rather than pushed through in our early stages of data entry, etc.

Reasons for Choosing zeckoShop

I had long thought of going with NetSuite as it is a cloud based ERP and E-commerce solution all in one. Unfortunately when I had all of the figures in front of me it turned out that my start up costs for Netsuite were easily 4X the cost of integrating my current ERP with ZeckoShop. While our setup is not entirely cloud based we have a near-enterprise level package for a fraction of the price.

Response from Terracor Business Solutions

Replied November 2020

Thanks Andy for the fantastic review and great feedback for us and future customers. We are all proud of your site at Terracor and looking forward to supporting it for years to come

October 2020

DIANE from OBR OIL AND MARINE

Company Size: 11-50 employees

Industry: Wholesale

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

4.0

Value for money

4.0

Customer support

4.0

Functionality

4.0

October 2020

NEW REVISED WEBSITE

It was an exciting time - expected lots of traffic to the site - and it is slowly but surely happening. Working with the zecko staff -- they were patient and thorough in watching and correcting whatever we were doing/accomplishing on our end to set up the site. Now that it is over - realized that there is a lot involved to make a website workable, easy for your customer to order ,look modern/fresh and making sure that you are on the social media sites.

Pros

Once things were explained and you had time to work on the new program functions - things worked smoothly. The directions in written form were very helpful after the virtual class was held. Each section of the process of learning how to navigate around the new program was thoroughly explained. it seemed logical. The directions or headings and sub headings were in a format easily recognized rather than computer jargon. That definitely was a plus.

Cons

I think that the spacing on the product image and the descriptions are too far apart . should be closer together. Seems there is a lot of empty space. Perhaps the descriptions should go besides the image. On setting up the program - one person was involved - which left the other staff to do their work - this is an internal time issue as to taking the time for the other staff to learn the ins and outs of the program to - set up a new part number, enter an image - category,description and alternates - is and still is a challenge but slowly being worked on.

Response from Terracor Business Solutions

Replied November 2020

Thanks Diane, happy to have clients like yourself who have multiple websites with us and help us continuously improve.

August 2020

Tony from Alternative Beauty Services Ltd.

Company Size: 11-50 employees

Industry: Wholesale

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

August 2020

Alternative Beauty Services

We did not have a way for our customers to see everything we carry. Zeckoshop has made it very easy for our customers to shop at their convenience, our sales reps to enter orders for our customers and our customers to be able to sell to the public thru our site. They have worked with us to understand our needs and have supplied solutions to make our business user friendly for all involved and have supported all of our needs to continue to grow our business.

Pros

Terracor made everything very easy for us to implement and use. Their support for any issue has been outstanding and I would recommend this company to anyone who needs help in getting started without an IT department. As the owner of a mid size business I handle many jobs and the last thing we need in our company is a complicated site for our customers. The site is very user friendly both for our customers and in the back end. Terracor handled all of the requirements to get us up and running and did it all in the time frame discussed. Zeckoshop allows us to grow and change as our business grows and changes.

Cons

The integration process for our company was complicated because we wanted everything integrated with our ERP system. The ERP system we use is not common and they had to figure out the mapping for all our entries. Learning a new system is always difficult and their support was always available to help within 24 hours. They update new features yearly and take into account any items we need as part of the upgrade.

Reasons for Choosing zeckoShop

It was recommendation from a friend in our industry that used them a year before we started.

Response from Terracor Business Solutions

Replied August 2020

Thanks for the support Tony and for being such a great and loyal client. Looking forward to many more years of working with you on projects.

October 2020

Christopher from The Surgical Room

Company Size: 11-50 employees

Industry: Medical Devices

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

4.0

Value for money

4.0

Customer support

5.0

Functionality

4.0

October 2020

BV/Spire integration

[SENSITIVE CONTENT HIDDEN] and his team have been very helpful in resolving issues when they come up and do try their best to come up with solutions that meets the customers needs.

Pros

We needed a platform that would integrate with Business Vision but allow us to potentially change platforms in the future. Zecko allowed us this functionality.

Cons

As with any integration software, sometimes there are things that a business does that is different than the way the software was originally designed/imagined.

Reasons for Choosing zeckoShop

The alternative products were either too expensive, not flexible enough or offered by a shop that felt too small to handle the project and complexity of my business.

Reasons for Switching to zeckoShop

It was a non-integrated ecommerce solution - strictly manual entry everywhere.

Response from Terracor Business Solutions

Replied October 2020

Thanks for the great review Chris and sticking with us all these years. Looking forward to expanding our offering with you further to keep efficiencies up